Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I went through this same situation a few months ago - 6 weeks in adjudication hell. What helped me was documenting everything: screenshots of my claim status, dates I called, any emails or messages. When I finally got through to someone, having all that info ready made the conversation much more productive. Also try calling right at 8am when they open - that's when I had the most luck getting through. The adjudication process is frustrating but most claims do eventually get approved if you were legitimately unemployed through no fault of your own.
That's really helpful advice about documenting everything and calling at 8am! I've been calling randomly throughout the day with no luck. Quick question - when you finally got through, were they able to tell you specifically what was causing the delay in your case? I'm wondering if there's something specific they're waiting on that I should know about.
I'm going through the exact same thing right now - 4 weeks in adjudication and it's incredibly stressful not knowing what's happening. From what I've researched, the most common reasons for adjudication delays are: 1) They're verifying your employment history with previous employers, 2) Your separation reason needs additional review (like if you quit vs were laid off), or 3) There's a discrepancy in your application that needs clarification. The frustrating part is they don't tell you which one it is. I've been keeping a log of all my call attempts and plan to try the 8am strategy mentioned above. Has anyone had success with contacting their local career center instead of the main DOL number?
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I'm in a very similar situation - 59 years old, just got laid off from my office job last week, and I have a pension from a government job I left 8 years ago that pays about $480/month. Reading through all these responses has been incredibly helpful! I was honestly losing sleep over whether to report the pension or not, but it's clear from everyone's experiences that transparency is absolutely critical. The consensus seems to be that as long as it's from a previous employer (which mine is), it shouldn't affect my benefits. I'm planning to file my claim this weekend and will make sure to include all the pension information upfront. It's such a relief to hear from so many people who went through this successfully. Thanks to everyone for sharing - this community is a lifesaver when you're navigating something this stressful!
You're absolutely doing the right thing by being upfront about it! I went through this exact same worry when I filed - kept second-guessing myself about whether to mention my pension. But honestly, the NYS Department of Labor makes it pretty clear on the application that you need to report ALL income sources. Since yours is from 8 years ago at a completely different employer, you should be in good shape. The online filing process will walk you through it step by step. Just have your pension documentation handy in case they ask for it later. You've got this!
I'm dealing with almost the exact same situation! I'm 56 and got laid off from my construction job three weeks ago after 15 years. I have a pension from my previous employer (a different construction company) that pays me $325 monthly. I was really stressed about how this would affect my unemployment claim, but reading everyone's experiences here has been so reassuring. It sounds like since it's from a previous employer and not my current one, I should be okay as long as I'm completely transparent about it. I'm going to file my claim tomorrow and make sure to include all the pension details right from the start. Thanks to everyone who shared their stories - it really helps to know I'm not alone in this situation and that there are people who've successfully navigated this with NYS Department of Labor!
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UPDATE: I went to the career center this morning and got exactly what I needed! They printed a UI Monetary Benefit Determination letter showing my claim details including the end date of September 6th. Took about 45 minutes total with the wait. The staff was really helpful. Thanks everyone for your suggestions!
That's awesome! Glad it worked out for you. In-person is definitely the way to go with these kinds of things.
Thanks for the update! I'm gonna try the same thing tomorrow.
For anyone else dealing with this, I just want to add that if you're in a time crunch like I was last month, you can also try contacting your local assemblyperson's office. They often have direct lines to state agencies and can help expedite document requests. I got my unemployment end date letter within 2 business days after their office made a call on my behalf. Worth trying if the career center is too far or if you're hitting roadblocks with the other methods!
That's a great tip! I had no idea assemblyperson offices could help with state agency issues like this. Do you just call their main office number and explain what you need? I'm dealing with a similar situation right now where I need documentation from another state agency and this could be really helpful.
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has anyone tried the callback feature? i heard they were testing it in some areas
That feature is NEVER offered to me!!! I think it's a myth or maybe only for certain types of claims because I've called hundreds of times and never once got the option for a callback!
Just checking back - did you manage to get through? I'm curious if any of these suggestions worked for you.
@Anthony Young I think it was around $20 but honestly after wasting 3 days calling myself it was totally worth it. The verification flag issue would have taken weeks to resolve if I hadn t'gotten through to speak with someone directly. Sometimes you just have to bite the bullet and pay for the convenience!
@Anthony Young I paid $19 for the Claimyr service and it was absolutely worth it! After 3 days of failed attempts, getting through in 30 minutes felt like a miracle. The agent was able to clear my verification flag immediately and my payment was released the next day. Sometimes the peace of mind is worth the small fee, especially when you re'dealing with bills and need that money ASAP.
Ethan Taylor
I'm going through the exact same thing right now - filed in mid-December and been in adjudication for 4 weeks. It's so stressful not knowing what's happening or when it might resolve. Have you received any correspondence from NYSDOL explaining what specifically they're reviewing? I got one generic letter saying they need to verify my employment separation but nothing since then. Really hoping both our cases move forward soon!
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Monique Byrd
•I'm in almost the exact same boat! Filed early December and it's been 5 weeks in adjudication for me. I got a similar generic letter about verifying my employment separation but nothing else since. The waiting is killing me - I keep checking the portal hoping something has changed. At least we're not alone in this! Fingers crossed both our cases get resolved soon. Have you tried any of the suggestions mentioned above like Claimyr to get through to someone?
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Natasha Ivanova
I'm dealing with this too and it's incredibly stressful! Filed in late November and I've been in adjudication for 6 weeks now. From what I've learned talking to others and researching online, reduced hours situations like yours can definitely trigger adjudication because they need to verify it qualifies as "good cause" for leaving. The frustrating part is the complete lack of communication - you'd think they could at least give us a timeline or status update. I've been keeping detailed records of all my job search activities and weekly certifications just in case they ask for them later. Stay strong and keep filing those weekly claims - from everything I've read, the back pay makes it worth the wait once it finally goes through.
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AstroAdventurer
•This is such helpful context - thank you for sharing! 6 weeks is even longer than what I'm dealing with, so it gives me some perspective. The lack of communication really is the worst part. It's good to know that reduced hours situations like mine commonly trigger these reviews. I've been keeping records too, but I should probably be more systematic about documenting my job search activities. Did you ever get any additional correspondence after that initial letter, or has it been radio silence the whole time?
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