New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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You can absolutely still file! I was in almost the exact same situation - got laid off in June and didn't file until December because I kept thinking I'd land something soon. NYS DOL processed my claim without any issues. Just be prepared that they'll ask about the gap during your eligibility determination call, but having your layoff documentation showing budget cuts will help. The hardest part for me was accepting that I lost out on 6 months of benefits I could have been collecting while job searching. Don't make the same mistake I did - file today! The my.ny.gov portal is pretty straightforward to use.

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I'm in a similar boat - got laid off in August and just now getting around to filing. Reading through everyone's responses here is really helpful! One thing I'm wondering about is whether I need to report any odd jobs or gig work I did during those months I wasn't filing? I did some freelance work here and there to make ends meet but nothing substantial. Should I mention that when I file or just focus on the main employment history from my regular job? Don't want to complicate things but also want to be honest about everything.

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This whole waiting week thing is ridiculous if you ask me. People file for unemployment because they NEED money immediately, not because they want to wait around for a week without pay. Just another way the system makes things harder for people who are already struggling.

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I totally understand the frustration with the waiting week - it does seem counterintuitive when you're already in a tough financial situation. From what I've learned, the waiting week is supposed to help manage the state's unemployment fund and ensure people are genuinely unemployed rather than just taking a brief break from work. It's been a requirement in NY for years, though I know some other states have eliminated theirs. The good news is that once you get through it, the benefits should flow more smoothly. Hang in there!

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Just to add some actual numbers - in NY, employers pay UI tax on the first $12,000 of each employee's wages. The rates range from 0.6% to 7.2% depending on their experience rating (how many claims they've had). So yeah, they definitely have financial incentive to get you back on payroll even part time.

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Thanks for all the detailed explanations everyone! This is super eye-opening. I had no idea there was this whole system behind unemployment where employers basically get "charged" for layoffs through higher tax rates. It definitely makes sense now why my old manager suddenly reached out about part-time work after months of nothing. I'm going to call unemployment tomorrow to ask about the partial benefits thing - sounds like I might be able to work some hours and still get reduced benefits which could actually work out better than just the $410/week. Really appreciate everyone breaking this down!

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I'm in a similar situation - filed in mid-December and have been in adjudication for about 5 weeks now. What's really frustrating is the lack of communication. Even just an automated update saying "your claim is still being reviewed, estimated completion in X weeks" would help so much with the anxiety. I've been keeping detailed records of all my job applications and weekly certifications just in case, but the uncertainty is really wearing on me. Has anyone had success reaching out to their local career center for updates, or is it all handled centrally?

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I'm going through the exact same thing - filed in early December and stuck in adjudication for 5+ weeks now. The lack of transparency is what's killing me. I've been trying to get through to someone who can at least tell me what they're reviewing, but it's impossible. I did try contacting my local One-Stop Career Center to see if they had any insight, but they told me adjudication is handled entirely by the central DOL office and they can't access those records. One thing I learned is that you can sometimes get more info by calling the employer services line instead of the claimant line - they're less busy and sometimes transfer you to someone who can actually help. Still waiting though. Hang in there, we're all in this together.

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THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU FEEL BAD ABOUT NEEDING HELP!!! Trust me after dealing with NYS Department of Labor adjudication hell for months, the stress alone makes unemployment terrible. They treat you like a criminal for needing assistance.

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I mean, I get the frustration but the system does serve a purpose. It's not supposed to be comfortable or permanent.

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Another thing to consider is that unemployment benefits aren't just about you - they're funded by employer taxes and are part of a broader economic system. When unemployment rates are high, it puts strain on state budgets and can affect funding for other programs. The NYS Department of Labor has to balance supporting people who genuinely need help while also maintaining incentives for people to return to work. That's why there are work search requirements and time limits - it's not meant to be punitive, but to ensure the system remains sustainable for everyone who needs it.

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