New York Unemployment
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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Can I collect NY unemployment on newly approved claim after working this year?
I just got approved for a new unemployment claim which honestly surprised me. I thought my benefits were completely over but I did work for about 6 months this year before getting laid off again. The approval letter says I qualify for $421 weekly benefit amount, but I'm really confused if I can actually collect on this new claim? Does working part of 2025 make me eligible again? Sorry for my confusion guys lol. The NY unemployment system is so complicated sometimes!
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NY unemployment 1099G access issue after DSS made me file new claim - can't reach anyone by phone
So frustrated right now! DSS told me I had to file a new unemployment claim, which I did. Now I'm trying to access my 1099G for tax purposes and the system is giving me an error message saying I need to call NYSDOL directly. I've been calling non-stop for THREE DAYS and can't get through to a human being. Either get disconnected or stuck in an endless menu loop. Has anyone else dealt with this 1099G access issue after filing a new claim? Did you find a way to actually speak with someone? Tax deadline coming up and I'm starting to panic!
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UPDATE: I finally got this resolved! I ended up using that Claimyr service that someone mentioned above, and got connected to an agent in about 15 minutes. The agent explained that when DSS had me file a new claim, it created a temporary security hold on my previous claim documents. They removed the hold while I was on the phone, and I was able to access and download my 1099G immediately afterward. For anyone else dealing with this: make sure to explain that DSS directed you to file a new claim. Apparently that's important for them to know when resolving this specific issue. Thanks everyone for your help and suggestions!
Great to hear you got it resolved! Thanks for updating the thread - this information will help others with similar issues. One thing to remember for future reference: whenever a government agency tells you to take an action that affects unemployment, always ask them specifically how it might impact your access to previous claims or documents. This kind of cross-system issue happens surprisingly often.
Can my dad file for NY unemployment after being recalled for only 3 days in 2025?
I'm posting this for my father who's in a confusing situation with his job and unemployment. He was laid off from his employer about two years ago. This past weekend, they suddenly recalled him back just to work for 3 days. The company hasn't offered him any other work days for the entire year so far. Would this qualify as grounds to file a new NY unemployment claim? He's wondering if the 3-day recall affects his eligibility since it's such minimal work. Any insights would be really helpful as he's trying to figure out his next steps.
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To address your follow-up question about benefit amounts: The 3 days of work shouldn't reset or significantly change his benefit amount. NY calculates benefits based on a base period that looks at several quarters of past earnings. A few days of work in 2025 would be a very small part of this calculation.\n\nOne important thing to note: If his previous unemployment claim expired, and he hasn't worked much since then, he may need to use what's called an \
Tried calling NY unemployment for a week - has anyone gotten through to an agent?
I've literally been trying to reach a NY unemployment agent for an entire week straight. Morning, afternoon, evening - no luck! I've tried different numbers, different times of day, even had my wife call from her phone thinking maybe my number was flagged or something. All I get is either busy signals, automated messages saying they're overwhelmed, or the system just hanging up on me after waiting for 2+ hours! Getting desperate here as I need to fix an issue with my claim before next week's certification. Has ANYONE been able to actually speak to a real live agent recently? If so, what's your secret??
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anyone else notice how the system always seems to crash right around when benefits are supposed to be paid? feels like its not a coincidence...
Update from my experience: I just called again today (been about 10 days since my last successful call), and it seems like they've added more staff. Only waited about 40 minutes this time. So maybe the situation is improving? Try again with some of the tips shared here - calling right at opening time, being very specific about your issue, etc.
Good news! I FINALLY got through this morning using a combination of tips from this thread. Called exactly at 8:00am, used the general information option instead of claims, and when I got an agent, I was super specific about my issue. Took about 35 minutes total but my problem is now fixed! Thanks everyone for all your help and suggestions.
Congrats!! You're giving me hope lol. Going to try again tomorrow morning!
NY unemployment effective days reduced without notice - anyone else?
I just checked my NY unemployment payment history and noticed my effective days have been reduced from 26 to 19 without any notification! Has this happened to anyone else? I didn't receive any emails or messages in my account inbox. I've been claiming weekly since January 2025 without any issues, and suddenly now this change? I'm freaking out because I budgeted based on having those full weeks. Called the claims center but after 2 hours on hold I got disconnected. Has the NYSDOL changed their policy or is this some kind of system error?
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this happend to my brother in law to. they reduced his days by 8 and he couldnt get anyone on the phone for like 3 weeks. unemployment is such a mess in ny
Did your brother-in-law ever get it resolved? I'm still trying to figure out mine.
ya he finally got it fixed. turns out it was some computer error. took forever tho
Update: I finally got through to someone at NYSDOL! After trying that Claimyr service that someone mentioned earlier (which actually worked!), I spoke with an agent who explained everything. Apparently my former employer submitted amended wage reports for Q4 2024 that affected my benefit calculation. The agent said I can dispute this by submitting my W-2 and final paystubs through the document upload section. If anyone else is dealing with this, definitely try to speak with a live person - it made all the difference.
Glad you got it resolved! This is exactly why speaking to an agent is so important. Employers sometimes submit corrected wage information that can affect your benefit calculation. If your documentation proves your original reporting was correct, NYSDOL should adjust your effective days back to the original amount.
Thanks for updating us! I'm going to try the same approach. My employer has been a mess with their reporting so I wouldn't be surprised if that's what happened with mine too.
Kaylee Cook
I got so confused about all this unemployment stuff too when I lost my job. The base periods and calculations are like reading a foreign language sometimes lol. I was approved for benefits but then had this weird issue where they kept saying I needed to upload more documents. Anyway, totally off topic but just wanted to say I feel your confusion!
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Gavin King
AuthorHaha yes the whole system feels designed to be confusing! Glad I'm not the only one who struggles with understanding all of it.
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Gavin King
Update: You guys were right! I just certified for my first week on the new claim and it went through fine. The payment is already showing as 'released' in my payment history. Thanks everyone for the help and advice! Such a relief.
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Nathan Kim
Great news! Just remember to keep your work search records for at least a year. NY requires 3 work search activities per week, and though they don't check everyone, if you get selected for an audit and don't have records, you could have to pay benefits back.
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Eleanor Foster
awesome! glad it worked out for u
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