New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly this whole system is so confusing... why can't they just give straight answers about this stuff?? I've been trying to get through to someone at NYS Department of Labor for weeks about a different issue and their phone lines are always busy. It's like they don't want people to actually understand the rules.

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I actually found a service called Claimyr that helped me get through to an actual NYS Department of Labor agent when I couldn't reach them myself. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration when I needed to verify some details about my claim.

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Your dad should definitely apply for both. At 62 with that much work history, he's earned those benefits. Just document everything carefully and be prepared to explain his job search efforts if they ask. The worst they can say is no to the unemployment, but he'll still have the social security coming in.

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honestly the whole system is a joke, they make you jump through hoops even when you have legitimate reasons for everything. I got denied twice before finally getting approved and it took MONTHS. but definitely still apply because you never know

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File ASAP! The longer you wait the longer it takes to get your first payment. Even if there's adjudication you want to get in the system.

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I had a similar issue with my claim taking forever when unemployment was at record lows last year. Ended up having to call NYS Department of Labor dozens of times. Actually found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold and getting disconnected.

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Interesting, never heard of that. Did they actually help resolve your adjudication issue or just get you connected?

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They got me connected to an agent who could actually see what was holding up my claim. Turned out there was a verification issue that wasn't showing up in my online account.

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Low unemployment is bad because it gives employers too much power and they start cutting benefits and treating workers worse because they know people need jobs. Plus NYS Department of Labor gets stingy with approvals because they assume everyone should be able to find work easily.

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This exactly! When I got laid off during a low unemployment period, they questioned everything about my job search. Made me prove I wasn't being too picky about wages and location.

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UGH the NYS Department of Labor payment system is SO BROKEN!! I've been waiting 3 weeks for payments that show as 'issued' and still nothing in my account. This is ridiculous - people need this money to survive and they act like it's no big deal that payments just disappear into thin air.

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same boat here, so frustrating

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One more thing to check - make sure you didn't accidentally set up a debit card instead of direct deposit. NYS Department of Labor sometimes defaults to their KeyBank debit card option and people don't realize it. If that's the case, you should have received a card in the mail within 7-10 days of your first issued payment.

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just check your my.ny.gov account, it should have all your claim history with dates

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I tried that but my account only goes back to 2022 for some reason. The older stuff isn't showing up.

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The whole rollout was such a mess! I remember NYS Department of Labor kept changing the rules and nobody knew what was happening. They had to hire thousands of temporary workers just to handle all the claims. If you need exact dates, you might have to request your full claim history directly from them.

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