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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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They can send you job postings but you're only required to accept 'suitable work' as defined by NYS Department of Labor guidelines. Suitable work considers your skills, experience, commute distance, and wage level. You can't be forced to take just anything, especially in your first few months of unemployment.
Your former employer is probably getting nervous about their experience rating, but that's not your problem to worry about! The system is designed so that employers who lay off workers contribute more to the fund - it's basically an incentive for them to maintain stable employment. You earned those benefits through your work history and you have every right to collect them as long as you're eligible. Don't let them make you feel guilty about using a safety net you paid into. Just keep doing your weekly certifications and job search requirements, and you'll be fine.
This is really helpful context! I didn't realize the experience rating system was basically designed to discourage layoffs. It makes sense that employers would get charged more if they're frequently letting people go. I feel much better knowing this is how the system is supposed to work and I shouldn't feel bad about collecting benefits I earned.
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DON'T FILE if you were fired for misconduct, quit without good cause, or are on strike. NYS Department of Labor will deny your claim and you might have to wait longer to reapply. Make sure you understand your situation first!
How do they define misconduct exactly? I was written up a few times for being late but nothing major.
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I went through something similar last year. You definitely want to get your withdrawal request in writing - don't just call. I sent an email to the Appeals Office with my case number and a clear statement that I wanted to withdraw my appeal. They responded within a few business days confirming the withdrawal. Just make sure to keep copies of all correspondence for your records. The withdrawal doesn't create any negative marks beyond what you already had from the original disqualification.
@Gabriel Ruiz Thanks for sharing your experience! I m'wondering about the timing too - if someone has a hearing scheduled soon, do you know if the Appeals Office will automatically cancel the hearing once they process the withdrawal request? Or do you need to specifically ask them to cancel the hearing date as well when you submit your withdrawal?
@Gabriel Ruiz I used the general Appeals Office email that s'listed on their website. They were pretty responsive - the whole process took about 5 business days from when I sent my withdrawal email until I got the final confirmation. You don t'need to give a specific reason, just state clearly that you want to withdraw your appeal and include your case number. They sent me an official letter in the mail confirming the withdrawal, plus an email acknowledgment. And yes, once they process the withdrawal, they automatically cancel your scheduled hearing - you don t'need to make a separate request for that.
Just want to add that withdrawing your appeal is definitely the right move if you're certain about your situation. I had a similar experience where I realized I didn't have a strong case after filing my appeal. The key thing to remember is that withdrawing doesn't hurt you any more than the original disqualification already did. When you do apply for benefits in the future (assuming it's for a legitimate reason), they'll evaluate that new claim on its own merits. The previous disqualification won't automatically disqualify you from future benefits as long as your next job separation is qualifying. Just make sure to follow the advice others gave about getting everything in writing and keeping records of your withdrawal request.
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I'm have hard time changing my address someone please help me thank you
Hi Anne! I can help you with that. First, try logging into your my.ny.gov account and look for the "Personal Information" section - that's where you can update your address. If you're having trouble finding it or the website isn't working properly, try clearing your browser cache or using a different browser like others mentioned. If the online system still won't let you change it, you might need to call the NYS Department of Labor directly. Some people have also mentioned using services like Claimyr to help get through to an actual agent on the phone if you keep getting busy signals. What specific part are you having trouble with - finding the right section online or something else?
I just updated my address last week and wanted to share a few things that might help! The identity verification step that @Anastasia mentioned is completely normal - it's just asking you to confirm some personal details to make sure it's really you making the change. The whole process took me about 15 minutes. One thing I noticed is that after I updated my address, I got an email confirmation from NYS DOL within 24 hours, so keep an eye out for that. Also, make sure you check that both your mailing address AND residence address are updated if they're different. My payment came to the new address without any delays, so you should be all set once you complete the update!
This is super helpful timing! I'm actually in the middle of trying to update my address right now and was wondering about that email confirmation - good to know I should expect it within 24 hours. Quick question - did you have to wait for the confirmation email before your next weekly claim, or could you file as normal right after making the address change online?
You can file your weekly claim right after making the address change - you don't need to wait for the confirmation email! I filed mine the same day I updated my address and everything went through smoothly. The confirmation email is just to let you know the change was processed, but it doesn't affect your ability to continue filing claims. Just make sure you double-check that your new address looks correct in your profile before you submit your weekly certification.
Diego Rojas
Ugh employers always try to make you feel guilty about claiming benefits you EARNED. You paid into this system through your work, don't let him intimidate you!
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Mae Bennett
Your boss is trying to intimidate you, which unfortunately happens more than it should. The NY unemployment system is experience-rated, meaning employers with higher turnover and more claims see gradual increases in their tax rates over time - but this happens slowly and is based on overall patterns, not individual claims. Your specific weekly benefits come from the state fund that all employers pay into. Since you were laid off (not fired for misconduct), you absolutely qualify for benefits and shouldn't feel guilty about claiming them. Document that phone call from your boss in case he tries to contest your claim improperly - harassment of former employees over legitimate UI claims can actually get employers in trouble with the Department of Labor.
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