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NY unemployment payment only half the normal amount - why did I get 2 days instead of 4?

I'm really confused about my NY unemployment payment this week. I normally get paid for 4 days each week, but this time they only gave me 2 days worth??? But the weird thing is my maximum payable amount actually went UP by like $780. Has anyone else had their payment cut in half this week? I checked my payment history and everything was normal until now. I triple-checked that I answered all the certification questions the same as always. Should I call them or is this some kind of system glitch they're fixing?

Val Rossi

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This is likely due to a partial unemployment determination review. When the system recalculates your maximum benefit amount (which explains why it went up), it sometimes processes payments differently during that week. The fact that your maximum amount increased is actually good news - it means they probably found additional wages in your base period that weren't initially counted. I recommend waiting until next week's payment before calling. If your next payment is still only for 2 days, then definitely contact them. But most likely next week will return to normal with the higher maximum benefit amount.

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Romeo Quest

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Thanks for explaining! That helps calm me down a bit. So you think I'll still get the other 2 days eventually? Or is that money just gone?

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Eve Freeman

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same thing happned to me last month!! they only paid me for 3 days instead of my normal 4 days but then the nxt week it was back to normal. never found out why tho.

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Romeo Quest

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That's good to hear it went back to normal for you. I was worried this was going to be permanent!

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THEY ARE DOING THIS TO EVERYONE!! I've been getting partial payments for THREE WEEKS now! Every time I call the automated system it just says my claim is "under review" but no explanation why. This department is a DISASTER in 2025, even worse than before. They can change your benefits whenever they want with ZERO notice.

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Caden Turner

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This isn't actually happening to everyone. There are legitimate reasons why payment amounts change, including benefit recalculations, unreported earnings reviews, and system updates. If your claim has been under review for three weeks, that's different than what OP is describing with a single partial payment and an increase in maximum benefits.

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If your maximum benefit amount went up, that usually means they found additional wages in your base period or corrected an error in your benefit calculation. But I'm confused why they'd only pay you for 2 days in the same week. Did you report any work/earnings for that week? Sometimes even a small amount of reported income can reduce your weekly benefit.

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Romeo Quest

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No, I didn't work at all or report any income. That's why I'm so confused! It's exactly the same as every other week except I only got half the money. I'm going to try calling tomorrow.

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Harmony Love

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Whenever you see weird payment issues like this, it's critical to get through to an actual NYSDOL agent. The online system only tells you so much, and these partial payment situations often need human intervention. I struggled with a similar issue for weeks trying to use the automated phone system. I finally got through to a real agent by using Claimyr (claimyr.com). They have a service that helps you bypass the phone queues and actually connect with NYSDOL. I was skeptical at first but they got me connected in about 20 minutes when I had been trying for days on my own. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent explained that my partial payment was due to a wage recalculation that temporarily affected my weekly benefit, very similar to what you're describing. They fixed it on the spot.

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Romeo Quest

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Thanks for the tip! I've been calling all morning and can't get through. I'll check out that service if I don't have any luck by tomorrow.

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Rudy Cenizo

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so your maximum amount went up but u got less money? that makes no sense at all lol. the system is broken, typical nysdol nonsense. they prob just hope people dont notice when they underpay.

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Val Rossi

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It actually does make sense in certain circumstances. The maximum benefit amount is the total amount available for the entire claim period, while the weekly benefit amount determines how much you get each week. A recalculation can affect both, and during the recalculation week, sometimes payments are processed differently. It's not a perfect system, but there is logic behind it.

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Caden Turner

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This sounds like what happens during a monetary redetermination. Essentially, they found additional wages in your base period that weren't included in your original determination. The system first increases your maximum benefit amount, but during that processing week, payment days can be split. If this is what's happening, you should receive a monetary redetermination notice in your online account or by mail in the next few days explaining the increase. The notice will show your old and new weekly benefit amounts, along with the updated maximum benefit amount. For your next certification, you should receive the full weekly amount. If not, you'll definitely need to speak with a representative to have them review your claim.

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Romeo Quest

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Oooh I just checked my messages and there IS a monetary redetermination notice from yesterday! I didn't even notice it before. You're right - it shows my weekly benefit amount going up by $65 and the maximum benefit increased too. I guess I just need to wait for next week and see if I get the full amount. Thank you!

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Eve Freeman

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did u work any days that week? even 1 day of work can mess up ur payment

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Romeo Quest

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Nope, didn't work at all. I answered all the questions exactly the same as always. That's why it's so weird!

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Wait til you get an overpayment notice next! That's what happened to me after my benefit amount changed. First they underpaid me, then they said I owed them $2,450 for no reason!!! The whole system is designed to confuse people so they just give up.

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That's a different issue. The OP is experiencing a benefit recalculation that resulted in an INCREASE to their maximum benefit amount. Overpayment notices typically happen when unreported income is discovered or when eligibility issues are identified. Let's not worry them about problems they aren't having.

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Val Rossi

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Based on your update that you received a monetary redetermination notice, that definitely explains what's happening. During redetermination weeks, the system sometimes processes partial payments, but your next payment should be the full new weekly benefit amount. The good news is that your weekly benefit amount has increased by $65, which is substantial! This is actually a positive change to your claim. If for some reason your next payment isn't the full amount, then it would be time to contact NYSDOL for clarification.

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Romeo Quest

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Thank you so much for all your help! I feel much better now that I understand what's happening. I'll update next week once I get my next payment to let everyone know if it goes back to normal.

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