New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I work in HR and deal with these situations regularly. The confusion here is understandable because there are actually multiple programs that might apply depending on your specific circumstances. While you're correct that traditional unemployment benefits likely won't work due to the "able and available" requirement, New York has several other options worth exploring: 1. **Temporary Disability Insurance (TDI)** - If your medical leave qualifies, this provides partial wage replacement 2. **Paid Family Leave (PFL)** - If caring for a family member or bonding with a new child 3. **Workers' Compensation** - If your medical condition is work-related The key is determining which program fits your situation. I'd recommend calling the NYS Department of Labor's Disability Benefits line specifically (not the general UI line) as they can walk you through eligibility for these alternative programs. You can also check if your employer offers any supplemental disability benefits through their insurance carrier. Don't give up - there are likely options available, just not traditional unemployment benefits.

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This is incredibly helpful - thank you for breaking down all the different programs! I had no idea there were so many options beyond regular unemployment. The TDI option sounds like it could be exactly what I need since this is a medical leave situation. I really appreciate you mentioning the specific Disability Benefits line too - I've been trying the general UI number and getting nowhere. It's reassuring to know that even though traditional unemployment won't work, there are other safety nets designed for situations like mine. Going to call that disability benefits line first thing tomorrow!

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I was in a very similar situation about 8 months ago - unpaid medical leave with a guaranteed return position. After going through all the confusion and dead ends with regular UI, I ended up applying for TDI (Temporary Disability Insurance) and it was a lifesaver. The process was much smoother than I expected once I got connected to the right department. You'll need documentation from your doctor, but if your medical condition is what's preventing you from working, TDI is designed exactly for this scenario. The payments aren't as much as unemployment would be, but it's something to help cover expenses during your recovery. Don't let the paperwork intimidate you - the disability benefits staff were actually really helpful walking me through everything once I reached them.

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Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the exact same situation. I was starting to feel pretty overwhelmed by all the different programs and requirements, but your comment gives me hope that there's actually a clear path forward with TDI. I'm curious - how long did the whole TDI application process take from start to getting your first payment? And did you need to get any specific forms from your doctor beyond just a regular note? I want to make sure I have everything ready when I apply so there aren't any delays. Really appreciate you taking the time to share what worked for you!

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This is exactly the kind of real-world experience I needed to hear! It's such a relief to know that TDI worked out for someone in my exact situation. I've been so stressed about the financial gap during my leave, and knowing there's actually a program designed for this gives me a lot of hope. I'm definitely going to start gathering my medical documentation today and call that disability benefits line. Thanks for sharing your success story - it really helps to know I'm not alone in navigating this confusing system!

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My sister went through this investigation last year and it turned out fine, just took forever. The key is responding to every request promptly and being completely honest about everything. They're mostly looking for people who filed fake claims or worked under the table while collecting benefits.

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I'm going through the exact same thing right now! Got my investigation letter about 3 weeks ago and I'm still gathering all the documents they requested. One thing that's been helpful is creating a timeline of everything that happened during my unemployment period - when I filed, when I received payments, any work I did, etc. Also keep copies of everything you send them because they sometimes claim they never received documents. The waiting is the worst part but from what I'm reading here it sounds like most legitimate claims get cleared eventually. Stay strong and don't let the process intimidate you if you know you did everything right!

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This is really helpful advice about creating a timeline! I hadn't thought of that but it makes total sense to organize everything chronologically. Did you use any specific format or just write it all out? Also, you mentioned they sometimes claim they never received documents - should I send everything certified mail or is there a better way to track submissions? Really appreciate hearing from someone going through the same thing right now.

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I went through this exact same thing about 8 months ago and it was terrifying at first, but it turned out to be a data matching error. In my case, NYS DOL's system flagged me because someone with a similar name and birth date had filed fraudulent claims in a different region. The investigation took about 10 weeks total, but I was able to continue receiving benefits during the process (though they put a hold on payments for about 2 weeks initially). My biggest recommendation is to be proactive - don't wait for them to contact you again. Start gathering all your documentation now: employment separation letters, pay stubs from any part-time work, your job search activity logs, and any correspondence with former employers. Also, consider filing a Freedom of Information Act request to get your complete unemployment file so you can see exactly what triggered the investigation. Most importantly, respond to every communication immediately and keep copies of everything you send them. The fraud unit investigators are actually pretty reasonable once you get to talk to them - they deal with real fraud cases daily, so they can usually tell when someone is being honest.

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This is exactly what I needed to hear - thank you for sharing your experience! It's reassuring to know that honest people do get through this process successfully. The data matching error possibility makes a lot of sense. I'm definitely going to start gathering all my documentation today and look into that FOIA request. Did you have to hire a lawyer or were you able to handle everything yourself? Also, when you say the investigators are reasonable once you talk to them, were you able to get through by phone or did most communication happen through mail?

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I'm going through something similar right now and reading these responses is both reassuring and terrifying at the same time. My investigation letter arrived two weeks ago and I've been losing sleep over it ever since. Like you, I've been completely honest - reported all my freelance work, kept detailed job search records, and never missed a certification. The worst part is not knowing what specifically triggered it. I've been trying to call the fraud hotline daily but can't get through to anyone. Based on what others have shared here, I'm going to start gathering all my documentation proactively rather than waiting for them to tell me what they need. Has anyone had success reaching the fraud investigation unit through their online portal, or is calling really the only way to get answers about your specific case?

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One more thing to add - make sure you're consistent with how you report your availability to work. If you mark that you're available Monday-Friday but then later mention in a phone interview that you can only work certain days due to childcare, that inconsistency can flag their system. Also, be careful about social media posts during your claim period. I know it sounds paranoid, but some states do monitor social media for signs that claimants might be working unreported jobs or not actually looking for work. Just something to keep in mind while you're collecting benefits.

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Wow, I never thought about social media being monitored - that's actually pretty scary! I don't post about work stuff anyway, but it's good to know they might be looking. The availability consistency point is really important too. I've been marking that I'm available full-time Monday-Friday, but I should probably double-check that I haven't said anything contradictory in any of my weekly certifications. Thanks for the heads up about these potential pitfalls!

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As someone who went through a fraud investigation scare last year, I can tell you that documentation is absolutely everything. Keep screenshots of every job application you submit, save confirmation emails, and maintain a spreadsheet with dates, company names, and job titles. I also recommend taking screenshots of your weekly certification submissions right after you complete them - this saved me when there was a discrepancy about when I filed one week. The investigation process is stressful, but if you're being honest and can prove it with documentation, you'll be fine. Just remember that their systems are designed to catch patterns that look suspicious, not to punish honest people for minor mistakes.

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@Jabari-Jo This is incredibly helpful - thank you for sharing your experience! I've been stressed about this exact scenario. Quick question: when you were keeping records of job applications, did you also document when companies didn't respond to your applications? I've applied to probably 40+ jobs over the past 6 weeks and only heard back from maybe 5 companies. I'm worried that if they audit my job search activities, the lack of responses might somehow look suspicious or like I wasn't actually applying to real positions. Also, how detailed should the spreadsheet be - just basic info or should I include things like job descriptions and salary ranges too?

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@Ethan-Wilson You definitely don't need to document non-responses - that's totally normal in job searching! Most companies don't respond to applications anymore, so NYS DOL understands this. For my spreadsheet, I kept it simple: Date Applied, Company Name, Job Title, How I Applied (Indeed, company website, etc.), and any follow-up actions. I didn't include salary ranges or full job descriptions - just enough to prove I was actively searching for legitimate positions. The key is showing you were making genuine efforts to find work in your field or related areas. Don't overthink it too much - they're looking for patterns of fraud, not perfect job search success rates!

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I'm in a really similar situation - 54 years old and just got laid off from my warehouse job after 18 years. I have a small pension from a retail job I left about 12 years ago that pays around $285/month. Reading through everyone's experiences here has honestly been such a huge relief! I was actually putting off filing my unemployment claim because I was so worried the pension would disqualify me or cause problems. But it's clear from all these responses that as long as it's from a previous employer (which mine definitely is), I should be fine as long as I'm completely transparent about it. The consensus seems to be that NYS Department of Labor is pretty reasonable about this stuff when you're upfront from the beginning. I'm going to file my claim this week and make sure to include all the pension information right in the initial application. Thank you to everyone who shared their stories - it really helps to know that so many people have successfully navigated this exact situation!

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I'm so glad you found everyone's experiences helpful! I was in the exact same boat when I got laid off from my manufacturing job last year - had a pension from an old employer and was paralyzed with worry about how it would affect my claim. Just like everyone else has said, the key really is being completely transparent from day one. When you file online, there's a clear section asking about all income sources including pensions, and they make it pretty straightforward to report. Since your pension is from 12 years ago at a completely different employer, you're following the same pattern as everyone else who had success - previous employer pension typically doesn't reduce benefits. The weekly certifications will ask about it too, but don't let that stress you out. NYS Department of Labor just wants to know about it for their records. You're making the right choice to file this week - don't let the worry keep you from getting the benefits you're entitled to!

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I'm 52 and going through this exact same thing right now! Got laid off from my office job two months ago and have been collecting unemployment while I job hunt. I have a pension from a teaching job I left about 10 years ago that pays me $380/month. When I first filed my claim, I was terrified about reporting it, but I'm so glad I did. NYS Department of Labor didn't reduce my benefits at all since it's from a previous employer. The online application has a really clear section where you can list all your income sources, and they explain what counts as "deductible income" vs what doesn't. During my phone interview (which took forever to get - definitely echo the suggestion about using services to help get through), the representative confirmed that previous employer pensions typically don't affect your weekly benefit amount. Just make sure you report it every single week on your certifications - I've been doing that religiously and haven't had any issues. It's such a relief to read everyone's similar experiences here. Hang in there with the job search!

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