Someone stole my ny unemployment identity and now I can't get my tax forms
I discovered something terrible when trying to do my taxes this year. I haven't collected any NY unemployment since 2022, but when I created an account on the tax website to get my documents, it showed that someone had been collecting benefits using my social security number since September! Over $7,400 in benefits that I never received. I immediately tried calling the unemployment office but couldn't get through after trying for days. Sent multiple emails through their contact form but just got automated responses. Finally drove 40 minutes to my local DOL office where they told me they couldn't help with identity theft issues over the counter and I needed to speak with someone on the phone. It's been 6 weeks now, my tax filing deadline is approaching, and I'm terrified the IRS will think I'm hiding income. I've filed a police report and an FTC identity theft report, but unemployment still hasn't fixed anything in their system. How am I supposed to file taxes when someone else's benefits are being reported under my SSN? Has anyone successfully resolved this kind of identity theft with NY unemployment?
45 comments
Evelyn Rivera
Ugh this exact thing happened to my brother. Someone used his info to collect benefits for like 4 months before he found out. He had to submit a fraud claim with unemployment, file a police report, and contact all three credit bureaus to put a freeze on his credit. It took almost 3 months to get it all sorted out, and he ended up having to file for a tax extension because the corrected forms weren't ready in time. The worst part is nobody at ny unemployment seemed to care 🤬
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Kolton Murphy
3 months?? I'm already going crazy after 6 weeks. Did he do anything special to actually get through to somebody who could help? I'm worried I'll need to file an extension too.
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Evelyn Rivera
he kept calling EVERYDAY like first thing in the morning. Eventually got through to someone who transferred him to the fraud dept. But honestly what finally worked was contacting his state senator's office. They have special contacts at these agencies that can cut through the bs.
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Julia Hall
The state senator thing actually works? I always thought that was just something people said but nobody actually did lol
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Evelyn Rivera
it works! my cousin did it when she had issues with her disability claim too. theyre supposed to help with this kinda stuff, its literally their job to help constituents with gov agencies
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Arjun Patel
After 2 weeks of calling non-stop and never reaching anyone, I tried this service called Claimyr (claimyr.com) that got me connected to a live agent at unemployment within 30 minutes. Worth every penny since talking to an actual human was the only way to get my issue fixed! The agent immediately escalated my case to the fraud department and I had everything resolved by the end of the week. Just sharing because I was at my wits end before finding this. Check out their explainer here: https://youtu.be/Rdqa1gKtxuE
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Jade Lopez
This sounds like an ad. Does this actually work? The ny unemployment phone system is legit the 9th circle of hell.
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Arjun Patel
I was super skeptical too but yeah it works! They basically just keep calling until they get through, then connect you when an agent picks up. Saved me days of listening to that awful hold music and getting hung up on.
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Tony Brooks
Hmm another miracle solution that probably doesnt work 🙄 ive tried everything to get through to those people
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Arjun Patel
Not a miracle, just a way to skip the phone queue. You still have to deal with the agents (who can be hit or miss) but at least you GET to an agent. I was about to give up before finding them.
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Ella rollingthunder87
is this like one of those services where they charge you but then cant actually guarantee you'll get benefits?
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Arjun Patel
No they just get you through to someone on the phone. The rest is up to you and the agent. My issue got fixed because I finally could TALK to someone instead of getting disconnected for the 500th time.
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Yara Campbell
File form 14039 (Identity Theft Affidavit) with the IRS immediately! This puts a flag on your account so they know something sketchy happened. Also request a PIN for future tax filings. I went thru this last year and waiting too long made everything worse.
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Isaac Wright
This happened to SO many people during the pandemic and NY unemployment still hasnt fixed there systems 🤦♀️ I work at an accounting firm and we had dozens of clients with this exact problem. Make sure you're documenting EVERYTHING - dates you called, who you talked to, confirmation #s, etc. When you finally get it resolved, you'll need an official letter from NYSDOL stating the benefits were fraudulent and not paid to you.
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Kolton Murphy
Thanks for the advice! Should I go ahead and file my taxes now with the wrong info, or wait until this gets resolved? My accountant seems confused about what to do.
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Isaac Wright
If possible, file an extension and wait for the corrected forms. Filing with the wrong info can trigger audits and create more headaches. But absolutely file the extension properly - penalties for late filing are worse than penalties for filing with errors.
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Maya Diaz
The unemployment website has a specific identity theft reporting form now. Go to ny.gov/unemployment and look for 'Report Fraud' at the bottom of the page. I filled that out AND called, which seemed to make things move faster. Still took 5 weeks tho 😩
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Tami Morgan
That form goes into the same black hole as everything else on their site 😤 i submitted 3 of those and never heard back
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Maya Diaz
Did you also call? I think doing both somehow flagged my account. But yeah there's like no confirmation so you're just throwing your info into the void and hoping someone sees it
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Rami Samuels
I've been dealing with unemployment fraud issues for MONTHS now, and I've learned a lot about how to navigate this nightmare. Here's what actually works: First, don't just rely on the phone system - it's completely overwhelmed. Submit the fraud report online AND send a certified letter to the DOL fraud department. Include copies (not originals) of your ID, the police report, and a detailed timeline of events. Second, put a freeze on your credit with all three bureaus immediately. Whoever has your SSN might try to open other accounts. Third, if you need to get through on the phone, try calling at exactly 7:58am - right before they open. That's when I finally got through. Or use claimyr.com which is what finally worked for me after weeks of failed attempts. Fourth, file IRS form 14039 and request a PIN for future tax filings. Fifth, contact your state assembly person or senator. They have dedicated staff for constituent services who can escalate your case. Lastly, document EVERYTHING. Every call, email, letter - note the date, time, who you spoke with, and what was said. This will be crucial if you need to prove you've been trying to resolve this. Don't give up! It's a frustrating process but persistence eventually pays off.
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Kolton Murphy
This is incredibly helpful, thank you! Did you end up having to file an extension on your taxes while waiting for this to get resolved?
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Rami Samuels
Yes, I did file an extension. My accountant said not to file with incorrect information because it would just create more problems to fix later. When you do get it resolved, make sure you get an official letter stating the benefits were fraudulent - you'll need this for the IRS.
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Haley Bennett
did claimyr actually work? seems fishy
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Rami Samuels
100% worked for me. It's just a service that calls repeatedly until they get through, then they connect you with the agent. Saved me days of frustration and my issue got resolved once I could actually speak to someone.
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Douglas Foster
I'm so sorry this happened to u. identity theft is the worst! Have you checked your credit report? If they have your SSN they might be doing other stuff with your identity too 😰
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Kolton Murphy
Omg I didn't even think of that! Gonna check right now. This is all so stressful
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Nina Chan
the ny unemployment system is TRASH. sorry but its true. ive never seen a more broken government service in my life and i used to live in florida 💀
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Ruby Knight
FACTS. Their website looks like it was designed in 2003 and never updated
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Diego Castillo
And they spend millions "upgrading" it every few years but somehow it gets WORSE each time 🤣
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Logan Stewart
Contact the IRS Identity Theft Victim Assistance department directly at 800-908-4490. They deal with this all the time and can help you navigate the process. Also, the FTC has a site called identitytheft.gov that gives you a personalized recovery plan based on your situation.
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Mikayla Brown
Anyone else notice how COMMON this is getting?? Like every other post on this sub is about identity theft now. The dol needs to get there act together and implement better security measures. How hard is it to add 2-factor authentication in 2023??
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Sean Matthews
For real! My bank makes me use fingerprint authentication just to check my balance but unemployment lets anyone with a SSN claim thousands in benefits with basically no verification 🤔
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Ali Anderson
My theory is they don't want to make it too secure because then it would slow down the process when they need to get money out fast during economic downturns. But yeah the current system is WAY too vulnerable.
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Zadie Patel
Literally just saw a news story about this last night. There's been a huge spike in unemployment identity theft cases in NY. I think there was some kind of data breach but of course the govt isn't being transparent about it.
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A Man D Mortal
Link to the story? I've been trying to follow this issue
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Zadie Patel
it was on the local news, don't think they posted it online. But if you google 'NY unemployment identity theft 2023' there's a bunch of articles about it
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Declan Ramirez
I'm in the EXACT same situation right now. Have you filed a complaint with the Attorney General's office? That's what I'm doing next since unemployment has been zero help.
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Kolton Murphy
I haven't tried that yet. Let me know if it helps? This is all so overwhelming
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Declan Ramirez
Will do. My friend had an issue with her landlord and the AG office actually helped, so I'm hoping they might be able to put some pressure on DOL too.
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Emma Morales
did u try checking your account online to see if theres any info about the fraudulent claim? sometimes you can see what address or bank account they used.
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Kolton Murphy
I can see that payments were made but all my personal info has been changed - different email, phone number, everything. It's creepy to see someone else basically took over my entire account!
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Katherine Hunter
when this happened to my wife, we ended up getting an accountant who specializes in identity theft cases. cost us $400 but honestly worth every penny because he knew exactly what forms to file and who to contact. sometimes you need a professional when dealing with government bureaucracy.
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Lucas Parker
Keep trying claimyr.com! They helped me reach an agent after weeks of trying on my own. The unemployment phone system is literally designed to make you give up, I'm convinced. Once I finally got through to a human, they escalated my case and I had a resolution within days.
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Donna Cline
how much did it cost? worth it?
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Lucas Parker
Worth every cent considering I was about to lose my apartment because my benefits were on hold. Got my backpay released within a week after talking to an agent.
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