New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This thread has been super helpful! I'm in a similar situation and was also overthinking what to send. Based on everyone's experiences here, it sounds like the 2024 W2 alone should be sufficient. I especially appreciate the DOL rep confirming that extra documents can actually slow things down - that's exactly what I needed to hear to stop second-guessing myself. Quick question for those who uploaded online: did you scan your W2 or just take a clear photo with your phone? My scanner is acting up and I want to make sure a phone photo would be acceptable quality-wise.

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I used my phone camera for mine and it worked perfectly! The key is good lighting and making sure you can clearly read all the numbers and text. I held my phone directly above the W2 on a flat surface and made sure there were no shadows or glare. The file size was actually smaller than a scan too, so it uploaded faster. Just double-check the image before submitting to make sure everything is crisp and readable - zoom in on the important parts like your SSN, employer info, and wage amounts. If any part looks blurry, retake it. Much easier than dealing with a finicky scanner!

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Just wanted to add my experience from last year - I was in the exact same boat as you, totally overthinking what to send! I ended up just submitting my W2 through the online portal and it was approved without any issues. The whole process took about 8 days from submission to approval. One thing that really helped ease my anxiety was calling the DOL helpline before submitting (though I know that can be hit or miss getting through). The rep I spoke with confirmed that for most people with standard employment, the W2 is all they need. She also mentioned that if they need anything additional, they'll send you a specific request rather than rejecting your claim outright. The online upload is definitely the way to go - you get that immediate confirmation number and can check the status. Just make sure your scan/photo is crystal clear. Good luck!

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Val Rossi

Thanks for sharing your experience, Grace! It's really reassuring to hear that you were in the same overthinking mindset and it worked out fine with just the W2. Eight days for approval sounds pretty reasonable too. I think I'm definitely going to go with just the 2024 W2 uploaded online based on everyone's advice here. The confirmation number and status checking features sound really helpful for peace of mind. Did you have to follow up at all during those 8 days, or did you just wait and it got processed automatically?

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Anyone dealt with this knows how many HOURS of our lives we waste trying to fix it. I ended up having my state senator's office help me. Email them explaining the situation and they can often get things moving faster than you can on your own.

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This exact thing happened to me 6 months ago! Turns out someone had filed a claim using my SSN from a completely different state. What really helped me was documenting EVERYTHING - screenshots of error messages, dates/times of calls, etc. I finally got through by calling the fraud hotline at 888-598-2077 (mentioned above) at exactly 8am on a Tuesday. The agent was actually super helpful once I explained I was a fraud victim. They immediately flagged the fake claim and helped me file my legitimate one. The whole process took about 5 weeks total, but I did get all my backpay once it was resolved. Don't give up! Also definitely check your credit reports like others suggested - mine was clean but better safe than sorry. One tip: when you do get through to someone, ask them to email you a reference number for your fraud case. Having that number made follow-up calls WAY easier.

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Mine took forever to reopen last time - like 3 weeks! And then when it finally did reopen, they said I owed money back from my previous claim period because apparently I made some mistake with reporting wages. The whole system is such a mess, I swear they make it complicated on purpose.

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Oh no that's exactly what I'm worried about! How did you resolve the overpayment issue?

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I had to appeal the overpayment determination and provide documentation showing my wages were reported correctly. It took another 2 months to resolve but they eventually waived the overpayment. Make sure you keep detailed records of everything you submit - screenshots, confirmation numbers, etc. The key is being persistent and documenting every interaction you have with them.

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I'm in a similar situation - just submitted my reopen request yesterday after my contract job ended. Reading through these responses, it sounds like I should expect to wait at least a week or two. @Callum did you end up getting any confirmation email or notification when you submitted the reopen request? I'm not even sure if mine went through properly since the website didn't give me much feedback after I clicked submit.

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@Mei I didn't get any confirmation email either when I submitted mine, which is really frustrating! The website just kind of refreshed and went back to the main page. I'm wondering if that's normal or if there was a technical issue. Has anyone else experienced this? It would be nice to at least get some kind of acknowledgment that they received the request.

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This has been such an educational thread! I'm about 6 months into my current job and honestly had no clue how unemployment eligibility worked. Like so many others here, I assumed you needed to work at one place for a minimum amount of time - maybe a year or so - before you could qualify for benefits. Learning that NY looks at your total earnings across quarters instead of job tenure is really reassuring. It makes the system seem much more realistic for how people actually work these days. @Maggie Martinez I hope everything works out with your review, but it's great that you got such helpful info here! I'm definitely going to check out that benefits calculator that @Lia Quinn mentioned - seems like a smart way to know where you stand. Thanks to everyone who shared their experiences and knowledge!

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@Mateo Hernandez I m'right there with you! Been at my job for about 4 months and had the exact same assumptions about needing to work somewhere for a year before qualifying. This whole thread has been like a masterclass in how unemployment actually works - way better than trying to decipher the official government websites. The quarter-based system is so much smarter than I realized. It really shows they designed it around real work patterns instead of just arbitrary time limits. I m'bookmarking this thread and definitely checking out that calculator too. It s'amazing how much less stressful this topic feels when people explain it in plain English!

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I'm about 3 months into my first "real" job after college and this thread has been incredibly helpful! I had absolutely zero knowledge about how unemployment benefits work and honestly just assumed it was some complicated system that required you to work at one place for years before qualifying. Learning about the quarter-based approach makes so much more sense - especially for people like me who might have had internships, part-time work, or gaps while job searching. It's really reassuring to know that NY actually designed their system around realistic work patterns rather than outdated expectations. @Maggie Martinez I really hope your quarterly review goes smoothly, but it's great that you got such solid advice here! I'm definitely going to look into that benefits calculator to understand my own situation better. This community is amazing for explaining government processes in a way that actually makes sense to regular people!

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@Ava Thompson I m'in a really similar boat - about 2 months into my first full-time job after finishing school and had zero clue about any of this stuff! Like you, I just assumed unemployment was this super complicated thing that took forever to qualify for. Reading through everyone s'experiences here has been so eye-opening. The quarter-based system actually seems pretty fair when you think about it - it accounts for all the different ways people work now instead of just traditional long-term employment. I never would have thought to look for a benefits calculator either, but that sounds like such a practical tool to have. It s'wild how much more approachable all this government stuff becomes when real people explain it instead of trying to parse through official websites. Thanks to everyone in this thread for making something that seemed really intimidating feel totally manageable!

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I've been trying to call NYS Department of Labor for weeks to ask about exactly this kind of situation but can never get through to a human. The automated system just tells me to check the website but I want to talk to someone about my specific case.

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I had the same problem trying to reach them about reporting issues. Someone here told me about this service called Claimyr (claimyr.com) that helps you get through to NYS Department of Labor agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month and actually got connected to speak with someone within like 20 minutes instead of calling for days. Really helped me get my questions answered about partial work reporting.

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That sounds too good to be true but I'm desperate at this point. I'll check out that video demo, thanks!

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One thing to keep in mind is that Uber Eats earnings can be pretty unpredictable - some weeks you might make $300, other weeks maybe $50 depending on demand and how much you work. This makes it tricky to budget around your reduced UI benefits. I'd suggest starting slow with just a few hours on weekends to see how it affects your weekly benefit amount before ramping up. Also, the Uber driver app lets you track your earnings pretty easily which helps with the reporting requirements everyone mentioned.

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That's really smart advice about starting slow! I was thinking about jumping right into doing deliveries every weekend but you're right that the unpredictable earnings could make it hard to plan my budget. I'll probably try just Saturday afternoons for the first few weeks to see how it goes. Does the Uber app show your earnings in real-time or do you have to wait until the end of the week to see totals?

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