New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just remember you have to file between Sunday and Saturday each week. Most people do it Sunday morning to get it out of the way. And yes, keep filing even if you haven't been paid yet - those weeks won't be lost if your claim gets approved.

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@Julia Hall - I set up a weekly calendar reminder on my phone for Sunday mornings to file my claim. It's been a lifesaver! Also, if you're really worried about missing payments, you can call the Tele-Center at 1-888-209-8124, but honestly the wait times are brutal. The my.ny.gov portal usually shows your payment status within a day or two of filing your weekly claim, so I check that regularly too. Hang in there - once the first payment comes through, it gets much more predictable!

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This is all really helpful everyone! I feel much better about filing my claim now. Just to make sure I understand - involuntary unemployment basically means any job loss that wasn't my choice or fault, right? And layoffs due to company budget issues definitely fall into that category?

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Exactly right! You've got it. Budget-related layoffs are one of the most common reasons for involuntary unemployment benefits. Go ahead and file your claim - you'll be fine.

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Ruby, you're absolutely correct in your understanding! Involuntary unemployment is exactly that - any job loss that wasn't your choice or due to your misconduct. Your situation with budget cuts and downsizing is a textbook case that the NYS Department of Labor approves regularly. When you file your claim, just be clear about the circumstances (layoff due to budget cuts/downsizing) and you should have no issues with the involuntary unemployment requirement. The key thing is that you didn't quit voluntarily and weren't terminated for cause - which clearly applies to your situation. Good luck with your claim!

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Does anyone know if they're still doing that $300 extra payment? I heard it ended but my cousin swears he's still getting it 🤷‍♂️

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Nah, that ended a while ago. Your cousin's probably confused or getting something else.

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The extra $300 is long gone, my dude. We're back to regular benefits now.

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Hey Drew! I just went through this same thing a few weeks ago. The nerves are totally normal - I was sweating bullets beforehand 😅 One thing I wish I'd known: have your bank account info ready in case they need it for direct deposit setup. Also, if you've been doing any freelance or gig work (even just a few hours), be upfront about it. They appreciate honesty and it won't necessarily disqualify you. The virtual format is actually nice because you can have your notes right there on your computer screen. Just don't make it obvious you're reading from them lol. You got this! The people I dealt with were way more understanding than I expected. Let us know how it goes! 🤞

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they rescheduled mine 3 times last month smh be prepared for that possibility

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bruh same here its ridiculous

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ny unemployment system is such a joke fr

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Don't stress too much! I just had mine last week and it went smoother than expected. One thing I wish I knew - they might ask about any gig work or side income you've had, even if it was just a few hours here and there. Be honest about everything because they can cross-reference with other databases. Also, if you get disconnected (happens sometimes), don't panic - just call back immediately and they'll usually reconnect you. You got this! 💪

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Update: I FINALLY got through to someone at NYSDOL! The increase is legitimate in my case. The agent explained they received additional wage information from my previous employer and recalculated my benefit amount. She said this sometimes happens when employers are late reporting quarterly wages. She also confirmed I don't need to do anything different - just keep certifying weekly until I either find work or reach the new maximum amount. What a relief!

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This is great news! Glad you were able to get confirmation. How many times did you have to call before getting through to someone? It took me 47 attempts over 3 days before I discovered the Claimyr service.

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I called about 20 times over two days before giving up. Then I tried right when they opened this morning and got through after only a 35-minute wait. Pure luck I guess!

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Same thing happened to me last week! My maximum went up by about $1,500 and I was freaking out thinking it was a mistake. After reading through all these comments, I'm feeling more confident it's legitimate. I'm in week 18 of benefits and was getting really anxious about running out soon. Going to follow everyone's advice and take screenshots, then just keep certifying weekly. Thanks for posting this question - it's so helpful to see I'm not the only one dealing with this!

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