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once you get the card you'll need to activate it online or by phone. there's instructions that come with it. and heads up the PIN they give you is temporary so change it right away to something you'll remember
Just wanted to add that you can also track your payment status through the my.ny.gov portal under "Unemployment Services" - it shows exactly when your payment moves from pending to released. I found this helpful because I could see the progression rather than just waiting and wondering. Once it shows as released, the card typically arrives within that 5-7 business day window that Diego mentioned. Also double-check that you certified for your weekly benefits correctly as any issues there can delay the payment release.
That's really helpful about tracking through my.ny.gov! I didn't know you could see the status progression there. I'll check that instead of just waiting around. Quick question - when you say "certified for weekly benefits correctly," what exactly should I be looking out for? I want to make sure I didn't mess anything up that could be causing the delay from pending to released.
I've been dealing with NY unemployment for about 8 months now and can confirm that these delays happen way more often than they should! Usually mine comes through on Tuesday morning like clockwork, but I've had probably 3-4 random delays during that time. The longest was about a week, which was absolutely terrifying when I had bills due, but it always eventually processes. One thing I learned is to screenshot your certification confirmation page - it helps give you peace of mind that you did everything correctly on your end. The system glitches are real and unfortunately pretty common. Based on what @Dylan Fisher shared about the Twitter update, sounds like this should resolve soon for everyone. The waiting is definitely the worst part though!
@Douglas Foster That s'really smart advice about screenshotting the certification confirmation! I wish I had thought of that - I m'always second-guessing myself wondering if I accidentally clicked something wrong. A week-long delay sounds absolutely nerve-wracking, especially with bills coming due. I m'dealing with my first real delay right now and was starting to panic, but hearing from experienced folks like you is helping me stay calm. It s'frustrating that these system glitches are so common - you d'think after all this time they d'have worked out the kinks! But knowing that it always eventually processes gives me hope. Thanks for the practical tip about screenshots, I ll'definitely do that going forward.
I'm new to this community but going through the exact same thing right now! Certified on Sunday and still waiting for my payment. This is actually my first time experiencing a delay since I started claiming benefits a few months ago, so I was getting pretty worried that I'd somehow messed something up during certification. Reading through all these comments has been incredibly helpful and reassuring - it's such a relief to know this is a known system-wide issue and not something wrong with my specific claim. Special thanks to @Dylan Fisher for sharing the Twitter updates about the processing delays being resolved. I'll definitely be checking my account first thing tomorrow morning! It's amazing how much stress these delays cause when you're depending on the payments, but this community is awesome for providing real experiences and support.
Wow, this thread has been absolutely invaluable! As someone who's been in a similar boat (part-time student worker unsure about unemployment eligibility), I'm amazed by how much practical knowledge has been shared here. I especially appreciate all the specific timing and phone navigation tips - the 7:58 AM Tuesday/Wednesday strategy and mentioning "Student Claimant" upfront seem like real game-changers. The fact that multiple people have had success with these approaches gives me confidence they're not just lucky coincidences. One thing I'd add for future readers: if you're documenting your job search activities (which seems crucial based on everyone's experiences), consider using the NYSDOL's own job search platform NY.gov/jobs. Using their official system creates a built-in record of your search efforts that they can easily verify if needed. Also, for anyone still on the fence about calling - this thread has shown that while the phone system is frustrating, the actual agents are generally knowledgeable and helpful once you get through to the right person. The key seems to be preparation and using these insider tips to navigate the system efficiently. Thank you to everyone who shared their real experiences here. This community has turned what seemed like an impossible bureaucratic nightmare into a clear, actionable plan. That's the power of people helping people!
This is such a great point about using the NY.gov/jobs platform for documenting job search activities! I hadn't thought about how using their official system would create a verifiable record - that's really smart thinking. It probably also shows good faith effort since you're using the state's preferred job search tools. This whole conversation has been like getting a masterclass in navigating unemployment as a student from people who actually know what they're talking about. I went from feeling completely overwhelmed and confused to having a clear action plan. The combination of specific phone strategies, documentation tips, and backup resources like the career centers and online tools makes this feel totally manageable now. It's amazing how much easier these government processes become when you have real people sharing what actually works instead of just reading the official (often confusing) guidelines. Thank you @Isabella Costa and everyone else for contributing to what s'become an incredible resource thread!
This entire thread has been an absolute goldmine of information! I'm in almost the exact same situation - part-time work while taking evening classes - and was dreading the whole process until reading through everyone's experiences. The collective wisdom here is incredible: the 7:58 AM Tuesday/Wednesday calling strategy, mentioning "Student Claimant" upfront, using the NY.gov mobile app callback feature, and having all documentation ready beforehand. I particularly appreciate the tip about using the specific language "ready, willing, and able to work full-time" - those kinds of insider details make all the difference. What really stands out to me is how many people initially felt overwhelmed (just like I do now) but successfully navigated the process using these strategies. It's reassuring to know that evening classes actually work in our favor for the "available for work" requirement. I'm planning to start with the online eligibility quiz, check out my local One-Stop Career Center for prep assistance, and then call using the timing and phone navigation tips shared here. Having this roadmap makes what seemed impossible feel totally doable. Thank you @Yuki Tanaka for starting this conversation and to everyone who shared their real experiences and practical tips. This community support is exactly what makes these bureaucratic processes manageable for real people!
I'm so glad I found this thread too! Reading everyone's experiences has been incredibly helpful and reassuring. It's amazing how this community has basically created the ultimate step-by-step guide for student unemployment claims in NY. I love that you mentioned the online eligibility quiz as a starting point - that seems like such a smart way to get your bearings before diving into the phone process. And the One-Stop Career Center idea is brilliant for getting professional guidance on documentation prep. What really strikes me about this whole conversation is how the "scary" parts (like long wait times and confusing phone systems) become totally manageable when you know the insider tricks. The 7:58 AM strategy and specific menu navigation tips are game-changers. For anyone else reading this later, I think the key takeaways are: 1) Evening/online classes actually work in your favor, 2) Preparation and documentation are crucial, 3) The right timing and approach make all the difference, and 4) The agents are actually helpful once you reach the right person. Thanks for highlighting how this community support transforms what could be an overwhelming solo struggle into a shared knowledge base. This is exactly why forums like this are so valuable!
same thing happening to me right now... filed 2 weeks ago and still showing under review. this is so stressful when you need the money
I feel you on the stress! Two weeks is still within the normal timeframe though. From what I've read here and experienced myself, most claims take 2-4 weeks to process initially. The "under review" status is pretty standard - it doesn't necessarily mean there's a problem. Try to hang in there, and maybe keep checking the portal every few days for updates.
I went through something similar a few months ago. NYS DOL will contact your employer if they need clarification about your separation, but it's not guaranteed they will. In your case, since you mentioned they cut your hours drastically, that could actually work in your favor - "constructive dismissal" where they essentially forced you out by making the job unviable. Make sure you have any documentation about the hour cuts (pay stubs, schedules, emails) because that can really help your case if they do investigate. The "under review" status is normal and can last anywhere from 1-4 weeks depending on their workload.
This is really helpful information about constructive dismissal - I hadn't thought about it that way! I do have some pay stubs showing the dramatic drop in hours, and I think I still have the text messages from my manager about the schedule changes. Should I upload these documents somewhere in the system now, or wait until they ask for them? I don't want to seem like I'm overcomplicating things, but I also want to be prepared if they do contact my old employer.
Ella Lewis
same boat here!! got laid off from my restaurant job and hoping unemployment covers at least my rent. this whole thing is so stressful
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Natasha Petrova
•I totally get the stress! The uncertainty is the worst part. Just make sure to file as soon as possible since there's usually a waiting week before benefits start. Also, even if unemployment doesn't cover everything, it's better than nothing while you're job searching. Hang in there!
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Aisha Khan
Just went through this process myself! At $65k annually, you're looking at roughly $1,250 per week before taxes. In NY, you'll likely hit the maximum weekly benefit of $504 since the formula caps out around that level for higher earners. The good news is that overtime definitely counts - they look at ALL wages reported during your base period. One tip: file your claim online at ny.gov as soon as possible since there's a one-week waiting period before payments begin. Also keep detailed records of your job search activities since NY requires you to document your work search efforts. The process can be overwhelming but the benefits do help bridge the gap while you're looking for your next opportunity!
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Katherine Shultz
•This is super helpful info! I'm in a similar situation and had no idea about the work search documentation requirement. Do you know how many job search activities we need to log per week in NY? And is there a specific format they want or can we just keep our own records?
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