New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$0 upfront. We only hold your card.
No live agent, no charge.


$19.99 is charged only once a live NYDOL agent is on the phone with you.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't overthink it too much. They just want to make sure you're eligible and that everything adds up. Common reasons for interviews include voluntary quit situations, misconduct allegations, or if your employer contests your claim. Just be prepared to explain your work history clearly and why you're unemployed now.

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This is good advice. Also make sure you know your social security number and have any documentation handy about your previous jobs in case they ask for specific details.

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I just went through this process a few weeks ago! The interview was actually pretty straightforward - they mostly wanted to verify the information I had submitted and clarify a few details about my separation from my last job. The interviewer asked about my availability to work, any job search activities I'd been doing, and confirmed my employment dates. The whole thing took maybe 10-15 minutes. Just be honest about everything and have your employment records handy if you have them. In my case, it was just a routine verification and my benefits were approved within a few days after the interview. Try not to worry too much - it's really just part of their standard process to make sure everything is accurate.

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this whole system is so confusing why cant they just make it simple

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I know right? I spent hours trying to figure this out last year

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The key thing to remember is that unemployment benefits are treated just like any other income for tax purposes. You'll report the amount from your 1099-G on both your federal return (Form 1040) and your New York state return (IT-201). If you didn't have taxes withheld from your weekly benefits, you might owe money when you file. You can actually request to have taxes withheld from future unemployment payments if you're still receiving them - just log into your NYS Department of Labor account and update your withholding preferences.

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just remember to file your weekly claims even if your claim is still processing. you can get backpay for those weeks once everything gets approved

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Make sure your employer files the correct paperwork with NYS Department of Labor indicating it's a seasonal layoff - this can really speed up the process. When I worked for a tree service company, my boss would file what they called a "mass layoff notice" every fall for all the seasonal workers. It helped our claims get processed much faster than individual layoffs. You might want to ask your landscaping company if they do bulk seasonal filings. Also keep all your pay stubs from this season as proof of your work history, just in case they ask for documentation later.

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You can also set up text notifications through your my.ny.gov account settings - I found this really helpful since I don't always remember to check the website daily. Go to your profile settings and look for notification preferences. It won't replace checking your online messages but at least you'll get a heads up when something new is posted to your account.

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I've been dealing with NYS DOL for a few months now and can confirm what others have said - they rarely send actual emails. Most communication happens through the my.ny.gov messaging system. One thing I learned the hard way is to screenshot important messages in your inbox because sometimes older messages seem to disappear or get buried. Also, if you're waiting on adjudication like I was, don't panic if you don't hear anything for weeks - that seems to be normal unfortunately. The text notification feature that Connor mentioned is definitely worth setting up though!

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make sure u answer "yes" when they ask if you've worked since last claiming benefits!! i answered "no" by accident thinking they meant since my last weekly certification and it caused a huge mess that took forever to fix

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Just went through this same exact situation last month! You definitely qualify for a new claim since you worked those 6 months at the warehouse. The key thing that helped me was having my exact start date (April 2023) and end date ready, plus knowing my total gross earnings from that job. One tip - when they ask about separation reason, be specific that your hours were "reduced to zero due to lack of work" rather than saying you were laid off or fired. That helped my claim go through smoother. Also heads up that your weekly benefit amount will be different this time since it's calculated from your warehouse wages, not your retail job. But you should still get something decent if you were working decent hours those 6 months. The online system kept glitching on me too - I had to clear my browser cache and try a different browser to get it to work. Good luck!

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