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So annoying dealing with the identity verification process for unemployment. I was laid off in June from my retail job and applied for benefits right away. Everything seemed fine until mid-July when I got an email saying my account was flagged for possible fraud and all payments were stopped. They made me upload my driver's license, social security card, and a utility bill through their ID.me system on August 3rd. The verification said it was successful, but it's now been almost 4 weeks and I haven't received any of my back payments (about $1,780 total). Their website shows my claim is "pending" with no other info. I've called at least 15 times but can never get through to a real person. Has anyone else dealt with this identity verification delay? I'm getting desperate since my rent is due next week and my savings are completely gone.
this is why i stopped claiming benefits even tho i qualify. the mental health toll of fighting this broken system is worse than just taking any random job i can find. they win by making it so impossible.
After trying everything to get through on the phones, I finally used claimyr.com and it actually worked. Got a real person on the line in under an hour after weeks of failed calls. My ID verification was cleared on the spot and I got paid the following week. Highly recommended if youre desperate like I was.
When did u file? Theres a lag in reporting sometimes... they might be using outdated info if you filed right after losing your job.
I know everyone says "call DOL" but good luck actually reaching someone lmaooo 💀 I spent 2 weeks trying before I gave up and emailed my state senator's office for help.
This! The senator's office trick actually works. They have special contacts at DOL who respond to them.
You can also try claimyr.com - it's what finally worked for me after 3 weeks of failed calling attempts
Check that your direct deposit info is correct in the system!!! My backpay was supposedly "sent" but to an old account. Once I updated it they resent everything within a week.
NY unemployment is still backed up from covid even tho that was years ago 🙄 there's like 8 people answering phones for the whole state i swear. absolute joke.
Try contacting them on Twitter too. Sometimes their social media team can escalate issues faster than the regular channels.
i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡
There's actually a new NYS tax credit for 2023 called the Working Families Tax Credit that might help offset some of the tax burden if you qualify. Worth looking into if you were on unemployment part of the year but also worked.
Do you have a link to info about this? I can't find anything about a NYS Working Families Tax Credit for 2023
Sorry, I was thinking of the Enhanced Earned Income Tax Credit. Here's some info: https://www.tax.ny.gov/pit/credits/earned_income_credit.htm
If you're really stuck, you can also try emailing NYS.1099G@labor.ny.gov with your request. Include your full name, last 4 of SSN, mailing address, and phone number. I had to do this last year and they responded within 3 business days with my form. Way easier than calling!
tbh ur not alone but u might want to check if ur IP is somehow flagged or blocked. sometimes they do that if they think ur account looks suspicious for some reason. try using a different internet connection or reset ur router.
Have you looked into the NY State COVID sick leave law? It's separate from regular sick leave and unemployment. Your employer might be required to provide paid leave specifically for COVID regardless of your part-time status.
fun fact: the ny unemployment system is STILL using a computer system from the 1970s. Actual COBOL mainframes. no wonder everything is a mess 🤦♀️
Liam Fitzgerald
i think the whole program is a scam tbh. ny state announced this big relief program to look good in the press but never had a plan to actually distribute the funds efficiently. classic government move - big promises, garbage execution.
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PixelWarrior
I'm a former tour guide who applied on April 5th. Just got my payment today (August 12th). So it took just over 4 months total. Hang in there everyone, they ARE slowly processing them!
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QuantumLeap
•This gives me hope! Did your status ever update online or did the money just show up?
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PixelWarrior
•Status never changed from "pending review" - the money just appeared in my account this morning! Check your bank not the website.
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