anyone know what happens if you miss certifying for ONE day during this daily requirement thing? do you lose that day's benefits forever or can you make it up somehow?

Update: You all were right! I just checked today and my certification is back to weekly now. It lasted exactly 3 weeks of daily certification. Looks like it was just temporary verification like many of you mentioned. Thanks everyone for your help!

does anyone know if you can still certify for benefits while waiting for the appeal hearing? my cousin told me you should keep certifying every week just in case

To directly answer your original question: The current official timeline for NY unemployment appeal hearings as of April 2025 is: 1. Initial appeal submission: 1-2 days for system processing 2. Appeal verification: 7-10 business days 3. Scheduling queue: 3-6 weeks (highly variable) 4. Notice of hearing date: Typically 7-14 days before the hearing 5. Actual hearing: Virtual hearings are now the default 6. Decision: Usually within 2-3 weeks after hearing However, this can vary significantly based on current volume and the complexity of your case. The best way to check your status is to speak directly with an appeals specialist.

Anyone else notice how the NY unemployment website is like deliberately confusing about stuff like this??? They should just have a big FAQ that answers common questions but instead it's like they WANT you to make mistakes!

Just to add one more data point: I worked with several clients in this exact situation last tax season. The definitive answer is that you DO need to file a NY non-resident return and pay NY state taxes on your unemployment compensation if the benefits were paid by NY state, regardless of where you currently reside. NJ will give you a credit for taxes paid to NY on the same income to prevent double taxation. You'll need to complete both the NY IT-203 (non-resident return) and include a credit for taxes paid to another jurisdiction on your NJ-1040. This is spelled out in the instructions for both forms, though I agree it's not easy to find on the regular unemployment website.

Quick update on what I mentioned earlier - I just checked and the formal complaint form has been updated for 2025. The new link is labor.ny.gov/ui-complaints (the old one I mentioned may redirect, but this is more direct). Also, when you call, use these exact words: "I need to speak with a claims examiner supervisor regarding a determination delay exceeding the statutory timeline." This specific phrasing flags your call differently in their system. Hang in there - the system is frustrating but persistence does eventually pay off.

UPDATE: I just wanted to thank everyone for their advice! I tried several of the suggestions here. First, I called using the exact phrasing that @helpful_advisor suggested about speaking with a claims examiner supervisor regarding statutory timeline violations. I still got nowhere initially. Then I tried the Claimyr service that someone recommended, and I actually got through to a real person within 15 minutes! They connected me with a supervisor who looked up my case and found that it had been stuck in some kind of technical queue error. They manually reassigned it and told me I should have a determination within 5-7 business days. I also submitted the formal complaint through the updated link and contacted my assembly member's office as backup. Will update again when (hopefully) I get my determination letter!

UPDATE: If you're still having this issue, NYSDOL just announced a fix for the ID verification system yesterday. Log into your account, go to "My Documents" and look for the new "Verification Status" tab. If it shows "Pending Review" then your documents have been received and you should stop uploading new ones. If it shows "Rejected" then click on the document name for specific reasons why it was rejected.

Has anyone actually gotten through to a human being at the ID verification number (888-209-8124)? I've called like 30 times over the past week and either get disconnected or stuck in the same loop of automated messages. I'm starting to think the verification team doesn't actually exist!!!

I get that this is frustrating but atleast ur still eligible! My claim got denied completely over a stupid misunderstanding and I had to appeal. That took 3 months to resolve!

Just to summarize what we've discovered for anyone else who might have this issue: 1. When you report being unavailable for work on any day during weekly certification (even for illness), it can trigger an availability review 2. During this review, the system may show contradictory information like "already certified" and "file new claim" simultaneously 3. A phone interview (sometimes called a hearing) may be scheduled to verify the reason for unavailability 4. You should continue to certify weekly while waiting for this process to resolve 5. Benefits will typically be reduced by 1/4 for each day you were unavailable (in a 4-day work week system) 6. The temporary hold on payment should resolve once the review is complete The key is to keep certifying and be available for any scheduled phone interviews. Most of these situations resolve within 2-3 weeks.

Back pay question...I'm confused about something else. I just got approved too but for fewer weeks than I claimed. Anyone know how to appeal just part of the decision? Don't want to mess up the weeks I did get approved for.

UPDATE: Just got my backpay today! It was exactly 11 business days after the approval notice. Full amount as expected, direct deposited to my account. Such a relief after waiting so long. Thanks everyone for your help and advice!

After reading through everyone's responses, it sounds like there are three possible issues: 1) Your application is still in the queue based on your application date and region, 2) There might be a problem with your TS-375 form or employer classification, or 3) Your application is stuck somewhere in the system. Since you've been waiting 10 weeks, I'd definitely recommend trying to speak with someone directly. The regular phone lines are nearly impossible to get through on. When I used Claimyr (claimyr.com), I actually spoke to a supervisor who could see exactly where my application was in the system and what was causing the delay. The peace of mind alone was worth it after weeks of uncertainty.

Just a quick update that might help others: I learned that NYSDOL is sending out batch payments for the tourism supplement every other Wednesday. So if you don't see anything this week, the next batch would likely be processed next Wednesday. Also, for anyone still waiting, double-check that your direct deposit information is current in the system. I've heard some payments were delayed because people had changed bank accounts since their initial claim.

Just wanted to add: make sure you're checking both your NY.gov message inbox AND your email that's registered with your account. Sometimes urgent notices go to one but not the other. Also, while your claim is pending, document your work search activities anyway, as you'll need to report those for any back-certification periods once your claim is approved.

Quick update check - has there been any change to your claim status? Sometimes they process claims in batches toward the end of the week, so you might see movement by Friday.

update us if any of these fixes worked for u!! going thru similar thing right now 😫

UPDATE: I finally got this resolved! For anyone having the same issue, here's what worked for me: 1. I tried all the tech solutions but still couldn't find any consent page 2. Used Claimyr to connect with an agent (took about 45 minutes instead of calling all day) 3. The agent confirmed what others said - the ID.me verification wasn't properly linked to my account because of the identity theft flag 4. They manually verified my ID.me status and released all my payments 5. Money was in my account this morning including all backpay! Thank you everyone for your help and suggestions! Such a relief to finally have this fixed after months of stress.