New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sydney Torres

When will ny unemployment w2 forms for 2021 be available?

I need to file my 2021 taxes but haven't received my unemployment tax form yet. Does anybody know when these 1099-G forms will be available from NY unemployment? I know they're supposed to mail them out, but I also heard we can access them online. I got benefits from march til September so I definitely need this to file properly. Already checked my online account and couldn't find it anywhere. Getting worried since I want to file early this year to get my refund faster.

Serene Snow

I swear the NY unemployment system is designed to be as frustrating as possible. I've been checking everyday for my 1099 and nothing. Trying to call is pointless unless you have 4 hours to waste on hold.

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Issac Nightingale

I tried calling today, waited 2.5 hours, and then the call dropped right when someone answered. I almost threw my phone against the wall 😡

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26d

Romeo Barrett

If you're desperate and need it urgently, try contacting your state representative's office. They have special channels to unemployment and can sometimes help expedite these requests. Worked for me last year when I was in a similar situation.

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Marina Hendrix

This is actually great advice! My cousin works for a state senator and they have direct lines to resolve these issues.

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26d

Yara Campbell

How to get 1099-G for ny unemployment without account login?

Getting worried about tax season approaching. I was on unemployment earlier in the year but I can't remember my account login info now that I need to access my 1099-G form. Does anyone know if they'll mail them automatically like last year? Or if there's another way to request it without being able to login? I've tried the password reset process but my old email isn't working anymore. Really don't want to mess up my taxes because of this!

Edwards Hugo

Anybody else notice the unemployment website is always "under maintenance" exactly when you need to use it? 🙄

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Gianna Scott

bro its literally down right now too! trying to check my docs and getting errors

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26d

Alfredo Lugo

Hey I just went through this last week! Just call them directly at 1-888-209-8124 and they can verify your identity and mail a copy. Pro tip: dont call monday or friday, those are the busiest days. Try tuesday afternoon if possible!

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Kai Rivera

Need help fixing my sister's NY unemployment application after making mistakes - she has MS and can't do it herself

I need some advice about fixing an unemployment application I messed up. My sister was diagnosed with MS last year and she had to stop working around November. She's been in and out of treatment centers since then and has zero income. She doesn't know how to navigate the unemployment website at all, so I tried to help set up her account and file the claim for her last month. Problem is, I think I entered some wrong information about her previous employer and work history. When I tried going back to fix these errors, the system wouldn't let me change anything, and now her claim is showing all these issues. I've been calling the helpline for 3 weeks straight and can't get through to anyone. I feel terrible because she's completely depending on me and I've just made things worse. Has anyone dealt with fixing application errors after submission? Is there any way to speak to a real person who can help us straighten this out? My sister has no money coming in and her medications are expensive.

Tony Brooks

So I had almost this exact problem when helping my uncle. After trying everything, I ended up emailing the commissioner's office directly with a clear subject line about disability and application errors. I got a call back within 48 hours from someone who could actually help. Worth a shot when you're desperate.

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Kai Rivera

Do you still have that email address by any chance?

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Tony Brooks

It was nysdolcommissioner@labor.ny.gov - not sure if it still works but worth trying. Put something clear in the subject like "Urgent Assistance Needed - Application Errors for Disabled Claimant"

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26d

Ella rollingthunder87

I just went thru this nightmare. I found their Twitter/X account and DM'd them my issue. Got a response within a day and they escalated my case. Try every channel possible - phone, email, social media, state rep, everything.

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Alexis Robinson

Desperately need a way to reach NY unemployment - is there a secret number or hack?

Is there any way to actually speak to a human at NY unemployment? I've been trying to call for 3 weeks straight now. I was laid off in February when my company downsized, and I've been getting benefits since March without issues. But suddenly two weeks ago my payments stopped with no explanation. The website just shows "pending" with no other details. I've called literally 48 times yesterday alone, and either get disconnected immediately or stuck in an endless menu loop. I've tried calling at 7:58am right before they open, tried at lunch time, tried in the afternoon - nothing works. I've sent 5 emails through their contact portal and gotten zero responses. My rent is due next week and I'm seriously getting desperate. Has anyone found a trick or backdoor number to actually reach a representative? At this point I'd even pay someone if they could guarantee I'd talk to a real person. I'm beyond frustrated with this system!

Nathan Kim

Have u tried their Twitter? Sometimes if u tweet @NYSLabor with your issue (don't include personal info) they'll DM you and help. worked for my cousin

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Alexis Robinson

Really? I'll give that a try too, thanks for the suggestion!

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26d

Eleanor Foster

just FYI the reason so many accounts are getting randomly flagged is cuz ny unemployment got hit with MASSIVE fraud last month. like hundreds of millions of dollars. so theyre just freezing accounts randomly to make ppl verify. its stupid af but thats what happening

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Lucas Turner

yep this is 100% what's going on. friend works at DOL and said they're flagging accounts basically at random for "security"

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26d

Leeann Blackstein

Any updates on when ny unemployment tourism recovery payments are coming?

I worked as a tour guide in NYC for almost 6 years before everything shut down in April 2022. Our company had to let go of nearly 80% of staff because tourism completely dried up. I applied for the Tourism Recovery Grant back in September when they announced it, and my application was approved in October. The confirmation email said payments would start going out in "early 2023" but it's now February and I haven't received anything. The status on my account just says "payment pending" for the past 3 months. I've tried calling the tourism recovery hotline like 30 times but either get disconnected or sit on hold for hours. Has anyone actually received their payment yet? My rent just went up $250 and I was really counting on this money. The website still says all approved applicants will receive $3,800 but gives no timeline anymore.

Caden Nguyen

I've called the tourism recovery line 47 times in the last month. FORTY-SEVEN. Not once has anyone picked up within 2 hours. This system is completely broken.

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Avery Flores

That's ny unemployment for ya. been that way for years and somehow getting worse

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26d

Zoe Gonzalez

Try that claimyr thing someone mentioned. I was skeptical but it actually worked and saved me hours of frustration

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26d

Ashley Adams

just got my check!!! applied in October, approved in November, check arrived today (Feb 12). hang in there everyone!

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Jayden Reed

Identity theft messing up my NY unemployment claim - freaking out!

Someone stole my identity and filed for unemployment in my name! I only found out last week when I got a letter from NY unemployment saying my benefits were approved - but I never applied! I'm still working full time at my job and have been for the past 3 years. I immediately called my employer and they confirmed that no claim was filed through them. I tried calling the fraud department at NY unemployment for FOUR days straight and couldn't get through to anyone. Always busy signals or disconnections. Finally got through yesterday and the agent told me that someone had been collecting around $430 weekly benefits in my name since April (almost $8,600 total)! They used my correct SSN but a different bank account and phone number. The agent flagged my account for fraud investigation but said it could take 8-12 weeks to resolve. I'm completely stressed out about this. Will I have to pay back money I never received? Will this mess up my taxes? What if I actually need unemployment in the future? Has anyone dealt with this before?

Sara Hellquiem

not to be a downer but my brother's been fighting this same battle since Feb and still hasn't gotten it fully resolved. keep detailed records of every call and conversation. the system is completely overwhelmed right now.

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Charlee Coleman

This might sound crazy but try reaching out on Twitter too! Tag NYSDOLCommissioner and NYGovCuomo in a tweet about your situation. Sounds dumb but sometimes the public complaint gets faster action. Worked for me!

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Liv Park

Public shaming is definitely effective sometimes 😂 I got my issue fixed after I left a detailed 1-star review on their Facebook page. Suddenly they found my case!

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26d

Emily Thompson

Anyone received their ny unemployment tourism recovery payment yet?

So back in October 2023, I applied for the Tourism Recovery Fund after finding out I was eligible since I worked in a hotel before covid hit. I got an email in December saying I was approved for around $3800 and would get it in 4-6 weeks. It's now been almost 12 weeks and still nothing in my bank account or mailbox. I tried calling the number but it's always busy and the website just says "payment pending". Has anyone actually received their money from this program? I'm starting to think this whole thing was just false hope. Really need this cash to catch up on bills that piled up after being out of work for so long. Anyone else still waiting or had any luck getting through to someone who can actually help?

Christopher Morgan

To everyone still waiting - hang in there! Just got my $4130 today after waiting since October. Was about to give up hope but it finally came through. The website still says "pending" even though the money is already in my account lol. Their system is clearly not updating properly.

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Emily Thompson

That's great news! Did you ever call them or did it just show up?

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26d

Christopher Morgan

I called a few times but never got through to anyone helpful. It honestly just appeared randomly this morning.

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26d

Grace Johnson

This is why I hate dealing with NY unemployment. Nothing is ever straightforward or on time. At this point I'm more annoyed about the lack of communication than the delay itself. Just tell us what's happening instead of leaving everyone in the dark!

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Madison Tipne

Someone stole my NY unemployment identity - how do I actually reach a human to fix this?

Discovered someone fraudulently filed for unemployment using my info last week. I've NEVER filed for unemployment benefits before so this was a total shock. Got a letter in the mail saying my claim was processed and payments would start soon - nearly had a heart attack! Called the fraud hotline immediately but it's just an endless loop of automated messages. Tried the regular unemployment line too - waited 2+ hours before getting disconnected. Filled out the online fraud form on October 3rd but haven't heard anything back. Checked my credit reports and placed freezes on everything. Really worried about someone collecting benefits in my name while I'm still working full time! Has anyone successfully reached an actual person at NY unemployment to resolve identity theft? My employer is now getting verification requests about my "claim" and I'm freaking out about potential tax implications. Need to get this fixed ASAP!!

Liam O'Reilly

Had a similar issue back in spring. After weeks of frustration I used claimyr to get ahold of unemployment and they actually fixed it fairly quickly once I got through. Their fraud dept can put a block on your SSN to prevent any further claims. definitely worth looking into if the normal channels arent working for u

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Chloe Delgado

The real question is how tf are people still able to steal identities for unemployment so easily?? Like hasn't the system been improved at ALL since the pandemic when this was happening constantly? It's ridiculous that we're still dealing with this in 2023.

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Ava Harris

For real! The amount of fraud that happened should have been a wake-up call to improve security. But nope. Same broken system.

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26d

Jacob Lee

They added some verification steps but the hackers just figured out ways around them. Its like a never ending arms race.

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26d

Jabari-Jo

NY unemployment tourism worker checks finally coming in the mail today!

Just wanted to give everyone a heads up - if you qualified for that tourism worker relief payment, you should be receiving it this week! I got an email notification back in December that I was eligible, and today my check finally came! It was in a pretty plain looking envelope with no obvious markings - just had my name on it as "TO THE ORDER OF:" so be on the lookout when checking your mail. Almost missed it thinking it was junk mail. Been waiting on this for months so figured I'd let others know to keep an eye out!

Aliyah Debovski

another day, another company promising to fix the unfixable unemployment system lol

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Miranda Singer

I thought the same thing until I tried claimyr.com after 2 months of getting nowhere. Got through to an agent who fixed my issue in 10 minutes. Sometimes these services actually work 🤷‍♀️

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Aliyah Debovski

Hmm interesting. Might have to check it out cuz I'm STILL trying to sort out why my tourism check is less than what it should be.

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26d

Cass Green

Wait so are these checks related to regular unemployment or is this some new program? I'm confused

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Finley Garrett

It's a separate program specifically for tourism, hospitality and entertainment workers who lost jobs during the shutdown. They used unemployment records to identify eligible people but it's a one-time payment, not weekly benefits.

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26d

Cass Green

Oooh ok got it. Thanks for explaining! I was in retail so guess I don't qualify anyway.

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26d

Miguel Harvey

Anyone manage to withdraw cash from NY unemployment debit card without fees?

I received my unemployment benefits via the KeyBank debit card a few weeks ago. Trying to avoid those ridiculous ATM fees, but every time I try to get cash from an ATM (even ones that are supposedly on the "free" list), I still get charged $3-4 withdrawal fees. Attempted to withdraw at Allpoint ATMs, KeyBank ATMs, and even tried the cash back option at CVS when making a small purchase. Nothing seems to work! Called customer service twice and spent over an hour on hold each time only to get disconnected. Has anyone figured out how to actually get cash from these cards without getting hit with fees? I need to pay my landlord who only takes cash, and I'm getting desperate. Already lost about $20 in fees trying different places.

Roger Romero

I swear they choose the most difficult payment systems on purpose. Same issues in 2021 and STILL not fixed 🤦‍♂️

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Anna Kerber

not all heroes wear capes but the person who told me about claimyr.com definitely deserves one. finally got through to unemployment after weeks of trying. switched from that trash debit card to direct deposit in literally 5 minutes.

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Seraphina Delan

Does it actually work? Sounds too good to be true

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26d

Anna Kerber

it really does. i was skeptical too but I was desperate after trying to call for WEEKS. Got through in like 37 mins and the agent fixed everything.

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