New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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UGH don't even get me started on the unemployment system. I swear they approve claims they shouldn't just to avoid doing the work to investigate properly. Had an employee quit without notice, claim they were "constructively dismissed" and somehow got approved for benefits. Cost me thousands in increased premiums.

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Did you appeal that decision? You usually have 30 days to request a hearing if you disagree with their determination.

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Yeah I appealed and won eventually but it was a huge hassle. The whole system is set up against employers.

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Another cost to factor in is that NYS also charges employers for disability benefits (DBL) and paid family leave (PFL) on top of unemployment insurance. For 2025, DBL is 0.5% on wages up to $142.80 per year per employee, and PFL is about 0.511% capped around $385 annually per employee. So your total payroll tax burden for these programs combined will be higher than just the UI rate. Make sure you're budgeting for all three when calculating your labor costs!

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ugh the waiting is the worst part!! my claim has been pending for 6 days now and im checking my account like every hour. why cant they just approve it faster when its obvious the employer isnt gonna respond

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I know it's stressful but the 10-day window exists for a reason. Some employers do respond at the last minute, so NYS Department of Labor has to give them the full timeframe. Hang in there!

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Just wanted to add that you can actually track some of this process through the my.ny.gov portal. When I filed last month, I could see when the separation notice was sent to my employer and roughly when the 10-day period would expire. The status changed from "pending employer response" to "claim approved" exactly 10 days after they sent the notice to my former company. NYS Department of Labor is pretty good about sticking to their timelines, so try not to stress too much about uncooperative employers - the system works even when they don't participate.

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ugh the whole system is so slow!! i had child support taken out but it took like 6 weeks and then they messed up the amount for 2 weeks. just be prepared for delays and mistakes

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That's frustrating. How did you get them to fix the amount when they messed it up?

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@Natalia Stone Had a similar experience - took forever to get sorted out! I ended up having to call both the unemployment office and the child support enforcement office to get them to communicate with each other. The key was getting a case number from both sides and referencing it in every call. Took about 3 weeks of back and forth but they finally got it straightened out.

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The automatic deduction is definitely the way to go. Before unemployment, I was always behind on payments and dealing with enforcement. Now it comes out before I even see it, which actually makes budgeting easier even though the unemployment amount is less than my regular salary was.

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My husband went thru something similar. He tried calling for days with no luck. Finally used Claimyr.com after seeing it recommended here, and they got him connected to a rep who fixed everything in 10 minutes. The rep told him the system sometimes automatically closes certifications when you're close to your maximum benefit amount even if you have a few dollars left. Worth checking out if you're struggling to get through on the phones.

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This exact thing happened to me back in September! The effective days counter is basically meaningless - what really matters is your maximum benefit amount (usually 26 x your weekly benefit rate). Once you hit that dollar limit, you're done certifying even if the system shows days remaining. It's super confusing because they display both numbers but don't explain which one actually controls your eligibility. I'd definitely call to confirm, but 99% chance you've just exhausted your monetary benefits. The good news is you can file a new claim once your benefit year ends in February if you've worked enough since your original claim. Hang in there!

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I missed one week of certifying because I was in the hospital. Anyone know if I can still claim that week somehow? The website won't let me backdate.

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You have to call and speak to a rep to backdate a certification. They can do it if you have a good reason (and hospital is definitely a good reason).

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Same happened to me. Only way to fix is to talk to someone. I used claimyr.com to get through after 2 weeks of failed calls. They fixed it immediately.

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I'm in a similar boat - been on unemployment since March and really worried about what happens when the $300 ends. Reading through all these comments is both helpful and terrifying! Sounds like the regular benefits should continue but I'm definitely going to check my benefit year and remaining weeks ASAP. Also bookmarking that claimyr service since it seems like half the people here have had success with it when the regular phone lines fail. Thanks everyone for sharing your experiences - this community has been way more helpful than the actual DOL website! 🙏

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