New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Also don't forget about the partial unemployment option if you find part time work. You can sometimes still collect benefits if your hours are reduced.

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Good point! I hadn't thought about that possibility.

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Just wanted to add that if you're in marketing like the original poster, you might also want to look into whether your company offered any severance or COBRA benefits that could help bridge the gap. Some marketing roles also qualify for freelance/contract work that could supplement partial unemployment benefits. Also, consider using this time to update your portfolio and maybe get some certifications - LinkedIn Learning and Google have free courses that could make you more competitive when those 26 weeks are up. The key is treating job searching like a full-time job itself.

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For job search requirements, you need to apply for suitable work which generally means jobs that match your skills, experience, and pay rate (though the acceptable pay rate decreases over time). You don't have to stay in retail forever, but early on you should focus on similar positions.

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Just to add to what everyone's said - don't stress too much about the application process! I was super nervous when I applied for the first time after getting laid off from my warehouse job. The online system walks you through everything step by step. One tip: apply as soon as possible after your last day of work because there's usually a one-week waiting period before benefits start, and you want to get that clock ticking. Also, if you're unsure about any of the questions during the application, it's better to answer honestly and let them determine your eligibility rather than guess. Good luck!

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I'm so glad someone finally got through! @a1978de8d17d that Spanish option tip is amazing - I never would have thought of that. I've been calling for 3 weeks straight about my own document issues and getting nowhere. For anyone else still struggling, I also found that if you call the main number and immediately press 0 followed by # it sometimes bypasses the automated menu and puts you straight into the general queue. Doesn't always work but worth trying. Also wanted to mention - if you're still overseas and having login issues, ExpressVPN worked for me when I was traveling. The US East Coast servers seem to work best for NY unemployment site access. Hope this helps others who are stuck in the same boat!

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@b6acb3993ef9 Thanks for the additional tips! The 0 followed by # trick is something I haven't tried yet. I'm definitely going to give that a shot along with the Spanish option that worked for @a1978de8d17d. It's crazy that we have to resort to all these workarounds just to reach a government agency that's supposed to serve us. But at this point I'm willing to try anything! The ExpressVPN suggestion is helpful too - I've been struggling with the login issues from overseas so I'll look into that service.

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This thread has been so helpful! I'm dealing with a similar overseas situation and have been banging my head against the wall trying to reach NY unemployment for weeks. @a1978de8d17d - congrats on finally getting through with the Spanish option! That's such a clever workaround. If you're comfortable sharing that direct fax number, it would be a lifesaver for those of us still stuck in document limbo. For anyone else still struggling, I wanted to add that I've had some luck using Google Voice to make the calls. Since it routes through US servers, it sometimes helps with international calling issues and you don't get hit with those crazy overseas rates while sitting on hold for hours. Also, I noticed someone mentioned contacting your state representative - this actually worked for a friend of mine last year. She reached out to her assemblyperson's office and they were able to get her connected to someone at NYSDOL within 48 hours. Worth a shot if the phone tricks don't work! Fingers crossed we all get this sorted out soon. The whole system is absolutely broken but at least we're helping each other navigate it! 🤞

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@b10ddae3f4e8 The Google Voice tip is brilliant! I hadn't thought of using that to avoid international calling rates. I'm definitely going to set that up today. And you're absolutely right about the state representative option - I should have tried that earlier. Even though I'm overseas, I'm still a NY resident so my assemblyperson should be able to help. @a1978de8d17d thanks again for sharing your success story - it's given all of us hope that there's actually a way through this maze! The Spanish option trick is going to be my first attempt tomorrow morning. It's ridiculous that we have to crowdsource solutions just to access basic government services, but I'm grateful for this community. You've all provided more helpful information in one thread than I've gotten from hours of trying to navigate their official channels!

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Just make sure you're being honest about everything when you file. The NYS Department of Labor will cross-reference your reported earnings with what your employer reports, so any discrepancies will cause problems.

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I went through this exact situation last year when my restaurant cut my hours from 35 to 15 per week. Yes, your employer gets notified automatically, but honestly it worked out fine for me. My manager actually understood since they were the ones who reduced my schedule due to slow business. The key is being completely transparent about your part-time earnings when you file your weekly certifications. I was getting about $180/week in partial benefits which really helped cover my rent. Just keep good records of your hours and pay stubs in case there are any questions later.

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Just want to say good luck with your claim! I know how stressful it is when you lose a client unexpectedly. The home care field can be so unpredictable with employment.

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I went through this exact situation about 6 months ago when my elderly client had to be hospitalized long-term. As long as you were getting a W-2 and had taxes withheld, you should definitely qualify. The most important thing is to file your claim immediately - don't wait! When I filed, I had to provide my employer's name (the home care agency), their federal ID number, and my dates of employment. The NYS Department of Labor was actually pretty understanding about home care work situations. Just be prepared to explain your work arrangement clearly in case they have questions during the review process.

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@Carmen Lopez I really appreciate you sharing your experience! I m'actually in Joshua s'situation right now - just lost my home care position when my client moved to assisted living. Quick question: when you were doing your weekly certifications, did you run into any issues with the work search requirements? I m'finding it challenging to find 3 suitable home care positions to apply for each week in my area, and I m'worried about meeting that requirement while my claim is being processed.

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@Carmen Lopez This is really encouraging to hear! I was worried that my situation might be too unusual for unemployment benefits, but it sounds like NYS Department of Labor understands the home care industry pretty well. I do have all my W-2s and pay stubs saved, so I should have the documentation I need. One quick question - when you said to explain the work arrangement clearly, did you have to provide any specific details about your client or just focus on your employment relationship with the agency? I want to make sure I give them the right information without oversharing.

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