Try contacting them on Twitter too. Sometimes their social media team can escalate issues faster than the regular channels.

i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡

There's actually a new NYS tax credit for 2023 called the Working Families Tax Credit that might help offset some of the tax burden if you qualify. Worth looking into if you were on unemployment part of the year but also worked.

If you had any taxes withheld from your unemployment checks, make sure that shows up correctly on your 1099-G. My friend had withholding but it wasn't reflected on his form and he had to contact ny unemployment to get it fixed.

If you're really stuck, you can also try emailing NYS.1099G@labor.ny.gov with your request. Include your full name, last 4 of SSN, mailing address, and phone number. I had to do this last year and they responded within 3 business days with my form. Way easier than calling!

don't stress too much, they're always late with these forms. I'm waiting too and my accountant said we have until April to file anyway. The IRS doesn't even start processing returns until late January, so even if you file "early" you're not getting your refund any faster.

tbh ur not alone but u might want to check if ur IP is somehow flagged or blocked. sometimes they do that if they think ur account looks suspicious for some reason. try using a different internet connection or reset ur router.

I think they're updating the system or something. I called last week and the recording said they'd be doing maintenance but didn't say when. Classic NY unemployment failing to communicate anything useful 🙄

What about your company sick days? Even part-timers should get some sick time in NY state.

Have you looked into the NY State COVID sick leave law? It's separate from regular sick leave and unemployment. Your employer might be required to provide paid leave specifically for COVID regardless of your part-time status.

fun fact: the ny unemployment system is STILL using a computer system from the 1970s. Actual COBOL mainframes. no wonder everything is a mess 🤦‍♀️

Whats ur effective days remaining? If it's stuck at the same number each week that's another sign of investigation.

I swear the NY unemployment system is designed to be as frustrating as possible. I've been checking everyday for my 1099 and nothing. Trying to call is pointless unless you have 4 hours to waste on hold.

If you're desperate and need it urgently, try contacting your state representative's office. They have special channels to unemployment and can sometimes help expedite these requests. Worked for me last year when I was in a similar situation.

Anybody else notice the unemployment website is always "under maintenance" exactly when you need to use it? 🙄

Hey I just went through this last week! Just call them directly at 1-888-209-8124 and they can verify your identity and mail a copy. Pro tip: dont call monday or friday, those are the busiest days. Try tuesday afternoon if possible!

So I had almost this exact problem when helping my uncle. After trying everything, I ended up emailing the commissioner's office directly with a clear subject line about disability and application errors. I got a call back within 48 hours from someone who could actually help. Worth a shot when you're desperate.

I just went thru this nightmare. I found their Twitter/X account and DM'd them my issue. Got a response within a day and they escalated my case. Try every channel possible - phone, email, social media, state rep, everything.

Have u tried their Twitter? Sometimes if u tweet @NYSLabor with your issue (don't include personal info) they'll DM you and help. worked for my cousin

just FYI the reason so many accounts are getting randomly flagged is cuz ny unemployment got hit with MASSIVE fraud last month. like hundreds of millions of dollars. so theyre just freezing accounts randomly to make ppl verify. its stupid af but thats what happening