Can I still claim NY unemployment back pay in 2025 if I never received it before?
I filed for ny unemployment last November and got approved but never received any back pay from the weeks I was eligible before my application was processed. It's been 3 months now and I'm wondering if I can still get that money? I never got any notification about it and wasn't sure if I needed to do something special to claim it. Has anyone successfully gotten back pay after this long? Should I try calling the claims center or is it too late now?
26 comments
Amina Diallo
Yes! You can definitely still get your back pay, but you'll need to specifically request it. NY unemployment back pay doesn't automatically process in many cases, especially if there was any issue with your initial claim. Call the claims center and explain your situation - make sure to have your claim information ready including the exact weeks you're missing payments for.
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Paolo Conti
Thanks for the quick response! Do you know if there's a specific department I should ask for when I call? I've tried calling the main unemployment number a few times but I can never get through to a real person.
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Oliver Schulz
You're entitled to any benefits you were eligible for, even if it's been 3 months. Back pay (or 'retroactive benefits' as they're officially called) can be requested anytime within a year of your claim date. You NEED to speak with an agent though - this isn't something you can do through the website. Make sure to mention 'retroactive benefits' specifically when you call.
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Paolo Conti
That's such a relief! I was worried there was some 60-day rule or something. I'll definitely use that term 'retroactive benefits' when I call. Thanks!
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Natasha Kuznetsova
good luck getting through on the phone lol i spent HOURS trying last month and kept getting disconnected
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Paolo Conti
Ugh, that's what I'm afraid of... I tried last week and gave up after being on hold for 45 minutes.
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AstroAdventurer
I just went through this exact same situation! Waited 4 months thinking they'd eventually send the backpay automatically but nope. Finally managed to get through to someone last week and they're processing my backpay now - should be about $2,870 for the three weeks I was owed. But yeah, phone system is absolute nightmare...
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Paolo Conti
That's awesome you finally got it! Did they give you any hassle about waiting so long to call about it?
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Javier Mendoza
I had this same issue back in January. After trying to call for weeks with no luck, I finally used Claimyr (claimyr.com) to get through to an agent. They basically call for you and connect you once they get through. Saved me hours of frustration. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE When I finally got through, the agent processed my back pay for the 4 weeks I was owed. Took about 3 business days to hit my account after that.
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Natasha Kuznetsova
does that service actually work? seems sketchy to me
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Javier Mendoza
Yeah it's legit. I was skeptical too but was desperate after trying for 3 weeks to get through. They don't access your unemployment account or anything - they just connect the call once they get through to NYSDOL.
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Emma Wilson
I work in HR and deal with this ALL THE TIME with our laid-off employees. Here's the official deal with NY back pay in 2025: 1. You are entitled to retroactive benefits for any weeks you were eligible and certified for 2. There is a 1-year limit from your initial claim date to request these payments 3. You MUST speak with an agent - the online system cannot process retroactive payments 4. You need documentation showing you were eligible during those weeks 5. If approved, payment usually comes within 5-7 business days Call first thing Monday morning (7:59am) for your best chance of getting through without waiting for hours.
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Paolo Conti
This is really helpful info! When you say documentation, what exactly would I need? I have my approval letter but not sure what else to gather before calling.
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Emma Wilson
Your approval letter is good. Also have ready: - The exact dates of the weeks you're claiming - Any confirmation emails/texts from when you certified those weeks - Your income documentation from that period (to verify you were unemployed) - Your claim confirmation number Basically anything that proves you were eligible during those specific weeks. The more documentation you have, the smoother it will go.
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Malik Davis
This happens ALL THE TIME. The system is BROKEN!!! I had to fight for 4 months to get my back pay and even then they shorted me $780!!! You have to call and call and call until you get someone who actually knows what they're doing because half of them will tell you wrong information. The worst part is they never tell you that you need to specifically request retroactive benefits - they just assume everyone knows this???
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Paolo Conti
Oh no, that's frustrating they shorted you! Did you end up getting the full amount eventually?
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Malik Davis
I did but it took filing an appeal and waiting ANOTHER 6 weeks. Make sure when you call you get confirmation numbers for EVERYTHING and write down the name of who you talk to. Trust me on this.
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AstroAdventurer
Just be prepared when you call - I got through after like 2hrs on hold but then got disconnected when they transferred me to a specialist. Had to start all over the next day! So frustrating!
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Paolo Conti
Thanks for the warning! I'll make sure I'm somewhere with good reception when I call.
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Natasha Kuznetsova
my cousin just got $4300 in backpay after waiting like 5 months so dont give up lol
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Paolo Conti
That's encouraging! I'm only owed for about 4 weeks but that's still a decent amount of money I could really use right now.
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Amina Diallo
Just an update - the current NY unemployment system actually has improved a bit in 2025. If you request back pay now, they're processing most claims within 7-10 business days. Much better than the 3-4 weeks it was taking last year. Just make sure when you call to specifically request to speak with a Retroactive Payment Specialist, not just any agent.
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Paolo Conti
Thanks for this tip! I'll definitely ask for a Retroactive Payment Specialist specifically.
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Paolo Conti
UPDATE: I finally got through today! Used that Claimyr service someone mentioned and got connected to an agent in about 20 minutes. The specialist confirmed I'm owed for 4 weeks of back pay, totaling about $2,180. She said I should receive the payment within 5-7 business days. Thanks everyone for your help and advice! For anyone else in this situation - definitely call and specifically ask about retroactive benefits, they don't process automatically!
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AstroAdventurer
Congrats! Glad it worked out for you! Let us know when you actually get the money.
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Oliver Schulz
Great news! That's exactly how the process is supposed to work. The payments should hit your account the same way your regular benefits did - either direct deposit or the debit card depending on what you set up.
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