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Wait, I'm confused. Do they take the child support out BEFORE taxes or AFTER taxes? Because that makes a big difference in how much you actually get. Also what happens if your unemployment amount is less than your child support payment?
Child support is deducted from your gross unemployment benefit amount, before taxes. So if you get $405 per week and owe $320 in child support, they'll take the $320 first, then calculate taxes on the remaining $85. If your child support exceeds your UI benefit, they'll take the full benefit amount and you'll still owe the difference.
I went through this same situation about 6 months ago. The automatic deduction did kick in for me, but it took almost 3 weeks to start. During that time, I had to make the payments manually to avoid any issues with the court. One thing I learned is that you can actually call the NYS Department of Labor at 1-888-4-NYSDOL and ask them to expedite the child support deduction setup if you explain your situation. They have a specific department that handles garnishments and withholdings. Also, make sure your ex knows that there might be a brief delay - showing her that you're actively working to get it set up properly can help avoid unnecessary drama. Keep all your documentation and payment confirmations just in case.
I'm going through the exact same thing right now! Got my approval email yesterday but still can't find the certification option anywhere on the site. It's so frustrating when you're expecting to finally get some relief and then hit another wall. I'm going to try the browser cache clearing trick that @Emma Wilson mentioned, and maybe try logging in at different times of day to see if that helps. Has anyone noticed if there are certain times when the system works better? Thanks for posting this - at least now I know I'm not the only one dealing with this!
I'm in the exact same boat! Just joined this community because I'm dealing with this frustrating issue too. Got my approval yesterday and was so relieved, only to find out I can't actually certify yet. It's like they dangle the carrot and then snatch it away! 😤 I'm definitely going to try the browser cache clearing trick and calling early in the morning like others suggested. Thanks everyone for sharing your experiences - it really helps to know this is normal (even if it's annoying). Hopefully we'll all get through this soon!
I went through this exact same situation a few months ago! The frustrating part is that NY's system sends you that "you're approved" message but then you still have to wait for the actual certification to become available. In my case, it took about 5-6 days after getting the approval text before I could actually certify. Here's what I learned: 1) The waiting week is definitely a thing, 2) Try logging in at different times - I had better luck in the early morning hours, 3) Make sure you're checking under "Weekly Certification" or "Claim Benefits" depending on how your dashboard is set up. If it's been over a week and you still can't certify, there might be a pending issue that only shows up on their end. I know it's annoying to hear "just be patient" when bills are piling up, but hang in there - it should show up soon! 🤞
Ugh I feel this so hard! Been dealing with the same nightmare for weeks. What finally worked for me was calling the Spanish line (888-209-8124) even though I speak English - they transfer you to English speakers but the wait times are way shorter. Also try calling right at 4:55pm before they close, sometimes less busy then. The whole system is a joke but hang in there!
This whole situation is absolutely ridiculous! I've been in the same boat for over a month now. What's really helped me is setting up multiple alarms throughout the day to try calling at different times - not just 8am when everyone else is calling. I've had better luck around 11:30am and 3:45pm. Also, keep your phone on speaker and just let it ring while you do other stuff, don't hang up even if it seems hopeless. Sometimes after like 45 minutes of ringing it'll actually connect you to someone. The system is completely broken but persistence is literally the only way through this mess. Stay strong everyone! 💪
just went through this last month, got approved no problem. make sure you have your employer fill out the separation form correctly showing lack of work not misconduct or anything like that
I've been working seasonal construction for about 8 years now and can confirm that seasonal workers absolutely qualify for unemployment benefits in New York. The key thing is to make sure your employer properly documents the layoff as "lack of work" rather than any other reason. I usually file my claim the week I get laid off in December and have never had major issues getting approved. One tip - if you know approximately when you'll be called back to work, mention that in your claim but don't give a specific date unless your employer puts it in writing. The NYS DOL understands seasonal patterns in industries like construction, landscaping, and tourism. Just be honest about your situation and keep up with the weekly certifications!
This is really helpful advice! I'm new to seasonal work and wasn't sure how the whole process worked. Do you usually apply for benefits right when you get the layoff notice, or do you wait until your last day of work? Also, when you mention keeping up with weekly certifications - is that something you do online or do you have to call in?
Demi Hall
I'm actually going through this transition right now - my disability benefits end in about 10 days and this thread has been incredibly helpful! One thing I want to add based on my research is that you should also check if you qualify for any job retraining programs through the Department of Labor while you're collecting UI benefits. Since you've been out of work for 8 months due to your injury, you might be eligible for vocational rehabilitation services that could help you transition into work that better accommodates your physical restrictions. I found out about this through my local One-Stop Career Center, and they have counselors who specialize in helping people with disabilities or work-related injuries find suitable employment. It's worth looking into since it could expand your job options beyond just light duty versions of what you did before. The combination of UI benefits plus access to retraining or job placement services designed for people with work limitations could really strengthen your position in the job market.
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Ava Rodriguez
•This is such valuable information about the vocational rehabilitation services! I had no idea that was even an option while collecting UI benefits. That could be a game-changer for people like us who are dealing with permanent or long-term work restrictions after an injury. I'm definitely going to look into my local One-Stop Career Center - it makes so much sense to explore retraining options rather than just trying to find a light-duty version of my old job. The idea of having both UI support AND professional guidance for finding work that actually fits my new limitations is really appealing. Thanks for bringing this up - it's exactly the kind of resource I wouldn't have known to look for on my own!
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Dmitry Popov
I've been following this conversation and wanted to share my experience from last year when I made this same transition. The most important thing I learned is to be completely honest about your work restrictions during the UI application process - trying to downplay limitations can backfire if you're offered a job you physically can't perform. I made the mistake of being vague about my restrictions at first because I was worried it would hurt my chances, but the DOL representative actually told me that being specific helps them match you with appropriate work opportunities. Also, I'd recommend reaching out to your state's vocational rehabilitation services even before your disability ends if possible. They can start working with you on job placement strategies while you're still receiving disability benefits, so you're ready to hit the ground running once you transition to UI. The whole process taught me that there are actually a lot more resources available than I initially realized - you just have to know where to look and be proactive about asking for help.
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