New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just a heads up - if you're running QB Desktop 2022 or older, you might need to manually download the latest tax tables to get the correct 2025 wage base limits. The automatic updates sometimes don't include all the state-specific changes for unemployment insurance.

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I work in payroll for a small business in NY and we had this exact same issue earlier this year. After updating the wage base in QB, make sure you also run a liability adjustment report to see if any employees were incorrectly charged UI tax on wages above $12,800. You might need to process manual adjustments for those employees and file amended returns with NYS Department of Labor if the overage was significant. Also, double-check that your company's SUI rate is correct in the system - sometimes QB doesn't pull the right rate from your Department of Labor account.

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This is really helpful information! I'm new to handling payroll issues with NYS Department of Labor but we're definitely going to need to run those liability adjustment reports you mentioned. Do you happen to know if there's a specific form we need to use for the amended returns, or do we just file a corrected quarterly report through the regular DOL portal? We want to make sure we get this right since it's our first time dealing with this kind of correction.

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Thanks everyone for the detailed responses! This is really helpful. I think I understand the basics now - report gross income, they reduce benefits by 25% of anything over $143, and my claim stays active even if I earn too much one week. One more question though - since this is freelance web design work, how do I handle it if the client pays me with a 1099 at the end of the year instead of weekly? Do I still report it the week I do the work even though I haven't actually received payment yet? And should I be setting aside money for taxes on both the freelance income AND the unemployment benefits?

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Yes, you report the income for the week you actually performed the work, not when you receive payment. So if you do web design work this week worth $400, you report that $400 on your weekly claim even if the client won't pay you until next month. As for taxes, definitely set aside money for both! Unemployment benefits are taxable income, and your freelance income will need quarterly estimated tax payments since no taxes are being withheld. I'd recommend setting aside about 25-30% of your freelance earnings for taxes to be safe.

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@StarSurfer gave you solid advice! Just want to add - since you're doing freelance web design, make sure you're tracking all your business expenses too (software subscriptions, equipment, etc.) because those can help offset your tax burden. And if you're planning to do this regularly, you might want to consider setting up a simple business bank account to keep everything separate. Makes tax time much easier and helps you stay organized with the weekly unemployment reporting.

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One thing to add about freelance work while on unemployment - make sure you understand the difference between "work" and "earnings" when reporting. Even if you spend 10 hours working on a project but haven't finished it yet (so no payment earned), you still need to report those work hours on your weekly claim. NYS Department of Labor looks at both the amount you earned AND the number of days you worked. If you work 4 or more days in a week, even for just a few hours each day, it can affect your benefits differently than just the earnings calculation. I learned this the hard way when I was doing small freelance projects - I was only reporting the money but not the actual work days, which caused issues later when they audited my claim.

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Wait, this is really important information that I haven't seen mentioned anywhere else! So even if I'm just working on a project but haven't earned any money yet that week, I still need to report the work days? This seems like something that could easily trip people up. Do you know if there's a specific threshold for hours per day that counts as a "work day"? I'm worried I might have already messed this up in my previous claims since I've been doing some preliminary design work that I haven't invoiced for yet.

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If you're having trouble getting through to NYS Department of Labor to ask questions about this, I used a service called Claimyr recently that actually got me connected to a real agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was super helpful when I had questions about my partial benefit calculation and couldn't get through on the regular phone lines.

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Thanks! I might need that if I run into issues with my claim. The phone lines are always so busy.

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I went through this exact situation last year! The key thing to remember is that you need to be "totally or partially unemployed" to qualify, which you definitely are since you lost your main job. When you file your weekly claims, make sure to report your retail hours and earnings accurately. Also, keep good records of your work schedule and pay stubs from the part-time job - NYS Department of Labor sometimes asks for documentation during reviews. One tip: if your retail hours vary week to week, your unemployment benefit will adjust accordingly, so some weeks you might get more UI benefits than others depending on how much you worked.

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This is really helpful advice! I never thought about keeping detailed records of my part-time work schedule and pay stubs. That makes a lot of sense that the benefits would fluctuate based on weekly hours. Do you remember roughly how long it took for your first payment to come through after you filed? I'm worried about the gap between losing my main job and getting any unemployment money.

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Wait I'm confused about something similar - if I'm working 35 hours a week but making way less than my old job, do I still qualify for anything? I thought unemployment was only if you're completely out of work.

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At 35 hours you're probably considered employed rather than underemployed for benefit purposes. NYS Department of Labor typically considers 30+ hours as full-time employment, which would disqualify you from unemployment benefits.

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I went through this exact same situation when I was laid off from my administrative job and picked up part-time hours at a grocery store. The NYS Department of Labor considers you partially unemployed, not fully unemployed, but you still qualify for benefits. The important thing is to report every penny you earn during your weekly certification - they'll automatically calculate how much your benefit gets reduced based on your part-time wages. I found it helpful to keep a simple log of my hours and earnings each week to make sure I was reporting accurately. Also, don't forget you can earn up to a certain amount (I think it's around $143 per week) without any reduction to your benefits at all.

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This is really concerning - sounds like your family might owe back unemployment taxes to NYS Department of Labor if they've been misclassifying you all this time. At $18/hour for 8 months, you're definitely over that $500 quarterly threshold. I'd recommend documenting everything about your work arrangement (schedule, how they direct your work, etc.) in case you need to prove employee status later. The good news is that even with misclassification, you should still be eligible for unemployment benefits once NYS Department of Labor reviews your case. Just be prepared that it might take longer to process than normal claims.

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You're absolutely right to be concerned about this situation. As someone who's dealt with household employment issues before, I can confirm that nannies are almost always employees, not independent contractors. The IRS has specific guidelines about this - if the family controls when, where, and how you work (which they clearly do), you're an employee. At $18/hour for 8 months, your family should definitely be paying unemployment taxes to NYS Department of Labor. The fact that you're getting a 1099 suggests they're either unaware of their obligations or trying to avoid them. I'd strongly recommend having a conversation with them about proper classification - they could face penalties for misclassification, and you deserve proper employee protections and benefits. You can find more info about household employee requirements on the NYS Department of Labor website.

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This is really helpful information, thank you! I'm feeling overwhelmed thinking about having this conversation with the family - they seem like nice people but I don't think they realize they might be doing something wrong. Do you have any suggestions for how to approach this topic with them? I don't want to come across as accusatory, especially since I still need this job right now. I'm worried they might get defensive or even let me go if I bring up that they should have been handling taxes differently all along.

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