When I had to renew my claim back in March, they also asked me if I had received any severance pay or vacation payout from my last employer. My situation was a bit different though because I had been working part-time for a while before getting laid off again. But yeah, the job search documentation is super important! I actually missed a week of benefits because I couldn't prove I'd been looking for work one week when I was sick.

Update: So did your sister make the call yet? What happened? I'm curious because my brother has to do the same thing next month and I want to prepare him.

Just an update for anyone finding this thread later: NYSDOL acknowledged this as a system issue in their February 2025 update. They're working on fixing it, but in the meantime, you should: 1. Answer the break in claim questions with your most recent employer information 2. Continue certifying weekly as normal 3. Allow 3-5 business days for payment instead of the usual 1-2 days The system flag is automatically cleared after the first affected payment processes. If your payment doesn't arrive within 5 business days, then you should contact them for manual intervention.

hey does anybody know where to find your employer's EIN if you don't have it? my old boss won't answer my texts

anyone else notice they're way slower processing claims this year compared to last year?? my claim in 2024 was way faster

Just wanted to update everyone - I FINALLY got through to someone at NYSDOL! I used the Claimyr service mentioned above and got connected to an agent in about 20 minutes (after trying for weeks on my own with no luck). Turns out my claim had a random "additional verification needed" flag on it, even though I'd already done ID.me. The agent was able to clear it immediately and said I should see all my back payments within 3-5 business days. She couldn't explain why it got flagged or why nobody contacted me about it. Thank you all for your help and suggestions! For anyone else stuck in ID.me verification limbo - definitely try to speak with an actual person rather than just waiting. The system doesn't seem to resolve these issues automatically.

Just to clarify something important: Your friend should NOT submit a new claim. That will only complicate things further. This is just a payment processing issue with their existing claim. Also, make sure they keep certifying weekly (just once!) even if they're not receiving payments yet. Once the issue is resolved, they'll receive all back payments they're eligible for.

UPDATE: My friend finally got through to NYSDOL this morning! You were all right - the double certification triggered a fraud review. They told her it would be resolved within 72 hours and all back payments would be processed. Thank you all for your help and advice!

I'm a bit confused by some of the responses here. Let me clarify: 1. When your Benefit Year Ends (BYE date), you MUST file a new claim if you want to continue receiving benefits. This is true regardless of what any representative tells you. 2. The $300 overpayment is a separate issue that needs to be addressed. You have the right to appeal this determination if you believe it's incorrect. 3. For the back weeks you certified but didn't get paid: Once you file a new claim and it's approved, you can request backpayments for those weeks. You'll need to speak with a claims specialist, as this won't happen automatically. I recommend doing the following in this order: 1. File your new claim immediately 2. Submit an appeal for the overpayment (if you believe it's incorrect) 3. Once your new claim is processed, contact them about the backpayments Document everything - dates you called, who you spoke with, what was said. This will be important if you need to escalate the issue.

u might wanna check if ur identity verification is still good too. sometimes when BYE happens they need u to do the ID thing again

my friend quit bcuz of childcare and got approved right away but that was bcuz her kid has special needs so maybe different rules?

Based on your situation as described, you have a legitimate case for unemployment benefits under the "good cause" provision. The key is demonstrating that you exhausted all reasonable alternatives before quitting. From what you've shared about attempting to find childcare, discussing options with your employer, and lacking family support options, you've covered the major bases. A final tip: after uploading your documentation, if you don't hear back within 3 weeks, try contacting your state representative's office. They often have liaisons who can inquire about stalled unemployment claims. This frequently results in faster processing.

Has anyone who was missing their 8/8 payment received it yet? Just curious if the system is starting to catch up or if people are still having issues. This would help the OP know if it's a widespread temporary glitch or something they need to address individually.

UPDATE: My payment finally processed! It took 4 days but it's now showing as 'paid' in my payment history. For anyone else experiencing this issue, I ended up using the Claimyr service mentioned above and got through to an agent in about 45 minutes (after trying for days on my own with no success). The agent told me there was a system delay affecting a batch of claims from the 8/8 certification week, and they had to manually push mine through. Thanks everyone for your help and suggestions!

UPDATE: For anyone still following this thread, NYSDOL just posted an official notice about the KeyBank delays on their website. They acknowledge the issue and state that all delayed April payments should be processed by May 24th. They're working with KeyBank to expedite the transfers and have added extra staff to handle inquiries. If you don't receive your payment by the 24th, they recommend filing a payment trace through your online account.

UPDATE: My benefits FINALLY hit my KeyBank account this morning! It took exactly 32 days from when they were released. For anyone else waiting, hang in there - they do eventually come through. I'm definitely switching to direct deposit to my regular bank now though - never going through this stress again!

Why is New York always SO SLOW with everything?? I'm in the same boat waiting. My brother lives in Ohio and got his state unemployment tax adjustment like 3 weeks ago already. Meanwhile NY is dragging their feet as usual. Don't even get me started on how they handled the original unemployment claims last year!!!

UPDATE: Mine just came through!!! Woke up this morning and checked my emerald card - $1,342 deposited! So excited. Looks like they're processing them now. Check your accounts everyone!

my cousin works for nysdol she says there doing some kind of big update to stop fraud or something this week so everything is slow

UPDATE: My payment just came through! Just wanted to let everyone know who might be in the same boat. Looks like it was just delayed by about 36 hours from the normal time. Thanks everyone for your help and reassurance!