New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been through this process a few times and here's what worked best for me: Be super organized before you make the call! I created a simple document with all my freelance work listed out - client name, exact dates, brief job description, and how I was paid. Also, don't forget to mention if you have any supporting documents like contracts, invoices, or email chains that show the work relationship. The agents really appreciate when you're prepared and can answer their questions quickly. One last thing - if possible, try to get a reference contact from your client beforehand in case they want to verify directly. Makes the whole process way smoother! 📝

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@Arjun Patel This is such comprehensive advice! I love the idea of creating that organized document beforehand - it s'like having a cheat sheet for the call. The reference contact tip is especially smart. I m'currently dealing with a similar situation and was feeling overwhelmed, but breaking it down into these concrete steps makes it feel much more manageable. Thanks for sharing what worked for you! 🙌

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As a freelancer who's been through this verification process multiple times, I'd recommend creating a simple "freelance employment summary" that includes: company/client name, your role title (like "Marketing Consultant" or "Web Developer"), exact start/end dates, brief description of deliverables, and payment structure. Also, save any emails where the client discusses your role or confirms project completion - these act like informal reference letters. When you call, lead with "I completed independent contractor work for [Company Name]" rather than just saying "freelance" - it sounds more official and gives them a clearer framework to categorize your work. The verification agents are getting more familiar with gig work these days, so don't stress too much about it. Just be confident and prepared with your details! Good luck! 🤞

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@Anna Stewart This is incredibly thorough advice! I especially like the point about using independent "contractor work instead" of just freelance "-" that terminology really does make it sound more legitimate and professional. The idea of saving emails that discuss your role is brilliant too - I never thought about those acting like informal reference letters, but that makes total sense. I m'bookmarking this comment for when I need to do my next verification call. Thanks for such a detailed breakdown! 💯

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Eli Wang

Same boat here! Got laid off last month and just started my claim. The online system is pretty straightforward once you figure it out.

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@Sophia Bennett - You should be fine with 8 months of work plus your previous jobs! Just make sure you have all your employment history ready when you file. The NYS system will calculate your base period wages automatically across all your jobs. One tip: file your claim as soon as possible since there's a waiting week before benefits start, and you can't get paid for any weeks you don't file. Also, if you worked in other states before New York, you might need to file a combined wage claim to include those earnings. The sooner you start the process, the sooner you'll know exactly what your weekly benefit amount will be.

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This is super helpful advice! I didn't realize there was a waiting week before benefits start. Does that mean the first week you file you just don't get paid for that week, or is it more complicated than that? Also, what exactly is a combined wage claim? I worked in Pennsylvania for about 6 months before moving to New York, so I'm wondering if I should include those wages somehow.

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hang in there! mine took 6 weeks but eventually got approved and they paid me for all the back weeks

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thats good to hear at least. hoping mine comes through soon

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I'm going through the exact same thing right now - filed in early February after my retail job ended and it's been "pending adjudication" for almost 4 weeks. The uncertainty is killing me because I have no idea if there's an actual issue or if it's just taking forever. I've tried calling so many times that I've memorized the automated message. At least it helps to know other people are dealing with this too and that there's still hope it'll get resolved eventually.

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I feel you on memorizing that automated message! It's so frustrating when you just want to talk to a real person who can tell you what's actually going on. The not knowing is honestly worse than just getting bad news sometimes. At least we're all going through this together - makes me feel less crazy for refreshing the website 10 times a day hoping something changed.

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Just went through this last month! @Miguel here's what helped me get through it smoothly: - Call first thing at 8 AM when they open (way shorter wait times) - Have your W-2s, pay stubs, and employer contact info ready - Write down the rep's name and any reference numbers they give you - The actual interview part only took about 15-20 minutes once I got through They mostly just verify your employment history and ask why you're unemployed. Super straightforward if you have your paperwork organized. You got this! 💪

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This is super helpful, thanks! @Caden Do you remember what specific questions they asked about why you're unemployed? Just want to make sure I explain it clearly when I call.

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@Caden This is exactly what I needed to hear! The 8 AM tip is gold - I was planning to call in the afternoon like an idiot 😅 Quick question: did they ask for anything specific about your last day of work or final paycheck?

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Been through this exact same thing! The TCC call is basically just them verifying info that didn't match up properly in the online system. Usually it's something simple like employment dates or reason for separation that needs clarification. My advice: call on Tuesday/Wednesday mornings around 8:15-8:30 AM (not exactly at 8 when everyone else calls). Have your Social Security card, last few pay stubs, and exact dates of employment ready. They'll ask about your work history, why you left your job, and if you're able/available to work. The whole thing took me maybe 25 minutes once I got through. Don't stress too much - they're just doing their due diligence to make sure everything checks out before approving your claim. You're almost there! 👍

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This is really reassuring to hear! @Mason The Tuesday/Wednesday morning tip is brilliant - I never would have thought about avoiding the Monday rush. Quick question: when they ask about being "able and available to work," do they want specific details or just a yes/no answer? Want to make sure I don't overthink it when I'm on the call.

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Here's what you need to know about address changes during claims: - Address updates don't affect claim approval - Changes usually process within 24-48 hours - You can still certify while address is updating - Make sure to update BOTH UI Online account AND payment method address - If you're getting paper checks, there might be a slight delay - For fastest results, use direct deposit instead of debit card I work as a career counselor and see this all the time. Just keep certifying weekly and you'll be fine. If you need to speak with someone, use claimyr.com - way better than waiting on hold forever.

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No need to call unless you don't see it updated in your account after 48 hours

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Really appreciate the detailed breakdown! One more question - if I'm getting direct deposit, will the address change affect that at all or is it totally separate?

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lmaooo ny unemployment system is a joke fr fr 🤡

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facts 💅

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