New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Connor Byrne

Who decides if you get unemployment benefits through NYS Department of Labor?

I'm really confused about the whole unemployment approval process. I filed my claim last week and it's showing pending status. Who actually makes the decision about whether I qualify for benefits? Is it just some computer algorithm or do real people at NYS Department of Labor review my case? I'm worried because my last job ended kind of weird - I was basically forced to quit because they cut my hours to like 5 per week. Will someone understand that situation or will the system just see 'quit' and deny me automatically?

THE WHOLE SYSTEM IS A MESS!!! They make you jump through hoops and then some random person decides your fate. I got denied even though my employer laid me off and it took MONTHS to get it overturned. The appeals process is ridiculous too.

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Ugh that sounds awful! Did you eventually get your benefits?

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So wait, if I understand correctly - a real person reviews each claim? That's actually kind of reassuring. I thought it was all automated these days.

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Hailey O'Leary

Can I file unemployment if I get fired - NYS Department of Labor eligibility?

Just got let go from my warehouse job yesterday and honestly not sure what my options are. My supervisor said it was due to attendance issues but I feel like they were looking for reasons to cut staff anyway. Never filed for unemployment before and wondering if getting fired automatically disqualifies you? I know there's probably paperwork involved but don't even know where to start with NYS Department of Labor. Has anyone been through this process after getting terminated?

Wait so if I quit can I still get unemployment or is that different?? I've been thinking about leaving my toxic job but don't want to screw myself over financially

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Quitting is much harder to get approved for unless you can prove it was for 'good cause' like unsafe working conditions or harassment. Getting fired is actually easier to qualify for than quitting voluntarily.

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Just wanted to say good luck with your claim! The whole process is stressful but most people I know who got fired for non-serious reasons eventually got approved. Make sure you keep filing your weekly claims even while they're reviewing your case.

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Nia Davis

Do employers pay for unemployment benefits in NY - confused about how NYS Department of Labor funding works

I got laid off from my retail job last month and have been collecting unemployment. My former manager called me yesterday asking about my claim and mentioned something about it affecting their 'experience rating' or whatever. I'm really confused - do employers actually pay for my unemployment benefits? I thought this came from taxes everyone pays. Can someone explain how this works with NYS Department of Labor? I don't want my old boss thinking I'm costing them money if that's not how it works.

I've been dealing with NYS Department of Labor for months trying to get through to someone about my claim status. The phone system is impossible! I finally found this service called Claimyr that actually got me connected to a real person at the unemployment office. You can check it out at claimyr.com - they even have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way better than spending hours on hold.

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Oh interesting! I might need that if I have issues with my weekly claims. How does it work exactly?

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It basically handles the calling and waiting for you, then connects you when they get a human on the line. Saved me so much time and frustration.

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Yeah my cousin works in HR and she says they hate unemployment claims because it jacks up their insurance rates. But like everyone else said, that's their problem not yours. You worked, you paid into the system through your job, you deserve the benefits when you need them.

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Mateo Silva

How long does it take to find out if you get unemployment approved by NYS Department of Labor?

I submitted my initial unemployment claim through the NYS Department of Labor website last Tuesday and I'm getting anxious about when I'll hear back. My claim status just says 'under review' and I have no idea what that means or how long this process usually takes. I really need to know if I'm approved because I have rent due next week and I'm counting on this money. Has anyone been through this recently? How long did you wait to find out if your claim was approved?

I've been waiting three weeks and still nothing! Called the NYS Department of Labor like 50 times and can never get through. This system is completely broken and they don't care that people are struggling to pay bills.

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I had the same problem with getting through on the phone. Someone here recommended claimyr.com which actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Worth trying if you're stuck.

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The waiting is the worst part honestly. I remember refreshing my account like every hour when I first applied. Just try to be patient and make sure all your information was accurate when you filed.

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Keisha Jackson

Can you get unemployment if you quit your job - NYS Department of Labor eligibility question

I'm thinking about quitting my job because my boss has been making the workplace really hostile and I'm worried about my mental health. But I need to know - can you actually get unemployment benefits if you quit your job voluntarily? I've heard different things from people and I can't find a clear answer on the NYS Department of Labor website. I've been at this job for 2 years and really need the income while I look for something else. Does anyone know what the rules are for voluntary resignation and UI benefits?

The system is rigged against working people! They make it so hard to get benefits even when you have legitimate reasons for leaving. I've seen people get denied for the most ridiculous reasons. But definitely try if you have good cause - just be prepared for a fight.

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I understand the frustration but the good cause standard exists for a reason. If you have proper documentation and follow the process, legitimate cases usually get approved eventually.

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If you're having trouble getting through to NYS Department of Labor to ask about your specific situation, there's actually a service called Claimyr (claimyr.com) that helps people reach unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when I was stuck in adjudication and couldn't get anyone on the phone for weeks. Really helped me get answers about my claim status.

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Thanks for the suggestion! I might need that if I decide to go through with this. The phone lines are always busy when I try to call.

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