I'm so sorry you're going through this nightmare with NYSDOL. Four months is absolutely unacceptable, especially when you're facing car repossession. I went through something similar last year and the stress was overwhelming. A few additional suggestions that might help: 1. If you have a Twitter account, try tweeting @NYSDOL with your case details - they sometimes respond faster to public complaints 2. When you call, press 1 for English, then 1 for unemployment, then 2 for existing claim, then 3 for payment issues - this routing sometimes gets you to different representatives 3. Try calling the Teleclaim line at 888-581-5812 and pressing 0 to speak to someone - it's meant for weekly claims but sometimes they can transfer you to the right department The fact that your car is about to be repossessed should definitely qualify you for expedited processing. Make sure you mention "financial hardship" and "imminent loss of transportation" in every communication. Keep us updated on how the assembly member contact goes - that's often the breakthrough people need. Hang in there!

I'm really sorry to hear about your situation - 4 months is way too long to wait for unemployment benefits, especially when you're facing car repossession. I had a similar experience last year where my claim was stuck for 2+ months. What finally worked for me was a combination of things: 1. I found my local assembly member's office was incredibly helpful - they have a direct line to DOL and can often get answers within a few days 2. The UI-640 hardship form that someone mentioned is crucial - make sure to include documentation about your car repossession threat 3. I also had success calling right at 8am when they open, but instead of the main line, try 888-209-8124 One thing that might be happening is your claim could be stuck in "adjudication" - which means they're reviewing something but haven't told you what. Sometimes it's as simple as needing to verify your last employer or work dates. Don't give up! The squeaky wheel gets the grease with NYSDOL unfortunately. Keep calling, keep emailing, and definitely pursue that assembly member contact. Your benefits are there waiting for you - it's just a matter of getting the right person to push your claim through. Hang in there!

Just went through this whole process myself! Had 5 calls total over 6 months - they're definitely not monthly like I thought they'd be. The timing seems totally random but they do eventually stop once you establish a pattern of compliance. My advice is to always answer unknown NY numbers during business hours and keep a simple log of your job search activities. Makes the calls way less stressful when you're prepared!

Thanks everyone for sharing your experiences! I'm on my second call and was definitely worried this would be a monthly torture session. Sounds like it varies a lot but eventually stops - that's a huge relief. @Sophie Hernandez your breakdown was super helpful, especially about keeping detailed job search records. I've been kind of winging it with my documentation but clearly need to get more organized before the next call hits!

I went through this exact same confusion last year! The effective days are definitely what matters most now. I had 12 effective days left but my BYE date was still 4 months away - I thought I had plenty of time but nope, ran out in 3 weeks. The way I understand it: each week you certify uses up 4 effective days (assuming you qualify for the full week). So with 8 effective days, you've got 2 weeks max before benefits stop completely, regardless of that February BYE date. Since all the pandemic extensions ended, once your effective days hit zero, that's it until you can qualify for a new claim by working again. I'd definitely recommend ramping up your job search ASAP - those 8 days will go faster than you think! Also, if you need to talk to someone at DOL to confirm your situation or ask about next steps, I'd suggest trying one of those callback services like claimyr.com. I was skeptical at first but it beat spending days trying to get through on the phone myself. Good luck!

This is such a common source of confusion! I went through the exact same thing a few months ago. The key thing to understand is that your effective days are like your "benefit bank account" - once they're depleted, you're done receiving payments regardless of what your BYE date says. With 8 effective days remaining, you basically have 2 weeks of benefits left (since each week uses 4 effective days). Your BYE date of 02/13/2022 is just the absolute latest your claim could possibly run, but you'll hit zero effective days way before then. I'd strongly recommend getting in touch with a DOL agent to confirm your exact situation and discuss any options you might have. The phone lines are notoriously difficult, but I had success using claimyr.com to get a callback - saved me literally hours of redialing. They connected me with an agent who walked me through everything and helped me understand my timeline. Bottom line: start your job search in overdrive mode because those 8 days will be gone before you know it, and there are no more extensions available like there were during the pandemic. Good luck!

I went through the exact same thing last year - filed in March and didn't see a penny until July! The "pending determination" status you're seeing is key. In my case, it turned out my former employer had flagged my claim for review but nobody bothered to tell me. What finally worked was calling at exactly 8:00 AM on a Tuesday (they seem to have more staff then) and staying on hold for 2+ hours. Yes, it's brutal, but I finally got through to someone who could see what was holding up my claim. They also backdated everything once the issue was resolved. Don't give up - that money is rightfully yours!

I'm dealing with a very similar situation right now - filed in late January and still waiting on my first payment! The "pending determination" status is so frustrating because they give you zero information about what's actually wrong. I've been following this thread and trying some of the suggestions people mentioned. One thing that helped me was checking the "Correspondence" section in my online account (not just Messages) - I found a notice there that I had somehow missed before asking for additional wage verification from a previous employer. Maybe check there if you haven't already? Also, I tried the Claimyr service that Sofia mentioned and actually got through to an agent yesterday! Turns out my claim was flagged because my previous employer never responded to their verification request, so it was just sitting in limbo. The agent was able to push it through and said I should see payments within 5-7 business days. Fingers crossed! Keep pushing - it's exhausting but we have to advocate for ourselves since the system won't do it for us. 💪

I went through something similar a few months ago and it was nerve-wracking! In my case, the "pending issue/denied" status showed up because NYS Department of Labor needed to verify my reason for leaving my last job - apparently my employer had reported it differently than what I put on my initial application. The whole thing took about 4-5 weeks to resolve, but like others said, I kept filing my weekly claims and got all the back payments once they cleared it up. One thing that helped me was logging into the website daily to check if any new correspondence appeared in my inbox, even though they're supposed to mail stuff too. Sometimes there are additional documents or questionnaires they want you to fill out that only show up online. Hang in there - most of these issues do get resolved eventually!

I had the exact same status appear on my claim about 6 months ago and I completely panicked! Turns out it was because I had reported some freelance work income but didn't include all the documentation they needed. The key thing I learned is that "pending issue/denied" doesn't mean you're actually denied yet - it just means they've flagged something that needs review before they can continue payments. Definitely keep filing your weekly claims like others have said, because those weeks will get paid retroactively if the issue gets resolved in your favor. Also, try checking your online account every few days for any questionnaires or document requests that might pop up - sometimes they'll ask for additional info to help resolve the issue faster. The waiting is awful but most of these do get cleared up within a few weeks!