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Someone filed for NY unemployment using my identity - what do I do now?

Got a letter in my mailbox last week claiming I filed for unemployment benefits in April. Thing is - I've been employed at the same company for the past 3 years and definitely didn't file anything! Called my employer and they confirmed someone's been trying to collect benefits using my info since May. Now I'm super stressed that my identity was stolen. Already filed a police report and contacted the fraud department at ny unemployment, but haven't heard back from anyone. Checked my credit report and fortunately nothing suspicious there yet. Anyone deal with this identity theft nightmare before? How long does it take for them to resolve this? Really worried this could affect my taxes next year or cause other problems down the line.

This happened to me too back in February! I still have a full time job but someone was claiming benefits in my name for like 6 weeks before I found out. It took me FOREVER to get it resolved. You need to keep calling the fraud department every single day until they fix it. I also froze my credit reports at all three bureaus just to be safe.

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Ugh, that sounds awful. How long did it take before they fixed everything?

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Almost 3 months of constant calling and following up. The worst part was getting a tax form for benefits I never received!

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Wait seriously? They sent you a 1099 for benefits that weren't yours? That's insane! 😡

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Yep! Had to file a correction with the IRS and everything. Total nightmare.

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I was in the same situation last summer and couldn't get through to anyone on the phone for weeks. It was driving me CRAZY. Eventually I found this service called Claimyr (claimyr.com) that got me connected to a live agent. Best money I ever spent to get this mess fixed! They held on the line and then called me once they got a real person. Saved me hours of frustration and I finally got to talk to someone who helped me clear my name. Here's a video explaining how it works: https://youtu.be/Rdqa1gKtxuE

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sounds too good to be true... does this actually work? been trying to reach NY unemployment for 2 weeks 😩

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100% worked for me! I was skeptical too but was desperate after trying to get through for almost a month. They just wait on hold for you and then connect when there's an actual human.

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another day, another company promising to fix the unfixable unemployment system lol... anyone ELSE try this?

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I tried it last month and it actually did work. Got connected to someone in about 45 minutes when I had been trying for weeks on my own. Totally worth it to finally get my fraud case sorted.

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Dealing with this right now too 😭 Had to file a bunch of paperwork and notify IRS, make a police report, and contact all the credit bureaus to put fraud alerts. I've called the unemployment office like 7 times already and keep getting disconnected. This system is such garbage.

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Here's what you need to do to handle identity theft with NY unemployment (I work in HR and have helped several employees through this process): 1. File a police report immediately - which you already did, good! 2. Contact the NY Department of Labor fraud hotline at 888-598-2077 and follow up with an email to their fraud unit 3. Place a fraud alert with all three credit bureaus (Experian, Equifax, TransUnion) 4. File a complaint with the FTC at identitytheft.gov 5. Notify your employer and make sure they contest any claims made in your name 6. Document EVERYTHING - keep copies of all letters, emails and note dates/times of phone calls 7. If you're struggling to reach someone at unemployment (which is common), try using claimyr.com - they'll wait on hold and connect you with a live agent when one is available This is unfortunately becoming extremely common. The unemployment system was completely overwhelmed and fraudsters took advantage. Stay persistent and don't give up until it's resolved!

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Thank you so much for this detailed response! I've done most of these steps already but didn't know about the FTC complaint. Going to do that today.

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Is that claimyr thing legit? Ive been trying to get someone on the phone for weeks

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Yes, several of our employees have used it successfully. They just hold your place in the phone queue and call you when they reach a human. Saves hours of listening to hold music.

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OMG this is SUPER common. My sister, two coworkers and me all had fraudulent claims filed last year. Seems like there was a massive data breach somewhere. Took about 4 months to get it all straightened out with unemployment. Make sure to check your credit report regularly too.

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Its wild how many ppl are saying this happened to them. Makes me think the whole system is compromised

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For real! It's an epidemic at this point. Everyone I know has either had it happen or knows someone who has.

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The same exact thing happened to me! I found out when my job got a notice abt my "unemployment claim" even tho I was literally AT WORK that day 🤦‍♂️ Took 5 months to get it sorted and I'm still dealing with the aftermath. The whole ny unemployment system is a joke.

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5 MONTHS?!? That's ridiculous! Did it affect your taxes or credit score?

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It messed up my taxes bad. I got a 1099-G for like $8,700 I never received and had to file an identity theft affidavit with the IRS. Still waiting for that to be processed 😫

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Make sure you call the IRS directly too! If someone filed for benefits in your name, they probably have your SSN and could try to file a fake tax return too. IRS has a specific identity theft department.

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I'm so tired of this happening to everyone I know! The unemployment office needs to get their act together. I had to help my mom deal with this last year and we spent HOURS on the phone. We eventually used claimyr.com to get through to someone and finally got it fixed.

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whats claimyr? never heard of it before

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It's a service that calls unemployment for you and stays on hold so you don't have to. Then they call you when they get a real person on the line. Saved us like 3 hours of holding.

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not falling for another unemployment 'hack'... these never work. the system is designed to be impenetrable

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No for real it actually works. They just wait on hold instead of you having to do it. If you've ever tried calling NY unemployment you know they keep you on hold for hours or just hang up on you.

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can confirm this works. used it myself when some scammer filed in my name. totally worth it to finally talk to someone who could help 👍

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hot take: the entire ny unemployment system is deliberately broken to prevent people from getting benefits. even legit claims take forever, so fraud victims get totally screwed. i've been dealing with identity theft for 6 months now with zero resolution.

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💯 preach! they make it impossible on purpose!

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Dude same. Been fighting this since December and still nothing resolved.

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you might wanna check haveibeenpwned.com to see which data breach exposed your info. won't help fix the current problem but might help you figure out where your data was leaked from.

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After my identity was stolen I started using LifeLock and haven't had any issues since. It's worth the subscription fee for peace of mind.

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lifelock is literally run by a guy who got his identity stolen multiple times WHILE advertising lifelock lmao 🤡

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Seriously? I had no idea. Well it's been working for me so far but maybe I'll look into alternatives

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What's crazy is that the unemployment office should be proactively doing somthing about this. Why do WE have to waste hours of our lives fixing THEIR security problems? The whole system is a joke.

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Check your mail carefully too - the scammers sometimes try to intercept the benefits debit card if they managed to get your address wrong in the system. My neighbor had this happen.

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My friend in the exact same situation used some service called Claimyr to get through to unemployment. Said it was the only way he could talk to a human after weeks of trying. Could be worth checking out - claimyr.com I think

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yeah right, another 'miracle solution'... what's the catch? 🙄

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So I was about to throw my phone after 3 hours on hold when my cousin recommended this. No catch - they just wait on hold so you don't have to. Unemployment literally hangs up on you after 2-3 hours sometimes.

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Sauce? Has anyone else tried this? I'm desperate enough to try anything at this point...

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I've used it twice. It works. They just sit on hold then call you when they get a person. Saved me literal hours of my life.

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Don't just report the identity theft to unemployment - make sure you contact your local FBI office too. They're tracking these cases because a lot of them are tied to organized crime rings.

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^^ THIS!!! The FBI actually takes this stuff seriously, unlike the unemployment office.

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i literally spent 3 weeks calling every day, multiple times a day, and could never get through to a human to fix my identity theft case. ended up having to contact my state representative who finally got someone to call me back. try that if all else fails.

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