How to fix NY unemployment identity fraud from previous fake claim?

My coworker discovered someone filed a fraudulent claim using her SSN back in April. Now she just got laid off in September and needs to file legitimately, but the system keeps telling her she already has an active claim. Every time she enters her SSN it redirects her to manage the existing claim - which isn't actually hers! She's tried calling the automated line but can't get through because the system thinks she's the person who filed the fake claim. She's never filed for unemployment before this. The automated system just keeps going in circles and she can't reach an actual human to explain the situation. Has anyone figured out how to fix identity theft issues with NY unemployment? This is super frustrating because she really needs those benefits right now.

8 months and STILL no determination on my ny unemployment claim - feeling hopeless

Filed for unemployment back in April 2022 and now it's December and I STILL haven't received any determination on my claim. I've been calling the unemployment office at least twice a week, sending emails, and even reached out to my state senator for help. Nothing has moved my claim forward at all. This is beyond frustrating - I'm watching my savings disappear while waiting for something that should have been resolved months ago. I don't know how much longer I can hang on financially. Has anyone managed to get a determination after being stuck this long? What worked for you? I'm seriously running out of options here.

Does the NY unemployment tourism recovery check come in a labeled envelope?

Got approved for the tourism recovery program about 3 weeks ago after being out of work from my hotel job for 8 months. I'm supposed to get a check in the mail, but I'm staying at my brother's place right now and he sometimes tosses mail if it looks like junk. Does anyone know if the tourism recovery check comes in an envelope that says 'unemployment' or 'NYSDOL' on it? Or does it come in some generic envelope that might get mistaken for junk mail? I really can't afford to miss this check - it's literally the difference between paying rent next month or not. Already waited almost 4 weeks since approval and getting anxious checking the mailbox every day.

How long does NY unemployment take to update direct deposit to my new bank account?

Just got a new account with a credit union because my old bank kept hitting me with ridiculous fees. I need to update my direct deposit info for unemployment benefits but I'm worried about the timing. Does anyone know how long it takes for ny unemployment to process the change and start sending payments to the new account? I was planning to file my claim this Sunday, but should I wait until I'm sure the new account info is in their system? Don't want my money going to the old account I'm about to close or getting lost somewhere in between. Anyone done this recently?

NY unemployment sent me a text about DocuSign in February but still nothing - did they forget me?

So I received a text message back in February from NY unemployment saying that I would be receiving a DocuSign email to verify some information for my claim. They said it would arrive within 72 hours but here we are in April and I still havent gotten anything. I've tried calling multiple times but can never get through to an actual person. I've also sent several emails through the message portal on the website but nothing back except automated responses. My benefits are on hold until this verification is complete but I'm starting to think they just forgot about my case completely. Has anyone else experienced this long of a delay? I'm worried I might need to start the whole process over again which would be a nightmare considering I filed back in December.

Anyone heard about new stimulus payments for NY unemployment recipients?

So I've been hearing some rumors about possible new stimulus payments for people who were on unemployment in New York. Some friends told me they heard something about extra money coming for those who collected benefits last year, while others said it's only for families with dependents. Has anyone heard anything concrete about this? I tried looking on the NY unemployment website but couldn't find any official announcements. Just wondering if there's actually something coming or if it's just wishful thinking at this point. Would definitely help with these rising grocery prices!

Anyone get their NY unemployment tourism industry refund yet?

So I worked at a major hotel in Manhattan for almost 4 years before getting laid off in August 2022 due to "restructuring" (they really just wanted cheaper staff). I filed for unemployment right away and qualified since I'd been there so long. In March 2023, I got this email about a tourism worker relief program that was offering one-time payments of around $3400 to eligible workers who lost their jobs during the pandemic fallout. I applied immediately when applications opened in April and got a confirmation email saying they received my application. The website said payment would be processed in 6-8 weeks. It's been almost 4 months now and I haven't received anything! The status checker just says "pending review" but nothing else. I've tried calling the number they provided at least 20 times but can never get through to an actual person - just endless recordings saying they're experiencing high call volumes. Has anyone who worked in tourism/hospitality actually gotten their payment yet? Is there a secret way to check your status or talk to someone? I'm getting really frustrated because I could really use that money right now and they promised it would come much faster.

How long after completing ny unemployment ID verification will I get my back payments?

NY unemployment denied me for base wages that look wrong - how to challenge their calculations?

Just got denied for unemployment benefits in New York because they said I didn't earn enough in my base period. This makes absolutely no sense to me. I worked steadily from August 2022 through November 2023 at the same company making around $780 per week. When I looked at the quarterly wage amounts they listed on my denial letter, the numbers seem way off from what I actually earned. For example, they show I only made $1,950 for July-September 2023 when I should have earned closer to $9,300 during that period. Who actually provides these wage numbers to unemployment? Is it my employer? The tax department? I've checked my pay stubs and the math doesn't add up at all. Has anyone successfully challenged these calculations and gotten their denial overturned? I really need these benefits after being laid off in a company downsizing.

Ny unemployment backpay taking forever and my family is suffering

Filed for unemployment in April after getting laid off from my construction job. Got approved in May and started getting weekly payments but still haven't received any of my backpay for the 6 weeks I was waiting. That's almost $3000 they owe me! Called the unemployment office like 20 times but can never get through - always says "due to high call volume" blah blah. When I check online it just says "pending" with no explanation. My landlord is threatening eviction, had to borrow money from my parents to buy groceries for my kids. How are people supposed to survive when the system moves this slow? Anyone know how to actually talk to a real person at NY unemployment who can help get this resolved?