Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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dO NOT give up!! my identity was stolen for unemployment last year and it took 3 months but i got all my back payments plus interest. The system is broken but persistence pays off. document EVERYTHING!!
This exact same thing happened to my sister in Queens! Someone filed a fraudulent claim using her SSN in early 2022 while she was working full-time as a nurse. She didn't find out until she got laid off during hospital budget cuts and tried to file her own claim. The whole process was a nightmare but she eventually got it resolved. Here's what worked for her: 1. File the police report IMMEDIATELY - they need this for their investigation 2. Submit identity verification docs through their secure portal AND mail copies certified mail 3. Keep calling that fraud hotline (888-598-2077) every single day until you get through 4. Contact your local assembly member's office - they have direct contacts at DOL 5. File a complaint with the NY Attorney General's office too The most important thing is to keep certifying for benefits every week even while your case is under investigation, otherwise you'll lose those weeks permanently. My sister's case took about 10 weeks total but she got all her backpay. Don't give up - the system is overwhelmed but they will eventually get to your case. Document everything and stay persistent!
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Keep certifying weekly no matter what - if you miss weeks you'll lose those payments even after your claim gets approved. Also document everything in case you need to appeal later. The adjudication process is frustrating but most claims do get approved eventually if you're eligible.
Thanks, that's actually reassuring. I'll keep certifying and try to be patient.
I'm dealing with the same situation right now - filed 4 weeks ago and still waiting on my first payment. The uncertainty is the worst part because you can't plan anything when you don't know if or when the money will come. I've been checking my account obsessively every day hoping to see some progress. At least seeing all these comments makes me feel less alone in this process. Has anyone here actually gotten through the adjudication and received their backpay eventually?
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The unemployment system is so messed up right now. I had to call like 50 times before getting someone who actually knew what they were talking about. Don't believe the "wait 10 days" line - that's what they tell everyone to get them off the phone. Keep calling until you get someone competent who can actually help.
Ugh, this is so frustrating! I'm dealing with something similar right now. After reading everyone's responses, it sounds like the "10 day wait" is basically their way of hoping you'll just give up. I've been seeing claimyr.com mentioned by multiple people here - has anyone who's NOT affiliated with that service actually tried it? I'm getting desperate enough to consider paying for help, but I want to make sure it's legit before I spend money I don't have while waiting for unemployment benefits. Also, @NeonNebula, your step-by-step advice about asking for a "claim adjustment specialist" is super helpful - I'm going to try that approach first before looking into other options.
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UPDATE: Thanks everyone for your help! The suggestion to update my contact info and save it again actually worked - DocuSign email came through about 10 minutes later. Just finished completing all the identity verification steps. Hopefully my claim will start processing now! Leaving this post up in case anyone else runs into the same problem.
Yay! So glad that worked for you too! It's such a simple fix but not intuitive at all. Good luck with the rest of your claim!
Great to see this got resolved! For anyone else facing this issue, I'd recommend trying the contact info update trick first since it's free and quick. If that doesn't work, here's the order I'd suggest: 1) Check email domain filtering/whitelist settings, 2) Try the technical support line at 855-251-5537, 3) Call the verification department at 888-209-8124. The paid services like Claimyr should really be a last resort since the state resources should work if you know the right numbers to call. Thanks to everyone who shared their experiences - this thread will definitely help other people in the same situation!
Dylan Hughes
Hang in there! I know it's stressful but these delays happen more often than you'd think. Once your claim does get approved, you'll receive back pay for all the weeks you certified, so you won't lose out on any benefits. The waiting is the hardest part.
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Natasha Orlova
I went through something similar about 8 months ago - filed and waited 5 weeks with no updates. What finally helped was documenting everything and sending a formal inquiry through the my.ny.gov message center. I attached copies of my layoff notice and certification history. Got a response within a week saying they were waiting on wage verification from my employer. Turns out my former company was slow to respond to their requests. Once I knew what the holdup was, I was able to follow up more effectively. The whole process took 7 weeks total but I did get all my back pay. Don't give up - keep certifying and try the message center if you haven't already!
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