New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget about SNAP benefits (food stamps) - you can apply online and if you qualify you might get benefits within a week. Also if you have kids there are additional programs available. The stress is real but you'll get through this, just take it one week at a time.

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I went through this exact situation last year and it was terrifying. A few things that really helped me survive those first weeks: plasma donation if you're eligible (can make $50-100/week), task-based apps like TaskRabbit or Instacart for quick cash, and don't be ashamed to reach out to local mutual aid groups on Facebook - they often help with groceries and small bills no questions asked. Also, if you're behind on rent, contact your landlord immediately and explain the situation - many will work with you if you're proactive about communicating rather than just disappearing. The anxiety is overwhelming but you're doing everything right by filing your claims on time. This phase won't last forever even though it feels endless right now.

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This is really helpful advice, especially about contacting the landlord proactively. I never thought about plasma donation - is there anything I need to know about reporting that income on my unemployment claims? I don't want to mess anything up since my claim just got approved.

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Hey Zara! I went through something similar when I was making about $590/week at my previous job. Just wanted to share a few practical tips that helped me: First, gather all your pay stubs from the past year before you even think you might need to file - NYS likes documentation and it speeds up the process. Second, if you do get laid off, consider setting up direct deposit right away since paper checks can take longer. Also, don't forget that you can work part-time while collecting benefits as long as you report it properly - this might help bridge the gap between your $268-ish weekly benefit and your $1200 rent. The earnings you can make without affecting benefits changes, so definitely ask about that when you file. One last thing - start networking now if possible, because the 3 weekly job search activities go by faster when you have a plan. Best of luck with everything!

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@Mae Bennett this is exactly the kind of practical advice I needed! I hadn t'even thought about the direct deposit setup or the part-time work option while collecting benefits. That could definitely help close the gap between the ~$270 weekly benefit and my monthly expenses. The tip about gathering pay stubs now is really smart too - I ll'start organizing all my documentation this weekend just in case. Do you happen to remember what the earnings limit was for part-time work? I m'wondering if I could pick up some gig work or retail hours to supplement without losing benefits.

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I'm in a really similar situation - working retail and making about $580/week with potential layoffs coming up. This thread has been incredibly helpful! Based on what everyone's sharing, it sounds like I should expect around $250-270 per week in benefits. I'm definitely going to start gathering my pay stubs and documentation now like @Mae Bennett suggested. One thing I'm wondering about - has anyone dealt with seasonal employment affecting their base period calculation? I worked part-time retail last holiday season before getting my current full-time position, so I'm not sure how that factors into the quarterly earnings they look at. Also really appreciate the tip about Claimyr - the thought of trying to reach NYS Department of Labor by phone sounds like a nightmare!

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same here with the phone interview anxiety! mine is next week too and im worried about saying the wrong thing. at least we're both going through this together lol. let me know how yours goes

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I went through a similar phone interview with NYS DOL last year after being laid off from my office job. They really just want to confirm the basic facts - when you last worked, why you're no longer employed, and that you're actively looking for new work. The interviewer was actually pretty friendly and just walked through my claim step by step. The whole thing took maybe 15 minutes. Just have your employment dates handy and be ready to explain that you were laid off through no fault of your own. You'll do fine!

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Thanks for sharing your experience! That's really reassuring to hear it was straightforward and only took 15 minutes. I've been stressing about this for days but it sounds like I just need to stick to the facts about my layoff. Did they ask anything specific about your job search activities or was it mostly about the job separation?

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Make sure you keep documentation of the job offer and your refusal with the reasons why. When you do your weekly claim certification, there might be a question about job offers - just be honest about it. The fact that it requires relocation with your family situation should protect your benefits. You're still required to actively search for suitable work in your area though.

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I went through something very similar when I was on unemployment benefits. A job offer that requires a 5-hour relocation from NYC to Rochester definitely falls outside the "suitable work" requirements, especially with your circumstances. The NYS Department of Labor considers factors like commuting distance, family obligations (like kids in school), and caregiving responsibilities (your elderly mom). Document everything - save the job offer email, write down your reasons for declining, and when you file your weekly claim, answer honestly if asked about job offers. You should be completely fine continuing your benefits as long as you keep actively searching for work in your local area.

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This is really helpful, thank you! I was so stressed about this whole situation. Just to clarify - when you say "document everything," should I also keep records of other job applications I'm submitting in my area? I want to make sure I'm covering all my bases in case they ask for proof that I'm still actively job searching locally.

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You should also know that even if you get approved, you might have to wait longer for your first payment since they'll need to investigate. My cousin quit for good cause and it took 6 weeks before she saw any money.

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I went through this exact situation two years ago. My supervisor was creating a hostile work environment and I documented everything - saved emails, wrote down incidents with dates/times, and even got a coworker to witness some of the harassment. When I finally quit and filed for unemployment, NYS Department of Labor initially denied my claim, but I appealed and won after the adjudication interview. The key was having all that documentation to prove it was a reasonable decision to quit. The whole process took about 8 weeks from filing to getting my first payment, but it was worth it. Make sure you keep filing your weekly claims even while waiting for the decision - you'll get back pay if approved.

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This is really helpful to hear from someone who went through the exact same thing! 8 weeks sounds long but at least there's light at the end of the tunnel. Did you have to do anything special during the adjudication interview, or was it mostly just explaining your situation and showing the documentation you had? I'm trying to prepare myself mentally for what that process will be like.

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