Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Ethan Taylor
wait did u get a receipt or tracking or anything when u sent it? my friend said always get tracking for anything u send to government people
Luca Romano
•No I didn't get tracking... just regular mail. That was probably a mistake. Too late now though :
Yuki Ito
•For future reference, always send payments to government agencies via certified mail with return receipt. It typically costs around $7 but provides proof of delivery and a tracking number. This documentation can be invaluable if there are any disputes about whether they received your payment.
Nia Jackson
my brother in law just went thru this exact thing! took 12 days total for his benefits to come back. he said the website updated first showing payment received then like 2 days later money came
Luca Romano
•That's reassuring to hear! I'll keep checking the website. Thanks for letting me know about your brother-in-law's experience.
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Why is New York always SO SLOW with everything?? I'm in the same boat waiting. My brother lives in Ohio and got his state unemployment tax adjustment like 3 weeks ago already. Meanwhile NY is dragging their feet as usual. Don't even get me started on how they handled the original unemployment claims last year!!!
Mei Zhang
•I know right?? I waited 11 weeks for my initial claim to be processed last year. Absolute nightmare. But to be fair, they're handling millions more claims than most other states.
UPDATE: Mine just came through!!! Woke up this morning and checked my emerald card - $1,342 deposited! So excited. Looks like they're processing them now. Check your accounts everyone!
Carmen Ruiz
•congrats!! gonna go buy something nice with it?
QuantumQuest
•STILL nothing on mine. 😠Starting to worry something's wrong with my account.
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Update: I finally got through! I tried the Claimyr service that was mentioned, and I was connected to an agent in about 25 minutes. The agent was able to help me file my new claim over the phone. She said the system is totally swamped right now because of layoffs in the tech and manufacturing sectors. She also said that because I had a claim in 2023, there was some confusion in my account that was causing the website to time out. They had to do some kind of manual override. For anyone else having similar issues, definitely try getting through to a live person - the website might not work for certain situations like mine.
Oliver Weber
•That's great news! Did they give you any indication of when you might receive your first payment? With new claims, they typically need to verify with your previous employer, which can take up to 10 business days.
Amina Diop
heyy just checking in - did u get paid yet? im still waiting on mine after 2 weeks
Yes, just got my first payment yesterday! It took exactly 12 business days from when I filed.
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Chloe Taylor
Quick follow-up about the backdating process: once you do get through to a specialist, make sure you request form UI-44.2 (Backdating Special Circumstance Review). This form specifically addresses identity theft situations and can help expedite your case. Also, when they do resolve it, double-check that they've properly credited you for the waiting week - many identity theft victims report that this gets missed in the recalculation.
Diego Flores
•this!!! they totally forgot my waiting week and i had to call AGAIN to get it fixed. so annoying
Omar Zaki
Update: I finally got through to someone in the fraud department this morning! They said my case is actually being processed but could still take 3-4 more weeks. They also confirmed I need to fill out that UI-FTC form that someone mentioned earlier. Apparently, they can't complete the investigation without it. Wish they'd told me that weeks ago! Going to fill that out today and upload it to my account.
Great news that you got through! Make sure when you submit that form you also upload it to the Document Upload section AND send a secure message referencing that you've uploaded it. Sometimes documents get missed if you don't call attention to them. Include your claim investigation number (the ID-2025 one) in the subject line of your secure message.
Pedro Sawyer
UPDATE: I used the Claimyr service someone recommended below and finally got through to an agent! They confirmed I was missed in the April cycle due to a processing backlog but have now manually added me to receive payment on April 29th. They said this happens sometimes with eligibility determinations that come through right after a payment cycle. SUCH a relief to have an actual date now!
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Dallas Villalobos
•nice! glad it worked out for you
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Reina Salazar
•Make sure you SAVE that agent's information and the confirmation number for the call!!! I've had them tell me things were fixed before and then nothing happened!
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Melina Haruko
Good advice about saving the confirmation number. For everyone's reference, the current NY unemployment CTC payment schedule for 2025 is: - January 15th - February 19th (delayed due to President's Day) - March 18th - April 29th (delayed due to tax filing deadline) - May 20th - June 17th - July 15th If your eligibility is determined within 14 days before any of these dates, you might be rolled to the next cycle unless you specifically contact them to request inclusion in the current cycle.
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Mae Bennett
•this is super helpful, saving this info!
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