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One last important note: make sure you're still certifying for benefits every week while you wait for this to resolve. Many people stop certifying when they don't see payments, but you need those certifications to get backpay for all weeks once the issue is fixed. Set a calendar reminder to certify every Sunday without fail.
I'm dealing with almost the exact same situation! Filed in late January and it's been over 6 weeks of the same "determining benefit rate" status. What's really frustrating is that I can see in my online account that they've already calculated my weekly benefit amount ($347) but the payments just won't release. I've tried calling dozens of times with no luck getting through. Reading through all these responses, it sounds like there might be some kind of automated system flag that only a human agent can clear. I'm going to try contacting my assembly person this week since several people mentioned that worked for them. This whole system is absolutely broken - how can they send determination letters but then act like they don't know our benefit rates? Hang in there Emma, hopefully we both get this resolved soon! 🤞
Fatima, it's both comforting and frustrating to know I'm not alone in this! The fact that you can actually see your calculated weekly benefit amount ($347) in your account but still can't get payments makes it even more ridiculous. At least you have that confirmation - I don't even see a calculated amount anywhere in my portal. I'm definitely going to try the assembly person route based on everyone's advice here. It's crazy that we have to jump through all these hoops just to get what we're legally entitled to. Please keep me posted on how it goes with your assembly person - I'll do the same! We shouldn't have to be dealing with this stress on top of everything else. Good luck! 🤞
Hey Everett! I totally feel your stress about the waiting period - I went through this exact same thing when I got laid off from my construction job about 6 months ago. Everyone's right about the one-week waiting period being standard in NY, but here's what really helped me get through it: I created a simple calendar to track my weekly filing dates so I wouldn't miss any, and I also reached out to local food banks and my electric company to explain the situation. Many utilities have hardship programs that can give you extra time if you show them your unemployment claim documentation. Since you were clearly laid off due to downsizing (not misconduct), your claim should process smoothly. I got my first payment exactly 2 weeks after filing once that waiting week was over. The anxiety is totally normal but you're doing everything right by keeping up with those weekly certs. Also, if you haven't already, screenshot your weekly filing confirmations - it's probably overkill but gives you proof if any issues come up later. You got this!
@Anastasia Fedorov That s'such practical advice about reaching out to utilities and food banks! I hadn t'even thought about hardship programs but that makes total sense - showing them the unemployment documentation could buy me some breathing room while I wait for benefits to kick in. The calendar idea is brilliant too, I ve'been trying to remember filing dates in my head which is stressful when you re'already anxious about money. I m'definitely going to start screenshotting those weekly confirmations - better safe than sorry with government systems! It s'really encouraging to hear your first payment came exactly 2 weeks after filing. Since I filed last Monday, that would put me right around next week sometime if everything goes smoothly. Thanks for the reassurance and the actionable tips - knowing other people made it through this exact situation really helps!
Hey Everett! I just went through this same situation a couple months ago when I got laid off from my restaurant job due to COVID cutbacks. The waiting period anxiety is so real - I was literally losing sleep checking my account every few hours! What everyone said about the one-week waiting period is correct, but here's what helped me stay sane: I called my bank and credit card companies to explain the situation and most of them offered temporary payment deferrals or hardship programs. Also, don't be afraid to reach out to local community resources - many churches and nonprofits have emergency assistance funds specifically for people waiting on unemployment benefits. Since you were laid off due to company downsizing and your claim shows active, you should see your first payment within the next week or two. I know it feels like forever when you're stressed about rent, but the system does work once it gets going. Keep filing those weekly certs religiously and try to focus on the practical stuff you can control while you wait. You're going to get through this!
I've been on UI for about 4 months and was also worried about audits at first. What helped me was calling the DOL directly to ask about their documentation requirements - they told me that as long as you're keeping records of at least 3 job contacts per week (which is their minimum requirement) with dates, company names, and how you applied, you're meeting their standards. I use a simple notebook to track everything and haven't had any issues. The rep also mentioned that most audits happen within the first few weeks of a claim if there are immediate red flags, so if you've been claiming for 6 months without issues, you're probably in good shape.
That's really smart to call them directly and get clarification on their requirements. I didn't even think about doing that! The 3 job contacts per week minimum is good to know - I've been doing way more than that just to be safe, but it's nice to have a concrete baseline. Your point about audits happening early if there are red flags is particularly reassuring since I'm already 6 months in like the original poster. I think I'm going to stop worrying about this and just keep doing what I've been doing with my documentation.
I've been on unemployment for about 8 months and never got audited. From what I understand, they mostly target people who have inconsistencies in their reporting or unusual patterns. I keep a simple Excel spreadsheet with all my job applications - date, company, position, how I applied, and any follow-up. Takes maybe 5 minutes each week to update and gives me peace of mind. The way I see it, if you're following the rules and keeping records, an audit would actually just confirm you're doing everything right. Don't let the anxiety consume you - focus that energy on your job search instead!
This is exactly the kind of practical advice I needed to hear! I've been using a similar Excel spreadsheet approach, but I like your idea of including follow-up information too - I hadn't thought to track that. You're absolutely right that I should channel this nervous energy into actually finding a job rather than worrying about hypothetical audits. It sounds like most people who are doing things correctly never even get audited, and if they do, it's just a routine verification. Thanks for the perspective shift - I'm going to stop stressing about this and focus on what really matters.
This is such an important thread - thank you everyone for sharing your experiences! I've been dealing with something similar and it's honestly scary how sophisticated these scams are getting. What really helped me was creating a simple checklist after reading through all these responses: 1) Never click links in emails claiming to be from government agencies, 2) Always manually type official websites (like labor.ny.gov) into your browser, 3) Check the actual sender email address, not just the display name, 4) Remember that real DOL communications usually come through your online account portal first, and 5) When in doubt, call the official number from their website (even if the hold times are brutal). I also set up credit monitoring after reading about how these unemployment scams often lead to other types of identity theft. It's a small monthly fee but worth the peace of mind. Stay vigilant everyone - these criminals are unfortunately getting better at what they do, but at least we can help each other spot the red flags!
This checklist is super helpful! I've been so overwhelmed trying to figure out what steps to take after getting that scam email. Having it laid out like this makes it feel way more manageable. I especially appreciate the tip about credit monitoring - I hadn't thought about how this could lead to other types of identity theft but it makes total sense. The scammers already have some of my info if they're targeting me specifically. I'm definitely going to set that up today along with calling the fraud hotline. Thanks for putting together such a comprehensive list - this thread has been a lifesaver!
This whole thread has been incredibly helpful! I work in banking and we've been seeing a massive uptick in unemployment-related identity theft cases over the past year. A few additional tips from what I've observed: 1) If scammers have filed a fraudulent claim in your name, you might start receiving unexpected 1099-G tax forms in January showing unemployment income you never received - definitely contest these with the IRS immediately, 2) Sometimes the first sign isn't even an email but rather your employer getting contacted by DOL to verify your employment status, so give your HR department a heads up about potential fraud, and 3) Consider setting up a my Social Security account at ssa.gov to monitor for any suspicious activity there too, since unemployment fraud often goes hand-in-hand with Social Security fraud. The good news is that once you report it and get through to the right people, NYS DOL has gotten much better at flagging and preventing further fraudulent activity on your SSN. Just be persistent with those phone calls and document everything!
This is such valuable insight from someone working in banking! I had no idea about the 1099-G forms potentially showing up - that's definitely something I'll need to watch out for come tax season. The tip about alerting HR is really smart too, I never would have thought about my employer potentially being contacted. I'm going to call them tomorrow to give them a heads up just in case. It's actually somewhat reassuring to hear that DOL has gotten better at handling these cases once you get through to the right people. I've been dreading making those phone calls but knowing there's light at the end of the tunnel makes it feel less overwhelming. Thanks for sharing your professional perspective - it really helps to understand the bigger picture of how these scams work!
Jade O'Malley
Just wanted to update that I found the right page and successfully recertified! Thanks everyone for the help. It's a huge relief. I set a recurring reminder on my phone for Sunday mornings too so I don't forget going forward.
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Alexis Renard
•Great to hear! One more tip: take screenshots of your confirmation numbers after each certification. I learned this the hard way when they once claimed I hadn't certified despite me doing it every week. Having those confirmation screens saved me a huge headache.
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Ethan Scott
As someone who went through this same confusion when I first started claiming benefits, I'd recommend also signing up for text alerts if NY offers them - some states do this to remind you about certification deadlines. Also, if you're ever traveling or won't have internet access during your certification window, you can usually call ahead to certify by phone. The automated phone system is actually pretty straightforward once you get used to it. Keep your Social Security number and PIN handy when you call. Good luck with your benefits!
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Theodore Nelson
•That's really helpful advice about calling ahead when traveling! I didn't know you could certify by phone in advance. Do you happen to know how far ahead you can call to certify? I have a work trip coming up next month that might conflict with my usual Sunday certification routine. Also, is the phone PIN the same as the one I use to log into the website, or is it something separate I need to set up?
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