New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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i think the whole program is a scam tbh. ny state announced this big relief program to look good in the press but never had a plan to actually distribute the funds efficiently. classic government move - big promises, garbage execution.

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I'm a former tour guide who applied on April 5th. Just got my payment today (August 12th). So it took just over 4 months total. Hang in there everyone, they ARE slowly processing them!

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This gives me hope! Did your status ever update online or did the money just show up?

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Status never changed from "pending review" - the money just appeared in my account this morning! Check your bank not the website.

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How long after completing ny unemployment ID verification will I get my back payments?

So annoying dealing with the identity verification process for unemployment. I was laid off in June from my retail job and applied for benefits right away. Everything seemed fine until mid-July when I got an email saying my account was flagged for possible fraud and all payments were stopped. They made me upload my driver's license, social security card, and a utility bill through their ID.me system on August 3rd. The verification said it was successful, but it's now been almost 4 weeks and I haven't received any of my back payments (about $1,780 total). Their website shows my claim is "pending" with no other info. I've called at least 15 times but can never get through to a real person. Has anyone else dealt with this identity verification delay? I'm getting desperate since my rent is due next week and my savings are completely gone.

this is why i stopped claiming benefits even tho i qualify. the mental health toll of fighting this broken system is worse than just taking any random job i can find. they win by making it so impossible.

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I felt this. Spent so many hours fighting for my benefits I could have worked a part time job with the same hours.

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After trying everything to get through on the phones, I finally used claimyr.com and it actually worked. Got a real person on the line in under an hour after weeks of failed calls. My ID verification was cleared on the spot and I got paid the following week. Highly recommended if youre desperate like I was.

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Not sketchy at all - they basically use an automated system to stay on hold so you don't have to. When they reach a human, they connect the call to your phone. Honestly it's genius and saved me weeks of stress.

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I'm going to try this tomorrow. At this point I've got nothing to lose.

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When did u file? Theres a lag in reporting sometimes... they might be using outdated info if you filed right after losing your job.

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I filed mid-December 2023 after being laid off in November. Shouldn't be a lag issue since my last two quarters show correctly, it's just random earlier quarters that are wrong.

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I know everyone says "call DOL" but good luck actually reaching someone lmaooo 💀 I spent 2 weeks trying before I gave up and emailed my state senator's office for help.

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Zara Khan

This! The senator's office trick actually works. They have special contacts at DOL who respond to them.

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You can also try claimyr.com - it's what finally worked for me after 3 weeks of failed calling attempts

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TechNinja

Check that your direct deposit info is correct in the system!!! My backpay was supposedly "sent" but to an old account. Once I updated it they resent everything within a week.

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NY unemployment is still backed up from covid even tho that was years ago 🙄 there's like 8 people answering phones for the whole state i swear. absolute joke.

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and they probably hired their cousins who don't know what they're doing 🤡

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for real! every time i get someone they give me different info. left hand doesn't know what the right is doing

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Try contacting them on Twitter too. Sometimes their social media team can escalate issues faster than the regular channels.

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That's a great idea I hadn't thought of! Do you know their official handle?

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@NYSLabor is their official account. Try DMing them with your issue (but obviously dont share personal info in public tweets

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i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡

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Those stats are actually BETTER than my experience. I never got through even once after like 60 tries

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I had to call at weird times like Tuesday at 7:58am or Friday at 4:47pm. Seemed to improve my odds of getting through.

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There's actually a new NYS tax credit for 2023 called the Working Families Tax Credit that might help offset some of the tax burden if you qualify. Worth looking into if you were on unemployment part of the year but also worked.

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Do you have a link to info about this? I can't find anything about a NYS Working Families Tax Credit for 2023

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Sorry, I was thinking of the Enhanced Earned Income Tax Credit. Here's some info: https://www.tax.ny.gov/pit/credits/earned_income_credit.htm

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If you had any taxes withheld from your unemployment checks, make sure that shows up correctly on your 1099-G. My friend had withholding but it wasn't reflected on his form and he had to contact ny unemployment to get it fixed.

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If you're really stuck, you can also try emailing NYS.1099G@labor.ny.gov with your request. Include your full name, last 4 of SSN, mailing address, and phone number. I had to do this last year and they responded within 3 business days with my form. Way easier than calling!

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This is great to know, thanks! I'll try this today. Hopefully they respond quickly.

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Ev Luca

don't stress too much, they're always late with these forms. I'm waiting too and my accountant said we have until April to file anyway. The IRS doesn't even start processing returns until late January, so even if you file "early" you're not getting your refund any faster.

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tbh ur not alone but u might want to check if ur IP is somehow flagged or blocked. sometimes they do that if they think ur account looks suspicious for some reason. try using a different internet connection or reset ur router.

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Wait this is a thing??? How do you know if you're flagged?

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My cousin works in IT security and said gov sites sometimes auto-flag IPs that have too many failed logins or weird patterns. Not saying that's definitely it but worth trying diff connection

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I think they're updating the system or something. I called last week and the recording said they'd be doing maintenance but didn't say when. Classic NY unemployment failing to communicate anything useful 🙄

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What about your company sick days? Even part-timers should get some sick time in NY state.

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My boss is saying since I've only been there 4 months I haven't accrued enough sick time yet. I need to look into whether that's accurate.

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That might be true about accrual, but they still can't say you get ZERO sick time just for being part-time. The law changed.

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Have you looked into the NY State COVID sick leave law? It's separate from regular sick leave and unemployment. Your employer might be required to provide paid leave specifically for COVID regardless of your part-time status.

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I thought that expired? Does anyone know if it's still active?

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Some provisions are still active but they've changed like 5 times so its confusing AF

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fun fact: the ny unemployment system is STILL using a computer system from the 1970s. Actual COBOL mainframes. no wonder everything is a mess 🤦‍♀️

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Raul Neal

And they spent millions "upgrading" it in 2020 lmaooo 🤡

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my cousin works in IT and said they can't find programmers who even know that ancient language anymore 💀

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Whats ur effective days remaining? If it's stuck at the same number each week that's another sign of investigation.

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It's been stuck at 104 days since I first applied. Hasn't changed at all.

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Yeah that means ur in investigation mode. It won't count down until they start paying u.

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