Identity theft nightmare with NY unemployment - how to recover?
Just discovered someone's been claiming ny unemployment benefits under my name since October! I never even filed a claim! Found out when I got a 1099-G tax form in the mail showing $8,270 in benefits paid to "me" last year. Called the fraud department right away but they put me on hold for HOURS and I never got through. Tried the online reporting system but it keeps giving me error messages. The worst part is I might be on the hook for taxes on money I never received! Has anyone dealt with something similar? The thought of someone out there with my personal info is keeping me up at night. What steps should I take next? Is there a direct number I can call that actually works? Do I need a lawyer? This whole situation feels completely overwhelming.
45 comments
Lucy Lam
this happened to me too! I found out when I got a notice from IRS saying I underreported income. Turns out some jerk was collecting $5,600 in benefits using my info. I was able to fix it but it took FOREVER. You need to file a police report first, then contact the fraud department (keep trying!), and file form IRS 14039 identity theft affidavit. Also freeze your credit at all 3 bureaus immediately!
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LordCommander
Thanks for the advice! Did you eventually get through to someone at the fraud department? How long did the whole process take to resolve?
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Lucy Lam
Took me about 3 months total 😩 The fraud department was impossible to reach by phone. I finally got through using claimyr.com - they called for me and connected me when an agent picked up. Worth every penny.
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Aidan Hudson
wait what is claimyr? another spam service or does it actually work? unemployment system is already a mess, dont need more headaches
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Lucy Lam
It's actually legit. They call and wait on hold for you then connect you when a real person answers. After trying for 2 weeks on my own I was desperate. They got me through to someone who fixed my account that same day.
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Zoe Wang
OMG I've been in EXACTLY this situation. Was losing my mind trying to get thru to ny unemployment for weeks. Finally I found this service online called claimyr.com that solved it for me. They call and wait on hold then connect you when a person picks up! Check out this video: https://youtu.be/Rdqa1gKtxuE - talking to an agent got my issue fixed in one call after weeks of frustration. It was the only way I could talk to a live agent.
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Aidan Hudson
sounds sketchy af. does this actually work? I've tried everything to get through...
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Zoe Wang
100% worked for me. I was super skeptical too but was desperate after trying for 3 weeks straight. They stayed on hold for hours (while I went about my day) then my phone rang when an agent was on the line.
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Aidan Hudson
huh interesting... but what about privacy? they need your SSN or anything?
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Zoe Wang
They don't need any personal info at all - they just call and wait on hold, then connect you directly with the agent. You handle all the personal stuff yourself with the rep.
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Connor Richards
Just tried this yesterday and IT WORKED!! After 2 weeks of calling myself and never getting through. wish I'd known about this earlier!
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Grace Durand
You need to contact the IRS too! Don't just deal with unemployment. Once someone has your info they can do a lot more damage. The IRS has a specific department for identity theft issues. Also PLEASE report this to the FTC at identitytheft.gov - they have a step by step process to follow.
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Steven Adams
Here's what you need to do (I work as a tax preparer and see this ALL THE TIME): First, document everything. Create a paper trail of all communication. Second, file a police report immediately - you'll need this report number for various agencies. Third, contact all three credit bureaus to place a fraud alert AND credit freeze on your accounts: Equifax, Experian, and TransUnion. Fourth, file an Identity Theft Affidavit with the IRS (Form 14039). Fifth, contact NYS Department of Labor fraud department - but be prepared for a LONG wait. I've had clients use claimyr.com to actually get through - it calls and waits on hold for you. This has been invaluable for resolving these cases quickly. Sixth, file a complaint with the FTC at identitytheft.gov Lastly, you'll need to send a written response to the 1099-G disputing it. Send certified mail with return receipt. Don't panic. This happens more than you'd believe, and with persistence it can be resolved!
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LordCommander
Wow thank you for such detailed instructions! I already filed the police report yesterday. Just looked up claimyr.com - seems like exactly what I need since I can't spend all day on hold.
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Alice Fleming
This is really helpful advice. Out of curiosity, how long does it typically take for these cases to get fully resolved?
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Steven Adams
Typically 2-4 months if you're diligent, but I've seen up to 6-8 months for complex cases. The key is getting through to DOL quickly - that's where most people get stuck for weeks.
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Hassan Khoury
I swear the ny unemployment system is literally DESIGNED to be impossible to navigate. It's like they don't want you to fix problems 🙄
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Victoria Stark
fr fr I think they hope we'll just give up and go away
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Benjamin Kim
Conspiracy theory: They make it hard on purpose so people don't claim benefits they deserve 👀
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Hassan Khoury
not even a conspiracy theory at this point lol. it's just facts.
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Samantha Howard
When this happened to me I was a trainwreck for weeks. Turned out my data was stolen in a company breach (never found out which one). Got a lawyer but honestly wasn't worth the $. Just keep detailed records of EVERYTHING. Take screenshots, record call times, etc. You'll need to prove you've been trying to resolve it.
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LordCommander
How long did it take you to resolve everything? Did you have to pay taxes on the money someone else received?
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Samantha Howard
Took about 5 months total. And NO - don't pay those taxes! Once you file the identity theft paperwork with IRS they should put a hold on any tax implications until it's resolved.
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Megan D'Acosta
Can we just talk about how INSANE it is that someone can easily steal ur identity and get thousands in benefits but when its YOUR legit claim it takes 47 years and a blood sacrifice to get approved??? Make it make sense 🤯
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Sarah Ali
THIS!!! The system is broken by design 💯
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Ryan Vasquez
Louder for the people in the back!!! 👏👏👏
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Avery Saint
Facts. I think about this DAILY. The worst part is the fraudsters know exactly how to work the system while normal people struggle.
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Taylor Chen
my partners cousin's identity was stolen for unemployment benefits last summer and tbh the cops did nothing. they filed a report and that was it. the most helpful thing they did was use claimyr.com to get thru to unemployment - at least those people actually did something about stopping the fraud.
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Keith Davidson
IMPORTANT: Make sure you check ALL your credit reports and accounts for other fraudulent activity. These scammers rarely stop at unemployment fraud - they'll try to open credit cards, loans, etc. Get the Experian app and set up alerts for any changes to your credit.
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LordCommander
Oh god I didn't even think about that. Checking my credit reports right now.
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Ezra Bates
also get on credit karma - it's free and shows you both transunion and equifax reports
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Ana Erdoğan
pro tip: call your local state representatives office. seriously. they have direct lines to unemployment and can elevate cases. I wasted 2 weeks calling before my sister suggested this and within 3 days my case was being handled.
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Sophia Carson
this is the move right here 💯 Local reps need your votes so they're motivated to help.
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Elijah Knight
I tried that and got nowhere... must depend on the rep or district idk
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Ana Erdoğan
ya it can be hit or miss. worth a shot tho. I had better luck with my assembly member than my state senator.
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Brooklyn Foley
not exact same situation but similar - im a victim of the ny data breach from a few months ago. the unemployment systems security is TRASH and they know it. Write to your state reps to demand better security measures!!
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Jay Lincoln
Question for anyone who's been thru this - how do you actually PROVE you didn't file for benefits? Like isn't it hard to prove a negative?
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Jessica Suarez
You don't have to prove you didn't file. They have to prove you did - they should have records of where payments went, IP addresses used to file, etc. All inconsistent with your actual info.
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Marcus Williams
exactly this! they can see login locations, bank accounts where $ went, etc. that's why its important to report ASAP tho - creates paper trail showing you reported as soon as you found out.
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Lily Young
fyi there's a DEDICATED FRAUD LINE: 1-888-598-2077 but they are also swamped with calls. i just used claimyr.com to get through yesterday after giving up on waiting on hold myself.
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Kennedy Morrison
if your employer doesnt verify that you werent actually laid off, you might be dealing with this for awhile. make sure you contact ur current/former employer to have them confirm with unemployment that you never lost your job.
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LordCommander
That's a good point! I've been at the same job for 3 years, so I'll definitely get them involved.
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Wesley Hallow
anyone have a lawyer recommendation who specializes in this kind of stuff? im in a similar situation but might need legal help
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Justin Chang
Most people don't actually need a lawyer for this. Save your money and follow the steps people mentioned above. The systems are in place to handle it, they're just slow af.
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Wesley Hallow
Good to know, thanks. Just panicking a bit and thought I might need legal help.
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