New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait are we talking about the same thing? I thought payment released meant it was already in your account? I'm so confused by all this unemployment terminology. My claim status says pending but I filed my weekly claim on Sunday like always.

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Danielle Mays

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No, 'payment released' means NYS Department of Labor has approved and sent the payment to your bank, but your bank still needs to process it. 'Pending' means your weekly claim is still being reviewed and hasn't been approved for payment yet.

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Don't panic! I've been on unemployment for about 6 months now and the timing can definitely vary. If your payment was released yesterday and you have direct deposit set up, you should see it by tomorrow or Friday at the latest. Banks typically process unemployment deposits in the early morning hours, so check your account first thing when you wake up. Since you mentioned rent is due soon, you might also want to reach out to your landlord to let them know there could be a day or two delay - most are understanding about unemployment timing issues. Keep an eye on your bank account and if you don't see anything by Friday evening, then I'd start making calls to your bank.

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ugh the whole system is so confusing!! i moved from buffalo to rochester last year and even that was a hassle to update everything. cant imagine going out of state. they make everything so difficult for no reason

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Dmitry Ivanov

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Moving within state is totally different though - that shouldn't affect your benefits at all as long as you update your address.

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Amara Okonkwo

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To answer your follow-up question about job searching - you can look for remote work and jobs in Vermont, but you also need to show that you're still available for suitable work in your New York labor market. The safest approach is to include some NY-based remote positions or jobs you could realistically commute to if needed. Document everything in your work search log because NYS Department of Labor can request this information at any time.

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This is super helpful, thank you! I'll make sure to keep detailed records of my job search activities.

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Luca Russo

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Just file the claim and let them sort it out. Better to apply and potentially get denied than not apply at all. You can always appeal if they make the wrong decision initially.

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KingKongZilla

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This happened to my coworker a few months ago and she got her benefits without any issues. The important thing is documenting everything - keep copies of your resignation letter with the date you submitted it and your intended last day, plus any emails or texts about them telling you to leave early. NYS Department of Labor will want to see that timeline clearly. Also, don't worry about mentioning your future job start date - you're entitled to benefits for the gap period between jobs as long as you're available to work during that time.

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Amina Toure

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I tried Claimyr last week for the same issue (stuck in ID verification with effective days showing 0). Finally got through to someone who could help after trying for weeks on my own. The agent told me there was a flag on my account because I had two employers in my base period, and they were waiting on information from my second employer. She was able to override it since they had already waited past the employer response deadline. Got paid all my back weeks 2 days later. Before using the service I was on the verge of taking out a payday loan just to make rent.

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StarSailor}

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Wow, that's exactly what I needed to hear! I actually did have two employers last year. I'm going to try Claimyr today. So relieved to hear they were able to override it for you!

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Amina Toure

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Good luck! Make sure when you talk to the agent you specifically ask if there's an employer response pending. That was the key question that helped identify my issue.

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StarSailor}

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UPDATE: I used Claimyr this morning and got through to an agent in about 25 minutes! You guys were right - it was an ID verification issue combined with them waiting for info from my previous employer. The agent was able to see that they had sent a request to my employer who never responded, and since it was past the deadline, she manually approved my claim! She said I should see all my back payments within 3 business days. THANK YOU all for your help - I was seriously about to have a breakdown over this.

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Yara Nassar

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Did they say anything about a pending ID verification too? I think I have the same issue and I'm wondering if I need to resubmit my documents.

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Yuki Yamamoto

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@Yara Nassar The agent said my ID verification was actually completed - the real hold-up was just the employer response. She recommended checking your account to see if it still shows pending "for" ID verification. If it does, you might want to try re-uploading your documents or ask the agent specifically about it when you call. Hope this helps!

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Rosie Harper

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same boat here! my supervisor has been targeting me ever since I took FMLA leave last year. creating impossible deadlines, excluding me from meetings, the works. documenting everything but scared to quit without knowing if ill qualify for benefits

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Rita Jacobs

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If you're being retaliated against for taking FMLA, that could definitely qualify as good cause for resignation. Make sure you're documenting the timeline and how the treatment changed after your leave.

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Before you make any decision, I'd strongly recommend consulting with an employment attorney who offers free consultations. Many workplace situations that feel like "just" toxic management actually cross the line into illegal harassment or discrimination. An attorney can help you understand if you have grounds for a constructive dismissal claim, which is when working conditions are so bad that quitting is essentially being forced out. This could potentially strengthen your unemployment case significantly. Also, if there are other legal violations happening (wage theft, safety issues, discrimination), you might have additional options beyond just unemployment benefits. Document everything with dates and times, and consider whether any coworkers witnessed the behavior. The consultation is usually worth it even if you decide not to pursue legal action.

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