New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just make sure you file your weekly claims even while your initial claim is being processed! I made that mistake when I first filed and it delayed everything. Also start looking for work right away because you'll need to show job search activities on your weekly claims.

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How many job applications do I need to show each week?

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You need to conduct at least 3 work search activities per week in NY. This can include applying for jobs, attending job fairs, or networking activities. Keep detailed records of everything.

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I went through this exact same situation last year when I got laid off from my warehouse job. Since you were terminated due to company restructuring (not for cause), you should definitely qualify for benefits. When you file online at my.ny.gov, you'll need your Social Security number, driver's license, and employment history for the last 18 months including employer names, addresses, and dates worked. The process is pretty straightforward - just be honest about why you left and let them know it was a layoff due to restructuring. Good luck!

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Thanks for the detailed info! Quick question - when you say employment history for the last 18 months, do I need exact start/end dates or just approximate months? I worked a couple part-time jobs before my retail position and I'm not 100% sure of the exact dates.

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sorry about ur job, that sucks. yeah file asap, dont wait around

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Hey Carmen, really sorry to hear about your job loss - that's always stressful. Everyone's given you good advice about filing immediately, but I wanted to add a couple practical tips: When you apply online, try to do it early in the morning or late at night when the system is less busy. Also, keep copies of everything you submit and screenshot confirmation pages. The NY system can be glitchy sometimes. And don't forget you'll need to certify for benefits every week even during that waiting period. Hang in there - you've got this!

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@Vera Visnjic This is really helpful advice! I didn t'think about the system being busy at different times. Quick question - when you say certify "for benefits every week, what" exactly does that mean? Is it like proving I m'still unemployed or something? And do I need to show that I m'actively looking for work right away or can I take a few days to get organized first?

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This exact same thing just happened to me this week! I've been consistently certifying every Sunday since I started my claim in January, and suddenly this week the system started asking me about a "break in claim" and wanted my employer's EIN. I was so confused because there was no break - I haven't missed a single week of certification! Reading through all these comments is such a huge relief. I was worried I had somehow messed up my claim or that there was fraud on my account. I ended up entering my most recent employer's information like everyone else suggested. Hopefully my payment will just be delayed a few days instead of causing bigger issues. It's really frustrating that this is such a widespread problem but NYSDOL hasn't posted anything about it on their website. A simple notice would prevent so much unnecessary panic for people who are already stressed about being unemployed. Thanks everyone for sharing your experiences - this thread has been incredibly helpful!

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I'm so glad I found this thread! This literally just happened to me today - I've been certifying every week since December and suddenly got hit with all these confusing questions about a break in my claim that never existed. I was starting to panic thinking I'd somehow messed up my account or that there was some kind of fraud issue. It's such a relief to see this is happening to so many people and that it's just a system glitch. I also entered my last employer's EIN when prompted, so hopefully my payment will just be delayed a few days like everyone else experienced. Really appreciate all of you sharing your stories - it's helped calm my nerves so much! Agree that NYSDOL really needs to post something about this on their website.

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This just happened to me too! I've been certifying weekly since December without any problems, then today I got blindsided with questions about a "break in claim" that definitely didn't happen. The system wanted my return to work date and employer EIN - I'm like, I'm still unemployed, what return to work date?? I was starting to freak out thinking I'd somehow screwed up my claim. Finding this thread has been such a relief - knowing it's a widespread system glitch and not something I did wrong. I entered my last employer's info like everyone else suggested, so fingers crossed my payment just gets delayed a few days. Really wish NYSDOL would acknowledge this issue publicly instead of leaving everyone to figure it out on their own!

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same here! been doing mostly online apps but wasn't sure if they were good enough

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Online applications are definitely valid! I've been filing claims for 6 months now and the NYS Department of Labor accepts any legitimate job search activity. Besides online apps through Indeed, LinkedIn, company websites, etc., you can also count things like: updating your resume on job sites, attending virtual job fairs, reaching out to recruiters on LinkedIn, or even informational interviews with people in your field. The key is documenting everything - I keep a spreadsheet with company name, position, date, and method of contact. As long as you're actively searching and can show 3 genuine attempts per week, you should be fine.

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This is super helpful! I never thought about counting resume updates on job sites as job search activities. Does updating your LinkedIn profile also count, or does it need to be more direct contact with employers?

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If you're having trouble getting through to NYS Department of Labor to ask questions about your specific situation, I had good luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself when I had questions about my base period wages.

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Interesting, I've never heard of that service. Is it legit? I might need to talk to someone if my claim gets complicated.

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Yeah it's legitimate, they just help you get through the phone queue. I was skeptical at first but it actually worked when I couldn't reach anyone for weeks about an issue with my weekly claim certification.

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Just wanted to add that you should definitely file your claim as soon as possible since there's a waiting period before benefits start. New York has eliminated the unpaid waiting week, but there can still be processing delays. Also, make sure you have all your employment documentation ready - W-2s, pay stubs, and any separation paperwork from your employer. The $75k salary you mentioned shouldn't be an issue at all for eligibility, and you'll likely qualify for close to the maximum weekly benefit amount.

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This is really helpful advice! I didn't realize NY eliminated the waiting week - that's great news. I do have all my employment docs ready since I just got laid off last month. One quick question though - when you say I'll likely qualify for close to the maximum weekly benefit, is that because my $75k salary puts me in the higher benefit tier? I'm still trying to understand how they calculate the actual dollar amount.

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Yes, exactly! Your weekly benefit amount is calculated as roughly half of your average weekly wage during your highest-earning quarter in the base period, up to the state maximum. With a $75k salary, you're likely earning around $1,440 per week, so half of that would be about $720 - but since NY caps it at $504, you'd get the maximum weekly benefit. The formula can be a bit more complex depending on how your earnings were distributed across quarters, but higher earners like yourself typically hit that $504 ceiling pretty easily.

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