New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Yara Sayegh

NYSDOL really be sending different deadlines like it's a game show 🤡 "SURPRISE! The REAL deadline was yesterday! You've been ELIMINATED!"

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Paolo Longo

And the grand prize is.... MORE BUREAUCRACY! 🎉

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Ravi Patel

I'm laughing but it's so accurate it hurts 😭

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CosmicCowboy

ok so weird suggestion but hear me out - I started FAXING all my documents to them (yes fax still exists) in addition to submitting electronically and my problems with "missing" deadlines stopped. Old school tech for an old school broken system I guess?

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Amina Diallo

This is actually brilliant. Where do you find the fax number???

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CosmicCowboy

It's on the bottom of most of their official letters! There are also free fax apps you can use so you don't need an actual fax machine.

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Malik Jackson

Anyone telling you to wait until June is only partially right. There ARE sometimes exceptions but you NEED to talk to a tier 2 agent (not just the first person who answers). I was in a similar situation and got an extension due to hardship but only after speaking to a supervisor.

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Giovanni Ricci

That's really good to know. Now I just need to figure out how to actually reach someone on the phone 😞

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Malik Jackson

Yeah thats the hard part. I used claimyr.com to get through after failing for weeks on my own. Worth checking out if youre desperate.

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Isabella Oliveira

check ur DMs, I sent u some resources that might help

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Giovanni Ricci

Got it, thank you so much!

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Mei Zhang

In my experience with ny unemployment, they'll keep your claim active but reduce your weekly payment. The bigger issue is that they don't always tell you BEFORE they start taking the money. My payment suddenly dropped by 35% one week with no warning. Had to call multiple times to figure out why.

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Ravi Choudhury

That's scary...did they eventually send you any kind of formal notice?

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Mei Zhang

Yes but it came AFTER they already started taking the money 🤦‍♂️ The notice explained everything but by then I'd already panicked about the reduced payment

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Liam McGuire

Hi, I work as a benefits counselor. Yes, your claim will remain active while they recoup the overpayment. They typically withhold a percentage (25-50%) of your weekly benefit until the overpayment is recovered. You have the right to appeal the determination or request a waiver if repayment would cause financial hardship.

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Amara Eze

Is this actually true? I heard they NEVER approve hardship waivers anymore.

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Liam McGuire

They still approve them, but the standard is quite high. I've seen about 1 in 5 get approved in my experience. The key is thorough documentation and clearly showing how the repayment would affect your ability to pay for necessities.

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Emma Taylor

have you tired going in person to a local office? sometimes thats the only way to get things done with these government dinosaurs lol

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Fatima Al-Farsi

That's a good idea but my grandpa isn't very mobile these days. I could try going for him though if I can't find another solution.

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Malik Robinson

Call your state representative's office! I was stuck in document submission hell for 6 weeks and my assemblyman's office fixed it in 2 days. They have direct contacts at DOL that we don't have access to.

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Isabella Silva

THIS 👆👆👆 I had the same experience. My state senator's office was amazing.

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Fatima Al-Farsi

I didn't think of that! Will definitely try this approach if the other suggestions don't work out. Thank you!

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AstroExplorer

Have u tried calling from a different phone number? They might be blocking ur number if u called too many times in one day (yes they actually do this 🙄

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Giovanni Moretti

bruh they've had my back pay on hold for SIX MONTHS. everytime i call its 'we'll escalate your issue' and nothing happens. the whole system is a joke

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Zara Khan

six months?? oh god that's terrifying. i've only been waiting 4 months and i'm already at my breaking point

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Giovanni Moretti

yep. tried everything until I finally found claimyr.com last week. finally got someone on the phone who actually helped. got my payment released next day.

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Anastasia Popov

check if your claim has been flagged for identity verification! mine was doing this where i'd get disconnected immediately, and it turned out my account was locked for ID verification but they never told me or sent the link to verify. had to use claimyr to finally reach someone who told me this and sent me the verification link. got paid all back weeks 2 days after verifying.

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Miguel Castro

How can I tell if that's what's happening? There's nothing on my online account about identity verification.

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Anastasia Popov

That's the problem - it doesn't show up online! You literally have to talk to someone to find out. The system is so broken.

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Sean Murphy

Not to sound like a conspiracy nut but try calling from a different area code if possible. I was using my NY cell and getting disconnected constantly. Used my mom's phone with an out-of-state area code and got through first try. I think they might be filtering calls from certain area codes that are high-volume.

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Sofia Gomez

Honestly the fastest way to resolve this is to physically go to a NY Dept of Labor office in person if possible. They can pull up your claim and often fix issues on the spot. Bring ID and all ur claim info.

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StormChaser

most offices aren't taking walk-ins anymore tho, you need an appointment and those are booked like 3 months out 🙄

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Sofia Gomez

Some still do walk-ins but you gotta get there before they open and be prepared to wait all day. Worth it tho if ur desperate

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Dmitry Petrov

I think there's a fraud alert on ur account. Same thing happened to me - no letter, long wait, then suddenly BYE date updated. When I finally got through to someone they said there was a fraud flag on my account that needed manual review. They removed it and I got paid that week.

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Freya Larsen

How did you get through to someone to check this? I've been trying to call for weeks.

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Dmitry Petrov

I used claimyr.com after wasting weeks trying to call myself. Got connected to an agent same day who fixed it immediately.

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Malik Johnson

I got audited twice during my claim last year. The first time they just asked for proof for 4 random weeks. The second time they wanted documentation for all weeks in a specific month. I had all my screenshots and confirmation emails saved so it wasn't a problem, but it was definitely stressful seeing those notices.

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Isabella Santos

They audited you TWICE? That seems excessive. Wonder if something triggered that or if it was just bad luck.

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Malik Johnson

No idea! I was doing everything by the book so I can only assume it was random. Maybe they do follow-ups sometimes?

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Ravi Sharma

NY unemployment is definitely verifying job searches. I know this firsthand because I recruit for a tech company, and we've had the DOL contact us multiple times to verify if people actually applied for positions they claimed they did.

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Zara Khan

If u live near a career center, go in person. The one in Buffalo helped me when nobody would answer my calls. Bring ID and all your paperwork. The wait might be long but at least u talk to someone.

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MoonlightSonata

Anyone notice how the ny unemployment website always seems to be "down for maintenance" exactly when you need to use it? 🙄

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Mateo Gonzalez

EVERY. SINGLE. TIME. Especially on Sundays when everyone's trying to certify!

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Nia Williams

its like they WANT us to miss deadlines so they don't have to pay us

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ID.me verification nightmare with NY unemployment - can't link accounts

I've been struggling for two weeks trying to get ID.me connected to my unemployment account. The system keeps giving me errors when I try to link them together. I uploaded my driver's license and vaccination card to the ID.me website, but I'm not sure if that's even enough or if I'm doing this right. The unemployment portal just keeps throwing me in circles when I try to verify my identity. Has anyone successfully linked their accounts recently? I'm desperate to get this figured out since my rent is due soon and I haven't received any payments. What else should I be uploading to ID.me? Really need my money to come through soon.

KylieRose

here's a weird tip but it worked for me - try using Microsoft Edge browser instead of Chrome or Safari. something about the ID.me system works better with Edge for some reason 🤷‍♀️

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Miguel Hernández

If nothing else works, contact your state representative or senator's office! I was stuck in ID.me hell for THREE MONTHS until I contacted my state senator. Their office has special contacts at unemployment and fixed my issue in 48 hours. No joke.

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Hugh Intensity

Wow I didn't even think about this option. How do I find my state rep?

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Miguel Hernández

Google "who is my NYS senator" or "who is my NYS assembly member" - there are lookup tools where you enter your address. Their offices literally have staff dedicated to unemployment issues now!

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