New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add - make sure you're not just applying online. The NYS Department of Labor likes to see variety in your search methods. I include networking events (even virtual ones), checking with former colleagues, and visiting businesses in person when possible. Mix it up and document all of it.

0 coins

I went through this same confusion when I started my claim. The 3 per week is the unofficial standard most people follow, but I learned that networking activities and job fairs count too. What really helped me was setting up job alerts on multiple sites (Indeed, LinkedIn, company websites) so I wasn't scrambling each week to find applications. For retail management, I also reached out to former colleagues and suppliers - sometimes they know about openings before they're posted. Keep everything organized in a spreadsheet with screenshots of your applications. The documentation is crucial if they do audit you.

0 coins

That's really helpful advice about setting up job alerts! I hadn't thought about reaching out to suppliers - that's actually a great idea since they work with multiple retailers and might know about openings. Did you find that the NYS Department of Labor was pretty understanding about the limited retail management positions available, or did they still expect you to apply to lower-level positions to meet the 3 per week requirement?

0 coins

@GalaxyGlider This is exactly the kind of practical advice I was looking for! I love the idea about supplier contacts - I never thought about leveraging those relationships for job leads. Quick question: when you documented networking activities, what specific details did you include? Just the contact name and date, or did you need more detailed notes about the conversation? I want to make sure I'm covering all my bases if they do decide to audit my search log.

0 coins

Hey Drew! I just went through this same thing a few weeks ago. The nerves are totally normal - I was sweating bullets beforehand 😅 One thing I wish I'd known: have your bank account info ready in case they need it for direct deposit setup. Also, if you've been doing any freelance or gig work (even just a few hours), be upfront about it. They appreciate honesty and it won't necessarily disqualify you. The virtual format is actually nice because you can have your notes right there on your computer screen. Just don't make it obvious you're reading from them lol. You got this! The people I dealt with were way more understanding than I expected. Let us know how it goes! 🤞

0 coins

This is such great advice! I totally forgot about the bank account info - good catch. The freelance work tip is super important too. I did a few Uber rides last month and wasn't sure if I should mention it, but sounds like honesty is definitely the way to go. Thanks for sharing your experience!

0 coins

Drew, you're gonna do great! I had my virtual meeting about 6 months ago and it was way less intimidating than I built it up to be in my head. A couple things that really helped me: • Test your camera/mic beforehand - do a quick video call with a friend or family member to make sure everything works • Have a glass of water nearby (talking for 30+ minutes can make your mouth dry) • If you get disconnected, don't panic! They'll usually call you right back or you can rejoin the meeting The agent I spoke with was actually really patient and walked me through everything step by step. They know people are stressed about this stuff, so they're used to answering lots of questions. One last thing - write down the agent's name and any reference numbers they give you. Super helpful if you need to follow up later. Good luck on Friday! 🍀

0 coins

This is all such solid advice! The water tip is genius - I never would have thought of that but you're so right about getting dry mouth when nervous. And testing the tech beforehand is clutch. I'm definitely going to do a practice call with my sister tonight. Thanks for the encouragement, it's really helping calm my nerves! 😊

0 coins

One more tip - if they ask about your availability to work, be specific! Don't just say "anytime" - give them actual hours like "Monday through Friday 8am-6pm, weekends flexible" or whatever works for you. They want to see that you're genuinely available and actively seeking work. Also keep your phone nearby in case they need to call you directly after the meeting for any follow-up questions. The whole process is way less scary than it seems, you'll do great! 😊

0 coins

This is such great advice! I wouldn't have thought to be that specific about availability - I was totally going to just say "anytime" 😅 The phone tip is smart too, I'll definitely keep it close by. You all are making me feel so much more confident about Friday, thank you! 🙏

0 coins

Just want to echo what everyone else is saying - you're going to do fine! One thing that really helped me was having a glass of water nearby during the call. I got so nervous I had dry mouth halfway through 😂 Also, if you don't understand a question, don't be afraid to ask them to repeat it or clarify - they're used to people being nervous and they'd rather you ask than guess wrong. The person I spoke with was actually pretty nice and patient. Take a deep breath, you've got all the prep you need from this thread! Good luck on Friday! 🤞

0 coins

Haha the water tip is so real! 😂 I'm definitely going to have a whole setup ready - water, tissues, and maybe even some mints just in case. It's so reassuring to hear that the person you spoke with was patient, I was worried they'd be all intimidating and rushing through everything. Thank you for the encouragement, I'm feeling way more prepared now thanks to everyone's advice! 💙

0 coins

I just wanted to add my experience to help others who might be worried about this. The same thing happened to me about 6 weeks ago - my maximum went up by around $2,100. I was terrified it was an error after reading horror stories online, but I decided to call and verify. It took me 3 days of calling to get through, but the agent confirmed it was legitimate - they had received late wage information from one of my previous employers that qualified me for a higher benefit calculation. The agent also told me something important: if you're concerned about whether an increase is legitimate, you can request a written explanation of the adjustment through your online account message system. They're supposed to provide documentation showing how they calculated the new amount. I did this and got a detailed breakdown within about 10 days that showed exactly which employer wages were added and how it affected my weekly and maximum amounts. For anyone still worried - keep certifying as normal, take screenshots, and if you're really concerned, request that written explanation. Don't let anxiety stop you from collecting benefits you're entitled to!

0 coins

Thank you so much for sharing this @Isabella Russo! This is exactly the kind of detailed information I was hoping to find. Requesting a written explanation through the message system is brilliant - I had no idea that was even an option. It sounds like that would give peace of mind and create a paper trail showing the adjustment was legitimate. I'm definitely going to do this for my own situation. It's amazing how much more confident I feel about this whole thing after reading everyone's experiences here. Really appreciate you taking the time to share what worked for you!

0 coins

This thread has been incredibly helpful! I'm actually dealing with the exact same situation right now - just noticed a $1,600 increase to my maximum amount payable after 12 weeks of benefits. I was panicking thinking it was a system error that would come back to bite me later, but reading everyone's experiences here is so reassuring. @Isabella Russo - thank you for mentioning the option to request a written explanation through the message system! I had no idea that was possible and it sounds like the perfect way to get official confirmation. @Chloe Robinson - your point about checking whether the weekly benefit amount changed too is really smart. I'm going to look at that when I log in later today. It's such a relief to see that most people are getting legitimate adjustments rather than errors. The unemployment system is stressful enough without having to worry about phantom money appearing and disappearing! I'm definitely going to take screenshots and request that written explanation to be safe. Thanks everyone for sharing your experiences - this community is a lifesaver for navigating this complicated process!

0 coins

I'm so glad this thread has been helpful for you @Nia Davis! I'm actually brand new to this community and unemployment in general - just started my claim a few weeks ago and honestly had no idea these kinds of mid-claim adjustments were even possible. Reading through everyone's experiences here has been such an education. It's really reassuring to see how many people have had legitimate increases rather than system errors. I think I'm going to bookmark this thread as a reference - there's so much practical advice here that you just can't find in the official NYSDOL materials. The suggestion about requesting written explanations through the message system is gold! Thanks to everyone for being so open about sharing your experiences. It makes navigating this whole process feel way less intimidating when you know others have been through similar situations successfully.

0 coins

I went through something similar last year. The key thing to remember is that even though unemployment benefits have some protection from garnishment for regular consumer debt like credit cards, you should still respond to any legal notices you receive. Don't just assume you're automatically protected - you need to formally claim the exemption. Also, keep detailed records of all communications with both the creditor and NYS Department of Labor. In my case, I had to provide documentation proving my only income was unemployment benefits. The creditor eventually backed off once I properly asserted my rights, but it took several months to resolve.

0 coins

This is really helpful advice! I'm glad you mentioned keeping detailed records - I haven't been doing that and should probably start now. How did you go about formally claiming the exemption? Did you have to file something with the court or was it just responding to their garnishment notice? I want to make sure I handle this the right way if they do try to move forward with legal action.

0 coins

@Sofía Rodríguez In my case, I had to file a claim of exemption form with the court after receiving the garnishment order. Each county has slightly different procedures, but generally you have about 20 days to respond once you re'served. The form basically states that your only income is exempt unemployment benefits. You ll'need to provide proof like your NYS Department of Labor benefit statements. I also included a copy of the federal law 15 (USC 1673 that) protects unemployment from garnishment for consumer debts. The court clerk can usually help you with the proper forms, or you can often find them online for your county. Don t'wait until the last minute though - give yourself time to gather all the documentation you ll'need.

0 coins

Just wanted to share my experience with this exact situation. I was on unemployment last year and had an old medical debt that went to collections. The debt collector sent threatening letters about garnishment, but when I contacted NYS Department of Labor directly, they confirmed that my unemployment benefits were protected from that type of consumer debt. However, like others mentioned, I still had to formally respond to the legal notice and claim the exemption. The process was stressful but ultimately the garnishment was blocked. My advice is to document everything and don't ignore any court papers even if you believe you're protected. Also, if you're having trouble reaching someone at NYS DOL, try calling first thing in the morning - I had better luck getting through around 8 AM.

0 coins

Thanks for sharing your experience! The 8 AM tip for calling NYS DOL is really helpful - I've been trying to reach them at random times during the day with no luck. It's reassuring to hear that the protection actually worked in your case. I'm dealing with a similar medical debt situation right now and was worried they could still garnish even with the federal protections. Did you have to pay any court fees when you filed your exemption claim, or was that process free? I'm trying to budget for any potential costs while I'm on unemployment.

0 coins

@Natalie Khan In my county there was a small filing fee I (think it was around $25 to) submit the exemption claim, but many courts will waive fees if you can demonstrate financial hardship - which being on unemployment usually qualifies for. I filled out an additional form requesting fee waiver and it was approved. The clerk told me this is pretty common for people in our situation. Definitely worth asking about when you file! Also, some counties allow you to file the exemption electronically now which can save you a trip to the courthouse. Check your county court s'website to see what options they have available.

0 coins

Prev1...317318319320321...1378Next