Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Ethan Clark
I had to wait almost 7 weeks last year but mine was complicated because I had worked in two different states recently. Once they finally made the decision everything went smoothly though. The waiting is definitely the worst part.
Lucas Bey
I'm going through the same thing right now - filed my claim 3 weeks ago and still showing "pending review." What's really frustrating is that there's no way to get a realistic timeline or even know what stage of the process you're in. I've been keeping detailed records of everything I've submitted just in case they need additional documentation. Has anyone had success getting through to someone who could actually explain what's causing the delay? The uncertainty is almost worse than the wait itself.
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dont bother calling the main number nobody ever answers. try this secret number instead: *** *** **** [Comment removed by moderator - no posting of unauthorized phone numbers]
I went through this exact same nightmare last fall! The self-employment question glitch is so frustrating. What finally worked for me was a combination of things: 1. I tried the mobile site trick mentioned above - it did help bypass the question once but then it came back 2. I kept detailed screenshots of every error message (super important for when you finally talk to someone) 3. I eventually used Claimyr after seeing so many people mention it here - got connected to an agent in about 90 minutes who fixed it immediately The agent told me my account had some kind of "employment classification conflict" from old data in their system. Once they cleared that flag, I was able to certify normally and got all my back payments within a week. Don't give up! I know it feels hopeless but this IS fixable. The system is just terrible at handling these edge cases. Document everything and keep trying - you'll get through eventually. Hang in there! 💪
This is really helpful - thanks for sharing your experience! The "employment classification conflict" explanation makes so much sense. I'm definitely going to try the mobile site trick first since that seems like the easiest option, and I'll make sure to screenshot everything like you said. If that doesn't work, I might have to bite the bullet and try that Claimyr service everyone keeps mentioning. It's reassuring to hear you got your back payments so quickly once it was fixed!
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Wait I'm confused - can they really fire you for not working overtime?? I thought overtime was supposed to be optional unless it was in your contract or something. This doesn't seem fair at all, especially with kids involved. What if you had offered to work some overtime but not all of it?
NeonNova
•Unfortunately employers can generally require overtime as long as they pay time and a half. But for unemployment purposes, the key is whether refusing constitutes misconduct connected to work.
I'm sorry you're going through this situation. Based on what you've described, you should definitely file for unemployment benefits right away. The fact that mandatory overtime wasn't part of your original job description and you have legitimate childcare constraints works in your favor. NYS Department of Labor looks at whether the termination was due to misconduct, and refusing overtime for documented personal reasons (especially childcare) typically doesn't qualify as willful misconduct. Keep all your documentation about your work performance and any communications regarding the overtime policy. Don't let them intimidate you - you have rights as a worker and parent.
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Kayla Morgan
ugh the system is so confusing, why don't they just tell you this stuff upfront?? spent weeks worrying about nothing
Sean Doyle
I totally get the worry about credit impact! I was in the same boat when I first started collecting benefits. Just wanted to add that if you're concerned about that overpayment notice, don't panic - you have options. You can appeal it if you think it's incorrect, or contact NYS Department of Labor to set up a payment plan if you do owe money. The key is responding promptly rather than ignoring it. I had to deal with something similar and they were actually pretty reasonable about working out a manageable payment schedule. Your regular UI benefits definitely won't hurt your credit though - that's just government assistance helping you get back on your feet!
Nathaniel Mikhaylov
Just went through this myself - got my determination letter exactly 3 weeks after filing. Since you were laid off due to downsizing and didn't quit or get fired for misconduct, you should be fine. The delay is probably just normal processing time, not because there's an issue with your claim.
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Jade Lopez
I'm going through the exact same thing right now! Filed my claim 10 days ago after being laid off from my retail job and still showing "under review" status. It's nerve-wracking not knowing when you'll get an answer, especially when bills are piling up. Reading these responses is really helpful though - sounds like 2-4 weeks is pretty standard. At least I know I'm not alone in this waiting game. Fingers crossed we both hear back soon!
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