New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mohammad Khaled

NYS is usually pretty good about posting them online. Check your unemployment account and see if there's a "tax documents" section. You 100% need this form before filing.

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Alina Rosenthal

You need to wait for the correct form or you'll mess up your taxes. BTW does anyone know if they're still doing that tax break on unemployment benefits this year like they did for 2020? That saved me so much last year.

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Finnegan Gunn

That was only for 2020 tax year. No unemployment tax break for 2021 unfortunately.

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26d

Alina Rosenthal

ugh that sucks. thanks for the info tho

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Nathan Dell

Are you guys getting NY unemployment right now? I thought my claim was approved but haven't received any card or payment after 3 weeks...

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Maya Jackson

This is a separate issue - make your own post about this. But yes, benefits are still being paid if you qualify, the system is just super slow.

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Tristan Carpenter

Just FYI - I know it seems like a lot of money now, but remember this is TAXABLE income! They don't withhold taxes automatically, so set aside like 15-20% or you'll get a nasty surprise next April.

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Miles Hammonds

FYI, they're extra backed up right now because of the system "upgrade" in December that broke half their processes. My friend who works there says they're struggling with the transition. Not an excuse, just an explanation.

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Ruby Blake

yOu jUsT nEeD tO bE pAtIeNt 🤡🤡🤡 (this is what the automated message told me after waiting 4 months for my claim lmao

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Ella Harper

we should all send them our late fees and overdraft charges smh

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26d

Kennedy Morrison

LMAO for real though. My landlord isn't being "patient" about my rent 😩

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26d

Brooklyn Foley

If Twitter doesn't work for you, I had success with emailing my state representative. They have staff who deal with constituent services and can sometimes cut through the red tape. Took about 2 weeks but they got someone from unemployment to call me.

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Jay Lincoln

This is actually great advice. Government offices prioritize requests from elected officials. My assemblyman's office helped me too!

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26d

Jessica Suarez

im sorry but twitter shouldnt be the only way to get help from a government service we all pay for with our taxes. this is ridiculous and shows how broken the entire system is.

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Marcus Williams

💯💯💯

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26d

Lily Young

preach!! its absolutely wild that we have to resort to social media to get basic services

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Andrew Pinnock

Anyone else notice the website is super slow today? Probably everyone trying to download their forms at once 😫

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Brianna Schmidt

Classic NY unemployment... build a system that can handle exactly 12 users at once 🤦‍♂️

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Alexis Renard

Took me like 25 minutes just to log in this morning. Their servers must be run on a commodore 64 or somethin

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26d

Camila Jordan

Soooo what happens if the 1099 shows the wrong amount and you can't get anyone on the phone to fix it? Do I just file with the wrong info or what? I don't wanna get flagged for tax fraud but it's literally impossible to reach anyone 😩

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Tyler Lefleur

Try claimyr.com - I was in the same situation and it got me through to an agent who fixed mine. Otherwise you might be waiting weeks to get it corrected.

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Madeline Blaze

You should NOT file with incorrect info. That's just asking for trouble with the IRS later.

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Elijah O'Reilly

yeah right, another 'miracle solution'... what's the catch? 🙄

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Amara Torres

I thought the same thing but I was desperate after trying for days. Used claimyr.com and actually got through to someone who fixed my issue. Sometimes you gotta try something new when the old way isn't working.

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Elijah O'Reilly

huh, ok maybe I'll check it out. I've been trying to get thru for like 2 weeks about this same 1099 bs

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Olivia Van-Cleve

I called the IRS about this (since its a tax form issue) and they said we should request a corrected form from the state agency and NOT file until we get it. If the deadline approaches and you still don't have it, they recommended filing for an extension.

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NeonNova

If you can't get the online version working at all, you might want to try Claimyr, claimyr.com I was skeptical but it actually connected me with an agent who fixed my issue. Saved me hours of hold music hell.

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NeonNova

It's not some miracle thing, it just calls them repeatedly and waits on hold so you don't have to. When they get a human, you get a call. Then you just explain your issue to the agent. Saved me from hours of frustration.

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Carmen Diaz

This actually sounds useful. The hold times are killing me.

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Andre Laurent

Have u tried using a mobile device instead of computer? For some weird reason, the mobile site worked for me when the desktop version kept crashing.

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GalaxyGuardian

Check if your town or county has any emergency assistance programs. Some localities still have covid relief funds that haven't been fully distributed. Local charities might help too.

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CosmicCruiser

Didn't think of this, thanks for the suggestion!

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26d

Paolo Ricci

Not a solution to your immediate problem, but for future protection: all self-employed people in NY can voluntarily elect to pay into the state disability insurance system. It costs like 60 cents per $100 of income up to a cap. Most don't know this is an option but it's worth considering going forward.

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Amina Toure

Where do you sign up for this? I've been self-employed for 3 years and never heard about it.

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26d

Paolo Ricci

You can sign up through the NY State Insurance Fund website. But there's a waiting period before you can claim benefits - I think it's 4 weeks.

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Nia Jackson

honestly the whole ny unemployment system is a joke. i applied in december, got approved right away, then NOTHING for 8 weeks. finally called using claimyr.com and found out they had some random flag on my account that nobody bothered to tell me about. fixed in 5 minutes once i actually talked to someone.

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Mateo Hernandez

u try the twitter method? @NYSLabor sometimes responds if u tweet at them enough (make sure ur tweet is public not a DM

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Sofia Ramirez

I haven't tried that yet but I'll give it a shot. Worth a try at this point!

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26d

Amara Okafor

I filed my claim back in february and STILL haven't been paid. Welcome to unemployment hell 👹

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CosmicCommander

February?! Have you tried contacting your state rep or the governor's office? That's way too long.

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26d

Amara Okafor

Yep tried everything. They keep saying "your claim is under review" whatever that means 🙄

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26d

Giovanni Colombo

This is why we need to vote differently next election. The entire unemployment system in this state is broken and nobody in charge seems to care.

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Fatima Al-Qasimi

its broken everywhere not just NY. the whole country treats unemployed people like garbage.

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26d

Dylan Cooper

Let's not turn this into a political thing. OP just needs practical help right now.

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26d

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