Have you checked if you maybe wrote down your login info somewhere? I found mine in an old notebook after tearing apart my apartment lol. Also check your phone notes app if you use that

Lmaooo welcome to the ny unemployment hellscape 🤡 where nothing makes sense and the rules are made up. Been there done that got the t-shirt.

yeah their systems don't talk to each other. the right hand doesnt know what the left is doing. you got emails saying you were eligible but then their audit system flagged you. classic NY unemployment mess.

Email your state senator AND assembly member. I did both and the assembly member's office got back to me in 2 days and had my issue resolved in a week. They have special contacts at unemployment.

Theres a whole underground economy of scammers who specialize in unemployment fraud. They buy peoples personal info on the dark web, file claims, then route the $ to money mule accounts. Im a fraud investigator (not for NY) and these cases take MONTHS to resolve. Sorry ur going thru this.

Not exactly the same but my friend had a similar issue with her 1099-G showing more than she received. Turns out unemployment had been sending payments to her old closed bank account for 3 months. When she finally got through to someone, they reissued all her payments. Definitely call and escalate!!

Wooooow 5 months is criminal! I'm going on 6 weeks and already panicking. Is there anything specific she did that finally got things moving? I've uploaded every document they asked for but still nothing.

Stories like this both give me hope and make me angry. Glad your daughter got paid but it's ridiculous we have to jump through so many hoops for benefits we've earned. The nysdol treats everyone like they're trying to commit fraud instead of just helping people who need it.

You said you contacted your assemblyman, but did you also try your STATE SENATOR? They often have more pull with DOL. Also, were you very specific in your request? You need to give them your full name, DOB, last 4 of SSN, claim ID, and exactly when the issue started + what you've done to resolve it.

Write a formal hardship letter. Send it certified mail to NYSDOL Commissioner's Office. Include documentation of financial hardship (eviction notice, utility shutoff, bank statements showing $0, etc). By law they have to prioritize hardship cases. My cousin works at DOL and told me this is what actually gets claims expedited internally.

This is like the THIRD time this has happened in the past 2 months! They really need to upgrade their system but you know they never will. I've found that if you try certifying very early in the morning (like 6am) or late at night (after 10pm) the system works way better with fewer glitches.

Have you tried the mobile app? Sometimes when the website is glitching the app still works. Or vice versa.

i went thru this whole thing last month! turns out my employer had contested my claim and i never got notified about it. had to get on the phone with a rep and get it sorted. They never notify u about important stuff like this smh

Call your state assembly person's office!! Seriously they can work magic with unemployment issues. I was stuck for 6 weeks then my assemblyman's office fixed it in 2 days.

Make sure to check if your eligible for the Earned Income Tax Credit! it might help offset some of the taxes you owe on unemployment. The income thresholds and credit amounts increased for 2021.

I called the ny unemployment office and after waiting 2.5 hours they confirmed all unemployment income is fully taxable now. The exemption was only for 2020. I hate it here 😤

Not to be that person, but like... why didn't you research unemployment benefits when you lost your job? That's literally the first thing most people do. All this info is on the NY unemployment website.

u have 3 days (72 hrs) from when ur first eligible to file or u lose those benefits forever. thats the official rule. BUT sometimes they'll make exceptions for "good cause" - not knowing about partial UI benefits might count depending on the agent you talk to.

A writen mandamus? is that like a court order? idk much about legal stuff but that seems like a lot of work when you could just hire one of those unemployment advocates. My sister used one and they handled everything for her

So I was about to throw my phone after 3 hours on hold when my buddy told me about claimyr.com. Used it and got through to an actual human who fixed my claim that had been 'pending' for 6 weeks. Best $20 I ever spent to unlock thousands in benefits. They just call for you and connect you when a real person answers.