New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Just wanted to update that I found the right page and successfully recertified! Thanks everyone for the help. It's a huge relief. I set a recurring reminder on my phone for Sunday mornings too so I don't forget going forward.

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Great to hear! One more tip: take screenshots of your confirmation numbers after each certification. I learned this the hard way when they once claimed I hadn't certified despite me doing it every week. Having those confirmation screens saved me a huge headache.

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As someone who went through this same confusion when I first started claiming benefits, I'd recommend also signing up for text alerts if NY offers them - some states do this to remind you about certification deadlines. Also, if you're ever traveling or won't have internet access during your certification window, you can usually call ahead to certify by phone. The automated phone system is actually pretty straightforward once you get used to it. Keep your Social Security number and PIN handy when you call. Good luck with your benefits!

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That's really helpful advice about calling ahead when traveling! I didn't know you could certify by phone in advance. Do you happen to know how far ahead you can call to certify? I have a work trip coming up next month that might conflict with my usual Sunday certification routine. Also, is the phone PIN the same as the one I use to log into the website, or is it something separate I need to set up?

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Hey Samantha! You're definitely not too late - NY gives you a full year from your layoff date to file, so you still have until October to apply. I went through something similar last year and the stress is real, but you haven't missed your window! File online at labor.ny.gov as soon as you can. You'll need your Social Security number, driver's license, and employment info from your last job (dates, employer contact info, reason for separation). While you can't get benefits for the weeks you didn't file, getting started now will help with those bills going forward. The weekly benefit amount is based on your past wages, so even starting late you should still get a decent amount. Don't let the regret about waiting stop you from getting help now - just focus on moving forward and getting that claim filed today if possible!

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This is such great advice! I'm in a similar boat - lost my job in November and kept putting off filing because I was embarrassed about being unemployed. Reading everyone's responses here really helped me realize I need to stop procrastinating and just do it. Going to file my claim right after I finish reading this thread. Thanks for breaking down exactly what documents are needed too, that makes it feel way less overwhelming.

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I was in almost the exact same situation as you! Got laid off in September and waited until December to file because I kept thinking I'd find something soon. The regret about those missed months was eating at me, but honestly once I got my first unemployment payment it was such a relief to finally have some income coming in. The online application at labor.ny.gov is pretty straightforward - took me about 20 minutes. Make sure you have your last employer's info handy and be prepared to do weekly certifications every Sunday. Also, start keeping a log of your job search activities right away because they require proof that you're actively looking. I used a simple spreadsheet with company names, positions applied for, and dates. The weekly benefit really does help with bills even if it's not your full salary. Don't wait any longer - file today!

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Thank you so much for sharing your experience! It's such a relief to hear from someone who went through the exact same thing. I've been beating myself up about waiting so long, but you're right - I need to just focus on getting started now instead of dwelling on what I missed. I'm definitely going to file today and start that job search log right away. Did you find the weekly certification process confusing at first, or is it pretty straightforward once you get the hang of it?

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Another thing that helped me was downloading the payment history as a PDF or CSV file if that option is available in your account - sometimes the exported version is clearer than trying to read it on the website. You can usually find an export/download button somewhere on the payment history page. This way you have a backup copy for your records too, which is handy during tax season. If you're still having trouble after trying all these suggestions, you might want to call the NYS DOL customer service line early in the morning (like right at 8am when they open) - you'll have a better chance of getting through before the phone lines get jammed.

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This is super helpful! I didn't even know you could export the payment history - that would definitely make it easier to sort through all the information. Do you remember if the CSV export includes all those different date columns (claim week, processed, paid) or does it simplify it? I'm worried about accidentally using the wrong date again on my amended return.

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@Natasha Kuznetsova The CSV export usually includes all the date columns, so you ll'still see claim week ending, processed date, and paid date - but having it in spreadsheet format makes it much easier to sort and identify which is which. I d'recommend sorting by the Date "Paid column" to find your most recent payment. Just double-check that the date you use matches what shows up on your bank statement to be 100% sure you re'using the right one for your amended return!

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I just went through this exact same situation a few weeks ago! One thing that really helped me was checking if there's a "Summary" or "Account Overview" section in your my.ny.gov portal - sometimes it shows your last payment date right on the main dashboard without having to dig through all the payment history details. Also, if you received direct deposit, the payment date in your NYS account should match pretty closely to when it actually showed up in your bank account (usually 1-2 business days later). For tax purposes, definitely use the "Date Paid" field as others mentioned - that's the date the IRS cares about, not when you certified for that particular week.

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Lucy Lam

I've been working 1099 gigs while on unemployment for about 6 months now and want to emphasize something really important - always err on the side of over-reporting rather than under-reporting. I made the mistake early on of rounding down my earnings thinking it wouldn't matter much, but during a phone interview with NYS Department of Labor they asked very specific questions about my work hours and payments. Luckily I had good records and could explain the discrepancies, but it was stressful. Now I report every single dollar, even if it's $15 for a small task that took 30 minutes. Also, keep copies of all your 1099 forms when you receive them in January - NYS Department of Labor cross-references these with your reported earnings. The system is definitely set up to catch inconsistencies, so accuracy is everything. On the positive side, having that steady part-time income while job searching really reduced my financial stress and actually made me more confident in interviews because I wasn't desperate. Just be meticulous with your record-keeping and you'll be fine!

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@Lucy Lam This is such important advice about over-reporting rather than under-reporting! I m'really glad you shared that experience about the phone interview - it sounds like they really do dig into the details when they have questions. The fact that they cross-reference the 1099 forms you receive in January with what you reported throughout the year is something I definitely needed to know. I ll'make sure to keep copies of everything and be precise down to every dollar. It s'also really encouraging to hear that having that part-time income actually helped with your confidence in interviews - I hadn t'thought about that psychological benefit but it makes total sense that financial stress can affect how you present yourself to potential employers. Thanks for sharing both the practical warning and the positive outcome!

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Mus Am

I haven't seen anybody mention how to certify the amount since the website only ask questions to answer with either yes or no and there is no place to put any gross income how do you guy's do it

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Same question here! I'm doing some gig work and wasn't sure how to report it properly on my weekly claims.

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For gig work, you need to report ALL earnings for the week you actually received payment, not when you did the work. So if you did DoorDash or Uber on Monday but got paid Friday, report it for that Friday's claim week. NYS DOL counts gross earnings before any expenses or taxes. I learned this the hard way when I got an overpayment notice because I wasn't reporting my gig earnings correctly. The key is being super accurate about when you actually received the money in your account.

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This is such important info about gig work timing! I've been reporting when I worked instead of when I got paid. No wonder the amounts seemed off on my claims. Thanks for sharing your experience - definitely don't want to deal with an overpayment situation.

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