Just make sure you file the new claim as soon as possible after your benefit year ends. There might be a gap in payments while they process your new application, but you don't want to wait too long. Keep doing your job search activities during this time too since you'll need to show you've been actively looking for work.

I went through this exact same situation last month! When your benefit year expires, you definitely need to file a brand new initial claim through the NY DOL website. The key thing is making sure you have enough qualifying wages in your new base period - they'll look at your earnings from about 15 months ago up to 3 months ago. If you worked any temp jobs or part-time work during your previous claim, those wages should help you qualify. Also heads up that there's usually a one-week waiting period when you file a new claim, so plan for that gap in benefits. Good luck!

I'm new to this community and dealing with this exact PIN issue right now! This thread has been such a lifesaver - I was starting to panic thinking I'd never be able to certify for my benefits. After reading everyone's suggestions, I realize I've been way too narrow in my search. I only looked through the main unemployment packet but completely ignored things like my spam folder, the debit card envelope, and any small "unimportant looking" mail. The Spanish language option trick for calling is absolutely brilliant - I never would have thought of that creative workaround! I'm going to try the systematic search approach tonight starting with spam/junk email, then every single piece of NYS DOL mail no matter how insignificant it looked. If that doesn't work, I'm feeling much more confident about calling at 8 AM sharp tomorrow using these strategies. It's frustrating that we all have to become detective-level problem solvers just to access our own benefits, but I'm so grateful this community exists to share these hard-won tips. Thank you everyone for turning what felt like an impossible situation into a manageable action plan!

I'm new here and currently stuck in this exact same PIN situation! This thread has been incredibly eye-opening - I was getting so frustrated thinking I'd lost my PIN forever, but reading everyone's experiences shows me I probably just haven't looked in the right places yet. I've been focusing only on the main benefits paperwork but completely overlooked things like checking my spam folder, any small envelopes that might have looked like junk mail, or even that debit card envelope someone mentioned. The Spanish language calling trick is absolutely genius - as someone who's spent hours on hold with government agencies before, I never would have thought of that workaround! I'm going to do a systematic search tonight starting with my email spam folder, then going through every single piece of mail from NYS DOL no matter how unimportant it seemed. If I still can't find it, I feel so much more prepared to try calling at 8 AM sharp on a weekday morning with all these strategies. It's both comforting and frustrating that so many of us are dealing with this same poorly designed system, but I'm really grateful this community exists to help each other navigate these challenges. Thank you all for sharing your hard-won knowledge and turning what felt like an impossible situation into a clear action plan!

I'm going through the exact same thing right now - pending for 3 weeks with no explanation! Reading through these responses has been incredibly helpful. I'm definitely going to try the early morning login suggestion and calling that technical support number tomorrow. The idea about contacting state representatives is something I never considered but makes total sense. For what it's worth, I also found that documenting every phone call attempt (time, how long I waited, what happened) has been useful for my own sanity if nothing else. The whole system really needs to be more transparent about what these "pending issues" actually are. Fingers crossed we all get resolution soon - this financial stress is no joke!

I'm in a similar situation - pending for about 2 weeks now and it's really stressful not knowing what's going on. This thread has been incredibly helpful though! I had no idea there was a separate technical support line or that contacting state representatives was even an option. I've been calling the main customer service number during lunch breaks and never getting through. Going to try calling that tech support number (1-888-209-8124) first thing tomorrow morning and also look up my local assembly member. The timeline documentation idea is really smart too - I'm going to start keeping detailed records of everything. Thanks to everyone for sharing actual actionable advice instead of just "keep trying to call." It's reassuring to know I'm not the only one dealing with this mess, even though I wouldn't wish this stress on anyone!

To summarize for the original poster: 1. Yes, you can receive partial unemployment while working part-time 2. Report all hours and earnings accurately when you certify weekly 3. Be aware of the thresholds: working 30+ hours or earning $595+ in a week makes you ineligible for that week 4. Continue doing and documenting your four work search activities each week 5. Keep detailed records of all your work hours, pay stubs, and certifications 6. Consider having taxes withheld from your benefits While the system isn't perfect, partial unemployment can definitely help bridge the gap while you're working reduced hours and searching for full-time employment.

Just went through this exact process last month! A couple things that helped me get started: When you apply online, there's a specific section where you indicate you're working part-time - don't skip over it or the system might flag your claim as suspicious. Also, make sure you have your last full-time employer's info ready (dates, wages, reason you left) since that's what your benefit amount will be based on, not your current part-time job. One thing I wish someone had told me - your first payment might take 3-4 weeks to come through even if everything goes smoothly, so don't panic if it seems slow. The system has to verify your previous employment first. Good luck with your application!

For anyone dealing with this issue, I recommend taking screenshots of your certification confirmation page every time you certify. That way if there's ever a dispute about what days you claimed, you have proof. The system is supposed to show this in your payment history, but sometimes that information is incomplete or missing entirely.

This is so helpful to read! I just started collecting unemployment last month and had no idea this was even a possibility. I've been certifying every Sunday without really paying attention to the payment amounts - just assumed they were correct. Going to start screenshotting my certifications and checking my payment history more carefully from now on. Thanks for sharing your experience and congrats on getting it resolved!