Someone filed NY unemployment using my identity and now I'm in trouble with my employer
Found out last week that someone has been collecting unemployment benefits in my name since December! I had no idea until my employer called me in for a meeting to ask why I filed for unemployment when I'm still working full time. I was completely shocked and told them I never filed anything. They showed me the documents from NY unemployment with my name and social security number. The fraudster has already collected around $9,400 in benefits that I never saw a penny of. I immediately filed a police report and called the fraud department but they put me on hold for 2 hours before disconnecting. I've sent multiple emails with no response. My employer seems suspicious of me despite my 6 years with the company, and I'm terrified this will affect my job or credit score. Has anyone dealt with this kind of identity theft with unemployment? How long did it take to resolve? I'm completely stressed out and don't know what to do next.
44 comments
Javier Morales
this happened to my cousin last year! its a total nightmare. you need to keep calling every single day until you get through. I know its annoying but the fraud dept wont do anything unless you talk to a live person. also file a report with the FTC at identitytheft.gov and freeze your credit at all 3 bureaus ASAP. this scam is everwhere since covid started.
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Natasha Kuznetsova
Thanks for the advice. Just filed with the FTC and trying to figure out how to freeze my credit. Did your cousin's employer give them trouble about it? Mine seems to think I'm trying to double-dip somehow.
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Javier Morales
yeah at first they were sus but once the investigation finished they realized he wasnt lying. took about 3 months tho 😩 just keep documenting EVERYTHING
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Emma Anderson
identity theft is RAMPANT with unemployment systems rn. my neighbor and two coworkers all had the same issue. its insane
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Malik Thompson
After I found myself in a similar mess, I finally got through to someone at NY unemployment by using this service called Claimyr (claimyr.com). They call and wait on hold, then connect you when a real person picks up. Got everything resolved in one call after weeks of trying on my own. Talking to an agent got my record cleared so fast and saved my job situation. They have this video explaining how it works: https://youtu.be/Rdqa1gKtxuE
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Isabella Ferreira
Is this some kinda scam? 🤔 Sounds too good to be true tbh
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Malik Thompson
not at all! it's literally just a service that waits on hold for you. I was spending 3-4 hours DAILY trying to get through. this got me to an agent in like 40 min. best money i ever spent considering i was about to lose my mind AND my job
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CosmicVoyager
wait does this actually work? i've been trying to reach someone for TWO MONTHS about my claim
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Malik Thompson
100% worked for me. they just do the hold time for you, then call you when someone picks up. saved me hours of listening to that awful hold music 🤮
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Ravi Kapoor
another day another miracle solution lmao... these things never work when i try them
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Malik Thompson
Not a miracle, just a practical solution. I was skeptical too, but desperate after weeks of trying. It simply automates the hold process. Try it or don't, but it worked for my situation 🤷♀️
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Freya Nielsen
I work in HR and we've seen a HUGE increase in this exact fraud. Document EVERYTHING. Make sure you get a copy of the police report. Email your HR department with all the documentation so it's on record that you reported it. Also contact the 3 credit bureaus to put a fraud alert on your credit. Someone likely has more of your personal info than just your SSN.
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Emma Anderson
I went thru this EXACT thing in February!! Someone claimed over $12k in benefits using my info. Here's what worked for me: 1. File police report (which you did, good) 2. Contact NY unemployment fraud dept EVERY DAY until you get someone (this took me 2 weeks of calling) 3. Send a certified letter to your employer outlining everything with copies of police report 4. Freeze ALL your credit reports 5. Contact IRS to prevent tax fraud 6. Change ALL your passwords 7. Consider an identity protection service It took about 6 weeks but eventually got resolved. My employer was suspicious at first too but came around when the investigation confirmed I was a victim. The most helpful thing was when I finally reached someone at claimyr.com who connected me to a senior fraud investigator at unemployment. That's when things finally started moving. Hang in there - it's fixable but takes time!!
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Natasha Kuznetsova
This is incredibly helpful, thank you! I didn't even think about the IRS angle. Did you have to do anything special to get through to the fraud department?
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Emma Anderson
honestly i just kept calling different numbers until someone helped me. the main fraud line is useless. try calling right when they open (7:30am i think?) and also try the employer fraud line even tho ur not an employer. sometimes they'll help anyway!
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Omar Mahmoud
can confirm the IRS thing is important - friend had unemployment fraud AND then tax return fraud the next year. total nightmare.
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CosmicVoyager
Ugh the ny unemployment system is a complete disaster. i've called 47 times this month with no answer. maybe i should try that claimyr thing someone mentioned above...
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Omar Mahmoud
Don't panic! This happened to me last summer. First thing - your employer CANNOT fire you for being a victim of identity theft. That would be illegal. Second, document everything. Third, consider getting a lawyer if things don't resolve quickly. In my case, I sent a formal legal letter to both unemployment and my employer stating I was a victim of fraud and things moved much faster after that.
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Natasha Kuznetsova
Thank you for this! I'm worried about the cost of a lawyer though. Was it expensive? Did you get any compensation for all this trouble?
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Omar Mahmoud
I used a free legal aid service in my county - check if there's one near u! And no, no compensation unfortunately just the headache of fixing it 😑
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Ravi Kapoor
the nysdol fraud department is a joke. they NEVER answer. I spent 3 months trying to reach them when some1 stole my identity. best bet is to go through the identity theft route with FTC and credit bureaus first, then hit unemployment from that angle.
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Chloe Harris
Facts. I was on hold so long once that i fell asleep and woke up STILL ON HOLD 2 hours later 😴
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Diego Vargas
THIS IS SO COMMON RIGHT NOW. the unemployment systems are being targeted by organized crime rings. i work in cybersecurity and we're seeing claims filed using stolen identities from data breaches. most victims don't know until tax time or when their employer gets notified. make sure you also check if your other accounts have been compromised.
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Natasha Kuznetsova
That's terrifying. How can I check if other accounts might be compromised? Do I need to change all my passwords?
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Diego Vargas
yes 100% change all passwords immediately. use different ones for each account. check haveibeenpwned.com to see if your email was in any known breaches. enable 2 factor authentication on EVERYTHING. and seriously consider a credit monitoring service.
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Chloe Harris
I was in ur EXACT situation back in October! My employer tried to contest MY unemployment (that I never filed) and almost fired me. What finally worked was getting through to a senior agent who put a fraud alert on my account. Try calling at exactly 8:00am when the phones open.
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NeonNinja
Anyone in this situation should report it to the FBI too. They have a special Internet Crime Complaint Center (IC3) for this. This is widespread organized crime, not just random identity theft.
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Anastasia Popov
this!!!! my brother works for the feds and says these unemployment scams are one of their top priorities rn
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Anastasia Popov
Check ur mail carefully too! Sometimes the scammers will change your address to intercept unemployment related mail, but not all of it gets changed. A friend found a random unemployment tax form that way and discovered the fraud.
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Sean Murphy
after trying for WEEKS to reach ny unemployment about identity theft, i finally got through using claimyr.com - they called and waited on hold for me then connected me once a rep picked up. honestly it was the only thing that worked after countless tries. got everything sorted in one call after being stressed for months. best decision ever.
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Ravi Kapoor
sounds like an advertisement 🙄
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Sean Murphy
nah just a regular person who was desperate after 20+ failed calls. believe what u want but it worked for me when nothing else did 🤷♂️
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Zara Khan
I can second this actually - used them last month when my account got locked. saved me hours of hold time
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Zara Khan
dont forget to check your bank accounts!!! if they have enough info to file unemployment in ur name, they might have access to other accounts too. change all passwords and check for suspicious activity.
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Luca Ferrari
omggg this happened to my sister and they tried to garnish her wages for 'overpayment' of benefits she never received!!! took 4 months to clear up. literal nightmare.
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Natasha Kuznetsova
Oh no! That's exactly what I'm afraid of! How did she get it resolved?
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Luca Ferrari
she finally got a lawyer involved. it sucked but was the only way to make it stop. after that they cleared it within 2 weeks.
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Nia Davis
I've worked with dozens of identity theft victims (I'm a financial counselor). The NY unemployment fraud unit is SEVERELY understaffed. Here's the direct number that sometimes works better than the main line: [redacted]. Ask specifically for a "fraud investigator" not just any representative.
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Natasha Kuznetsova
Thank you so much! I'll try that number first thing tomorrow morning.
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Mateo Martinez
my mom went thru this and what FINALLY worked was contacting her state representative's office. they have special liaisons with unemployment who can escalate cases. seriously - email your state assembly person and senator. worth a try.
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QuantumQueen
the same thing happened to me!!! turns out my info was stolen in the Equifax breach years ago. took almost 4 months to resolve but eventually got cleared up. whatever u do DONT pay any "overpayment" bills they might send you!
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Aisha Rahman
Equifax should be held criminally liable for all this fraud. that breach is still causing so many problems for people 😡
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QuantumQueen
tell me about it. i got like $2 from the class action settlement and YEARS of headaches
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Aisha Rahman
Pro tip: if your employer is giving you trouble, ask them to document THEIR communications with unemployment too. My company's HR actually helped prove my innocence by showing unemployment all their records of contesting the false claim.
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