Waiting 3 weeks after NY unemployment ID.me verification - still no payment

mine took 10 days back in january... 3 weeks seems way too long tbh

My sister just went through this!! It took her like 25 days to get her first payment after ID.me. The system is SO backed up right now, its ridiculous!!

Three weeks is definitely longer than normal, but not completely unusual in the current system. The NYSDOL is experiencing significant processing delays this quarter. After ID.me verification, payments typically process within 7-14 days. Since you're past that window, I suggest taking these steps: 1. Continue certifying weekly without fail 2. Check your message inbox on the portal for any requests for additional information 3. Verify your payment method is correctly set up (direct deposit info, etc.) 4. Call NYSDOL to check if there's a specific hold on your account The most common reason for post-verification delays is an additional review flag that wasn't communicated clearly to you. Don't panic yet - most claims do process, just sometimes with frustrating delays.

I was stuck in the same situation last month! After my ID.me verification, I waited 18 days with nothing happening. Turns out there was a secondary review happening on my case that nobody bothered to tell me about. The ONLY way I got it resolved was by actually speaking to an agent. I used this service called Claimyr (claimyr.com) that got me through to an actual person at NYSDOL within about 30 minutes. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE. The agent told me my account had a fraud review flag (despite passing ID.me) and they cleared it while I was on the phone. Got my payments 2 days later. Sometimes you just need to talk to a human to get these things fixed, especially when it's been this long with no updates.

OMG the ID.me verification is THE WORST!!! I had to wait almost a MONTH after verification before seeing a penny!!! The system is completely BROKEN! And don't even get me started on trying to call them - I wasted HOURS of my life listening to that stupid hold music only to get disconnected!!! What worked for me was filing a complaint with my state assembly person. Seriously. I filled out their constituent services form explaining my situation and someone from their office called me back THE NEXT DAY. They have special contacts at NYSDOL and got my claim pushed through within a week after that. The regular customer service line is useless - you need someone with connections to fix this!!

my cousins friend had same issue cuz he answered one of the id.me questions wrong even tho his account was verified. might wanna double check all ur answers were correct

I work with unemployment cases frequently, and I can tell you that the current backlog at NYSDOL after ID.me verification is substantial. Here's what's likely happening in your case: After ID.me verification, your claim enters a queue for final review by a NYSDOL examiner. This step is where the biggest delays occur. Currently, this queue is averaging 14-21 days, but can take up to 30 days in some cases. Three important points: 1. This is not your fault, and there's likely nothing wrong with your claim. It's simply waiting for an examiner to review and approve it. 2. At the three-week mark, you're actually justified in escalating this issue. The department's own guidelines state that post-verification reviews should be completed within 21 days. 3. Continue certifying weekly benefits even without payment. Once approved, you'll receive all back payments for correctly certified weeks. To resolve this faster, you need to speak directly with a claims examiner who can manually review and approve your claim. Unfortunately, general call center representatives don't have this authority.

anyone else notice they're way slower processing claims this year compared to last year?? my claim in 2024 was way faster

Just wanted to update everyone - I FINALLY got through to someone at NYSDOL! I used the Claimyr service mentioned above and got connected to an agent in about 20 minutes (after trying for weeks on my own with no luck). Turns out my claim had a random "additional verification needed" flag on it, even though I'd already done ID.me. The agent was able to clear it immediately and said I should see all my back payments within 3-5 business days. She couldn't explain why it got flagged or why nobody contacted me about it. Thank you all for your help and suggestions! For anyone else stuck in ID.me verification limbo - definitely try to speak with an actual person rather than just waiting. The system doesn't seem to resolve these issues automatically.