New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole unemployment system is designed to deny claims and make people give up. They know most people can't afford to wait months for appeals. It's disgusting how they treat people who are already struggling financially.

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hang in there - appeals do work if you have the right documentation. also make sure you keep filing your weekly claims even while the appeal is pending or you'll lose those weeks

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Wait really? I stopped filing because I thought there was no point since I was denied. Can I still file for the weeks I missed?

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Wait I thought if you worked long enough you automatically qualified? This is confusing because my neighbor said she got unemployment after retiring but maybe she was laid off and I misunderstood.

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Length of work history determines how much you can receive and for how long, but you still need to meet the basic eligibility requirements. Your neighbor was probably laid off or terminated, not voluntarily retired.

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This whole system is broken honestly. You pay into unemployment insurance your whole career but can't use it when you need to make a major life decision like retiring. Meanwhile people who get fired for cause sometimes still collect benefits.

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The unemployment rate is just a statistic about how many people are unemployed vs employed. It has nothing to do with your specific claim approval. Your claim gets approved based on whether you worked enough quarters, earned enough wages, and had a qualifying separation reason. The rate could be 2% or 10% and it wouldn't change the eligibility rules.

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I think your friend is confusing things. Maybe they're thinking about how during recessions sometimes there are temporary program changes or funding issues, but for regular UI claims the unemployment rate doesn't matter. NYS Department of Labor follows the same eligibility rules regardless of the economic climate.

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exactly this ^^ the rules are the rules no matter what the unemployment rate is

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The whole system is BROKEN. They deny legitimate claims all the time and then make YOU prove you deserve benefits. Automation has been destroying jobs for decades and they still don't have proper procedures for handling these cases. Fight this hard because they're hoping you'll just give up.

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so true, they denied my claim too even though i got fired for something completely unfair

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Actually this is a really interesting case because unemployment law has always recognized technological displacement as a valid reason for benefits. The fact that machines are doing work formerly done by humans is exactly the kind of economic shift unemployment insurance was designed to help with. Your appeal should be straightforward if you have proper documentation of the automation implementation.

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That's reassuring to hear. I was starting to think maybe I misunderstood how unemployment works.

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I had a nightmare trying to get through to NYS Department of Labor when I was dealing with a misconduct determination. Spent hours on hold every day for weeks. Finally used this service called Claimyr (claimyr.com) that connects you directly to unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Got through to someone in 15 minutes instead of waiting all day. Really helped me explain my situation properly and get my claim approved.

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Interesting, never heard of that before. Did you have to pay for it?

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Yeah there's a fee but honestly worth it to avoid the endless phone tree and busy signals. Saved me probably 20+ hours of trying to call.

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The whole system is rigged against workers anyway. They make it SO hard to get benefits even when you deserve them. Employers can just claim anything is misconduct and then you have to fight it for months.

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I understand the frustration but NYS Department of Labor actually sides with claimants more often than people think when there's insufficient evidence of true misconduct.

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