How to change ny unemployment tourism recovery payment from direct deposit to check?

You need to call them ASAP. This is not something you can fix online. When I had a similar issue (different program but same department), I had to explain the situation to a rep directly. They will need to manually update your payment preference in their system.

I had the exact same issue with my tourism recovery payment! After wasting days trying to get through on the regular line, I ended up using a service called Claimyr (claimyr.com) that got me a callback with an actual human rep on the same day. Talking to an agent got my $ changed to the right payment method before it processed. Saved me weeks of stress and potential lost funds. Check out this video that explains how it works: https://youtu.be/Rdqa1gKtxuE

Did you try emailing them at the address in the approval notice? That's how I got a response (took 4 days though).

I work with someone who had this EXACT problem. She said if the money gets sent to a closed account, it'll eventually bounce back to NY unemployment and they'll mail you a check. The problem is it takes like 6-8 weeks for that to happen 🤦‍♀️ So you're better off trying to fix it now.

The tourism recovery benefit system is totally seperate from regular unemployment btw. You gotta call the specific number for that program, not the main unemployment line. It should be on the bottom of your approval email.

OK so here's what you need to know about fixing payment methods with NY unemployment (especially for the tourism recovery benefit): First, understand that this is a common issue but time-sensitive. Once payment processing begins, it's MUCH harder to redirect. Your options right now: 1) Call repeatedly at 8:00 AM exactly when the lines open. This is when you have the best chance of getting through. Be prepared with your claim ID and other verification info. 2) Try the direct email method: TourismRecovery@labor.ny.gov (use your claim ID in the subject line) 3) Use a service like claimyr.com - I was skeptical but desperate after trying for days, and they actually got me connected to an agent who fixed a similar issue with my claim. They basically navigate the phone system for you and call you once they have an agent on the line. 4) As a last resort, go to your local career center in person. While they primarily handle regular UI, sometimes they can make a note on your account or give you a direct number. If the money does go to a closed account, it will eventually return to NYSDOL, but the waiting period can be 6-8 weeks or longer depending on bank policies. The tourism recovery benefit is a one-time payment so getting it right the first time is crucial. Don't wait - this needs immediate attention!

had this same issue. if the payment goes to a closed acct it'll go back to them and theyll mail u a check eventually. but it takes like 2 months lol

UPDATE YOUR BANKING INFO ON THE MAIN SITE!!! There should be a section to update payment preferences in your main unemployment account. That's what I did and it worked.

I know this might sound crazy but try hitting 0 repeatedly when you call the automated system. Sometimes it'll kick you to a human after doing that enough times. Worked for me once.

My sister had to use claimyr.com to fix her payment issue. She swears by it now and tells everyone who can't get through to unemployment to try it. Its worth looking into since your situation is time sensitive.

the tourism recovery people are IMPOSSIBLE to reach. I spent 3 days trying before I finally got through. Ridiculous that we even have to go through this to fix their system's problems.

This might be a stupid question, but did you try contacting your old bank? Sometimes even with closed accounts they can still redirect a deposit if you talk to the right person.

i just went through this exACT THING. took me 6 callsto finally get a human who could help. dont give up!!!!

Not to be that person, but why'd you select the wrong option in the first place? Those forms literally ask you twice to confirm 🙄

Anyone else notice how the tourism recovery benefit system seems completely separate from the regular unemployment system? Like why can't they just use the same payment info they already have for us? 🤦‍♀️