New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole system is so confusing! I declined a retail job last week because it was part-time minimum wage and I have 15 years of management experience. Now I'm worried I should have taken it just to be safe. These rules keep me up at night.

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You did the right thing. A part-time minimum wage retail job when you have management experience would definitely not be considered suitable work, especially in your first few months of unemployment.

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I went through something similar about 6 months ago. The key thing to understand is that "suitable work" has specific criteria - it's not just any job offer. For the first 13 weeks, you can generally refuse work that pays less than 80% of your previous weekly benefit rate or your previous wage (whichever is lower). After that, the threshold drops. Since you mentioned the pay is "way below" what you were making and it's outside your field, you likely have valid grounds to refuse. Just make sure to report the offer when you file your weekly claim and document your reasons. I kept a simple log with date, company name, position offered, salary, and reason for declining. Never had any issues with NYS DOL, and being upfront about it actually showed I was actively job searching.

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ugh this is exactly what I'm worried about happening to me, I had to quit my job too because they kept cutting my schedule

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If you had significant hour reductions, document everything before you file - pay stubs showing the reduction, any communication about schedule changes, etc. That can help establish good cause.

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I went through something similar and was able to file a late appeal after missing the initial deadline. You'll want to gather evidence showing your hours were substantially reduced - pay stubs from before and after the cuts, any emails or texts about schedule changes, even coworker testimony if possible. The key is proving it was essentially constructive dismissal rather than voluntary quit. I'd recommend calling the appeals office directly to ask about late filing procedures - they sometimes have more flexibility than the initial claims process. Don't give up, reduced hours cases often have better success rates on appeal.

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Mei Liu

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I went through something similar when I first started collecting unemployment. The key thing to remember is that rental income is passive income, not earned income from employment. NYS Department of Labor distinguishes between these types of income. You should definitely report it on your next weekly claim - there's usually a section for "other income" where you can include it. Don't panic about not reporting it initially - just be transparent going forward. The worst thing you can do is continue not reporting it now that you're aware of it.

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I'm dealing with a similar situation - I have a duplex and live in one unit while renting out the other. From what I've learned, as long as you're not actively managing the property (like doing maintenance, advertising, showing units), the rental income is considered passive and shouldn't affect your unemployment benefits. However, I'd still recommend calling NYS DOL to clarify your specific situation since every case can be different. The peace of mind is worth the wait time on hold. Also, when you do report it, make sure to specify that it's rental income from a property you own, not income from employment or self-employment activities.

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@Sean Murphy I ve'had luck calling NYS DOL right when they open at 8 AM - seems like the wait times are shortest then. Also try calling on Tuesday or Wednesday, Mondays are always swamped. If you re'still having trouble getting through, there s'actually a callback service they offer where you can request a call back instead of waiting on hold. You can find it buried in their phone menu options. Another trick is to keep trying throughout the day - sometimes people hang up and spots open up unexpectedly. Hope this helps!

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I've had success calling NYS DOL right when they open at 8 AM - that seems to be when the wait times are shortest. Also, I've heard from other people in this community that there's a service called Claimyr that can help you get through to an agent faster if you're really struggling with the phone queues. @CosmicCrusader mentioned it earlier in this thread and said they have a demo video showing how it works. Might be worth checking out if you keep hitting dead ends with the regular phone system.

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Cash App processing times >>> regular bank accounts frfr

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Just got approved for benefits yesterday! This timeline gives me hope that I might see my first payment soon. Quick question though - can you use any digital wallet like Venmo or PayPal for direct deposit, or is Cash App the only one that works fast? Also, what exactly do you mean by "answer certification questions correctly"? Are there specific things to watch out for? Thanks for sharing your experience, really helpful for us newbies! 🙏

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Just want to add that you should still try to make all your regular payments on time even while on unemployment. The benefit amount is usually less than your full salary, so budget carefully to avoid late payments that WOULD hurt your credit.

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Great question and I'm glad you asked before filing! Everyone else is absolutely right - unemployment benefits won't show up on your credit report or affect your score. I went through the same worry when I was laid off from my tech job last year. Filed my claim right away and my credit score actually went UP a few points during those months (probably just normal fluctuation). The key is keeping up with your existing payments as others mentioned. NYS unemployment maxes out at $504/week so definitely budget accordingly if you're used to a higher income.

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