New York Unemployment

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Ask the community...

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Hey! I just went through this exact same headache last month and wanted to share what finally worked for me. Your IDNYC definitely won't work - I tried every combination of those digits and the system just rejects it outright. Here's my step-by-step that actually got me through: **First priority:** Check if you have a passport anywhere (mine was expired 6 months but still worked!) **If no passport:** DMV non-driver ID is your only option. Some insider tips: - Jamaica Ave DMV in Queens does walk-ins Mon/Wed/Fri before 10:30am - Bring birth certificate, social security card, 2 pieces of mail for address proof, and $9 exact cash - Your IDNYC actually helps as secondary verification even though it's not the main ID **Emergency option:** Call unemployment at exactly 8:01am (not 8:00 - everyone calls then). Explain you're getting state ID but need to file urgently. Sometimes they'll let you submit with a case worker note. I was panicking just like you but got everything sorted in 3 days. The key is having multiple plans running at once instead of putting all your eggs in one basket. Don't try to manipulate those IDNYC numbers - it'll just flag your account for fraud review and create way bigger problems! You got this! 💪

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This is super helpful! I love the specific timing tip about calling at 8:01 instead of 8:00 - that's the kind of detail that could actually make the difference. The Jamaica Ave DMV walk-in schedule is also really useful since I'm in Queens. I'm definitely going to try the passport hunt first since that would be the fastest solution if I can find it. Really appreciate you laying out multiple backup plans - having options makes this feel way less overwhelming than when I thought I was stuck with just the IDNYC. Thanks for sharing your experience! 🙏

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I'm dealing with this exact same issue right now! My IDNYC has the same 14-digit format and I was so confused about which numbers to use. Reading through all these responses is honestly such a relief - I was starting to think I was missing something obvious. Quick question for everyone who got through this - did any of you have success with the birth certificate + social security card combo that someone mentioned? I don't have a passport and the DMV appointments are booked out for weeks in my area. Also super grateful for all the specific DMV location tips with walk-in hours. This community is amazing - way more helpful than the actual unemployment website! Going to start calling around to different DMV locations tomorrow morning. Thanks everyone for sharing your experiences. Makes this whole process feel way less impossible! 🙏

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I'm experiencing the exact same frustration! Filed my weekly claim on Tuesday morning and it's now been several days with no payment. This is my first time dealing with the unemployment system and I was really starting to panic that I had made some error on my certification. Reading through everyone's responses here has been incredibly helpful and reassuring - it sounds like those of us who file on Tuesday get pushed into the next processing cycle, which means we won't see our payments until the following Tuesday for processing and then Wednesday/Thursday for the actual deposit. That's such a long wait when you're already dealing with the financial stress of unemployment! I had absolutely no idea that the day you file makes such a huge difference in payment timing. The NYS Department of Labor website really should make this information much clearer - it would save people like us so much unnecessary anxiety during an already difficult time. I'm definitely going to call that automated line at 888-581-5812 that @Oscar mentioned to check my payment status tonight, and I'll absolutely be switching to filing on Sunday or Monday from now on to avoid this stressful delay. Thanks so much for posting this question Keith - it's such a relief to know we're all navigating the same confusion and that this timing issue is completely normal for Tuesday filers!

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I'm going through the exact same thing! This is my second week filing and I also certified on Tuesday morning. It's been really nerve-wracking waiting and not knowing if I did something wrong. This whole thread has been so helpful - I had no clue that filing on Tuesday would delay everything by a whole week! It's crazy that the NYS Department of Labor doesn't explain this timing anywhere obvious on their website. I've been checking my bank account obsessively for days thinking maybe I missed some step in the process. I'm definitely going to call that automated number tonight to at least confirm my claim is being processed, and I'll be filing on Sunday from now on for sure. Thanks everyone for sharing your experiences - it's such a huge relief to know this confusion is totally normal and we didn't mess anything up!

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I'm dealing with this exact same issue! Filed my weekly claim on Tuesday and it's Friday now with still no deposit. This is only my third week filing and I was getting really worried that something went wrong with my certification. Reading through everyone's experiences here has been such a huge help - I had no idea that Tuesday filers get pushed to the next processing cycle! The timing really isn't explained clearly anywhere on the NYS Department of Labor website which just adds to the stress when you're already dealing with job loss. I'm definitely going to call that automated line at 888-581-5812 that @Oscar mentioned to check if my payment has at least been issued, and I'll absolutely be switching to filing on Sunday or Monday from now on to avoid this long wait. It's so frustrating to have to wait over a week for money you really need, but at least now I know this is normal timing for Tuesday filers and not something I messed up. Thanks for asking this question Keith - this thread has been way more informative than anything on the official site!

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I'm dealing with a similar situation right now and this thread has been incredibly helpful! I got denied for regular UI two weeks ago but can still certify. After reading everyone's responses, I checked my denial letter more carefully and it does mention the alternate base period evaluation. I've been so stressed thinking I was doing something wrong by continuing to certify, but now I understand it's actually the right thing to do. Has anyone here had experience with how long the ABP evaluation typically takes? I know Emma mentioned 6 weeks, but I'm wondering if that's pretty standard or if it varies a lot. Also keeping detailed records of everything like you all suggested - screenshots, dates, everything. This whole system is so confusing but at least this community helps make sense of it all!

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I'm glad this thread helped you feel less stressed about the situation! From what I've seen in this community, the ABP evaluation timeline can vary quite a bit - I've heard anywhere from 4-8 weeks depending on how backed up they are. The 6 weeks Emma mentioned seems pretty typical though. One thing I'd suggest is setting up email notifications if you haven't already, so you get alerted immediately when there are any updates to your claim status. Also, if you do end up needing to call them for clarification, try calling right when they open at 8am - that seems to be when people have the most luck getting through. Keep doing what you're doing with the detailed records - that's exactly what you should be doing in this situation!

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I'm going through this exact same situation right now and this thread is a lifesaver! Got my denial letter last week for insufficient base period wages but the system still lets me certify. I was panicking thinking I might accidentally commit fraud or something, but after reading all your experiences it sounds like this is totally normal when they're evaluating you for the alternate base period. My denial letter does mention the ABP evaluation too, so I'm going to keep certifying weekly like everyone suggests. It's so frustrating that the system doesn't make this clearer - like why can't they just send a message saying "hey, we're still reviewing your case under different criteria, keep certifying"? Anyway, thanks to everyone who shared their experiences, especially those who got approved eventually. Gives me hope that this will work out! I'll definitely keep detailed records of everything and try calling them when I get a chance, though it sounds like getting through is a nightmare.

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You're absolutely right about how confusing the system is! I just went through this same situation a few months ago and it's nerve-wracking when you're not sure if you're doing the right thing. The good news is that if your denial letter mentions ABP evaluation, you're definitely supposed to keep certifying - that's not fraud at all, it's actually what they expect you to do while they review your case under the alternate base period. I totally agree they should make this clearer in their communications! One tip that helped me during the waiting period was to screenshot my certification confirmations each week and save the denial letter in multiple places. Also, if you do try calling, I had better luck calling around 2-3pm on Wednesdays rather than first thing in the morning when everyone else is trying too. The whole process is stressful but hang in there - most people I've talked to who had the ABP evaluation eventually got approved and received all their back pay. Keep doing what you're doing!

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I've been on unemployment for about 6 months now and here's what I've learned about the timing: The KeyBank card deposits are pretty consistent but there's always that nerve-wracking 24-48 hour window after the release date. In my experience, if your payment was released yesterday (Tuesday), you should definitely see it by Thursday morning at the latest. The first payment can sometimes take an extra day or two compared to regular weekly payments. I'd recommend checking the KeyBank app first thing tomorrow morning around 6-7am - that's when mine usually posts. If it's not there by Thursday afternoon, then I'd start making calls. Good luck with the rent situation, I know how stressful that waiting period can be! 🤞

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I've been dealing with the same KeyBank timing issues for months now. Based on my experience, if your payment was released yesterday, you should see it hit your card by tomorrow morning (Wednesday). The timing is usually pretty consistent - 1-2 business days after the release date. My payments typically show up around 6-8am when they do post. Since this is your first payment, it might take an extra day compared to regular weekly payments, but I wouldn't panic unless it's not there by Thursday. The KeyBank automated phone line (866-295-2955) can sometimes show pending deposits before they appear in your account balance, so try calling that if you want to check. Hang in there - the waiting is the worst part but the money will come through!

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@Zoe Christodoulou I went through this process last year and it's definitely worth pursuing! The key thing to understand is that there are different types of training benefits. Section 599 is the most common - it allows you to attend approved full-time training while continuing to collect unemployment without having to do job searches. However, it doesn't cover tuition costs. If you're laid off due to trade/globalization reasons, you might qualify for TAA which can actually help pay for training. I'd recommend calling the NYS Department of Labor training unit directly (though be prepared for long hold times) or visiting your local career center where they can walk you through the application process in person. Make sure to have your training program information ready before you apply.

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@Dmitry Popov Thanks for the detailed breakdown! This is exactly what I was looking for. I m'curious about the career center option you mentioned - is that usually faster than trying to get through on the phone? I ve'been hesitant to go in person but if they can actually walk me through the application that might be worth it. Also, do you know if there s'a specific time limit on when you have to apply for Section 599 approval after starting your unemployment claim?

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I actually just went through the Section 599 approval process a few months ago for a cybersecurity bootcamp. The career center route is definitely faster than calling - I was able to sit down with a counselor who helped me fill out Form TE-549 correctly and explained exactly what documentation I needed. They also verified that my program was on the ETPL list right there in the office. As for timing, you can apply for Section 599 approval at any point during your unemployment claim, but you MUST get approval before starting classes. I applied about 6 weeks into my claim and it worked fine. Just remember that Section 599 only waives job search requirements - you still need to be physically able to work and available for work outside of class hours. If you're doing a full-time intensive program, make sure to discuss this with your counselor to avoid any issues with your claim.

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@Cass Green This is really reassuring to hear from someone who just went through it! I was worried about the timing since I m'already a few weeks into my claim. Quick question - when you say you need to be available "for work outside of class hours, does" that mean if the bootcamp had evening classes, you d'still need to be available for day shifts? I m'looking at a program that runs Monday-Friday 9-5, so I m'wondering if that would create availability issues with NYS Department of Labor.

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