Hey, I actually work as a benefits counselor and see this mistake happen ALL THE TIME - you're definitely not alone! The good news is that certification errors like this are usually pretty straightforward to fix if you act quickly. Here's my advice based on what I've seen work best: 1. Call ASAP - there's typically a limited window to correct these errors 2. When you get through, be very specific: "I need to correct a certification error for the week of 11/28/2023. I accidentally reported earnings over $504 when I actually earned $0." 3. Ask for the correction to be processed immediately and request a confirmation number 4. If the first agent says they can't help, politely ask to speak with a supervisor or the "certification corrections" department The system is definitely frustrating, but these kinds of input errors are considered "good cause" for corrections. Most agents deal with this weekly and know exactly how to fix it. Once corrected, your payment should process within 3-5 business days. Don't stress too much - I've helped dozens of people through this exact situation and it almost always gets resolved quickly once you reach the right person. Just be persistent with calling and don't take "no" for an answer from the first agent if they seem unsure!

I just went through this exact same thing two weeks ago! Accidentally hit the wrong button and reported like $700 in earnings when I made $0. I was freaking out just like you are now. Here's what actually worked for me after reading all the advice online: Used that claimyr service everyone's mentioning - yeah it's $20 but honestly worth every penny when you're about to lose a whole week's benefits. Got connected in about 30 minutes vs the 2 days I wasted trying to call myself. When I got through, I said exactly what @QuantumQuasar suggested: "I need to correct a certification error for week ending [date]. I accidentally reported earnings over $504 when I actually earned $0." The agent pulled up my file, saw it was obviously a mistake (probably because my work history showed I wasn't even employed), and fixed it right there on the call. Got my confirmation number, and the payment showed up 4 days later. Total relief! The key is definitely acting fast and being super clear about what you need. Don't overthink it - they deal with this mistake constantly and most agents know exactly how to fix it. You got this! 💪

One more tip - if you're stuck in adjudication, you can also check the "Monetary Determination" section in your account. This will show if they've calculated your benefit amount, which is a good sign that the basic eligibility stuff is approved and they're just reviewing specific details. Also, keep certifying your weekly claims even while in adjudication - you'll get backpay for those weeks once it's resolved. I made the mistake of stopping my weekly certifications thinking there was no point, and it just created more delays when my claim finally got approved.

I went through this exact same frustration a few months ago! Here's what helped me understand the system better: When you log into my.ny.gov, go to "Unemployment Services" and look for these key sections: 1) "Claim Status" - this will show if you're approved, pending, or in adjudication, 2) "Payment History" - shows any payments made or scheduled, 3) "Correspondence" - CHECK THIS! They often send important requests here that you might miss, and 4) "Weekly Certification" - make sure you keep doing this even during adjudication. The "adjudication" status basically means they're reviewing something about your claim - could be verifying your job separation, work history, or eligibility. It's frustrating but totally normal. Don't panic if you see it, just make sure you've responded to any document requests in your correspondence section. The wait times suck but most claims do get resolved eventually.

Just wanted to update everyone - I just checked my account and my 1099-G for 2024 is already posted! They must be releasing them in batches. Mine shows it was generated yesterday. The navigation is a bit different this year though. I had to go to My Online Forms > Tax Documents > 2024 to find it.

Just checked my account after seeing Melina's update and mine is there too! For anyone still looking, I found mine under the path she mentioned: My Online Forms > Tax Documents > 2024. The form looks accurate - shows the correct total unemployment received and the federal taxes that were withheld. Really glad they're getting these out early this year instead of waiting until the last minute like in previous years.

Just want to add that you should apply for benefits as soon as possible after being laid off - there's a one week waiting period before you can start collecting, and benefits are calculated from when you first file, not when you lost your job. Also, make sure you have all your employment info ready (dates, employer details, reason for separation) because the NYS Department of Labor will need to verify everything with your former employer before approving your claim.

One thing to keep in mind is that the $504 maximum weekly benefit amount gets adjusted annually, so make sure you're looking at the current year's rates. Also, if you worked part-time or had variable hours during your base period, your benefit calculation might be lower than expected. The NYS Department of Labor uses your earnings from the first four of the last five completed calendar quarters before you filed your claim, so recent pay changes might not be reflected in your benefit amount. It's worth checking your benefit estimate on the ny.gov website once you file - they'll give you a pretty accurate breakdown of what to expect.

Just wanted to add another option that worked for me when I couldn't find the Payment Summary section that others mentioned. If you go to your NY.gov account and look for "Correspondence" or "Documents" (sometimes it's called "My Inbox"), there might be payment notifications that were automatically generated when you received each payment. These usually have a "Print" or "Download" option and show the payment details in an official format. They're not as comprehensive as a full payment summary, but if you need something quickly for your landlord, you can print multiple individual payment notifications to show your payment history. I found these were easier to locate than navigating through all the different payment menus, and they still have the official NYS DOL formatting that landlords typically accept.

I just went through this same frustrating process last week! What finally worked for me was logging into ny.gov, going to "Unemployment Services," then "UI Online Services," and looking for "Payment and Deduction Statement." This creates an official PDF that shows all your payments with dates, amounts, and the NYS DOL letterhead - exactly what landlords want to see. The tricky part is that it's buried in the menu and easy to miss. If you can't find it there, try calling the unemployment customer service line at (888) 209-8124 early in the morning (around 8 AM) when hold times are shorter. They can email you an official payment statement usually within 24 hours. I know it's a pain, but don't give up - the document you need definitely exists, it's just hidden in their confusing website structure!