Identity theft messing up my NY unemployment claim - freaking out!
Someone stole my identity and filed for unemployment in my name! I only found out last week when I got a letter from NY unemployment saying my benefits were approved - but I never applied! I'm still working full time at my job and have been for the past 3 years. I immediately called my employer and they confirmed that no claim was filed through them. I tried calling the fraud department at NY unemployment for FOUR days straight and couldn't get through to anyone. Always busy signals or disconnections. Finally got through yesterday and the agent told me that someone had been collecting around $430 weekly benefits in my name since April (almost $8,600 total)! They used my correct SSN but a different bank account and phone number. The agent flagged my account for fraud investigation but said it could take 8-12 weeks to resolve. I'm completely stressed out about this. Will I have to pay back money I never received? Will this mess up my taxes? What if I actually need unemployment in the future? Has anyone dealt with this before?
49 comments
Nora Brooks
Dude this happened to my cousin too! He got a random letter about benefits he never applied for. Apparently its happening A LOT right now. The fraud department is completely overwhelmed with cases. My cousin filed a police report and put fraud alerts on his credit reports immediately. The unemployment people told him he wouldnt be liable for the money but it took like 4 months to get it sorted out. Def file a police report asap!!!
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Jayden Reed
Thanks for the reply. Did your cousin have any issues with his taxes? I'm worried they'll say I got $8,600 I never actually received and I'll owe taxes on it.
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Nora Brooks
Yeah he got a 1099-G form that was totally wrong. But he contacted the ny unemployment tax unit (seperate from regular unemployment) and they issued a corrected tax form. Just make sure you stay on top of it!
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Jayden Reed
That's a huge relief. I'll definitely follow up with the tax unit. Really appreciate the info!
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Eli Wang
After days of failing to get through to anyone at ny unemployment, I finally used this service called Claimyr (claimyr.com) and got a callback with an actual human at the fraud department! Honestly it was worth every penny to finally talk to someone who could help me with my identity theft case. The agent was able to immediately flag my account and start the investigation process. When you're dealing with fraud, waiting weeks just trying to reach someone is absolute torture. https://youtu.be/Rdqa1gKtxuE
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Cassandra Moon
For real? This actually works? I've been trying to get through to unemployment for 2 weeks about something similar. How long did it take to get the callback?
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Eli Wang
totally works! I got a callback in about 50 mins. was shocked how fast it was compared to me trying for literally days. talking to an agent got everything fixed so much faster than trying to do it all online.
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Zane Hernandez
sounds like a scam honestly... why would you pay for something the govt should provide for free? 🤔
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Eli Wang
not a scam at all. when ur dealing with identity theft and someone's actively stealing thousands from you, waiting weeks to talk to someone isnt an option. best money I ever spent to get this nightmare handled quickly
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Genevieve Cavalier
Just checked out that link. Honestly seems worth trying since I've been trying to get through about my claim for 3 weeks with zero luck. The unemployment system is so broken
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Ethan Scott
This EXACT thing happened to me in February! First things you need to do: 1. File an identity theft report with the FTC at identitytheft.gov 2. File a police report with your local precinct 3. Put a fraud alert on your credit with all three bureaus 4. Keep documentation of EVERYTHING It took about 6 weeks for my case to be resolved with NY unemployment. I never had to pay back any money since I could prove I was employed during that time. Make sure you tell them to flag your SSN in the system so this doesn't happen again.
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Jayden Reed
Thank you for the detailed steps! I already did the fraud alert but I'll do the rest today. Did you have any issues with taxes later? That's my biggest worry right now.
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Ethan Scott
Yeah I did get a incorrect 1099-G but I filed a dispute form with the tax department and they fixed it. Just make sure you do that before filing your taxes!
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Lola Perez
OMG I'm literally going thru the same thing right now!!!! Someone has been collecting almost $500 a week on my account since March and I only found out when my employer got a notice. It's a NIGHTMARE trying to get thru to anyone. I've been calling the fraud hotline for over a week with no luck. 😫
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Nathaniel Stewart
Here's what you need to know about identity theft and unemployment fraud (I work in financial crimes): First, document EVERYTHING. Keep copies of all letters, emails, and take notes during phone calls (get agent names/ID numbers). Second, don't panic about tax implications. The unemployment office will issue a corrected 1099-G showing you didn't receive those payments once your case is resolved. Third, check ALL your credit reports and accounts for other suspicious activity. When thieves get your SSN, they rarely use it for just one type of fraud. The investigation timeline they gave you (8-12 weeks) is actually pretty standard. While you wait, I highly recommend freezing your credit with all three bureaus, not just placing alerts. If you're still struggling to reach someone at the unemployment office, try claimyr.com - it's a service that navigates the phone systems for you and gets you connected to a live agent. Many of my clients have used it successfully for unemployment issues. You won't be held liable for fraudulent claims, but you do need to stay proactive throughout the resolution process.
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Jayden Reed
Thank you so much for this detailed information! I've already started documenting everything. Do you know if this will affect my ability to claim unemployment in the future if I actually need it?
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Nathaniel Stewart
Once the fraud case is resolved, they should place a special flag on your account that requires additional verification for future claims. This won't prevent you from getting legitimate benefits later, but might add an extra verification step. It's actually a good protection.
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Riya Sharma
This is super helpful info! I've been dealing with something similar. Has anyone actually used that claimyr thing? Seems too good to be true tbh
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Nathaniel Stewart
Several people I've worked with have used it successfully. When you're dealing with fraud, waiting weeks just to talk to someone can make the situation worse. The way I see it, if you're potentially losing thousands in tax issues or future complications, the service fee is minimal.
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Santiago Diaz
The unemployment system is a complete JOKE rn. They let scammers collect thousands but when legitimate people need help they make it impossible. I'm sorry you're dealing with this BS. 😡
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Millie Long
Right?? My sister's been trying to get her legitimate claim processed for 2 months while fraudsters are out here collecting benefits immediately. Make it make sense!
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Santiago Diaz
its cuz the systems are from like 1970 lol. ny unemployment still runs on COBOL programming from the stone age. no wonder scammers can hack it so easy
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KaiEsmeralda
Contact your local state representative's office! That's what I did when I couldn't get through to anyone. They have special liaisons who can escalate your case with unemployment. My case was resolved in 3 weeks after my assemblyman's office got involved.
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Debra Bai
I known someone who works at ny unemployment (not in fraud dept tho). She says theyre getting hundreds of these cases every day now. The system wasnt designed to handle this level of fraud. Hang in there but expect it to take awhile to resolve unfortunately 😕
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Jayden Reed
That's really discouraging. Did your friend mention anything about how they prioritize cases? Or is it just first come first served?
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Debra Bai
she said cases with active payment going out get priority, then cases with large $ amounts, then everything else. but honestly even the "priority" cases are backed up.
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Gabriel Freeman
FREEZE YOUR CREDIT NOT JUST FRAUD ALERTS!!! Fraud alerts just mean lenders should take extra steps to verify your identity. A FREEZE means no one (including you) can open new accounts until you lift it. Way more protection.
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Laura Lopez
This happened to my mom last year and I helped her fix it. Here's what we had to do: -Called unemployment about 50x before getting through (this was before I knew about claimyr.com which honestly woulda saved us hours) -Filed identity theft report with FTC -Filed police report -Contacted all three credit bureaus -Filled out an unemployment fraud affidavit -Sent in copies of her ID and social security card It took almost 3 months to get totally resolved, but she didn't have to pay anything back. The most annoying part was fixing the tax stuff because she got a 1099-G with like $11k she never received.
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Jayden Reed
Did your mom have to keep calling them for updates or did they actually keep her informed during those 3 months? I'm worried they'll just forget about my case.
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Laura Lopez
honestly we had to keep calling every 2 weeks for updates. they never proactively contacted us. definitely stay on them!
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Victoria Brown
not to freak u out more but watch ur mail carefully!!! sometimes the scammers will try to redirect your mail to get more of ur documents. might wanna set up USPS informed delivery so u can see what mail is coming everyday.
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Samuel Robinson
I used to work for the IRS and dealt with identity theft cases. One thing people don't realize: GET AN IDENTITY PROTECTION PIN FROM THE IRS! This will prevent scammers from filing fraudulent tax returns in your name, which often happens after unemployment fraud. Go to irs.gov and search for IP PIN.
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Jayden Reed
I had no idea about this! Just signed up for the IP PIN. Thank you so much for this tip!
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Samuel Robinson
No problem! It's one of those things they don't advertise enough but it's super important. Glad I could help!
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Camila Castillo
Lol welcome to the club nobody wants to be in 😭 Dealing with this since June and STILL not resolved. The ny unemployment system is a joke. Keep calling and documenting EVERYTHING.
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Jayden Reed
Oh no, since June?? That's terrifying. Have you been able to make any progress at all?
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Camila Castillo
verrrrry slowly. finally got them to stop the payments going out but still waiting on the tax form correction. used claimyr.com to finally talk to someone after wasting weeks trying to get through
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Brianna Muhammad
CHECK YOUR CREDIT REPORT IMMEDIATELY!!! These scammers don't just stop at unemployment fraud. They could be opening credit cards, loans, etc. Download the Experian and Credit Karma apps and check everything!
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JaylinCharles
👆👆👆 THIS! My cousin had unemployment fraud and then 2 weeks later someone tried to open 3 credit cards in his name. Put a freeze on all 3 bureaus ASAP!
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Eloise Kendrick
i dont understand how this keeps happening??? like how is the unemployment system so broken that random people can just file using someone else's SSN and actually get PAID?? no verification at all?? make it make sense 🤦♂️
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Lucas Schmidt
Facts. They ask for so much documentation when legit people apply but scammers just sail through with stolen info. System is completely backwards.
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Freya Collins
They're still using computer systems from the 1980s. No joke. My friend works in IT for the state and says the unemployment infrastructure is held together with duct tape and prayers.
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LongPeri
If you need to get through to a human at ny unemployment FAST, try calling right when they open (like 7:59am) or use claimyr.com - I wasted 2 weeks trying to call before finding claimyr and got through same day.
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Jayden Reed
Thanks for the tip! I'll try calling super early tomorrow. Is the fraud department open the same hours as regular unemployment?
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LongPeri
yep same hours! but seriously if early calling doesn't work just use claimyr. with identity theft u dont wanna waste time, every day that passes is more risk
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Oscar O'Neil
Just went through this exact sitchuation last month. After dealing with the fraud department (which took FOREVER to reach), make sure you also contact the tax department separately! They're different units and don't always communicate well. You'll need to request a corrected 1099-G form for your taxes.
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Sara Hellquiem
not to be a downer but my brother's been fighting this same battle since Feb and still hasn't gotten it fully resolved. keep detailed records of every call and conversation. the system is completely overwhelmed right now.
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Charlee Coleman
This might sound crazy but try reaching out on Twitter too! Tag NYSDOLCommissioner and NYGovCuomo in a tweet about your situation. Sounds dumb but sometimes the public complaint gets faster action. Worked for me!
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Liv Park
Public shaming is definitely effective sometimes 😂 I got my issue fixed after I left a detailed 1-star review on their Facebook page. Suddenly they found my case!
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