New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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just remember you have to do the weekly claims every week even if its the same info over and over. miss one week and they make you start all over again its ridiculous

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Actually, you can file a late weekly claim for missed weeks, but it's better to stay on schedule to avoid any delays in payments.

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One thing to keep in mind is that your unemployment benefits may be subject to federal taxes, and you can choose to have 10% withheld automatically when you set up your claim. This might be worth doing if you don't want to deal with a big tax bill next year. Also, the $425/week you'd get is decent but definitely budget tight - I'd recommend applying to jobs aggressively since the benefits only last 26 weeks maximum in NY.

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Good advice on the tax withholding! I didn't even think about that. 26 weeks isn't very long when you think about it - that's only about 6 months to find something. Definitely need to start applying right away and not get too comfortable with the benefits.

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The whole base period thing is so confusing!!! I wish they would just look at your last year of work and be done with it. Why does it have to be these weird quarter calculations that nobody understands?

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I know it seems complicated but the quarter system is actually designed to be fair - it ensures that seasonal workers and people with varying schedules can still qualify based on their recent work patterns.

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The quarter system can definitely be confusing at first! One thing that helped me understand it better is that they use completed quarters, so if you're filing your claim in the middle of a quarter, that current quarter won't count toward your base period. Also, @Cameron Black, regarding your specific situation - since you worked consistently for 8 months in 2024, you should easily meet both the total earnings requirement ($2,600) and the high quarter requirement ($1,300) that @Ruby Garcia mentioned. The key is having that recent work attachment, which it sounds like you definitely have.

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This is super helpful explanation! I'm also dealing with the unemployment process right now and the completed quarters thing tripped me up too. So just to make sure I understand - if I file my claim in February 2025, they'd look at my wages from October 2023 through September 2024, and wouldn't include anything from October 2024 onward since those quarters aren't "completed" yet when I file? That seems like it could really hurt people who lost their job recently but had good earnings in more recent months.

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I had the same frustrating experience with the my.ny.gov system showing inconsistent information! What finally worked for me was clearing my browser cache and cookies before logging in, then checking the "Weekly Claim History" section instead of just the main dashboard. That section tends to be more reliable and shows the actual processing dates. Also, if you're still not seeing your payment after resolving the job search verification issue, try logging out completely and back in - sometimes the system doesn't refresh properly when you're continuously logged in. The whole system definitely needs an overhaul, but these workarounds helped me track my payments more accurately.

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This is really helpful advice about clearing browser cache and checking the Weekly Claim History section! I've been having similar issues with the system not updating properly. Just tried your suggestion about logging out completely and back in, and now I can see my payment status more clearly. The my.ny.gov system really does seem to have refresh issues when you stay logged in for too long. Thanks for sharing these workarounds!

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I've been dealing with similar payment status confusion on my.ny.gov for months now! One thing that really helped me was setting up text notifications through the DOL system - you can enable them in your account settings under "Communication Preferences." They'll send you updates when your claim is processed or if there are any issues. It's not perfect but at least you get notified instead of constantly checking the website. Also, I learned that payments typically get released between 2-4 AM on Wednesday mornings, so if you don't see it by Thursday, that's when you know something is definitely wrong and need to call.

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This is really useful information about setting up text notifications! I didn't even know that was an option. Just went into my account settings and enabled the communication preferences - hopefully that will save me from obsessively checking the website every few hours. The timing info about payments being released between 2-4 AM on Wednesdays is also super helpful to know. I've been checking randomly throughout the day but now I know when to actually expect updates. Thanks for sharing these tips!

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I'm 62 and went through this same situation about 6 months ago when I got laid off from my job at a logistics company. Just want to echo what everyone else has said - your social security retirement benefits will NOT reduce your unemployment benefits in New York. The NYS Department of Labor keeps these completely separate. When I filed my weekly claims, I never had to report my social security income at all. The trickiest part was actually proving I was still actively job searching since some people assume that if you're collecting social security, you must be "retired" and not really looking for work. But that's not the case at all! I kept detailed records of every application I submitted and made sure to apply to at least 3-4 positions each week. After about 4 months, I actually found a great part-time position that lets me work around my social security schedule. The combination of partial unemployment benefits, part-time wages, and social security has worked out really well for me. Don't stress about the social security issue - focus on getting your claim filed and start your job search documentation right away!

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Fidel, that's such a great outcome! I'm really encouraged to hear that you found a part-time position that works well with your social security schedule. The combination of benefits you described sounds ideal. I'm curious about the job search documentation - when you say you applied to 3-4 positions each week, was that a specific requirement the NYS Department of Labor gave you, or did you just choose that number to be safe? I want to make sure I'm meeting whatever the actual requirements are. Also, did you find that employers were understanding about your situation of wanting part-time work while collecting social security, or did you have to be strategic about how you presented that during interviews? I'm starting to feel much more optimistic about this whole process after reading everyone's experiences!

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I'm 63 and actually just went through this process successfully about 3 months ago when my company downsized. Can definitely confirm what everyone else is saying - social security retirement benefits absolutely do NOT affect your unemployment benefits in New York! The NYS Department of Labor treats them as completely separate income sources. When I filed my initial claim, there wasn't even a question about social security income on the application. The weekly certifications never ask about it either because it's not considered "wages" that would reduce your benefits. The hardest part for me was actually getting through to speak with someone at NYS Department of Labor to confirm this initially - their phone lines are constantly busy. But once I did connect with a representative, they were very clear that social security retirement is totally separate from unemployment insurance. Just make sure you're prepared to document your job search activities thoroughly and stay committed to finding new employment. At our age, we bring valuable experience to the table, so don't get discouraged! File that claim with confidence - you're entitled to both benefits simultaneously.

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The NYS Department of Labor overpayment system is SO frustrating! They make it seem like you're automatically guilty and have to prove your innocence. I fought mine for months and they STILL took money out of my tax refund even though I thought I was following their appeal process correctly. Make sure you file that appeal paperwork exactly right!

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ugh that sounds awful, sorry you went through that mess

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I went through something similar last year. The key is to act fast on that appeal deadline - don't wait! When I got my overpayment notice, I immediately requested all my records from NYS DOL through their online portal. You can log into your NY.gov account and access your claim history, which will show exactly what you reported each week. Compare that against your actual work records to see where the discrepancy might be. Also, if you can't afford to pay the full amount even if you lose the appeal, they do offer payment plans. Don't panic - you have options!

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This is really solid advice! I didn't know you could request all your records through the online portal - that sounds like exactly what I need to figure out where things went wrong. Quick question though - when you say "payment plans," do you know if there are any penalties or interest charges added if you have to do a payment plan instead of paying it all at once?

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