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I just completed my ID.me verification for my NY unemployment claim on Tuesday. The system says my claim is now 'approved' but I still haven't received any money in my account. Is this normal?? This is my first time filing and I picked direct deposit. How many days should I expect to wait after the ID.me verification before the money hits my account? Getting kinda worried since rent is due next week...
my friend quit bcuz of childcare and got approved right away but that was bcuz her kid has special needs so maybe different rules?
Based on your situation as described, you have a legitimate case for unemployment benefits under the "good cause" provision. The key is demonstrating that you exhausted all reasonable alternatives before quitting. From what you've shared about attempting to find childcare, discussing options with your employer, and lacking family support options, you've covered the major bases. A final tip: after uploading your documentation, if you don't hear back within 3 weeks, try contacting your state representative's office. They often have liaisons who can inquire about stalled unemployment claims. This frequently results in faster processing.
Thank you so much for all your advice. I feel much more prepared now. I'll definitely reach out to my state rep if I don't hear anything in 3 weeks. Really appreciate everyone's help!
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After reading through the thread, I'm almost certain this is a Base Period recalculation. The timing (beginning of Q3) matches exactly. Here's what likely happened: 1. Your original benefit calculation was based on your highest earning quarters in the base period (the year before you applied) 2. Now that we've entered a new quarter (Q3 2025), the system automatically recalculated using the most recent quarters 3. If your earnings were lower in some of these newer quarters, your benefit amount would decrease This is actually standard procedure for NYSDOL but they do a terrible job explaining it to claimants. You can request a review if you believe the calculation is incorrect, but you need to speak with a claims specialist who can access your wage records across all quarters.
That makes perfect sense. I was earning more in 2024 than I was in early 2025 before I got laid off. So as the calculation window shifts forward, it includes my lower earning periods. I hate that they don't explain this clearly anywhere. Thank you!
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Update us when you get this resolved! Were you able to reach someone at NYSDOL? The base period recalculation explanation sounds most likely, but it's important to confirm. Sometimes there can be multiple issues affecting your benefit amount simultaneously.
I finally got through this morning after using that Claimyr service (which worked really well, btw). The rep confirmed it was exactly what you all suggested - a base period recalculation due to the quarter change. Apparently my highest earning quarter from last year dropped out of the calculation window, and was replaced with a lower-earning quarter. The frustrating part is they said a notice WAS sent to my online message center, but it never showed up. The rep said that happens sometimes with automated notices and they're "working on the system issue." At least now I understand what happened. Thanks everyone for your help!
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Just to clarify for anyone reading this thread in the future: If you exhaust your benefits before your BYE date, you have two main options: 1. If you've worked since filing your original claim and earned enough in at least two quarters (typically 10x your weekly benefit amount), you can file a new claim immediately. 2. If you haven't worked enough, you need to wait until your BYE date to file a new claim, unless there are special extension programs available. Don't risk a gap in payments by waiting until the last minute. Start the process as soon as you see you only have a few weeks of benefits remaining.
Update: I used Claimyr this morning and finally got through! You were right - since I worked for about 3 months and earned enough wages, I qualify to file a new claim now. The agent said they'll process it after my current benefits exhaust next week. Such a relief! Thank you everyone for your help.
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They said it would take about 2-3 weeks for the claim to process, and then I should get payments weekly after that as long as I certify. Feels good to finally have this started!
DONT COUNT ON THAT TIMELINE!!! They told me 2-3 weeks too and it took almost 7 weeks before I got a single penny!!! Make sure you keep certifying every week even if you haven't been approved yet!!!
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That's good advice above - definitely keep certifying every week even while waiting for approval. And make sure to check your account/email regularly for any requests for additional information. Those have strict deadlines and can delay your claim if missed.
Will do! I've set a weekly reminder to certify and I'll keep checking my email daily. Fingers crossed this goes smoothly!
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One more important thing for your friend to know: when the company closes, he should request a letter stating the reason for separation is "lack of work due to business closure." Having this documentation will make the claims process much smoother. Also, make sure he keeps his final pay stub, which shows the employer's name, address, and NY employer registration number. These details will be needed on the unemployment application. When filing, he should be very clear that he did not quit and was not fired - the job ended specifically because the business closed.
This is good advice! When my workplace closed, our HR gave everyone a standard letter explaining the closure. Made the unemployment process much easier. Your friend should definitely ask for something in writing before the company completely shuts down.
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Thanks everyone for all the helpful information! I've passed all this along to my friend. He's worked at other jobs before this temporary position, so it sounds like he should have enough wages in his base period. He's going to ask for documentation about the closure from his manager. Really appreciate all the responses!
Good luck to your friend! Just remind him that if he runs into ANY issues with his claim getting stuck, don't waste weeks trying to call repeatedly. Claimyr really does work for getting through to an agent quickly.
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Wait a minute I'm confused now. Is this about NY state tax refunds or federal tax refunds? Because I thought NY was doing their own separate adjustment for unemployment taxes in addition to the federal one? Can someone clarify?
This is referring to the federal tax adjustment for unemployment benefits received in 2021. New York State generally conforms to federal tax treatment of unemployment benefits, but they implement these changes separately. If you're specifically looking for a NY state tax refund, you would need to check your NY state tax account, not the federal IRS transcripts we've been discussing. The NY Department of Taxation and Finance has a separate system for checking refund status.
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Thanks everyone for all the helpful information! I finally got my transcript and found the codes - looks like I'm getting a small refund (code 846) scheduled for next week. For anyone else looking, definitely check the Account Transcript and look for those transaction codes 291 and 846. And make sure you're looking at the right system depending on whether you're checking federal or NY state refunds!
congrats on finding your refund! did u have to do anything special to get it or was it automatic?
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I applied for NY unemployment on February 12, 2025 and have certified for the last 8 Sundays but my status still says "pending"... I received a monetary determination letter about 5 weeks ago but haven't heard anything since. I've submitted all requested information and completed the ID.me verification process. I'm completely willing to provide whatever additional documentation they need, but no one has contacted me and no other communications have been sent. Is there a specific email address where I can reach someone at NYSDOL about my claim? Phone system is completely useless - I've called over 30 times and can't get through to anyone. I'm getting desperate as my savings are almost gone. Any advice would be greatly appreciated.
THE WHOLE SYSTEM IS DESIGNED TO MAKE US GIVE UP!!! They WANT US to get frustrated and stop trying so they dont have to pay!!!!! I had to call 97 TIMES before I got someone and then they said "oh we just needed to verify one thing" which took 30 SECONDS to fix!!!!! 8 WEEKS OF NO MONEY because they couldnt send a letter or email???? THIS IS BY DESIGN PEOPLE!!!
While I understand your frustration, I can assure you the system isn't designed to make people give up. The NYSDOL is dealing with outdated technology and unprecedented claim volumes. What seems like a "30-second fix" often requires multiple verification steps on the backend that aren't visible to you. The department processes thousands of claims daily and is working to improve communication. I know that doesn't help when you're waiting for benefits, but I wanted to provide some context.
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with all due respect thats NONSENSE. they had 5 YEARS since covid to fix the system. the technology excuse is just that - an EXCUSE. billions in tax dollars and they cant figure out how to send an email when theres a problem?? give me a break.
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NYSDOL has a social media team that sometimes responds to issues. Try sending a direct message to their official Twitter or Facebook accounts with your name and the last 4 digits of your SSN (never the full number). Be professional and concise. Some people have reported success getting attention this way when traditional channels fail.
That's a great suggestion - I hadn't thought of that! I'll try reaching out to them on social media today. Thank you!
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I'm so frustrated right now. I've been claiming weekly NY unemployment benefits for the past 3 weeks but haven't received any payments. When I checked my account status it says I need to complete ID.me verification but I don't understand how to do it! The instructions are so confusing and when I tried to upload my license the system kept timing out. Is this why my payments are delayed? Has anyone else dealt with this ID.me stuff? I'm about to be late on rent and have no idea what I'm doing wrong. The hotline just puts me on hold forever then disconnects.
Has anyone else noticed that sometimes the ID.me system says you're verified but NYSDOL still shows you need verification? That happened to me and I had to contact ID.me support to have them manually push the verification status to NYSDOL. Just something to watch out for...
Oh no, that's good to know. I'll keep checking my NYSDOL account to make sure the verification status updates properly. This whole system is so frustrating!
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One final tip - after your ID.me verification is complete, check your message inbox in your NYSDOL account. They'll usually send a confirmation that your identity has been verified and when you can expect payments. If you don't see that message within 5 business days of completing verification, that's when you should follow up.
Thank you! I'll keep an eye on my inbox. I really appreciate everyone's help with this!
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I'm so worried this is going to happen to me too...I'm about to reapply next week when my benefit year ends. Reading this is making me panic. What if I can't pay my rent? Did you try going to the actual unemployment office in person? I'm wondering if that might be better than calling?
Most NY unemployment offices don't handle claims in person anymore - they'll just direct you to use the phone system or website. The exception is if you have a scheduled appointment or attend during specific limited hours for claim assistance. Check the NYSDOL website for locations that offer in-person services and what their hours are. Not all locations offer these services, especially since the 2024 restructuring.
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Just wanted to share what finally worked for me last month. After trying everything, including that Claimyr service someone mentioned (which did get me through but the agent couldn't help with my specific issue), what ACTUALLY fixed my problem was emailing my state senator's office. They have staff dedicated to helping constituents with unemployment issues. I emailed on a Monday explaining my situation, got a response Tuesday asking for details, and by Friday I got a call from a supervisor at NYSDOL who fixed everything. My benefits were in my account the following Wednesday including all my back pay. Don't give up!
This is great advice, thank you! I never thought about contacting my state senator. Do you just use the contact form on their website? Did you need to provide specific documentation when you reached out to them?
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Yes, I used the contact form on my senator's website. When they responded, they asked for: - My full name and address (to verify I'm in their district) - Last 4 of SSN - NY.gov ID (not password) - Date of initial application - Brief description of the issue They have a signed release form they'll send you that authorizes them to inquire about your case. The whole process was surprisingly efficient compared to dealing with NYSDOL directly!
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Tyrone Hill
my friend said ID.me was taking FOREVER to verify people in february when he applied. is it faster now? just wondering cuz i might need to apply soon...
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Kirsuktow DarkBlade
The ID.me part actually went pretty quick for me - took like 20 minutes total. It's just waiting for the money after verification that's stressing me out!
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Anderson Prospero
Quick update on 2025 timelines: The NYSDOL recently updated their processing systems in March, and many claims are now being processed faster than earlier this year. Current averages for first payments after ID.me verification: - Direct deposit: 3-5 business days - Debit card: 5-7 business days - Paper check: 7-10 business days If it goes beyond these timeframes, there might be an issue with your claim that requires attention.
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Kirsuktow DarkBlade
That's helpful, thanks! I'm on day 3 now (if you count the verification day) so hopefully I'll see something by early next week.
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