New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

KylieRose

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I've been dealing with this exact same issue since July and it's been driving me absolutely crazy! 😡 This thread is honestly a godsend - I had no idea there were so many workarounds to this broken system. The callback feature that @Sofia Ramirez mentioned sounds amazing, I'm definitely going to hunt for that on the website tomorrow. Also really intrigued by @Lucas Turner's Spanish line strategy - that's such creative thinking! And the Tuesday 8:02 AM timing that @Norah Quay shared seems to be the magic formula based on everyone's success stories. It's completely ridiculous that we have to become phone system hackers just to get our own unemployment benefits, but I'm so grateful this community exists to share what actually works. I'm going to arm myself with two phones, set multiple alarms, and try every single strategy mentioned here. The fact that once people get through they say the agents are actually helpful gives me hope that all this effort will be worth it! Thanks everyone for not giving up and sharing your hard-fought knowledge - we're all in this together! 💪

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TechNinja

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Yes! This community is absolutely incredible 🙌 I'm dealing with the exact same frustration since mid-August and was honestly starting to lose hope until I found this thread. The amount of detailed strategies everyone has shared is like having a secret playbook for beating this insane system! I'm definitely going to try that Tuesday 8:02 AM approach with the two-phone method - seems like that timing really is the sweet spot. Also super excited to look for the callback feature since I had zero idea it existed. It's mind-blowing that we need to strategize like we're planning a military operation just to access basic government services, but at least we're all helping each other navigate this nightmare! Reading everyone's persistence and success stories is keeping me motivated. Can't wait to try these methods and hopefully join the ranks of people who finally broke through! 💪

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I've been struggling with this since late August too! 😫 This thread is literally saving my life right now - I had no idea there were so many strategies to work around this broken system. I'm definitely going to try the Tuesday 8:02 AM approach with two phones that several people have mentioned, and I'm super curious about finding that callback feature on the website. The Spanish line workaround is genius too! It's absolutely infuriating that we have to become system-hacking experts just to access our own unemployment benefits, but I'm so grateful everyone here is sharing what actually works. The fact that multiple people have said the agents are helpful once you finally get through gives me hope that all this effort will pay off. Going to set multiple alarms, charge both phones, and try every single strategy mentioned here. Thanks everyone for not giving up and helping each other navigate this nightmare - this community is amazing! 💪

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Emma Johnson

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Don't worry Santiago, you definitely haven't missed any hard deadline! I was in a similar situation last year - got laid off from my construction job and waited almost 8 weeks because I kept thinking I'd find something soon. The good news is you can still file now, you'll just miss out on those 6 weeks of potential benefits. New York doesn't have a strict cutoff date for filing, but like others said, benefits only start from when you actually submit your claim. I'd recommend filing this week if possible - even if you find a job next month, at least you'll have some financial cushion while you're still searching. The application process isn't as bad as it seems once you get started. Just make sure you have your employer's information ready, including their unemployment insurance account number if you can find it on old pay stubs.

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Samantha Hall

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Thanks Emma! That's reassuring to hear from someone who went through the same thing. I actually do have some old pay stubs saved, so I'll look for that unemployment insurance account number you mentioned. Did you have any trouble with the weekly certification process once your claim got approved? I keep hearing mixed things about how strict they are about the job search requirements.

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Malik Thomas

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@Emma Johnson The job search requirements aren t'too bad if you stay organized. You need to make 3 job contacts per week and keep records of where you applied, when, and what type of contact it was online (application, phone call, etc. .)They can ask for proof during your weekly certification, so I kept a simple spreadsheet with company names, dates, and confirmation emails from applications. The key is to apply for jobs that match your skills and experience - they don t'want to see you applying for CEO positions if you re'a warehouse worker, you know? As long as you re'genuinely looking and can document your efforts, you should be fine. I never had any issues during my 12 weeks on unemployment.

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Amara Adebayo

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I just went through this exact same situation a few months ago! Got laid off from my restaurant job and waited almost 7 weeks because I was embarrassed about filing for unemployment and thought I'd find something fast. Don't make my mistake - there's no shame in getting benefits you've earned through your payroll taxes. The longer you wait, the more money you're leaving on the table. NY doesn't have a hard cutoff date, but you literally cannot get benefits for weeks before you file your initial claim. I lost out on about $1,800 by waiting so long. File online at my.ny.gov this week - it took me about 30 minutes once I had my employment info together. You'll need your Social Security number, driver's license, and details about your last job (dates, wages, reason for separation). Don't overthink it, just get the process started!

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Nalani Liu

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This whole thread is exactly what I needed! I'm in almost the same boat - helping my grandfather with his NY unemployment appeal and have been pulling my hair out trying to figure out where to upload documents. I kept clicking around the old sections that everyone mentioned but couldn't find anything that worked. Just tried the new "More Online Services" > "Upload Documents" > "Appeal Documents" path that @Riya Sharma described and it worked perfectly! Got all 4 documents uploaded without any issues. For what it's worth, the file size limit seems generous now - I was able to upload a 3MB scanned PDF without any problems. Thank you all for sharing your real experiences, this was way more helpful than the official DOL website instructions!

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Marilyn Dixon

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@Nalani Liu I m'so glad this thread helped you too! It s'amazing how many of us have been struggling with the same issue. I was literally about to give up and just mail everything when I found this discussion. The fact that the file size limit is more reasonable now 3MB (vs the old 1MB that @Millie Long mentioned makes such) a difference when you re dealing'with multi-page documents. It s really'frustrating that the DOL doesn t make'these updates more obvious on their main website - if it weren t for'communities like this where people share their actual experiences, so many of us would still be stuck. Thanks for confirming the new process works - gives me even more confidence that we re all'on the right track now!

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Keisha Brown

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This thread has been incredibly helpful! I'm a caseworker at a local nonprofit and we assist a lot of seniors with unemployment issues. The updated portal information that everyone shared here is gold - I'm definitely going to update our resource guides with the new "More Online Services" > "Upload Documents" > "Appeal Documents" pathway. It's so frustrating when government systems change without clear communication to the public. What I've learned from helping folks is to always try the online upload first (since it's fastest), but have backup plans ready like fax or visiting a career center. Also, for anyone dealing with elderly relatives, I recommend creating a simple step-by-step document with screenshots once you figure out the process - it makes it so much easier if you need to help them again later or if other family members need to assist.

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StarStrider

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I can add another data point to help ease your worries! I was on NYS unemployment for about 7 months after getting laid off from a tech company, and I just completed the hiring process at a new job that required a pretty extensive background check (they even looked into my social media presence). Unemployment benefits never came up at all. The background check company only had access to verify the employment history I provided on my application - they confirmed my previous job titles, dates, and whether I was eligible for rehire, but there was absolutely no record of me receiving unemployment benefits during the gap. The key thing to remember is that unemployment insurance is exactly that - insurance that you and your employer paid into. There's nothing shameful about using it when you need it, and it's completely separate from employment verification systems. Best of luck with your interviews - you should feel confident that this won't be an issue!

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Kayla Morgan

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This is incredibly helpful and really drives the point home! The fact that even an extensive background check that included social media didn't pick up unemployment records really shows how separate these systems are. I love how you framed it as insurance that we paid into - that's exactly what it is and there's definitely nothing to be ashamed about. All these responses have completely shifted my mindset from anxiety to confidence. I'm going to stop worrying about this non-issue and put all my energy into preparing for these interviews. Thank you everyone for being so supportive and sharing your real experiences!

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QuantumQuest

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Adding to what everyone else has said - I just went through this exact situation about 2 months ago! Was on NYS unemployment for 4 months after a layoff and was super stressed about background checks too. Went through the hiring process at 3 different companies and not one background check showed any unemployment benefit history. The most thorough one even included a credit check and financial review, but unemployment never appeared anywhere. What really helped me was realizing that unemployment benefits are handled by a completely different government agency (NYS Department of Labor) than what background check companies have access to. They're literally looking at different databases. The only employment info they can verify is what you give them permission to check. Don't let this worry derail your interview prep - you're going to do great!

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NeonNebula

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Wow, three different companies and none of them found anything - that's really reassuring! I hadn't thought about it that way before, that the NYS Department of Labor and background check companies are literally using completely different systems. That makes so much sense. It's really helpful to hear from someone who just went through this recently. I'm feeling so much more confident now and you're right - I should be putting all this energy into preparing for my interviews instead of stressing about something that clearly isn't going to be a problem. Thanks for sharing your experience!

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Emma Bianchi

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Just want to say good luck with your claim! I know how stressful it is when you lose a client unexpectedly. The home care field can be so unpredictable with employment.

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Carmen Lopez

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I went through this exact situation about 6 months ago when my elderly client had to be hospitalized long-term. As long as you were getting a W-2 and had taxes withheld, you should definitely qualify. The most important thing is to file your claim immediately - don't wait! When I filed, I had to provide my employer's name (the home care agency), their federal ID number, and my dates of employment. The NYS Department of Labor was actually pretty understanding about home care work situations. Just be prepared to explain your work arrangement clearly in case they have questions during the review process.

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Connor Byrne

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@Carmen Lopez Thank you so much for sharing your experience! This gives me a lot of hope. I was really worried about how to explain my work situation to NYS Department of Labor, but it sounds like they re'familiar with home care arrangements. I do have my W-2s and all my pay stubs, so I should have the documentation ready. I m'definitely going to file today - you re'absolutely right about not waiting. Did you have any trouble with the job search requirements during your weekly certifications? I m'a bit nervous about finding enough suitable positions to apply for each week.

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Yara Sayegh

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@Carmen Lopez This is exactly what I needed to hear! I ve'been so worried about whether my home care work would qualify, but knowing that NYS Department of Labor understands these arrangements makes me feel much better. I do have my W-2 from the agency and all my pay stubs, so it sounds like I have the right documentation. I m'definitely going to file my claim right away - thanks for emphasizing not to wait! One thing I m'curious about - did you have any issues during the weekly certification process, especially with meeting the job search requirements? I m'wondering how easy it is to find enough home care positions to apply for each week.

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