New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been in a similar situation and can share what's worked for me! I was laid off from my data analyst position in December and have been using Coursera as one of my job search activities since January. Here's what I've learned through trial and error: The 3-hour minimum per week is accurate, but I'd actually recommend doing 4-5 hours to be extra safe. I take screenshots of my progress dashboard every time I complete a session, showing the date, time spent, and modules finished. I also keep all completion certificates organized in a Google Drive folder. For documentation, I maintain a simple spreadsheet with columns for: Date, Course Name, Hours Spent, Modules Completed, and Skills Gained. This has been a lifesaver for staying organized and would be perfect if I ever get audited. Since you're doing Python and data analytics, those are definitely relevant for IT roles. I've actually been able to mention specific skills I've learned in interviews, which has been a nice bonus beyond just meeting the unemployment requirements. Just remember that Coursera only counts as ONE activity per week regardless of hours, so make sure you're still doing applications and other qualifying activities. The system can be unpredictable, so over-documenting is always better than under-documenting. One tip: I found that taking courses with clear career applications (like specific Python libraries or data visualization tools) feels more defensible than general theory courses if anyone ever questions the relevance. Good luck with your job search!

0 coins

This is incredibly thorough, thank you Yuki! Your point about focusing on courses with clear career applications is spot on - I've been taking a mix but will definitely prioritize the more practical Python libraries and data viz tools going forward. Your documentation system sounds bulletproof, and I love the idea of using Google Drive to organize certificates. I'm definitely going to implement your spreadsheet format since multiple people have recommended similar tracking methods. It's also reassuring to hear that you've been able to leverage the coursework in actual interviews - that makes the time investment feel even more worthwhile beyond just meeting unemployment requirements.

0 coins

Really appreciate this detailed breakdown! I'm in a similar boat - laid off from a software dev role in November and have been doing Python courses on Coursera. Your spreadsheet template is exactly what I needed - I've been keeping loose notes but nothing this organized. One question: have you found that certain types of Python courses work better than others? I've been doing a mix of web development and data science stuff, but wondering if sticking to one track looks more focused/legitimate to unemployment reviewers? Also totally agree about the interview benefits - I mentioned some new libraries I learned in my last interview and the hiring manager was impressed that I was staying current during my job search.

0 coins

I've been on NY unemployment since being laid off from my software engineering position in October, and I've been successfully using Coursera as one of my job search activities. Here's what I've learned that might help: The minimum is 3 hours per week for it to count as ONE activity, but I do 5-6 hours to be safe. I'm taking AWS certification prep and advanced JavaScript courses since they're directly relevant to my field. The key things that have worked for me: 1. Keep a detailed spreadsheet: Date, course name, hours, modules completed, and how it relates to your job goals 2. Screenshot your progress dashboard after each session 3. Save ALL certificates and completion badges to a dedicated folder 4. Make sure courses are obviously relevant to IT (Python/data analytics are perfect) I haven't been audited yet, but I have everything documented just in case. The courses have actually helped in interviews too - I've been able to discuss new frameworks and tools I've learned, which shows I'm staying current. Just remember that no matter how many hours you put in, it only counts as ONE of your three required weekly activities. You'll still need job applications and other qualifying activities. The documentation requirements seem to vary by agent, so I'd rather over-document than risk any issues. Better safe than sorry with NY unemployment!

0 coins

This is exactly the kind of detailed guidance I was hoping to find! Your approach with AWS and JavaScript courses sounds really smart - those are definitely in-demand skills that clearly show career relevance. I'm curious about your experience with the AWS cert prep specifically - are you finding that the structured certification paths carry more weight than individual courses, or does it not seem to matter as long as you hit the hour requirements? I'm doing Python and data analytics but wondering if I should also add some cloud computing courses to make my profile more well-rounded. Your point about being able to discuss new frameworks in interviews is a great motivation to keep pushing through the coursework even when job searching gets discouraging!

0 coins

The NYS Department of Labor system is so confusing about these requirements! I've been working gig jobs for over a year and still wasn't sure if I qualified when my main contract ended. Turns out as long as you have W-2 or 1099 income during the base period quarters, you should be fine. Don't let the uncertainty stop you from applying.

0 coins

Raul Neal

That's really helpful to know! I do have W-2s from my part-time job so hopefully that's enough documentation.

0 coins

I just went through this exact situation a few months ago! I was so worried about not having enough work history, but it turns out the NYS Department of Labor website has a really helpful eligibility calculator that can give you a quick idea if you qualify based on your earnings. You just need to gather your pay stubs or tax documents from the past 18 months. Also, even if your hours got cut, you might still be able to get partial unemployment benefits while working part-time, which could really help with your rent situation. The application process online is actually pretty straightforward once you have your employment info ready.

0 coins

Ryan Kim

That eligibility calculator sounds super helpful! Do you remember where exactly on the NYS DOL website it was? I've been browsing around but there's so much information it's hard to find the right tools.

0 coins

I'm 61 and went through this exact situation 8 months ago after being laid off from my accounting firm. My pension was $1,650/month and I was terrified I wouldn't get any unemployment benefits. Here's what I learned: NYS DOL does have a pension offset, but it's not always as straightforward as it seems. The key is understanding how they prorate your monthly pension to a weekly amount and then apply their specific calculation rules. In my case, they considered factors like whether I contributed to the pension myself (I had payroll deductions for 19 years) and the fact that this was an involuntary layoff, not retirement. I ended up getting about 40% of what my full UI benefit would have been - not great, but definitely better than zero. The most important thing is to be completely upfront about the pension when you file and keep detailed records of your job search activities. It took about 5 weeks to get everything sorted out, but persistence paid off. Don't let the initial determination discourage you if it seems unfavorable - there are often review processes available.

0 coins

@Anastasia Smirnova This is exactly the kind of detailed experience I was hoping to hear about! Getting 40% of your full benefit is definitely better than nothing, and it sounds like the payroll deduction factor really made a difference in your case. I m'curious about the review process you mentioned - is that something you had to specifically request, or did NYS DOL automatically offer it after the initial determination? Also, when you say you kept detailed records of job search activities, what level of documentation did they want to see? I m'just starting this process and want to make sure I m'doing everything right from the beginning. The 5-week timeline gives me a realistic expectation too. Thank you for sharing such specific details about your experience - it s'really encouraging to know that persistence can pay off even in these complicated pension situations!

0 coins

Noah Ali

I'm 57 and going through this exact same situation right now - laid off from my job at a utility company after 23 years and receiving a pension of $1,950/month. Reading through all these experiences has been incredibly helpful! I filed my initial UI claim three weeks ago and disclosed the pension upfront, but I'm still waiting for a determination. Based on what everyone has shared here, it sounds like I should be prepared for a lengthy process but shouldn't lose hope completely. I've been documenting all my job search activities and keeping records of my pension details just in case. Has anyone had experience with utility company pensions specifically? I'm wondering if there might be any industry-specific considerations. Also, for those who successfully navigated this process, did you find it helpful to have any specific documentation from your former employer beyond just the basic pension amount? I want to make sure I'm as prepared as possible when they finally review my case.

0 coins

@Noah Ali I don t'have specific experience with utility company pensions, but I wanted to share what helped me when I was in a similar situation. The most important documentation I gathered was the Summary Plan Description SPD (from) my pension plan - this document breaks down exactly how the pension is calculated and what portions came from employee vs employer contributions. I also got a letter from HR stating the specific reason for my layoff reduction (in force and) my years of service. For job search documentation, I kept a detailed log with company names, positions applied for, dates, and any responses received. NYS DOL seems to really value seeing that you re'actively seeking work and not treating this as early retirement. The three-week wait time sounds about normal from what I ve'seen others experience. Stay persistent and don t'get discouraged by the initial paperwork - the system is complicated but there are often more options than it first appears!

0 coins

I went through this exact situation last year when I got laid off from my electrical work making around $1900/week. Like others said, you'll probably hit the max benefit of $504/week which is rough when you're used to much higher income. The important thing is to file immediately - don't wait! I made the mistake of waiting a few days thinking I might get called back, and you can't backdate benefits before your filing date. Also make sure you have all your pay stubs ready because NYS Department of Labor will ask for documentation. The whole process takes a few weeks to get your first payment, so the sooner you start the better. Good luck man, I know it's stressful but it does help bridge the gap while you're job hunting.

0 coins

Thanks for sharing your experience Logan! That's really helpful to hear from someone who went through the same thing. I definitely won't wait - going to file today. Did you have any issues with the documentation process or was it pretty straightforward once you had your pay stubs ready?

0 coins

Ev Luca

I'm in a similar boat - just got laid off from my plumbing job where I was making around $1800/week. From what I've researched, NYS Department of Labor has a pretty straightforward online application process. You'll need your SSN, employment history for the past 18 months, and reason for separation. The system will automatically calculate your benefit amount based on your base period wages (the first 4 of the last 5 completed calendar quarters before you file). Even though the $504 max seems low compared to what we were making, it's still important income while job searching. I filed mine yesterday and the process took about 30 minutes online. Don't stress too much about the exact calculation - just get your claim started ASAP since every day you wait is money lost.

0 coins

Can't find "Certify to Claim Weekly Benefits" button on NY unemployment portal - UI dashboard doesn't match email instructions

I can't find where to certify for my weekly benefits. The email says to go to labor.ny.gov/signin, click unemployment services, then click 'Certify to Claim Your Weekly Benefits Here' but that button doesn't exist on my screen. When I log in, all I see is a dashboard that shows "You have no messages" and "You have 0 pending forms" at the top. There's a section that says "NYS Labor Department Forms Available for Filing include:" with buttons for "GO TO MY INBOX" and "GO TO MY ONLINE FORMS". Under "Important Information," there are several bulletins: - You may not be eligible for benefits when outside the United States - Beware of text messages email and phone scams - Beware of companies charging - Verify receipt of benefits - Work Search Requirements - Resources for Families Then there's a section called "Unemployment Insurance Services" that lists: - File a Claim - Claim Weekly Benefits - View Payment History - Direct Deposit - View/Print 1099-Gs - Change Tax Withholding But I don't see a direct "Certify to Claim Your Weekly Benefits Here" button anywhere. Instead, I see these main navigation options: - VIRTUAL CAREER CENTER - UNEMPLOYMENT SERVICES - WORK SEARCH RECORD - JOBZONE There's also text explaining that the Virtual Career Center offers "Targeted Job Searching using Eightfold's Advanced Artificial Intelligence" and "Building a Job Search Profile based on your knowledge skills, and experience to find a job that's right for you." And JobZone apparently offers tools to "Create a resume" and "Employability Scoring." Anyone else having this issue or know where the right button is? Do I need to click on "UNEMPLOYMENT SERVICES" first and then the certification option will appear? The interface doesn't match what the email instructions told me to do.

I'm having this exact same problem! Just tried to certify this morning and couldn't find that "Certify to Claim Your Weekly Benefits Here" button anywhere. The email instructions are completely outdated - it's so frustrating! Based on all the helpful responses here, I just tried: 1. Clicking "UNEMPLOYMENT SERVICES" from the main dashboard 2. Looking for "Claim Weekly Benefits" as a regular text link (not the big button the email describes) 3. Using Chrome instead of Safari Finally found it! The "Claim Weekly Benefits" link is buried in the services list under Unemployment Services - nothing like what the email instructions say. It's ridiculous that NY DOL redesigned their whole website but never updated the email templates. Thanks to everyone who shared the actual working steps - this thread saved me hours of confusion! The disconnect between their emails and the real website is honestly embarrassing for a government agency.

0 coins

I'm experiencing the exact same frustrating issue! Just tried to certify this morning and spent over 30 minutes looking for that "Certify to Claim Your Weekly Benefits Here" button mentioned in the email - it's nowhere to be found on the actual website. Reading through all these responses has been incredibly helpful though. I just tried the solution that everyone's recommending: 1. Log into labor.ny.gov 2. Click "UNEMPLOYMENT SERVICES" from the main dashboard 3. Scroll down and look for "Claim Weekly Benefits" - it appears as a plain text link buried in the services list, NOT the big prominent button described in the emails 4. Make sure to use Chrome or Firefox for best compatibility It worked perfectly! The link was exactly where everyone said it would be under the Unemployment Services section. The email instructions are completely misleading - they're describing a website interface that clearly doesn't exist anymore. It's honestly mind-boggling that NY DOL can completely redesign their website but can't be bothered to update simple email templates that hundreds of thousands of New Yorkers depend on every single week. This disconnect is causing so much unnecessary stress and confusion for people already dealing with unemployment challenges. This community thread has been infinitely more helpful than any official documentation from NY DOL. Thanks to everyone who took the time to share the actual working steps - you're literally saving fellow New Yorkers hours of frustration and helping people get their benefits when they need them most! 🙏

0 coins

Prev1...170171172173174...1378Next