New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Luca Greco

•

I'm in almost the exact same situation right now! Just filed for unemployment last week after getting laid off from my office job, and my former manager was really bitter about the whole thing. Made some comments about "people taking the easy way out" that have had me stressed about this notification process. But honestly, reading through everyone's experiences here has been incredibly reassuring! It sounds like even when former employers do get that automatic notification from NYS Department of Labor, most don't bother contesting legitimate layoffs - especially when you have good documentation like that text about slow sales. I have my official layoff letter that mentions "budget cuts and workforce reduction," so I'm feeling more confident now. It's frustrating that we have to worry about former employers' negative attitudes when we're already dealing with the stress of losing our jobs, but you're absolutely right that this is exactly what the unemployment system is designed for. We paid into it through our paychecks, so we shouldn't feel guilty about using it when we legitimately need it. Thanks for starting this discussion - it's really helpful to know so many others have navigated this successfully even with difficult former managers!

0 coins

Omar Zaki

•

I'm dealing with this exact same anxiety right now! Just got laid off from my cashier position at a grocery store three days ago and filed my unemployment claim yesterday. My former manager was really frustrated during the layoff meeting and made some pointed comments about people "gaming the system" which has me really worried about how they'll react when they get that notification from NYS Department of Labor. Reading through everyone's experiences here is such a relief though - it sounds like most legitimate layoffs don't face any real pushback even when former employers are bitter about it. I have my termination letter that clearly states "position eliminated due to reduced hours and staffing cuts" so hopefully that's good enough documentation if they try to contest it. It's already stressful enough dealing with unexpected unemployment without having to worry about drama from your former employer, but I'm trying to remember what everyone said about how we paid into this system through our paychecks. Thanks to everyone for sharing your stories - it really helps knowing so many others have successfully gone through this process even with difficult managers making harsh comments!

0 coins

Emma Davis

•

@Omar Zaki I m'also new to this community and just went through this same nerve-wracking experience! Your termination letter stating position "eliminated due to reduced hours and staffing cuts is" excellent official documentation that clearly shows this was a legitimate business decision. I was in a very similar situation recently - got laid off from my job and was anxious about my former manager s'negative attitude toward unemployment benefits. But after reading through all these experiences here, I realized that most employers don t'actually contest claims when there s'solid proof of a legitimate layoff like yours. The automatic notification to employers is just standard procedure because they help fund the system, but it doesn t'mean they ll'cause problems for legitimate claims. What really helped ease my mind was understanding that we contributed to this unemployment insurance through every paycheck, so we absolutely deserve to use these benefits while job searching. Don t'let your former manager s'harsh comments get to you - their frustration is about the business situation, not about your right to these benefits you ve'earned!

0 coins

Emma Wilson

•

I've been following this thread and my heart goes out to you - I was in almost the exact same situation 8 months ago when my NY benefits ran out. Single mom, two kids, worked retail for 5 years before the store closed. The panic is real and completely understandable. What saved me was attacking this from multiple angles at once instead of waiting for one perfect solution. I immediately applied for emergency assistance (SNAP, emergency rental help through my county), signed up with three different temp agencies in one week, and started doing grocery pickup shifts for Walmart on weekends. The temp work led to a permanent position after about a month - not my dream job, but steady income with benefits. One resource that really helped was contacting my local Assembly member's office - they have staff who specialize in helping constituents navigate state services and can sometimes fast-track applications or find programs you didn't know existed. Also, check if your area has any "back to work" clothing closets - having proper interview clothes made a huge difference in my confidence. The combination approach worked: temp income kept us afloat while I built toward something permanent. You're clearly a fighter and a good parent - that restaurant experience shows dedication and customer service skills that transfer everywhere. Take it one day at a time, but definitely start with the emergency assistance applications and temp agencies tomorrow. You've got this!

0 coins

Ava Garcia

•

This is such comprehensive and practical advice - thank you for sharing your experience! I love the idea of contacting my Assembly member's office - I never would have thought they could help with state services but that makes total sense. And the clothing closet suggestion is brilliant - I hadn't even thought about interview clothes but you're absolutely right that it makes a huge difference for confidence. Your multi-angle approach is exactly what I'm seeing as the common thread in all the success stories here. It's encouraging to hear from another single parent who made it through this - knowing you went from the same scary place to stable employment gives me hope. I'm writing down your action items for tomorrow: emergency assistance applications, temp agencies, and contacting my Assembly member's office. Thank you for the reminder to take it one day at a time instead of getting overwhelmed by everything at once!

0 coins

PixelPioneer

•

Reading through everyone's responses here has been incredibly helpful - this community is amazing! I wanted to add one more resource that helped me when I was transitioning off unemployment benefits last year. Check with your local WIC office even if you don't currently receive WIC benefits - they often have information about emergency food assistance and job training programs that aren't widely advertised. They also sometimes have partnerships with employers who specifically want to hire parents because they value the reliability that comes with having kids depending on you. Additionally, if you're comfortable with it, consider reaching out to your kids' school counselors or social workers. They often know about local resources for families in crisis and can sometimes connect you with other parents who've been through similar situations and found solutions. Schools also sometimes need substitute cafeteria workers or custodial help on short notice - not glamorous but it's immediate income and usually very flexible around your own kids' schedules. Your restaurant experience would be perfect for school food service. Stay strong - you're clearly a devoted parent and that determination will carry you through this!

0 coins

AaliyahAli

•

Just wanted to add my experience - I've been on NY unemployment for about 8 months now and this kind of delay happens pretty regularly, especially after they do system updates. What I've learned is to always screenshot your certification confirmation page right after you submit it. That way you have proof with the confirmation number and timestamp if anything goes wrong. The payments have always come through for me even when the website shows delays, but having that screenshot gives me peace of mind. Also, if you use direct deposit, you can sometimes see the pending deposit in your bank account before it shows up in the NYSDOL system!

0 coins

That's such a smart tip about screenshotting the confirmation page! I wish I had thought of that yesterday. I do have the confirmation number written down but a screenshot would definitely be better proof. And you're right about checking your bank account - I just looked and there's actually a pending deposit that wasn't there this morning! Thanks for the reassurance that the payments always come through even when their website is being glitchy.

0 coins

Sean Murphy

•

I'm going through the exact same thing! Certified yesterday and was getting really worried when I didn't see anything in my payment history this morning. I'm pretty new to the NY unemployment system so I wasn't sure if this was normal or if I had messed something up. Reading through all these comments has been incredibly helpful - sounds like their system has been having regular delays since the updates but the actual payments still go through on schedule. Really appreciate everyone sharing their experiences and tips, especially about screenshotting the confirmation page and that Claimyr service for getting through on the phone. It's reassuring to know this is a known issue and not just me doing something wrong!

0 coins

Sasha Reese

•

My payment always hits tuesday night around 10pm during holiday weeks

0 coins

facts! like clockwork 👌

0 coins

@Atticus Domingo don't stress too much about it! I had the exact same thing happen to me last month during a holiday weekend. The "recorded on system" message is actually a good sign - it means your certification went through properly. Since you certified yesterday and today is the day after Palm Sunday, you're probably looking at Tuesday night or Wednesday morning for the deposit to hit your account. The DOL systems don't process payments on holidays or weekends, so there's always that 1-2 day lag. Your claim details look solid - 74 days remaining and $504 weekly is a good amount. Just keep checking your account and it should show up soon. If it doesn't appear by Thursday, that's when I'd start to worry and maybe give them a call.

0 coins

NY unemployment payment missing after certifying for 09/12/2023 - Payment history stops at 09/06 despite having $11,780 remaining benefits

I just logged into my ny unemployment account to check my payments and something weird is happening. My screen shows that I certified for benefits for the week ending 09/12/2023, but the payment hasn't been released yet. The last payment showing on my account is from 09/06/2023 for the week ending 09/05/2023. My Benefit Year Ending Date is 04/17/2024 with a Weekly Benefit Amount of $217 and I still have about $11,780 left in my Maximum Amount Payable. I have 82 Effective Days Remaining. When I log in to uihp2.labor.ny.gov/UBCI, I can see my Latest Transaction(s) as of today, and it clearly shows "You last certified for benefits for the week ending 09/12/2023" but then only shows "Your payment for the week ending 09/05/2023 was released on 09/06/2023." There's this explanation on my account about how payments work: "Weekly payments showing '0' under the 'Effective Days' column, and Debit Card or Direct Deposit under the 'Type' column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." It also says something about effective days: "Each effective day represents one-fourth of your total weekly benefit rate. There is a maximum of 4 effective days each week, and you must qualify for all 4 effective days in order to receive your total weekly benefit rate. For each day in the week that you are not eligible to receive benefits, you will receive one less effective day, which is equivalent to one fourth of your weekly benefit rate." I've been certifying on time every week just like normal and haven't changed anything. Has anyone else had this problem where they certified but the payment just doesn't show up in the system? Do I need to call them or will it fix itself? This has never happened before and I really need this money for rent next week.

It's probably because of Labor Day. Holidays often mess up their processing schedule even though they never admit it. I bet it posts by Friday.

0 coins

Emily Sanjay

•

this is actually a good point! i totally forgot about the holiday

0 coins

This is so frustrating! I had a similar issue a few weeks ago where my payment just vanished into thin air after certifying. Turns out there was a "technical glitch" on their end (their words, not mine). I ended up having to call multiple times before someone could actually see what happened in their system. The first few agents I talked to basically just told me to "wait and see" but the last one actually dug deeper and found that my payment got stuck in some kind of processing queue. She was able to manually release it and I got my money within 2 days. Don't let them brush you off - keep pushing for an actual explanation of what's going on with your specific claim. And definitely document everything like others have suggested. Good luck! 🤞

0 coins

This gives me hope! I'm definitely going to keep calling until someone actually looks into it properly. It's crazy how inconsistent the agents are - some actually help while others just give you the runaround. Thanks for sharing your experience! Did they give you any explanation for why it got stuck in the first place?

0 coins

Prev1...8788899091...1378Next