Quick follow-up about the backdating process: once you do get through to a specialist, make sure you request form UI-44.2 (Backdating Special Circumstance Review). This form specifically addresses identity theft situations and can help expedite your case. Also, when they do resolve it, double-check that they've properly credited you for the waiting week - many identity theft victims report that this gets missed in the recalculation.

Update: I finally got through to someone in the fraud department this morning! They said my case is actually being processed but could still take 3-4 more weeks. They also confirmed I need to fill out that UI-FTC form that someone mentioned earlier. Apparently, they can't complete the investigation without it. Wish they'd told me that weeks ago! Going to fill that out today and upload it to my account.

just curious how much did u make at ur part time job? cuz if u made too much u might not have gotten anything anyway

Based on your part-time earnings, you would likely have qualified for partial benefits. In NY, you can earn up to 30% of your maximum benefit rate without reduction (that would be about $151 in your case). After that, benefits are reduced by 25% for each dollar earned. With $250-300 weekly income, you would have received roughly $204-229 in partial benefits each week. This is why it's worth pursuing the backdating request - you're potentially looking at thousands in benefits you were eligible for. Make sure to emphasize in your request that had you known, you would have been filing weekly claims this entire time.

UPDATE: I finally got through to someone at NYSDOL today! They confirmed my documents were successfully received despite no confirmation email. The agent said their system has been having issues with confirmation emails for several weeks now, but uploads are still working. So if anyone else has this problem, your documents are probably fine!

happens to me EVERY TIME lol. their website is stuck in like 2002 🤣

What if your benefit year just ended? Mine ended Sept 2 and I was told I need to reapply... anyone know if the whole process starts over?

Thank you everyone for the quick responses! This clarifies a lot. I was getting worried when I saw the smaller payment amount but now I understand it's just continuing as normal minus the federal supplement. I'll keep certifying weekly until either my benefit year ends in November or I find a new job.

did u try logging in with ur ny.gov ID instead? sometimes that works when the direct login fails. click the green ny.gov button instead of the regular login.

UPDATE: I finally got in! For anyone having the same issue - it wasn't anything I was doing wrong. I called using the Claimyr service someone mentioned above, got through to an agent in about 15 minutes, and they confirmed my account had been flagged for "additional security verification" but there was no notification sent to me about it. The agent was able to clear it immediately and I could log in right after. Apparently this is happening to quite a few accounts lately. Thanks everyone for your help!

That's awesome!! Let us know when u get paid. I might need to use that service too cuz mine is coming up next month

SO glad you got it fixed! The exact same thing happened to me. The system is completely broken when it comes to BYE dates.

I tried that Claimyr service someone mentioned above when I was having problems with my claim last month. It actually worked pretty well - got through to a real person in about 20 minutes instead of trying for days. The rep was able to email me my 1099-G right away once I verified my identity. Might be worth it if you're running out of time.

Just to follow up on your timeline concern - if you're unable to get your 1099-G in time for filing, you can request an extension from the IRS using Form 4868. This gives you an additional 6 months to file (though not to pay if you owe taxes). Then you'll have plenty of time to secure the proper documentation.

wait do they have any in person offices open at all right now? i thought they were all closed still

Update: I actually got through yesterday!! I tried that Claimyr thing someone mentioned above and it actually worked - got me to a real person in about 25 minutes. The agent said my claim had been flagged for "wage verification" because my last employer reported different quarterly wages than what I put on my application. Had to send in my last 3 pay stubs but she expedited it once she had them. Should be fixed within 5 business days! Still ridiculous it took this long but at least there's progress.

my letter said $427 but i get $384 every week. so ya they take taxes out

Has anyone noticed their payment amounts randomly changing? I was getting $402 for three weeks then suddenly it dropped to $362 with NO EXPLANATION! Called a million times, no answer. Checked my account, no messages. How are we supposed to budget when they just change things with no notice??

One other option I forgot to mention: If you filed your taxes for the year when your unemployment ended, your 1099-G form will show the total benefits received and can serve as documentation that benefits have ended. Your landlord might accept this as proof, especially if combined with a statement from your bank showing no further deposits from NYSDOL after the end date.

UPDATE: I went to the career center this morning and got exactly what I needed! They printed a UI Monetary Benefit Determination letter showing my claim details including the end date of September 6th. Took about 45 minutes total with the wait. The staff was really helpful. Thanks everyone for your suggestions!