If you still get paper mail from them, the 1099G should arrive soon. But honestly, the online version is available sooner. I'd check there first. Just login and look under tax documents.

FYI for everyone - if you never got unemployment benefits in 2023, you won't get a 1099G for this tax year. They only send them for years when you actually received payments.

Have yu tried going to a career center in person? sometimes face to face is better than these phone calls tbh

ok so im in THIS EXACT situation right now. overpayment notice came outta nowhere. turns out they think I didnt report some freelance income (i did report it all). i finally got through using claimyr.com after two weeks of trying the regular number. agent told me it was a system error and fixed it on the spot. try that, seriously.

protip: screenshot the error message. if your payment is delayed and you end up with late fees anywhere, you'll want documentation that the system was down when you tried to check your payment status. learned this the hard way last year 💯

Try calling the automated phone system if you just need to check payment status! 1-888-581-5812 then press 2 for payment history. Sometimes works when the website is down.

They need info about your current part-time job. When I was in your situation, I tried calling for clarification but could never get through. I ended up using claimyr.com - they got me a callback with a real person who explained everything. Talking to an actual agent was the only way I got clear answers.

when in doubt, call and ask! but good luck actually reaching anyone at ny unemployment lol 💀

Have you tried going to one of the actual unemployment offices in person? Sometimes that's the only way to get help with complex issues.

try calling exactly at 7:30am when they open. that's when i finally got through after trying for weeks. might take a few attempts but way better than calling midday.

Quick tip: If you do activate the card, transfer the money to your bank account right away. Some people have reported issues with the KeyBank cards getting frozen randomly.

im so confused about this tourism thing. i worked at a restaurant in queens for 3 years and got laid off march 2020. never heard about applying for this. am i automatically getting something or did i miss a deadline to apply??

quick question - was your old unemployment claim direct deposit or card? if it was direct deposit and now they sent a card, that's another red flag that someone changed your payment method.

I finally got thru to NY unemployment about fraud on my account by using claimyr.com - seriously saved me so much time and frustration. The fraud department took my case right away once I actually got a human on the phone. Worth checking out if you're still struggling to reach them.

I was in your exact situation last month. When the letter finally came, I still had to call back to ask about payment date. Try calling at 8:01am sharp - that's when I got through with only a 20 min wait instead of hours.

try messaging them on twitter @NYSLabor sometimes they respond faster there than on phone. worth a shot.

The real answer is it depends on your specific situation, which is why you need to actually talk to someone. I gave up trying to call and used one of those call services (claimyr?) that waits on hold for you. Worth every penny because I finally got my questions answered instead of guessing.

Congrats on ur baby! But ya its really hard to get benefits for this reason. The system thinks ur supposed to have childcare magically lined up even tho it costs more than most people make 🤡 our country is so backwards when it comes to supporting new parents

Made this flowchart to help people dealing with base period calculation errors. Hope it helps: [image of detailed process flow] Sorry you're dealing with this, OP. The system is a mess.

Just wanted to say I'm sorry you're dealing with this nightmare. It took me 11 weeks to get my base period wages corrected. The stress is unbearable. You will get through this, and don't let them gaslight you into thinking you're wrong when you KNOW what you earned. ❤️