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Anyone telling you to wait until June is only partially right. There ARE sometimes exceptions but you NEED to talk to a tier 2 agent (not just the first person who answers). I was in a similar situation and got an extension due to hardship but only after speaking to a supervisor.
That's really good to know. Now I just need to figure out how to actually reach someone on the phone 😞
25d
Yeah thats the hard part. I used claimyr.com to get through after failing for weeks on my own. Worth checking out if youre desperate.
25d
check ur DMs, I sent u some resources that might help
Got it, thank you so much!
25d
In my experience with ny unemployment, they'll keep your claim active but reduce your weekly payment. The bigger issue is that they don't always tell you BEFORE they start taking the money. My payment suddenly dropped by 35% one week with no warning. Had to call multiple times to figure out why.
That's scary...did they eventually send you any kind of formal notice?
25d
Yes but it came AFTER they already started taking the money 🤦♂️ The notice explained everything but by then I'd already panicked about the reduced payment
25d
Hi, I work as a benefits counselor. Yes, your claim will remain active while they recoup the overpayment. They typically withhold a percentage (25-50%) of your weekly benefit until the overpayment is recovered. You have the right to appeal the determination or request a waiver if repayment would cause financial hardship.
Is this actually true? I heard they NEVER approve hardship waivers anymore.
25d
They still approve them, but the standard is quite high. I've seen about 1 in 5 get approved in my experience. The key is thorough documentation and clearly showing how the repayment would affect your ability to pay for necessities.
25d
have you tired going in person to a local office? sometimes thats the only way to get things done with these government dinosaurs lol
That's a good idea but my grandpa isn't very mobile these days. I could try going for him though if I can't find another solution.
25d
Call your state representative's office! I was stuck in document submission hell for 6 weeks and my assemblyman's office fixed it in 2 days. They have direct contacts at DOL that we don't have access to.
THIS 👆👆👆 I had the same experience. My state senator's office was amazing.
25d
I didn't think of that! Will definitely try this approach if the other suggestions don't work out. Thank you!
25d
Have u tried calling from a different phone number? They might be blocking ur number if u called too many times in one day (yes they actually do this 🙄
bruh they've had my back pay on hold for SIX MONTHS. everytime i call its 'we'll escalate your issue' and nothing happens. the whole system is a joke
six months?? oh god that's terrifying. i've only been waiting 4 months and i'm already at my breaking point
25d
yep. tried everything until I finally found claimyr.com last week. finally got someone on the phone who actually helped. got my payment released next day.
25d
check if your claim has been flagged for identity verification! mine was doing this where i'd get disconnected immediately, and it turned out my account was locked for ID verification but they never told me or sent the link to verify. had to use claimyr to finally reach someone who told me this and sent me the verification link. got paid all back weeks 2 days after verifying.
How can I tell if that's what's happening? There's nothing on my online account about identity verification.
25d
That's the problem - it doesn't show up online! You literally have to talk to someone to find out. The system is so broken.
25d
Not to sound like a conspiracy nut but try calling from a different area code if possible. I was using my NY cell and getting disconnected constantly. Used my mom's phone with an out-of-state area code and got through first try. I think they might be filtering calls from certain area codes that are high-volume.
Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.
most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄
25d
Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate
25d
I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.
How did you get through to someone to check this? I've been trying to call for weeks.
25d
I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.
25d
I got audited twice during my claim last year. The first time they just asked for proof for 4 random weeks. The second time they wanted documentation for all weeks in a specific month. I had all my screenshots and confirmation emails saved so it wasn't a problem, but it was definitely stressful seeing those notices.
They audited you TWICE? That seems excessive. Wonder if something triggered that or if it was just bad luck.
25d
No idea! I was doing everything by the book so I can only assume it was random. Maybe they do follow-ups sometimes?
25d
NY unemployment is definitely verifying job searches. I know this firsthand because I recruit for a tech company, and we've had the DOL contact us multiple times to verify if people actually applied for positions they claimed they did.
If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.
Anyone notice how the ny unemployment website always seems to be "down for maintenance" exactly when you need to use it? 🙄
EVERY. SINGLE. TIME. Especially on Sundays when everyone's trying to certify!
25d
its like they WANT us to miss deadlines so they don't have to pay us
25d
I've been struggling for two weeks trying to get ID.me connected to my unemployment account. The system keeps giving me errors when I try to link them together. I uploaded my driver's license and vaccination card to the ID.me website, but I'm not sure if that's even enough or if I'm doing this right. The unemployment portal just keeps throwing me in circles when I try to verify my identity. Has anyone successfully linked their accounts recently? I'm desperate to get this figured out since my rent is due soon and I haven't received any payments. What else should I be uploading to ID.me? Really need my money to come through soon.
If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.
Wow I didn't even think about this option. How do I find my state rep?
25d
Google "who is my NYS senator" or "who is my NYS assembly member" - there are lookup tools where you enter your address. Their offices literally have staff dedicated to unemployment issues now!
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Yara Sayegh
NYSDOL really be sending different deadlines like it's a game show 🤡 "SURPRISE! The REAL deadline was yesterday! You've been ELIMINATED!"
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Paolo Longo
And the grand prize is.... MORE BUREAUCRACY! 🎉
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Ravi Patel
I'm laughing but it's so accurate it hurts 😭
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CosmicCowboy
ok so weird suggestion but hear me out - I started FAXING all my documents to them (yes fax still exists) in addition to submitting electronically and my problems with "missing" deadlines stopped. Old school tech for an old school broken system I guess?
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Amina Diallo
This is actually brilliant. Where do you find the fax number???
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25d
CosmicCowboy
It's on the bottom of most of their official letters! There are also free fax apps you can use so you don't need an actual fax machine.
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