New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

keep filing those weekly claims! even if ur not getting paid yet you need to maintain ur claim or you'll lose everything

0 coins

I'm dealing with a similar situation right now - filed my claim about 3 weeks ago and it's been stuck in adjudication. From what I've learned reading through other posts here, it seems like the NYS Department of Labor is really backlogged and the "adjudication in progress" status usually means they're verifying something with your former employer or checking your eligibility. The waiting is absolutely nerve-wracking, especially when bills are piling up. Have you tried reaching out to your local assembly member's office? I've heard some people had luck getting their cases expedited that way when the normal phone lines weren't working.

0 coins

Just wanted to add something important that I learned the hard way - make sure you understand the timing requirements for these benefits! For Paid Family Leave, you have to give your employer at least 30 days advance notice if the need for leave is foreseeable (like childbirth). For short-term disability, there's usually a waiting period before benefits kick in, and you need to file the claim within a certain timeframe after becoming disabled. Also, if you're planning to take the full 12 weeks available under PFL, you can take it intermittently or all at once within the first year after your baby's birth. I'd really recommend getting in touch with your employer's benefits administrator now to understand exactly what paperwork you'll need and when to submit it. The last thing you want is to be dealing with benefit denials while you're caring for a newborn!

0 coins

This timing advice is crucial! I wish I had known about the 30-day advance notice requirement earlier. One thing to add - if you're planning to use both disability benefits for recovery AND Paid Family Leave for bonding, make sure you understand how they coordinate with each other. Some employers require you to use any accrued vacation time first, which can affect your total time off and benefits. Also, keep detailed records of all your paperwork and submission dates - I've heard too many stories of people having issues because documentation got lost in the system. Better to be over-prepared than scrambling later when you should be focusing on your new baby!

0 coins

I just went through this process 6 months ago and wanted to share my experience! You're right to be confused about the unemployment eligibility - I thought I could collect UI benefits too, but learned that taking time off to recover from childbirth and bond with your baby actually disqualifies you because of the "able and available" requirement. However, New York has really good family leave benefits that might work better for your situation. I ended up using short-term disability for my 6-week recovery period (paid at about 50% of my salary), then transitioned to Paid Family Leave for an additional 8 weeks of bonding time (paid at 67% of my average weekly wage). The total 14 weeks gave me much more time with my baby than I initially thought I'd be able to afford. One tip - start gathering your paperwork now! You'll need forms from your doctor, and some need to be completed before your due date. Your employer's HR department should have all the forms and can walk you through the process. Also keep in mind that these benefits are funded through small payroll deductions you've probably been paying all along, so you've already "paid into" this system. Feel free to ask if you have specific questions about the application process!

0 coins

This is exactly the kind of detailed breakdown I needed! Thank you so much for sharing your experience. The fact that you got 14 weeks total between disability and PFL sounds amazing - way better than what I was expecting. I had no idea we'd already been paying into this system through payroll deductions. Quick question about the transition from disability to PFL - did you have to file separate applications or did one automatically lead to the other? Also, when you say start gathering paperwork now, are there specific forms I should ask my doctor about at my next appointment? I want to make sure I don't miss anything important in the process.

0 coins

I'm in a similar situation and just wanted to share what I learned from my case worker. The key is to be proactive - don't wait for them to start garnishing. Call the child support office as soon as you start receiving UI benefits and explain your situation. They may be able to set up a temporary reduced payment plan while you're unemployed. Also, keep detailed records of all your expenses (rent, utilities, groceries) in case you need to prove financial hardship later. The system isn't perfect but there are options if you know how to navigate it.

0 coins

This is really helpful advice! I'm wondering though - when you say "temporary reduced payment plan," do you know roughly how long those usually last? Like if someone is unemployed for several months, will they keep the reduced payments or do they review it periodically? I'm just trying to plan ahead in case my job search takes longer than expected.

0 coins

I work at a legal aid clinic and see this situation frequently. In New York, they typically review temporary payment modifications every 3-6 months, but it can vary based on your county's child support office. When you request the modification, ask specifically about the review schedule and what documentation you'll need to provide for extensions. Some offices are more flexible than others - if you're actively job searching and can show proof (applications, interviews, etc.), they're usually more willing to extend temporary arrangements. Also, if your UI benefits are set to expire, let them know in advance so they can adjust accordingly rather than reverting to the original payment amount when you have no income at all.

0 coins

Thank you so much for this detailed information! As someone who's new to dealing with unemployment and child support issues, this is exactly what I needed to know. The 3-6 month review timeline is really helpful for planning purposes. I didn't realize I should document my job search activities - that's a great tip. Do you happen to know if they accept online job application screenshots as proof, or do they need something more formal? I've been applying through Indeed and other job sites but wasn't keeping detailed records thinking it was just for my own tracking.

0 coins

If you don't take any action, heres what will likely happen: the scammers will get your benefits on their fake card, and when you finally get through to unemployment to report the issue, they'll freeze your account for investigation which can take 8-12 weeks to resolve. DONT WAIT, find a way to speak to a representative IMMEDIATELY.

0 coins

That timeline is terrifying. I can't go 8-12 weeks without this money. Has anyone successfully reported fraud and had it resolved quickly?

0 coins

The key is reporting it before any payments go out. If you catch it early, they can stop the payments to the fraudulent card and redirect to your correct payment method. But you absolutely must speak to someone.

0 coins

This is definitely a scam - NY unemployment has exclusively used KeyBank debit cards for years and there's been no official announcement about switching providers. NetSpend is a legitimate company but they are NOT affiliated with NY Department of Labor. Since you selected direct deposit originally, it's especially suspicious that they're suddenly sending you a card instead. This suggests someone may have accessed your account and changed your payment method. Here's what you need to do RIGHT NOW: 1. Do NOT activate any NetSpend card that arrives 2. Check your unemployment account online to see if your payment method or contact info has been changed 3. File a fraud report at dol.ny.gov/report-fraud 4. Contact the FTC at identitytheft.gov to report identity theft 5. Consider placing a fraud alert on your credit reports Most importantly, you need to speak to a live person at DOL immediately to prevent your benefits from going to the scammers. The regular phone lines are impossible, but I've heard good things about services like claimyr.com that wait on hold for you and connect you when an agent picks up. For fraud cases, time is critical. Document everything - take photos of the letter and keep all correspondence. The sooner you report this, the better chance you have of protecting your benefits. Good luck!

0 coins

Just wanted to add my experience - I had forfeit days last summer and was able to get them reduced by calling the 209 number. The key was having all my paperwork ready and being really clear about what happened. I got through on my third try (called early morning around 8:15am) and the rep was actually pretty helpful. She looked at my account and saw it was an honest mistake with reporting part-time work, so she reduced my forfeit from 6 weeks to 2 weeks right there. Definitely worth trying the phone first before going the formal appeal route, especially if it's just a reporting error.

0 coins

That's really encouraging to hear! I think mine might be a similar situation - just confusion about how to report some part-time hours correctly. 8:15am is a good tip for timing, I'll definitely try calling first thing in the morning. Did you have to provide any specific documents over the phone, or were they able to see everything they needed in your account already?

0 coins

That gives me a lot of hope! My situation sounds very similar - I think I messed up reporting some part-time work hours and got hit with forfeit days as a result. Did they ask you to explain the situation in detail, or were they able to see the issue pretty quickly once they pulled up your account? I'm trying to prepare for what to expect when I call.

0 coins

I'm dealing with a similar forfeit penalty situation right now and this thread has been super helpful! One thing I wanted to add - when you do call (whether through the regular 209 number or using a service like Claimyr), make sure you have your determination notice number handy. The reps can pull up your case much faster if you give them that reference number right away. Also, I've found that being polite but persistent really helps - some reps are more willing to help than others, so if the first person you talk to seems unhelpful, it's worth trying again with someone else. The early morning call time tip sounds smart too - I'm going to try that approach tomorrow!

0 coins

Prev1...314315316317318...1378Next