New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The adjudication process exists for a reason - they need to verify eligibility and work history. While I understand the frustration, most legitimate claims do get approved eventually. Make sure you've submitted all required documentation and continue filing your weekly claims even during adjudication. Contact your local social services office about emergency assistance programs while you wait.

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that's easy to say when you're not the one getting evicted because the 'process' takes forever. 6 weeks is ridiculous for adjudication

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I'm really sorry to hear about your situation - losing your housing due to unemployment delays is incredibly stressful and shouldn't happen. In addition to the county assistance programs others mentioned, you might want to reach out to 211 (dial 2-1-1) for a comprehensive list of local resources including emergency housing assistance, food banks, and utility help. Also, document everything about your unemployment claim delays - dates you called, reference numbers, etc. This could be helpful if you need to escalate your case or seek legal assistance. Some legal aid organizations help with unemployment issues for free. Hang in there, and don't feel ashamed about staying with family - you're dealing with a system failure, not a personal one.

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Just to add - if it goes beyond 4 weeks without any communication from NYS Department of Labor, that's when I'd recommend trying to contact them directly. Sometimes claims get stuck in adjudication if there's any question about your separation reason, even for layoffs. But 10 days is still well within the normal processing window.

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I'm in a similar situation - filed my claim 8 days ago and still showing pending. It's reassuring to hear that 2-4 weeks is normal, though I wish they were more transparent about the process. @Sophie, have you tried logging into your my.ny.gov account to see if there are any messages or requests for additional info? Sometimes they post updates there before sending emails. Hang in there!

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Mei Lin

Just wanted to say hang in there - most pending claims do get approved eventually, especially for layoffs. The waiting is the worst part but try to stay patient.

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I went through this same situation about 6 months ago when I was laid off from my marketing job. My claim was pending for exactly 3 weeks before it got approved. The key thing is to keep filing your weekly certifications like others mentioned - that saved me from losing any back pay. I also recommend checking your online account every few days to see if any new documents or information are requested, even though it sounds like you're already doing that. The waiting is definitely nerve-wracking but layoffs due to budget cuts are usually pretty straightforward for them to verify.

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same thing happened to me - got fired then filed like the next day. no problems at all, claim was approved pretty quick

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Don't overthink it - just file today! I was in a similar situation where I was terminated for "performance" but really suspected retaliation. The NYS Department of Labor adjudicators are pretty good at seeing through bogus termination reasons, especially if you have documentation of your safety complaints. The worst thing you can do is wait and lose out on benefits while you're trying to decide. You can always provide additional evidence later if they contest the claim. Good luck!

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UPDATE: My payment finally processed! It took 6 business days instead of the usual 2-3. When I checked my account this morning, the status had changed from 'pending' to 'processed' and the money was in my bank account about 2 hours later. Looks like it was just a delay in their system processing. Thanks everyone for your help and advice!

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That's great news! Mine is still pending but this gives me hope. Fingers crossed it comes through tomorrow!

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Thanks for the update! Glad to hear it resolved itself. This confirms what I was seeing with the system update delays. For anyone else reading this thread with similar issues, it seems the current processing time is about 6 business days.

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I'm dealing with something similar right now - certified on Monday and it's been 4 business days with no payment. My status also shows 'pending' but after reading through this thread I'm feeling more optimistic that it's just the system delays everyone is mentioning. It's frustrating because I budget around getting my payment within 2-3 days like usual. @Asher glad yours finally came through! Hopefully mine processes tomorrow or Friday. This is really helpful info for anyone else experiencing delays.

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