How to check the status of unemployment claim through NYS Department of Labor online portal?

Once you log into my.ny.gov, go to the 'Unemployment Services' section and look for 'View Payment History' or 'Claim Summary.' Your current status should show there - it might say 'Under Review,' 'Adjudication in Progress,' or 'Approved.' If you see any issues flagged, there should be a link to resolve them. The system updates pretty regularly, usually within 24-48 hours of any changes.

Adjudication just means they're reviewing something about your claim - could be verifying your last employer info, checking your reason for separation, or confirming your identity. It's pretty normal and doesn't necessarily mean there's an issue. You should get a determination letter in the mail once they finish reviewing.

also make sure you're still filing your weekly claims even while it's in adjudication!! I made that mistake and it delayed everything even more

The NYS Department of Labor website is honestly terrible for checking status. Half the time the information is outdated or you get logged out randomly. I've been dealing with this system for months and it's just frustrating. Your best bet is to call but good luck getting through to anyone who can actually help.

Just went through this same process last month! One thing that helped me was checking the "Messages" section in addition to the Claim Summary - sometimes they post updates there that don't show up elsewhere. Also, if you haven't already, make sure to set up text/email notifications in your account settings so you get alerts when there are status changes. The waiting is definitely nerve-wracking but most claims do get processed eventually, just takes patience with their system.

I went through this exact same confusion when I first filed! Here's what worked for me: after logging into my.ny.gov, look for "Unemployment Insurance Services" (sometimes it's just called "UI Services"), then click on "View and Maintain Account Information." From there you should see options like "Payment History," "Claim Status," and "Correspondence/Messages." The claim status page will show if it's pending, approved, or needs action from you. Also definitely check that Messages/Correspondence section regularly - they often put important requests there that you might miss otherwise. The interface does seem to change periodically which makes it confusing, but those main sections should be consistent.

One more thing to watch out for - if your claim status changes to "Approved" but you're not seeing payments yet, check if there's a waiting week. NY has eliminated the waiting week for most claims filed after March 2020, but depending on when you filed and your specific situation, you might still have one. Also, make sure your direct deposit info is set up correctly in the payment preferences section - I've seen people wait weeks for payments only to find out their bank routing number was entered wrong. The whole process is definitely stressful when you're waiting, but most people do get through it eventually!

I just went through this whole process a few weeks ago and it was definitely confusing at first! What really helped me was bookmarking the direct link to the unemployment services page once I found it - saves you from having to navigate through the main my.ny.gov portal every time. Also, I'd recommend checking your status at least every couple of days because sometimes they'll update it but not send you a notification right away. If you're like me and tend to overthink things, try not to stress too much about the "Adjudication in Progress" status - from what I've seen in this community, it's super common and most people's claims do get approved eventually. The waiting is the hardest part but you're doing everything right by staying on top of it and continuing to file your weekly claims!

I'm in a similar situation - filed about 2 weeks ago and have been struggling to navigate the my.ny.gov portal. This thread has been incredibly helpful! Just wanted to add that I discovered you can also access unemployment services through the NY.gov mobile app, which sometimes loads faster than the website. The mobile interface is a bit different but has the same key sections everyone mentioned. Also, if you're having trouble finding the "Unemployment Insurance Services" link, try clearing your browser cache - I was getting an older version of the page that was missing some of the navigation options. Thanks to everyone who shared their experiences, it's reassuring to know this confusion is normal and that most people do get through the process eventually!

I'm new to this community but going through the exact same thing right now! Filed my claim about a week ago and have been so lost trying to figure out where to check my status. This thread is a goldmine of information - I had no idea about the Messages section or that you need to keep filing weekly claims during adjudication. Just logged in and found my claim is also showing "Adjudication in Progress" which was making me panic, but reading everyone's experiences here is really reassuring. Going to bookmark the direct unemployment services link and set up those notifications right now. Thanks to everyone who shared their step-by-step guidance - it's exactly what newcomers like me need to navigate this confusing system!

Just wanted to chime in as someone who recently went through this whole process! I filed my initial claim about 3 weeks ago and went through the exact same confusion with the my.ny.gov portal. What really helped me was creating a simple checklist based on everyone's advice here: 1) Log into my.ny.gov and go to "Unemployment Insurance Services", 2) Check "Claim Summary" for current status, 3) Check "Messages/Correspondence" for any action items, 4) Verify payment info in account settings, and 5) Continue filing weekly claims even during adjudication. My claim was also stuck in "Adjudication in Progress" for about 3 weeks, but it finally got approved last Friday! The waiting is definitely nerve-wracking, but this community's advice about checking the Messages section regularly was crucial - I had two requests for additional info that I would have missed otherwise. Hang in there, the system is slow but it does work eventually!

Just wanted to add my experience as someone who went through this recently! I filed my claim about 6 weeks ago and had the same confusion navigating the portal. One thing I discovered that hasn't been mentioned yet - if you're having trouble finding the unemployment services section, sometimes it helps to log out completely and log back in. I was getting stuck on an old cached version of the site that was missing some menu options. Also, I found it helpful to check my claim status at the same time each day rather than randomly throughout the day - it helped reduce my anxiety about the waiting process. The "Adjudication in Progress" status lasted about 4 weeks for me, but once it changed to "Approved," my first payment came through within 3 business days. Keep filing those weekly claims and checking the Messages section regularly - you've got this!

I'm going through this exact same situation right now! Filed my claim about 8 days ago and have been so confused about where to find my status updates. This entire thread has been incredibly helpful - I had no idea about the Messages section or that I needed to keep filing weekly claims during adjudication. Just logged in using everyone's step-by-step directions and found my claim shows "Adjudication in Progress" too. Reading all these experiences makes me feel so much better about the waiting process. I was starting to worry something was wrong with my claim, but it sounds like this status is totally normal. Going to bookmark the direct unemployment services link and set up those text notifications right now. Thanks to everyone who shared their detailed guidance - it's exactly what us newcomers need to navigate this system!