New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sofia Gomez

Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.

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StormChaser

most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄

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26d

Sofia Gomez

Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate

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26d

Dmitry Petrov

I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.

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Freya Larsen

How did you get through to someone to check this? I've been trying to call for weeks.

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26d

Dmitry Petrov

I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.

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26d

Malik Johnson

I got audited twice during my claim last year. The first time they just asked for proof for 4 random weeks. The second time they wanted documentation for all weeks in a specific month. I had all my screenshots and confirmation emails saved so it wasn't a problem, but it was definitely stressful seeing those notices.

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Isabella Santos

They audited you TWICE? That seems excessive. Wonder if something triggered that or if it was just bad luck.

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26d

Malik Johnson

No idea! I was doing everything by the book so I can only assume it was random. Maybe they do follow-ups sometimes?

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26d

Ravi Sharma

NY unemployment is definitely verifying job searches. I know this firsthand because I recruit for a tech company, and we've had the DOL contact us multiple times to verify if people actually applied for positions they claimed they did.

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Zara Khan

If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.

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MoonlightSonata

Anyone notice how the ny unemployment website always seems to be "down for maintenance" exactly when you need to use it? 🙄

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Mateo Gonzalez

EVERY. SINGLE. TIME. Especially on Sundays when everyone's trying to certify!

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26d

Nia Williams

its like they WANT us to miss deadlines so they don't have to pay us

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26d

ID.me verification nightmare with NY unemployment - can't link accounts

I've been struggling for two weeks trying to get ID.me connected to my unemployment account. The system keeps giving me errors when I try to link them together. I uploaded my driver's license and vaccination card to the ID.me website, but I'm not sure if that's even enough or if I'm doing this right. The unemployment portal just keeps throwing me in circles when I try to verify my identity. Has anyone successfully linked their accounts recently? I'm desperate to get this figured out since my rent is due soon and I haven't received any payments. What else should I be uploading to ID.me? Really need my money to come through soon.

KylieRose

here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷‍♀️

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Miguel Hernández

If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.

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Hugh Intensity

Wow I didn't even think about this option. How do I find my state rep?

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26d

Miguel Hernández

Google "who is my NYS senator" or "who is my NYS assembly member" - there are lookup tools where you enter your address. Their offices literally have staff dedicated to unemployment issues now!

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26d

Reginald Blackwell

If you still get paper mail from them, the 1099G should arrive soon. But honestly, the online version is available sooner. I'd check there first. Just login and look under tax documents.

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Sunny Wang

FYI for everyone - if you never got unemployment benefits in 2023, you won't get a 1099G for this tax year. They only send them for years when you actually received payments.

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Adaline Wong

Yeah I did receive benefits for about 4 months in 2023 so I definitely should have one.

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26d

Marcelle Drum

Have yu tried going to a career center in person? sometimes face to face is better than these phone calls tbh

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Tate Jensen

Most career centers can't help with claim issues anymore. They'll just tell you to call the main number. Ask me how I know 🤦‍♀️

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26d

Tate Jensen

ok so im in THIS EXACT situation right now. overpayment notice came outta nowhere. turns out they think I didnt report some freelance income (i did report it all). i finally got through using claimyr.com after two weeks of trying the regular number. agent told me it was a system error and fixed it on the spot. try that, seriously.

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Kendrick Webb

protip: screenshot the error message. if your payment is delayed and you end up with late fees anywhere, you'll want documentation that the system was down when you tried to check your payment status. learned this the hard way last year 💯

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Clay blendedgen

Smart! Just took screenshots with timestamps. Thanks for the tip!

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26d

Kendrick Webb

No prob! Also worth emailing them so you have a paper trail. They rarely respond but at least you have proof you tried to resolve it.

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26d

Hattie Carson

Try calling the automated phone system if you just need to check payment status! 1-888-581-5812 then press 2 for payment history. Sometimes works when the website is down.

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Clay blendedgen

Just tried and it says "due to high call volume, we cannot take your call at this time" and hangs up 😭

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26d

Destiny Bryant

I used claimyr.com last time this happened. They called for me and got me through to an agent who fixed my issue. Website was still down but at least I could talk to someone.

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26d

Brielle Johnson

They need info about your current part-time job. When I was in your situation, I tried calling for clarification but could never get through. I ended up using claimyr.com - they got me a callback with a real person who explained everything. Talking to an actual agent was the only way I got clear answers.

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Honorah King

when in doubt, call and ask! but good luck actually reaching anyone at ny unemployment lol 💀

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Oliver Brown

For real. I called 37 times in one day once and still couldn't get through

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26d

Mary Bates

Try claimyr.com - only way I ever got someone on the phone

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26d

Liam Duke

Have you tried going to one of the actual unemployment offices in person? Sometimes that's the only way to get help with complex issues.

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Manny Lark

Most NY unemployment offices are still appointment only and guess what? The only way to make an appointment is.... by phone 🙃

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26d

Liam Duke

You're kidding me. That's the most ridiculous catch-22 ever.

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26d

Rita Jacobs

try calling exactly at 7:30am when they open. that's when i finally got through after trying for weeks. might take a few attempts but way better than calling midday.

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Sasha Reese

Quick tip: If you do activate the card, transfer the money to your bank account right away. Some people have reported issues with the KeyBank cards getting frozen randomly.

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Marina Hendrix

Thanks for the tip! What's the best way to transfer it? Can I do it online?

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26d

Sasha Reese

Yep! Once you activate the card, you can set up online access at KeyBank's website and transfer directly to your checking account. Takes about 1-2 business days to show up.

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26d

Muhammad Hobbs

im so confused about this tourism thing. i worked at a restaurant in queens for 3 years and got laid off march 2020. never heard about applying for this. am i automatically getting something or did i miss a deadline to apply??

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Noland Curtis

You didn't miss anything! There was no application process. They're using data from previous unemployment claims to identify eligible workers. If you filed for unemployment in 2020 after losing your restaurant job, you should be on their list. Cards are being mailed through June.

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26d

Muhammad Hobbs

omg thank u!! was freaking out thinking i missed some deadline. will keep an eye on my mail!

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26d

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