New York Unemployment

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The NYS Department of Labor system is such a mess. I've been waiting 4 months for my back pay and every time I call they give me a different excuse. First it was adjudication, then it was a system update, now they're saying there's some kind of verification issue. Meanwhile I'm about to lose my apartment because I can't pay rent!

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That's terrible! Have you tried reaching out to your local assembly member's office? Sometimes they can help cut through the red tape.

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I'm dealing with a similar situation right now - my claim was approved 10 days ago and I can see all my weekly certifications marked as "paid" in the system, but only received payment for one week. It's really concerning when you're counting on that back pay to catch up on essential expenses. From what I've read in other forums, sometimes there can be automated holds placed on accounts for various reasons even after approval. Have you tried logging into your NY.gov account to see if there are any pending issues or notifications that might explain the delay?

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I checked my NY.gov account and don't see any pending issues or notifications - everything looks normal there. It's really frustrating because like you said, we're both counting on that back pay for essential expenses. Did you find anything in your account that might explain the delay? I'm wondering if I should just bite the bullet and try that Claimyr service Kevin mentioned to get through to someone who can actually see what's going on with my payments.

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I went through this exact situation about 6 months ago when I lost my job and had to apply for both unemployment and Medicaid. The process was actually smoother than I expected - I applied online through NY State of Health and got approved within about 2 weeks. The key thing is to be honest about your unemployment income when you fill out the application. They'll verify it with NYS Department of Labor anyway, so don't try to hide it. One tip: if you have any medical appointments coming up, ask if they can wait to bill you until your Medicaid approval comes through. Many providers are understanding about this situation. Good luck!

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That's really helpful to know about the 2 week approval timeline! I was worried it would take much longer. Did you have to provide any specific documentation from NYS Department of Labor when you applied, or did they just verify it on their end? I'm planning to apply this weekend and want to make sure I have everything ready.

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@Grace Patel When I applied, I just had to enter the weekly benefit amount I was receiving from NYS Department of Labor - they verified everything automatically on their end. I didn t'need to upload any documents initially, though they did ask for my unemployment determination letter later in the process for final verification. Having your recent benefit payment history handy is helpful when filling out the income section. The whole thing was way less complicated than I thought it would be!

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I'm in a similar situation right now - lost my job last month and just got approved for unemployment benefits through NYS Department of Labor. This thread is super helpful! I was really worried about the health insurance gap. One thing I wanted to add is that when I called the NY State of Health customer service line, they told me that even if your unemployment benefits put you slightly over the Medicaid income limit, you might still qualify for subsidized marketplace plans with very low premiums. So definitely worth applying either way. Also, make sure to report any changes in your unemployment benefit amount if it changes - I think that's important for keeping your coverage valid.

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@Mia Alvarez That s'really good to know about the subsidized marketplace plans as a backup option! I hadn t'thought about that possibility. Quick question - when you say to report changes in unemployment benefit amounts, do you mean if the weekly amount changes or just when the benefits end completely? I m'worried about messing up my coverage if I don t'report things correctly. Also, how long did it take you to get your unemployment approved through NYS Department of Labor? I m'still waiting on mine and getting anxious about the whole process.

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I went through the exact same thing a few months ago! The "open" status had me confused too because I wasn't sure if it meant they were still reviewing my claim or if I was approved. But like others have said, "open" is actually the status you want - it means your claim is active and approved. The 2-3 week wait for first payment is standard, even though it feels like forever when you're stressed about bills. I got my first payment on day 16 after filing. Just keep doing your weekly certifications religiously and you should see that first deposit soon. Hang in there!

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Thanks for sharing your timeline! Day 16 gives me hope since I'm on day 14 right now. It's reassuring to hear from someone who went through the exact same confusion and waiting period. The stress is real when rent is due, but knowing others made it through helps a lot.

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I can definitely relate to this anxiety - I went through the same thing earlier this year! "Open" status is exactly what you want to see, it means your claim has been processed and approved. The 2 week wait you're experiencing is totally normal, though I know it doesn't make the stress any easier. My first payment came through at the 18-day mark. One thing that helped me was setting up text alerts through the NY.gov website so I'd get notified as soon as there was any update. Also, if you haven't already, make sure you're keeping track of your work search activities in writing - even though payments are delayed, the requirements still apply from day one. You're doing everything right by keeping up with the weekly certifications!

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I'm new to this community but wanted to share my experience since I went through something very similar recently. I was terminated for a failed drug test (also marijuana) and was terrified about filing for unemployment. After reading through all these responses, I'm really glad I found this thread because the advice here is spot-on. I did file my claim and was initially denied, but I appealed and actually won my case. The key things that helped me were: 1) I was completely honest on my application about the reason for termination, 2) I gathered all my performance reviews which showed I was a good employee, and 3) I got a letter from my doctor about my medical condition that I was self-medicating for. During the appeal hearing, the judge seemed more interested in whether I was actually impaired at work (which I wasn't) rather than just the positive test result. It took about 3 months total to get through the appeal process, but I ended up getting all my back benefits. Don't give up - the system isn't perfect but it's not automatically stacked against you either. File that claim and fight for what you're entitled to!

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Wow, thank you so much for sharing your actual experience @Sadie Benitez! This gives me a lot of hope. I was really scared that failing the drug test would automatically disqualify me, but hearing that you went through the same thing and actually won on appeal is really encouraging. I especially appreciate you breaking down the specific steps that helped - being honest on the application, gathering performance reviews, and getting medical documentation. I do have some old performance reviews that were positive, and I think I can get a letter from my doctor about my chronic pain condition. The 3-month timeline is good to know too - I was wondering how long this whole process might take. Your story really helps me feel like I should definitely file and not just give up before I even try. Thank you for taking the time to share this!

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I'm sorry you're going through this situation - it's really stressful when you lose your job and aren't sure about benefits. Based on what everyone has shared here, it sounds like you definitely should file your claim right away. The fact that you're using marijuana for chronic pain, even without an official medical card, could actually work in your favor during an appeal if needed. I'd recommend gathering any documentation you have about your pain condition and your work performance before the drug test. Also, when you file your claim, be completely upfront about the drug test failure and the reason for your marijuana use. The NYS Department of Labor has to prove misconduct, not just policy violation, so don't assume you're automatically disqualified. Even if you get denied initially, the appeal process gives you a real chance to present your full story. You have nothing to lose by filing and potentially everything to gain!

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I completely agree with everything you've said @Ethan Wilson! @Jackson Carter - I just wanted to add one more thing that might help you feel more confident about filing. From reading all these responses, it s'clear that the NYS Department of Labor really does look at each case individually, and having a medical reason for marijuana use even (without an official card can) make a significant difference. I d'also suggest that when you re'gathering your documentation, try to get anything that shows you were never impaired at work - maybe attendance records showing you were always on time, or any workplace incidents reports or (lack thereof that) demonstrate you were functioning normally. The more you can paint a picture of someone who was managing their chronic pain responsibly while still being a reliable employee, the stronger your case becomes. Don t'let fear stop you from filing - you deserve to have your case heard fairly!

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Maya Diaz

I work at a local workforce development center and see this issue all the time. Here's what I usually tell people: First, check if your claim is still in "pending" status - if it is, the claim number might not be generated yet. Second, try logging out of my.ny.gov completely and logging back in, sometimes the system needs a refresh to display everything properly. If you're still stuck, you can also visit your local One-Stop Career Center - they can help you access your account and find your claim number in person. The staff there are really knowledgeable about navigating the NYS DOL system and can walk you through it step by step.

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This is such great advice from someone who works directly with these cases! The tip about logging out and back in is something I wouldn't have thought of but makes total sense - sometimes these government websites are just glitchy. And I didn't even know local One-Stop Career Centers could help with this kind of thing. @Paolo Bianchi if the other suggestions don t'work out, visiting in person might be your best option since you can get immediate help rather than playing phone tag.

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I went through this exact same frustration a few weeks ago! Here's what finally worked for me: First, try the automated phone line at 1-888-209-8124 that Jean Claude mentioned - it's way faster than waiting for a human agent. If that doesn't work, log into my.ny.gov and look under "View Benefit Payment History" like Aisha suggested - that's actually where mine showed up even though I hadn't received payments yet. Also, don't panic about filing your weekly claim - you can absolutely use just your SSN and PIN as Olivia mentioned. The system will find your claim automatically. I was stressing for nothing! The NYS DOL system is confusing but there are multiple ways to get around this issue.

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