New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a joke honestly. $104 a week is nothing in this economy, especially in NYC where rent alone costs more than most people make in unemployment for a month. They expect you to survive on that while jumping through hoops with job searches and weekly certifications. Meanwhile it takes them weeks to process simple claims.

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I feel you on this. The system definitely wasn't designed for the current cost of living.

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The minimum benefit amount of $104 is unfortunately accurate for New York. It's based on your earnings history, so part-time work naturally results in lower benefits. One thing that might help is checking if you qualify for any additional programs - some people don't realize they might be eligible for SNAP (food stamps) or other assistance while on unemployment. Also, yes you can and should definitely look for full-time work while collecting benefits - that's actually required as part of your job search activities. The system expects you to be actively seeking employment that matches your skills and availability.

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The whole system is designed so that employers pre-pay into the fund based on their payroll size. In New York, employers pay both state and federal unemployment taxes. The money sits in the unemployment insurance fund until workers need it. Your claim is paid from that pool, not directly from your former employer's pocket.

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This is really helpful info! I was worried my former employer would be upset about my unemployment claim, but knowing they've already been paying into the system through payroll taxes makes me feel better about filing. Just to clarify - when people mention the tax rate going up based on layoff history, is that something that happens immediately or does it take time to affect their rate? I'm curious how quickly those adjustments happen in the NYS system.

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i literally spent 3 weeks calling every day, multiple times a day, and could never get through to a human to fix my identity theft case. ended up having to contact my state representative who finally got someone to call me back. try that if all else fails.

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I'm dealing with the exact same thing right now! Just got a letter yesterday saying benefits were filed in my name back in March - I've been at my current job for 2 years straight. It's so frustrating because you feel completely helpless when your identity gets stolen like this. I've already filed the police report and contacted the fraud department, but like everyone else is saying, getting through to an actual person seems impossible. Reading through all these comments makes me feel a little better knowing I'm not alone, but also terrified that this could drag on for months. Going to try some of the suggestions here like the FTC complaint and maybe that Claimyr service if I can't get through on my own soon. Thanks for posting this - it's helpful to see what others have gone through!

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have u tried calling the automated phone system? sometimes it has more updated info than the website

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I haven't tried that yet. Good idea! I'll give the automated system a call tomorrow morning.

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@OP - any updates? Did your backpay come through yet?

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Actually yes! It came through this morning - exactly 14 days after submitting the DocuSign. Such a relief! Thanks everyone for your help and advice.

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That's awesome news! 14 days is pretty reasonable considering all the horror stories about delays. Congratulations on getting your backpay sorted out - I bet that's a huge weight off your shoulders, especially with rent coming up!

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I'm going through the same thing right now!! Filed 2 weeks ago and still pending. It's so stressful not knowing when the money will come. Did you get laid off or were you fired? I'm worried because I was technically terminated but it was just because our whole department got eliminated.

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Omar Zaki

I was laid off due to company downsizing, so hopefully that won't cause any issues. Your situation sounds like it should be fine too since it was department elimination, not performance related.

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I went through this process about 6 months ago and it took exactly 18 days from filing to receiving my first payment. The key thing that helped speed mine up was making sure I had all my employment documentation ready - like pay stubs from the last 6 weeks and my termination letter. Also, definitely start filing your weekly claims now even though your initial claim is pending! I made that mistake and it delayed my payments by an extra week. The online system updates usually happen overnight, so check your status first thing in the morning rather than throughout the day.

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