NY unemployment claim expires Sunday - what questions for renewal call on Tuesday?

When I had to renew my claim last month, they basically just verified all my information was still correct. They asked: - Personal info (address, phone, etc) - Employment status (still unemployed) - If I've worked at all since my last claim - If I've been looking for work (have documentation ready!) - Direct deposit info It took about 15 minutes. Just make sure she has her Social Security number and NY.gov ID ready. They'll probably schedule her for another phone appointment to complete the process.

Tell her not 2 worry. Took me like 5 mins tops when I called in April. They just wanna make sure nothin changed.

They're going to verify all her personal information, employment history, and reason for unemployment. The most important thing is to have documentation of her work search activities - they WILL ask about this in detail, and inadequate work search is the #1 reason claims get rejected during renewal. Make sure she has applied to at least 3 jobs per week and documented everything (where she applied, position, date, contact method, etc). They might also ask about any income she's earned since her last certification.

When I had to do this in January, I was so nervous too! But it wasn't bad. They just went through the same questions as when I first applied but WAY faster because nothing had changed. Tell her to just say "same as before" for most questions and they'll move along. Good luck to your sister!

I actually had to do this exact process last week. Here's what happened: 1. The call took about 25 minutes total 2. They verified my identity (SSN, DOB, address) 3. Confirmed my employment history (last employer, separation reason) 4. Asked about any work or income since last certification 5. Verified my work search activities (3 per week minimum) 6. Checked if I'd refused any job offers 7. Updated my payment preferences The most important part is the work search documentation. If your sister hasn't been keeping good records, tell her to reconstruct as much as she can before the call. They might ask for specific details. Also, be prepared for a LONG wait time. I was on hold for over 2 hours before speaking to someone. If she has trouble getting through, I used a service called Claimyr (claimyr.com) that got me connected with an agent in about 20 minutes instead of hours on hold. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE - totally worth it to avoid the endless hold music!

@concerned_sibling They asked for company names, positions applied for, dates, and method of application (online, in person, etc). They didn't ask for contact names in my case, but it's good to have that info just in case. The agent was pretty understanding that some details might be missing, but definitely have the basics for each job application ready.

This WHOLE PROCESS is designed to be difficult on purpose!!! My claim expired in June and when I called they gave me the runaround for WEEKS. First they said I needed to file online, then they said I had to call, then they said my work search wasn't enough even though I've applied to over 100 jobs!!! The system is BROKEN and they don't care about us at all!!!! Tell your sister to record the call so they can't backtrack on what they say. And be ready to spend HOURS on hold only to be disconnected. This is the reality of NYSDOL in 2025.

One important thing I forgot to mention - make sure your sister knows the exact date she started working at her last job and the exact date she stopped working. They'll verify this information against their records, and if there's a discrepancy, it can delay the whole process.

When I had to renew my claim back in March, they also asked me if I had received any severance pay or vacation payout from my last employer. My situation was a bit different though because I had been working part-time for a while before getting laid off again. But yeah, the job search documentation is super important! I actually missed a week of benefits because I couldn't prove I'd been looking for work one week when I was sick.

Update: So did your sister make the call yet? What happened? I'm curious because my brother has to do the same thing next month and I want to prepare him.