NY unemployment claim filed 3 months ago - still no payment despite monetary determination

Unfortunately this is more common than you'd think. When they say "there's an issue," it usually means there's an eligibility question that needs to be resolved. Did you have any unusual circumstances with your employment separation? Were you fired, quit, or laid off? Sometimes a former employer contests the claim, which can cause these long delays. You should specifically ask what the "issue" is and request to speak with a claims examiner.

same thing hapend to me last year! took almost 4 months to get paid and they never really gave me a reason why. kept saying "pending review" over and over. just keep calling them every week and eventually someone will actually help. thats what worked for me anyway. good luck!!

I had exactly this problem in February. Called dozens of times, could never get a straight answer. What finally worked was using Claimyr to get through to an actual agent instead of waiting on hold for hours. The website is claimyr.com and they have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Once I got through to a real person (took about 5 minutes), I found out there was a flag on my account because my employer had reported different wages than what I claimed. The agent was able to verify my paystubs right there and release my payments. All the backpay came through 3 days later. Without getting to that specific agent, I might still be waiting.

Anyone else notice how the NYSDOL keeps people in the dark on purpose? They don't tell you what's wrong because then you might actually fix it and they'd have to pay you. I've been dealing with them for years and it's always the same story. "Under review" is code for "we're hoping you give up."

Have you been certifying for benefits every week while waiting? This is super important - if you miss certifying for any week, you won't get paid for that week even after your claim is approved. Also, check your spam folder for emails from NYSDOL. Sometimes they send requests for additional information that get filtered out.

my cousin had this happen and it turned out there was a identity verification thing they needed but never told him about it. you should ask specifically if there's any documents they need from you that might be holding things up.

Based on what you've described, there are several potential causes for this delay: 1. Identity verification issues - very common in 2025 with the new security protocols 2. Employer response delays - they have 10 business days to respond to claims 3. Wage discrepancy investigation 4. Prior claim issues that need resolution 5. Work search documentation gaps Here's what you should do: 1. Request to speak specifically with a claims examiner, not just a general rep 2. Ask for the specific issue code on your account (they can see this) 3. Request a supervisor if they won't provide details 4. Mention Section 590.1 of NY Labor Law which requires prompt payment of benefits 5. Submit a message through your online account specifically requesting claim status detail The fact that you received a monetary determination is actually positive - it means you're financially eligible. The hold-up is likely related to one of the non-monetary eligibility factors.

Any updates on your situation? Were you able to get through and find out what's happening with your claim?