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Also wanted to add - if you're really stuck without any device, some community centers and workforce development offices have computers you can use for government stuff like this. Call 211 and they can help you find locations near you. Don't let them suspend your benefits over something like this!
This is such good advice! 211 is super underrated - they helped me find resources when I was between jobs. Community centers are clutch too, especially the ones that have job training programs. They totally get the unemployment situation and are usually really helpful about letting you use their computers for this kind of stuff.
Just went through this same situation last month! If you have a smartphone, that's totally fine to use. Download the Teams app and test it beforehand to make sure your camera/mic work. Also heads up - they might ask you to show your ID on camera, so have that ready. The whole thing was way less stressful than I thought it would be. Good luck! 🤞
Thanks for sharing your experience! That's really reassuring to hear it went smoothly. Did they give you much notice before the assessment? I'm wondering how much time I have to prepare and make sure everything works properly.
They usually give you about a week's notice, sometimes a bit more. You'll get the appointment letter in the mail and also an email if they have your email on file. Definitely test your setup a day or two before - nothing worse than scrambling with tech issues right before the meeting! Also make sure your phone is fully charged and maybe have a backup power source just in case.
Just make sure you file your weekly claims on time every week and report all earnings honestly. Missing even one weekly claim can mess up your whole benefit year and you might not be able to make it up later.
Another tip - if you had any salary increases or bonuses during your base period, make sure those are reflected correctly in your wage history. Sometimes employers don't report quarterly wages accurately to NYS Department of Labor right away. You can check your wage history online through the NY.gov unemployment portal to verify everything looks correct. If there are discrepancies, you can request a wage investigation which might increase your benefit calculation if higher wages weren't initially included.
That's a really good point about checking the wage history! I never thought to verify that before. How long does a wage investigation typically take? I'm worried about delays if there are issues with my employer's reporting.
If you're having trouble getting through to NYS Department of Labor to check your wage history or get questions answered about your potential benefit amount, I used a service called Claimyr (claimyr.com) that helped me actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was worth it for me since I couldn't get through on my own after trying for days.
Interesting, I'll keep that in mind if I do end up needing to file and can't get through the normal way.
One more thing to consider - if you do get laid off, file your claim immediately even if you're getting severance pay. The waiting period starts from when you file, not when the severance runs out. I made the mistake of waiting until my severance ended and lost out on a week of benefits because of the mandatory waiting week. Also, severance typically won't affect your eligibility as long as you're genuinely unemployed and available for work.
That's really helpful advice about filing immediately! I didn't know about the waiting period starting from when you file rather than when you're actually without income. So even if I'm getting severance for a few weeks, I should still file right away? And there's still a mandatory waiting week even in 2025?
I totally agree with you Lara! When I first started my claim, I was so confused about whether the remaining balance was what I'd get that week or the total left. It would be so helpful if they had a simple explanation right on the page that says something like "This is your total benefits remaining - divide by your weekly amount to see how many weeks you have left." The interface could definitely be more user-friendly for people who are already stressed about being unemployed.
Exactly! I'm new to all this and when I first logged in, I stared at that "remaining balance" number for like 10 minutes trying to figure out what it meant. A simple tooltip or explanation would save everyone so much confusion. Even something like "Total benefits remaining: $X,XXX (approximately X weeks at your current weekly rate)" would make it instantly clear.
I wish they would also show a breakdown of how they calculated that remaining balance in the first place. Like, I understand it's based on my earnings history, but it would be helpful to see "Your highest quarter earnings were $X, so your weekly benefit is $Y, and your total benefit year amount is $Z." Right now it just shows the number without any context about how they got there. Makes it hard to double-check if everything looks right with your claim.
Giovanni Ricci
Amazon absolutely pays unemployment taxes to NYS Department of Labor - there's no way around it for any employer in New York. I think your supervisor was either misinformed or trying to discourage you from filing. I worked at an Amazon warehouse upstate for about a year before getting let go, and I received my unemployment benefits without any major issues. The process took about 2-3 weeks for my first payment after filing online at my.ny.gov. Just make sure you file as soon as possible since there's a waiting period, and have all your employment documentation ready including start/end dates and reason for termination. Even if they try to contest it during adjudication, you have the right to appeal. Don't let them intimidate you out of benefits you've earned!
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Chloe Martin
•This thread has been so helpful - it's clear that Amazon supervisors sometimes try to discourage people from filing when they have every right to benefits. I'm new to this whole unemployment process but seeing so many people successfully get their benefits after Amazon terminations gives me confidence. @dd84d3bd2424 definitely don't let them scare you out of what you've earned! It sounds like as long as you weren't fired for serious misconduct, you should be fine. Good luck with your claim!
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Ravi Patel
Amazon definitely pays unemployment taxes to NYS Department of Labor - your supervisor was either misinformed or trying to discourage you from filing. I got terminated from the Amazon warehouse in Long Island about 4 months ago and successfully received my benefits through NYS DOL. The whole process took about 2-3 weeks for my first payment after I filed online. Make sure you apply immediately at my.ny.gov since there's a one-week waiting period before payments start. Have your employment dates, final pay stub, and any termination documentation ready when you file. Even if Amazon tries to contest your claim during adjudication (which they sometimes do for productivity-related terminations), you still have the right to appeal their decision. Don't let them intimidate you - you worked there for 8 months and earned those benefits!
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Oliver Zimmermann
•Thank you for sharing your Long Island experience! It's really comforting to see so many people who actually went through this with Amazon and came out successful. I was honestly starting to believe my supervisor when she said I wouldn't be eligible. Reading all these responses has given me the confidence to file today. Quick question - when you mentioned Amazon sometimes contests productivity-related terminations, did you have to deal with that or did your claim go through smoothly? I'm worried since they cited productivity as my termination reason too.
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