How can I check the status of my unemployment claim with NYS Department of Labor?

Log into your my.ny.gov account and go to the 'Unemployment Services' section. Look for 'View Payment History' and 'Claim Summary.' If your claim shows 'adjudication in progress' that means they're reviewing something about your claim - could be your reason for separation, work history, or availability. If it just says 'pending' without adjudication, it's probably just processing normally. You should also check if there are any 'To Do' items that need your attention.

Adjudication can take anywhere from 2-8 weeks depending on what they're reviewing. The most common reasons are: verifying your reason for leaving your last job, confirming your work history, or checking if you're able and available to work. You can try calling NYS Department of Labor but good luck getting through - their phone lines are constantly busy. I've been waiting 3 weeks for my adjudication to complete.

I had the same problem trying to reach someone at NYS Department of Labor about my claim status. Spent hours calling and either got busy signals or got disconnected after waiting on hold. Finally found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing exactly how it works. Used it last week and got connected to someone who explained my adjudication status in like 10 minutes. Way better than trying to decode the website myself.

THE WHOLE SYSTEM IS BROKEN!! I've been trying to check my status for 2 months and the website crashes half the time. When it does work, the information is outdated or wrong. NYS Department of Labor needs to fix their IT infrastructure instead of making us jump through hoops just to see basic information about our own claims.

also check if you need to file your weekly claim certification - sometimes people think their claim is stuck when really they just forgot to certify for benefits that week, happened to my cousin lol

Another thing to check - if you're seeing "pending adjudication" make sure you've submitted all required documents. Sometimes they send you a notice requesting pay stubs, separation letter, or other proof but people miss it. Check your online account for any "correspondence" or "messages" section. I missed a document request for 2 weeks because I didn't realize they had sent me something through the portal instead of regular mail. Once I uploaded what they needed, my claim moved forward pretty quickly.

One more tip - if you're stuck in adjudication, you can also check the "Monetary Determination" section in your account. This will show if they've calculated your benefit amount, which is a good sign that the basic eligibility stuff is approved and they're just reviewing specific details. Also, keep certifying your weekly claims even while in adjudication - you'll get backpay for those weeks once it's resolved. I made the mistake of stopping my weekly certifications thinking there was no point, and it just created more delays when my claim finally got approved.