New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I'm glad to see you found the monetary redetermination notice! That explains everything perfectly. I went through the exact same thing about 6 months ago - got a partial payment one week, then saw my maximum benefit amount had increased, and then found the redetermination notice buried in my messages. The next week my payment was back to normal but with the higher weekly amount. It's confusing when it happens, but it's actually a good thing - means they found additional wages that qualify you for higher benefits. The system just processes it weird during that transition week. Definitely update us next week! It should all be sorted out by then.

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Same here. I am thinking I made a mistake. It's 2 effective day instead of 4. Was this my mistake while filing a claim or this is because I am not actively searching for a job due to family.

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I work for a workers' compensation attorney and see this situation frequently. Since you mentioned this was a work-related injury, you should definitely look into filing a workers' compensation claim if you haven't already. Workers' comp can provide additional benefits beyond short-term disability and may cover more of your lost wages. You might also be entitled to temporary total disability payments through workers' comp, which could be higher than your current 60%. The key is that workers' comp and disability benefits can sometimes be coordinated, and there may be legal protections for your job once you're ready to return. I'd strongly recommend consulting with a workers' comp attorney - most offer free consultations for work injuries.

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I went through something similar when I hurt my shoulder at my warehouse job two years ago. The short-term disability barely covered my rent, let alone everything else. What really helped me was applying for SNAP benefits (food stamps) and seeing if I qualified for any utility assistance programs through HEAP. My county also had an emergency assistance program that helped with one month of rent. It's not unemployment money, but these programs can really help stretch what you're getting from disability. Also, if you have any credit cards or loans, call them and explain your situation - many companies have hardship programs that can temporarily reduce or pause payments. Hang in there, the financial stress during disability is real but there are resources out there to help bridge the gap.

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This is such practical advice, thank you! I hadn't thought about calling my creditors about hardship programs. I'm definitely going to look into SNAP and HEAP - every bit helps when you're trying to make ends meet on 60% pay. Did you find the application process for these programs difficult while you were dealing with your injury recovery? I'm worried about having the energy to navigate all the paperwork while I'm still in pain, but it sounds like it could make a real difference financially.

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The application process wasn't too bad actually! For SNAP, you can apply online through myBenefits.ny.gov which saved me from having to go anywhere in person while I was recovering. HEAP applications can also be done online or over the phone in most counties. The hardest part was gathering all the documentation they needed (pay stubs, medical records, etc.) but once I had everything together it moved pretty quickly. Pro tip - if you call your local Department of Social Services and explain you're recovering from a work injury, they might be able to help you over the phone or even send someone to help with the application. Don't let the paperwork stress stop you from getting help you're entitled to!

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I'm dealing with this exact same situation right now! Filed my reconsideration back in mid-June and here we are in late August with absolutely no movement on my case. It's incredibly frustrating because I submitted everything they asked for - W2s, paystubs, tax returns - and my online portal still shows the same low benefit rate. What's really getting to me is that I calculated it myself and I should be getting almost $200 more per week based on my actual earnings. That adds up to a lot of money over time, especially when you're already struggling financially. Reading through everyone's experiences here, it seems like 10-14 weeks is becoming the new normal which is just unacceptable. I'm definitely going to try that Claimyr service that @Miguel Hernández mentioned because calling the regular number has been completely useless - either busy signals or hours-long waits that end in disconnections. @Jamal Brown - thanks for posting this question because clearly a lot of us are in the same boat. The 60-day expedited processing rule that @Aaliyah Jackson mentioned is news to me and might be exactly what we need to get some movement on these cases. Keep us updated on what happens when you finally get through to someone!

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Wow, reading all these experiences makes me feel so much less alone in this! I submitted my reconsideration in early June too and I'm going on 11 weeks now with zero updates. Like @Dylan Campbell said, that extra $200/week really adds up - I calculated I m'already missing out on over $2000 that should rightfully be mine. The most frustrating part is not knowing if they even received everything properly. After seeing @Miguel Hernández s story'about missing documents, I m wondering'if that s happening'to more of us than we realize. I think I m going'to bite the bullet and try Claimyr this week too. @Jamal Brown definitely use that 60-day rule @Aaliyah Jackson mentioned - you re way past that'point now. And thanks for starting this thread because it s clear this is'a widespread problem that NYSDOL needs to address. The fact that so many people are waiting 3+ months for basic paperwork review is completely unacceptable.

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I'm in a very similar situation - submitted my reconsideration request back in early June and still haven't heard anything! It's now been over 10 weeks and my benefit rate hasn't changed at all. Like many others here, I calculated that I should be getting significantly more per week based on my actual earnings from last year. The lack of communication is really the worst part. At least send us a confirmation that documents were received or some kind of status update! Reading everyone's experiences here makes me feel better knowing it's not just my case that's stuck in limbo. I'm definitely going to try the Claimyr service that @Miguel Hernández recommended since calling directly has been impossible. And @Aaliyah Jackson, that 60-day expedited processing rule is really good to know - I had no idea that existed and will definitely mention it when I finally get through to someone. Thanks @Jamal Brown for starting this thread - it's clear this is a widespread issue affecting tons of people right now. Hopefully we'll all get our backpay eventually but the system really needs to be fixed!

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I just wanted to add my experience to this thread since I'm dealing with the exact same frustrating situation! I submitted my reconsideration request in late May and I'm now at about 13 weeks with absolutely no updates. Like everyone else here, I've calculated that I should be getting substantially more per week based on my Q4 2024 earnings that weren't properly included in my original calculation. What really bothers me is that we're all basically doing unpaid work for NYSDOL by having to hunt down information, try different calling services, and figure out obscure rules like the 60-day expedited processing that @Aaliyah Jackson mentioned. We shouldn t'have to become experts in their internal procedures just to get what we re'legally entitled to! I m'also planning to try Claimyr after seeing @Miguel Hernández s success'story. At this point it seems like our only option to actually reach a human being who can tell us what s happening'with our cases. This whole situation has really opened my eyes to how broken the system is - 13+ weeks to review basic wage documents is completely unacceptable when people are depending on this money to survive. @Sofía Rodríguez and @Jamal Brown - definitely mention that 60-day rule when you get through! Hopefully some of us will start seeing movement on our cases soon. Thanks to everyone for sharing their experiences - it helps to know we re not alone in'this bureaucratic nightmare.

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This brings back memories of when I filed in 2019. The whole process felt like being in limbo, especially when you're already stressed about finances. One thing that helped me was setting up direct deposit information early if you haven't already - that way there's no additional delay once your claim is approved. Also make sure your contact information is current because sometimes they do try to reach out by phone for verification.

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Good point about the direct deposit. I did set that up when I filed but I should double-check that all my contact info is correct. Thanks for the reminder!

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I'm going through the exact same thing right now - filed my claim 8 days ago and still seeing "under review" status. It's really nerve-wracking when you're already dealing with job loss stress. From what I've been reading online, it seems like the NYS Department of Labor is just really backed up right now. I've been tempted to call but heard the wait times are brutal. At least we're not alone in this! Hoping both our claims get processed soon.

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Same boat here! It's definitely stressful when you're already worried about finances and then have to wait in uncertainty. I keep refreshing my.ny.gov hoping something will change. At least knowing other people are experiencing similar timelines helps - makes me feel like it's probably just normal processing delays rather than an issue with my specific application. Fingers crossed we both hear something positive soon!

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IMPORTANT INFO ABOUT VIRTUAL ASSESSMENTS: Dont stress too much about this. Here's what you need to know: - You can use any device with internet (phone, tablet, laptop) - Need Microsoft Teams app installed - Must have working camera and mic - They'll ask about your job search efforts - Usually lasts about 60 mins (not full 90) - Have your work search records ready If you're having trouble reaching them to reschedule or have questions, try claimyr.com - they'll get you through to a rep quick. Worth the $20 to avoid benefits suspension. Source: Just did mine last week

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thank u sm for this! Super helpful 🙏

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Also wanted to add - if you're really stuck without any device, some community centers and workforce development offices have computers you can use for government stuff like this. Call 211 and they can help you find locations near you. Don't let them suspend your benefits over something like this!

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