I went through this exact same thing about 8 months ago and it was terrifying at first, but it turned out to be a data matching error. In my case, NYS DOL's system flagged me because someone with a similar name and birth date had filed fraudulent claims in a different region. The investigation took about 10 weeks total, but I was able to continue receiving benefits during the process (though they put a hold on payments for about 2 weeks initially). My biggest recommendation is to be proactive - don't wait for them to contact you again. Start gathering all your documentation now: employment separation letters, pay stubs from any part-time work, your job search activity logs, and any correspondence with former employers. Also, consider filing a Freedom of Information Act request to get your complete unemployment file so you can see exactly what triggered the investigation. Most importantly, respond to every communication immediately and keep copies of everything you send them. The fraud unit investigators are actually pretty reasonable once you get to talk to them - they deal with real fraud cases daily, so they can usually tell when someone is being honest.

I'm going through something similar right now and reading these responses is both reassuring and terrifying at the same time. My investigation letter arrived two weeks ago and I've been losing sleep over it ever since. Like you, I've been completely honest - reported all my freelance work, kept detailed job search records, and never missed a certification. The worst part is not knowing what specifically triggered it. I've been trying to call the fraud hotline daily but can't get through to anyone. Based on what others have shared here, I'm going to start gathering all my documentation proactively rather than waiting for them to tell me what they need. Has anyone had success reaching the fraud investigation unit through their online portal, or is calling really the only way to get answers about your specific case?

My sister went through this investigation last year and it turned out fine, just took forever. The key is responding to every request promptly and being completely honest about everything. They're mostly looking for people who filed fake claims or worked under the table while collecting benefits.

I'm going through the exact same thing right now! Got my investigation letter about 3 weeks ago and I'm still gathering all the documents they requested. One thing that's been helpful is creating a timeline of everything that happened during my unemployment period - when I filed, when I received payments, any work I did, etc. Also keep copies of everything you send them because they sometimes claim they never received documents. The waiting is the worst part but from what I'm reading here it sounds like most legitimate claims get cleared eventually. Stay strong and don't let the process intimidate you if you know you did everything right!

One more thing to add - make sure you're consistent with how you report your availability to work. If you mark that you're available Monday-Friday but then later mention in a phone interview that you can only work certain days due to childcare, that inconsistency can flag their system. Also, be careful about social media posts during your claim period. I know it sounds paranoid, but some states do monitor social media for signs that claimants might be working unreported jobs or not actually looking for work. Just something to keep in mind while you're collecting benefits.

As someone who went through a fraud investigation scare last year, I can tell you that documentation is absolutely everything. Keep screenshots of every job application you submit, save confirmation emails, and maintain a spreadsheet with dates, company names, and job titles. I also recommend taking screenshots of your weekly certification submissions right after you complete them - this saved me when there was a discrepancy about when I filed one week. The investigation process is stressful, but if you're being honest and can prove it with documentation, you'll be fine. Just remember that their systems are designed to catch patterns that look suspicious, not to punish honest people for minor mistakes.

Reading through all these experiences has been incredibly eye-opening and gives me so much hope. I was in almost the exact same situation as many of you - terminated for no call no show after missing work due to personal issues that made it impossible for me to function normally. I've been sitting on this for weeks, terrified that filing would be pointless and that I'd be automatically denied. What really stands out to me from everyone's stories is how NYS Department of Labor actually does evaluate these cases individually rather than having a blanket denial policy. The distinction between willful misconduct and circumstances beyond your control seems to be key - it's not just about whether you called in or not, but WHY you couldn't call in. I'm particularly encouraged by how many people mentioned being honest about mental health issues and still getting approved. Like several others here, I was dealing with overwhelming anxiety and depression that made basic functioning impossible, including picking up the phone to call work. Reading these success stories has helped me realize that I need to frame this properly when I file - explaining the underlying circumstances that prevented normal communication rather than just focusing on the shame of not calling. Thank you to everyone who shared their experiences, especially the detailed accounts of the adjudication process. It sounds like the officers really do try to understand the full context and circumstances. I'm going to stop overthinking this and file my claim this week. You're all right - I have nothing to lose and potentially everything to gain.

I've been reading through all these incredibly detailed and encouraging experiences, and I have to say this thread has been a lifeline for me. I'm in a very similar situation - got terminated 2 weeks ago for no call no show after missing 3 days due to severe depression and anxiety that left me completely unable to function. Like so many others here, I've been paralyzed by the assumption that filing would be automatic denial. What's been most helpful is understanding that NYS Department of Labor actually looks at WHY you couldn't call in, not just the fact that you didn't. In my case, I was dealing with a mental health crisis that made even basic tasks like getting out of bed or making phone calls feel impossible. It wasn't a choice to skip work - I literally couldn't function normally. I'm also encouraged to see how many people mentioned having clean work records before their incidents and how that seemed to factor into the adjudication decision. I had perfect attendance for over a year before this happened, so hopefully that will show this was completely out of character for me. Thank you to everyone who shared such detailed accounts of their adjudication experiences - knowing that the officers actually ask thoughtful questions and try to understand the full context gives me hope. I'm going to file my claim tomorrow and be completely honest about my mental health struggles. You're all right that I have nothing to lose by trying.

I'm in a really similar situation - 54 years old and just got laid off from my warehouse job after 18 years. I have a small pension from a retail job I left about 12 years ago that pays around $285/month. Reading through everyone's experiences here has honestly been such a huge relief! I was actually putting off filing my unemployment claim because I was so worried the pension would disqualify me or cause problems. But it's clear from all these responses that as long as it's from a previous employer (which mine definitely is), I should be fine as long as I'm completely transparent about it. The consensus seems to be that NYS Department of Labor is pretty reasonable about this stuff when you're upfront from the beginning. I'm going to file my claim this week and make sure to include all the pension information right in the initial application. Thank you to everyone who shared their stories - it really helps to know that so many people have successfully navigated this exact situation!

I'm 52 and going through this exact same thing right now! Got laid off from my office job two months ago and have been collecting unemployment while I job hunt. I have a pension from a teaching job I left about 10 years ago that pays me $380/month. When I first filed my claim, I was terrified about reporting it, but I'm so glad I did. NYS Department of Labor didn't reduce my benefits at all since it's from a previous employer. The online application has a really clear section where you can list all your income sources, and they explain what counts as "deductible income" vs what doesn't. During my phone interview (which took forever to get - definitely echo the suggestion about using services to help get through), the representative confirmed that previous employer pensions typically don't affect your weekly benefit amount. Just make sure you report it every single week on your certifications - I've been doing that religiously and haven't had any issues. It's such a relief to read everyone's similar experiences here. Hang in there with the job search!